Best Western Canal Winchester Inn-Columbus South East

Hotels
•
Best Western Plus
7.2 (277 reviews)
6323 Prentiss School Place , Canal Winchester , US
+1 614-834-4790

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location near restaurants and stores
Friendly, accommodating staff
Good/very good free breakfast
Some clean/renovated rooms noted
Reasonable price for some guests
Cons:
Multiple reports of roaches and bad smells
Pool frequently out of service (or damaged)
Black mold and lack of bathroom ventilation in places
Uncomfortable beds / awkward room layout
Large refundable deposit/hold fee
No elevator (accessibility issues)

Categories

Cleanliness
3.5
Multiple reports of roaches, black mold on ceiling, bad smells in corridors and rooms; several guests checked out early because of cleanliness problems.
Service
10
Numerous comments that staff were very accommodating, courteous and friendly; a few isolated service issues (lockout incident) noted but overall staff responsiveness is a strong positive.
Location
10
Many reviewers praised the location as convenient, close to stores, restaurants and the old town; easy to find and suitable for the needs of several guests.
Room Quality
5.5
Mixed room impressions: some renovated and comfortable rooms noted, but complaints about uncomfortable beds, poor layout (sink outside bathroom), lack of hot water in some rooms and occasional mold.
Amenities
5.5
Breakfast amenity is frequently praised, but the pool was often out of service (including a hole/empty pool) and the property lacks an elevator and some bathroom ventilation, reducing amenity reliability.
Value for Money
6
Some guests called the hotel reasonably priced and liked the breakfast; others disliked the large refundable deposit/hold ($100–$250) and felt value was reduced given cleanliness issues.
Food and Beverage
10
Free breakfast widely described as very good; guests specifically praised the breakfast offerings (waffles popular with kids) and found the morning meal a strong point.
Overall Experience
7.1
Mixed overall: excellent staff, location and breakfast balanced against serious cleanliness concerns (roaches, odor, mold) and unreliable amenities; results in a moderate overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Indulge in Comfort and Convenience

Convenient Amenities: Enjoy a stay at The Best Western Canal Winchester Inn/ Columbus Southeast, where every room is equipped with a microwave, refrigerator, coffee maker, and cable TV.

Relaxation: Unwind in the indoor pool or explore nearby attractions like the Doll & Toy Museum and the Barber Museum within walking distance of the hotel.

Explore Columbus: Just a short drive from downtown Columbus, immerse yourself in the city's offerings such as the Columbus Zoo and Aquarium and the Columbus Science Center, both a mere 12 miles away.

Book your stay now at The Best Western Canal Winchester for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

All guests must be at least 21 years old to stay at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 277 reviews
Cleanliness: 3.5
Service: 10
Location: 10
Room Quality: 5.5
Amenities: 5.5
Value for Money: 6
Food and Beverage: 10
Overall Experience: 7.1
J
Jonathan • family_with_children • us
10
2026-10-26 • via Nuitee
A
Austria • couple • us
1
If you don’t already have roaches at home stay awayyyy!!
Pros:

The location is nice close to stores and restaurants

Cons:

They have roaches bad. Found/saw 3 roaches in our room had to hurry to move our things one was literally crawling into my wallet I had laying out. Shook that sucker out and checked out. I was supposed to stay 3 nights 2 days only stayed a couple hours. The hot water in the shower didn’t work either

2026-10-26 • via Nuitee
H
Haas • solo_traveller • us
7
Pros:

Pool was empty with a hole in the bottom

2026-10-21 • via Nuitee
T
Tracie • family_with_children • us
5
Pros:

Location

Cons:

Beds uncomfortable

2026-10-19 • via Nuitee
J
Jarell • extended_group • us
10
2026-10-13 • via Nuitee
P
Pushpa_J • solo_traveller • in
6
2026-09-14 • via Nuitee
S
susan • solo_traveller • us
7
2026-09-13 • via Nuitee
T
Teeters • solo_traveller • us
8
Pros:

The staff was very accommodating, the room was clean.

Cons:

Wish they provided one pillow that wasn't so fluffy, I should have called the desk and ask but I didnt.

2026-09-12 • via Nuitee
J
Jonathan • solo_traveller • us
5
2026-09-10 • via Nuitee
M
Michele • extended_group • us
8
A very reasonable priced place for me to spend the night
Pros:

Breakfast was good. Staff was friendly

Cons:

I didn’t like the layout of the room. Sink not in the bathroom. And there was black mold on the ceiling. I believe this was caused because there was not an exhaust fan in the bathroom to draw the moisture out

Also I did not like that because I paid online to book my room I had to pay a $100 deposit when I checked in for any possible damage I may cause to the room

2026-09-06 • via Nuitee
S
Shittu • solo_traveller • ng
8
Pros:

Courteous staff and location

Cons:

Breakfast menu

2026-08-27 • via Nuitee
H
Harry • extended_group • us
5
Disappointed
Pros:

Breakfast adequate and location was what I needed

Cons:

Pool was out of service and it was not communicated prior to booking

2026-08-17 • via Nuitee
C
CONNIE • family_with_children • us
8
2026-08-15 • via Nuitee
W
William • solo_traveller • us
8
2026-08-14 • via Nuitee
D
Dale • solo_traveller • us
8
Pros:

The staff was very nice. It was clean and comfortable. The free breakfast was very good.

Cons:

I didn't have any complaints.

2026-08-03 • via Nuitee
K
Kurt • solo_traveller • us
10
2026-07-13 • via Nuitee
F
frankie • solo_traveller • us
7
2026-07-13 • via Nuitee
S
Shittu • couple • ng
8
Enjoyed my stay.
Pros:

Available options

Cons:

None

2026-07-11 • via Nuitee
V
Viviane • family_with_children • fr
7
Correct pour une nuit d’étape
Pros:

Hôtel facile à trouver, pas loin de la vieille ville, entouré de restaurants.
Chambre propre. Petit déjeuner très correct, compris : les enfants ont adoré les gaufres.

Cons:

pas d’eau chaude dans notre chambre, et mauvaise odeur dans les couloirs.
Piscine non fonctionnelle.

2026-07-10 • via Nuitee
J
Jasper • solo_traveller • us
2
Not Happy Smells Bad
Pros:

I did not stay my employees did so what I am saying from their imput.

Cons:

My employees complained that their rooms and the hotel smelled very bad and was not clean. They needed to stay another night and insisted that I get them rooms at another hotel. I did call the hotel and tell them. One interesting thought , I was told that $ 250.00 was going to be charged and refunded in case of damages. We stay in many hotels very few do that, of the few that do this was by far the most expensive, for a room that smelled bad and did not appear clean. Makes me wonder, what I do not know. We do stay in many Best Western Hotels, though they had a very bad reputation in the past we have found that in the recent years they have become very good, with this becoming a exception.

2026-07-10 • via Nuitee