Sheraton Addis, a Luxury Collection Hotel, Addis Ababa

Hotels
Sheraton
8.7 (384 reviews)
Taitu street , Addis Ababa , et

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Diverse amenities
Cons:
Rooms are dated
Some meals perceived as expensive

Categories

Cleanliness
8.63
Generally positive but some reviews mention older furniture and need for renewal.
Service
9.1
By far the best service ever experienced; staff are polite and professional.
Location
9.14
Great location with access to various attractions, as highlighted in several reviews.
Room Quality
8.09
Rooms are comfortable but some are noted to be old-fashioned with limited connectivity.
Amenities
8.62
Amenities include a gym, pool, sauna, and a variety of restaurants.
Value for Money
8.08
A bit overpriced according to a few reviews.
Food and Beverage
9.13
Excellent food options with stunning restaurants, particularly noted for Japanese cuisine.
Overall Experience
8.8
Guests found their overall stay very satisfactory with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:19

Property Description

Luxurious Accommodation and Relaxation

Experience luxury at its finest at Sheraton Addis, a Luxury Collection Hotel in Addis Ababa. Indulge in the outdoor pool, rejuvenate at the spa, and enjoy the comfort of well-equipped rooms with modern amenities.

Culinary Delights and Entertainment

Satisfy your taste buds at the 11 restaurants and bar/lounge options offering a variety of cuisines. From fine dining to casual drinks, there is something for every palate. Unwind with activities like karaoke or a night at the Gaslight Night Club.

Family-Friendly and Convenient

With a children's playground, gift shop, and proximity to the airport, Sheraton Addis ensures a convenient and enjoyable stay for guests of all ages. Free parking and WiFi add to the ease of your visit.

Book now for a memorable stay at Sheraton Addis, a Luxury Collection Hotel, Addis Ababa.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: ADD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 384 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 9.13
Overall Experience: 8.8
R
Roving53925766131 Couples
10
Exceptional service
Pros:

From the moment we arrived, the Sheraton Addis exceeded expectations and stood out as one of the highlights of our trip.

The hotel is stunning, with elegant architecture, beautiful gardens and a peaceful atmosphere that feels like an oasis in the heart of Addis Ababa—an ideal place to unwind after exploring the city.

Dining was consistently excellent, offering a wide variety of fresh, beautifully presented and flavourful dishes throughout our stay.

What truly distinguishes the hotel is its staff. Every team member was warm, welcoming and professional, delivering genuine hospitality that made us feel valued from check-in to departure.

Our room was spacious, spotless and very comfortable. While some décor feels slightly dated compared with newer luxury hotels, everything is impeccably maintained and does not detract from the experience.

Overall, Sheraton Addis delivers a true five-star stay with outstanding service, excellent food and a luxurious, relaxing atmosphere. We would gladly return and highly recommend it to visitors to Addis Ababa.

2026-08-01 via Tripadvisor
5
520yaredt Family Addis Ababa
8
A Rip-Off at a Five-Star Hotel
Pros:

A Rip-Off at a Five-Star Hotel
This is a warning to families visiting the hotel. If you're travelling with children and happen to forget a swimming suit or any pool accessory, be prepared to pay an outrageous price for extremely poor quality.

A few days ago, during the school holidays, I took my six-year-old son to enjoy the brief sunshine we get during the Ethiopian winter. Unfortunately, we realised that his swimming shorts had been left at home. I asked the poolside receptionist if there were any options available, and she kindly directed us to a display cabinet near the spa reception where swimming suits were on sale.

At first glance, the products looked decent. The price, however, was shocking. With no practical alternative, I reluctantly paid **Birr 7,000** for a pair of children's swimming shorts.

After only a couple of hours in the pool, the stitching began to come apart and the threads started unravelling. A product at that price should be be of excellent quality, especially when sold inside a five-star hotel.

Selling such poor-quality merchandise at such an inflated price is simply unacceptable. Whether the responsibility lies with the supplier or the hotel's management, the hotel ultimately chooses what it sells under its brand. Guests expect quality and value that reflect a five-star standard—not products that fall apart after a single use.

I hope the management reviews both its suppliers and its pricing policy so that other guests, particularly families, don't have the same disappointing experience.

2026-07-29 via Tripadvisor
R
rami couple sa
8
2026-07-23 via Nuitee
Y
Yousif family_with_children ae
10
Pros:

كل شي

Cons:

كل شي حلو

2026-07-19 via Nuitee
A
abdib167 Solo travel Addis Ababa
10
Super location and super service
Pros:

I vist during Muslim holidays the vibes is super and they have Indian nice food

2026-07-17 via Tripadvisor
W
Worknech solo_traveller il
8
2026-07-17 via Nuitee
M
Meron Bekele couple et
10
2026-07-12 via Nuitee
S
Salvador solo_traveller es
8
Pros:

El servicio muy amable y atento. Instalaciones algo viejas pero bien mantenidas

Cons:

La seguridad cada vez al entrar es aborrecedor

2026-07-12 via Nuitee
N
Nataliya solo_traveller bg
10
Experience and a memory for a lifetime
Pros:

The best hotel in Addis. Staying here is an experience.

Favourite part of the days for me was the breakfast at the terrace overlooking all of Addis

Staff is professionally trained

Cons:

Some of the furniture and finishing is already a bit overused and needs renovation. Have to admit that quality of materials is of highest quality and standard, so old but gold

2026-07-10 via Nuitee
N
Nasser couple ae
10
Like the stay and they were lovely
Pros:

Staff was amazing

Cons:

All is good

2026-07-06 via Nuitee
F
Fathya solo_traveller dj
8
2026-07-03 via Nuitee
P
Prosper couple zw
9
Relaxing.
Pros:

Cleanliness, extra service- we got an airport pick up even though we had not booked it. The gardens are amazing and the restaurants top notch. The room sizes are also very generous.

Cons:

There was a problem with cable TV on our last night of stay - not very good timing in the middle of the world cup.

2026-07-03 via Nuitee
M
Maha couple sa
10
2026-07-01 via Nuitee
E
Evgenii couple ru
7
Всё было бы отлично, но несколько неприятных моментов испортили впечатление
Pros:

Хорошее расположение. Очень красивое здание отеля, интерьер, большая ухоженная территория. Вежливый персонал. Неплохие завтраки. Также понравился итальянский ресторан в отеле. Стабильный Wi-Fi.

Cons:

Основные неприятные моменты:
1. В наш приезд отель был на реновации, часть территории перекрыта, повсюду стройки. Окно нашего номера выходило прямо на стройку, и днём отдохнуть было невозможно даже с закрытым окном.
2. В номере было всегда холодно, даже если выставить климат на 25 градусов (это возможный максимум).
3. Каждую ночь отключалось электричество, после его включения в номере загорался весь свет, что конечно нас будило.
4. В предпоследний день из номера украли ожерелье, сотрудники отеля ничем помочь не смогли.
Также отмечу, что в индийском и паназаиатском ресторанах питание так себе.

2026-06-29 via Nuitee
G
GlobeTrotter Dee solo_traveller gb
9
Pros:

The executive lounge.

Cons:

The fact that a selected breakfast cannot be transferred there.

2026-06-26 via Nuitee
M
Mohammad solo_traveller jo
10
2026-06-24 via Nuitee
J
Johnny couple us
8
2026-06-22 via Nuitee
M
michaelwP8634JE Solo travel
10
A Must-Visit in Ethiopia (Solo or with Friends)
Pros:

The place looks like a palace and has beautiful scenery. The prices are fairly reasonable for such a luxurious spot. I highly recommend visiting if you're spending time in Ethiopia, whether you are traveling with friends or solo.

2026-06-18 via Tripadvisor
U
Uzoamaka couple ng
9
Pros:

Very helpful staff.

2026-06-15 via Nuitee
R
Reinhard solo_traveller ae
9
Exceptional facilities and service, although needing upgrading.
Pros:

Exceptional attention to detail and staff attentiveness!

Cons:

Rooms are dated, equipment, like light switches next to bed very old and needs urgent upgrading.

2026-06-14 via Nuitee