Best Western Canal Winchester Inn-Columbus South East

Hotels
Best Western Plus
8 (392 reviews)
6323 Prentiss School Place , Canal Winchester , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Friendly staff
Cons:
Noise issues
Breakfast quality
Dated facilities

Categories

Cleanliness
7.5
Several mentions of cleanliness, but noise issues from laundry indicate some concerns.
Service
8.5
Described as friendly by most reviewers, though there was a negative experience with front desk service.
Location
8.5
Conveniently located near shopping, restaurants, and family.
Room Quality
8
Rooms were clean and comfortable, though some issues with noise and dated facilities noted.
Amenities
8
Basic amenities mentioned, but breakfast and Wi-Fi quality could improve.
Value for Money
8.5
Good price for the quality of the rooms and location.
Food and Beverage
7
Breakfast options received mixed feedback and could be better.
Overall Experience
8
Generally positive experiences reported, but some complaints about smell and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:45

Property Description

Indulge in Comfort and Convenience

Convenient Amenities: Enjoy a stay at The Best Western Canal Winchester Inn/ Columbus Southeast, where every room is equipped with a microwave, refrigerator, coffee maker, and cable TV.

Relaxation: Unwind in the indoor pool or explore nearby attractions like the Doll & Toy Museum and the Barber Museum within walking distance of the hotel.

Explore Columbus: Just a short drive from downtown Columbus, immerse yourself in the city's offerings such as the Columbus Zoo and Aquarium and the Columbus Science Center, both a mere 12 miles away.

Book your stay now at The Best Western Canal Winchester for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

All guests must be at least 21 years old to stay at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 392 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.5
Room Quality: 8
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7
Overall Experience: 8
F
frankie solo_traveller us
7
2026-07-13 via Nuitee
K
Kurt solo_traveller us
10
2026-07-13 via Nuitee
S
Shittu couple ng
8
Enjoyed my stay.
Pros:

Available options

Cons:

None

2026-07-11 via Nuitee
J
Jasper solo_traveller us
2
Not Happy Smells Bad
Pros:

I did not stay my employees did so what I am saying from their imput.

Cons:

My employees complained that their rooms and the hotel smelled very bad and was not clean. They needed to stay another night and insisted that I get them rooms at another hotel. I did call the hotel and tell them. One interesting thought , I was told that $ 250.00 was going to be charged and refunded in case of damages. We stay in many hotels very few do that, of the few that do this was by far the most expensive, for a room that smelled bad and did not appear clean. Makes me wonder, what I do not know. We do stay in many Best Western Hotels, though they had a very bad reputation in the past we have found that in the recent years they have become very good, with this becoming a exception.

2026-07-10 via Nuitee
V
Viviane family_with_children fr
7
Correct pour une nuit d’étape
Pros:

Hôtel facile à trouver, pas loin de la vieille ville, entouré de restaurants.
Chambre propre. Petit déjeuner très correct, compris : les enfants ont adoré les gaufres.

Cons:

pas d’eau chaude dans notre chambre, et mauvaise odeur dans les couloirs.
Piscine non fonctionnelle.

2026-07-10 via Nuitee
D
DENYS solo_traveller us
8
2026-07-08 via Nuitee
N
Nicole F. solo_traveller us
1
Mean
Pros:

The room was clean.

Cons:

The fact I was locked out of my room several times and when I had to go back and forth to the office and the lady kept giving me different keys to see if they fit.which come to find it its the door itself.but having no elevator at this hotel, you have to use steps and back and forth was hard on me and the lady yelled at me cause I was in tears. It wasn't my fault their door on my room was messed up.

2026-06-23 via Nuitee
E
Edward solo_traveller us
8
2026-06-23 via Nuitee
G
GREGORY solo_traveller us
9
I wouldn’t hesitate a moment about staying here again
Pros:

Clean renovated property displaying attention to detail ! Every staff member encountered showing a keen interest in customer service !

Cons:

This facility does not have an elevator which could impact some visitors. The stairs are very wide making use rather easy !

2026-06-22 via Nuitee
L
Lynn solo_traveller us
9
2026-06-22 via Nuitee
J
Jose family_with_children us
10
2026-06-19 via Nuitee
M
Martin couple us
9
2026-06-18 via Nuitee
M
Martin couple us
9
2026-06-18 via Nuitee
J
Jeeper couple us
7
Check in clerk couldn't understand why my name was on the booking yet my wife was paying, not his bu
Pros:

Breakfast was nice, close to Buffalo wild wings

Cons:

Pool closed, we booked with the pool 4 month ago no notice it was closed.

2026-06-15 via Nuitee
G
Glenn couple us
1
Awful, never use booking.com or stay at this hotel
Pros:

There was nothing I liked about the property. The guy at the front desk barely spoke any english. The supervisor or manager was not helpful or good at de-escalation. It was just an awful experience.

Cons:

I paid for a hotel before my visit because I knew I was going to be out of town. My hotel was already paid for and I didn’t arrive till almost 11pm. I was denied my room because the guy at the front desk said it will be an additional 150$. I expressed I already paid for this hotel prior. If an additional cost of 150$ is needed, that should be included in the overall cost of the room. Needless to say, I had to sleep in my car for the night. Awful experience.

2026-06-14 via Nuitee
T
Tanisha extended_group us
6
2026-06-03 via Nuitee
L
Lochan couple us
1
2026-06-02 via Nuitee
S
Simon family_with_children us
10
The room was great. The breakfast was great. The price wasn’t for a night and there wasn’t any pool
Pros:

The morning shift was great lady & male, the night ppl wasn’t too nice, when I wasn’t happy paying $400/nt without a pool, he said that I had to talk with the booking agency while it’s showing that the pool was open. I have my grandkids for the weekend and all they want to do was go swimming and on the booking site I have pictures of a pool open, but when I got there, the pool was in repair and the night shift was very nonchalant about answering any questions and was quick to cancel the reservation, but I was already there so I stayed the morning shift was great the manager lady and another guy that was there.

Cons:

The price for a night with no pool and a night shift workers very nonchalant about answering my questions

2026-05-18 via Nuitee
B
Blackston solo_traveller us
8
2026-05-18 via Nuitee
D
duane couple us
10
2026-05-11 via Nuitee