MainStay Suites Chattanooga Hamilton Place

Hotels
•
Main Stay Suites
7.5 (213 reviews)
7030 Amin Drive , Chattanooga , US
+1 423-485-9424

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
BBQ facilities
See all facilities

Review Highlights

Pros:
Excellent staff/service
Great location
Spacious rooms
Comfortable beds and pillows
Quiet (low noise)
Cons:
Dirty/molded dishes in dishwasher causing strong odor
Damp carpet by AC and dusty windowsill
No breakfast
Hallway not clean and strong smell of marijuana
Carpet very dirty and sticky

Categories

Cleanliness
3
Multiple reports of serious cleanliness issues: dirty/molded dishes in the room dishwasher causing a strong odor, damp carpet by the AC, dusty windowsill, dirty hallway and sticky/soiled carpet in rooms. Housekeeping appears to have missed these problems.
Service
10
Staff repeatedly described as excellent and helpful; guests noted friendly service from check-in to checkout and attentive staff performance.
Location
10
Location was called out positively more than once — convenient and a clear strength for guests.
Room Quality
9
Room size, comfortable beds and pillows, and low noise levels were praised, though some room surfaces (carpet) showed wear and soiling.
Amenities
4.5
On-room amenities had problems: a dishwasher with dirty/moldy silverware creating odor and not being checked by housekeeping; AC/carpet dampness also impacted perceived amenity quality.
Value for Money
8.5
Not directly mentioned; inferred slightly above average value due to excellent service, strong location and comfortable beds despite cleanliness shortcomings.
Food and Beverage
6
No breakfast offered/available was explicitly noted as a downside; otherwise no additional F&B positives reported.
Overall Experience
9
Overall impression leans positive because of excellent staff, great location and comfortable rooms, but significant cleanliness and some amenity issues noticeably detract from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 15:03

Property Description

Convenient All-Suite Hotel near Chattanooga, Tennessee

Modern Suites with Kitchenette
Experience comfort and convenience in our suites equipped with a kitchenette, cable TV, and free WiFi. The kitchenette includes all the essentials like a microwave, refrigerator, and dishwasher.

Amenities for a Relaxing Stay
Enjoy our barbecue equipment, business center, and 24-hour front desk for a stress-free stay. Take advantage of our laundry facilities, free parking, and fax/copy services for added convenience.

Nearby Attractions
Explore nearby attractions like the Creative Discovery Museum, Concord Golf Course, and Hamilton Place Mall. With Chattanooga Metropolitan Airport just a short drive away, your travels are made easy.

Book your stay at MainStay Suites Chattanooga Hamilton Place for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 213 reviews
Cleanliness: 3
Service: 10
Location: 10
Room Quality: 9
Amenities: 4.5
Value for Money: 8.5
Food and Beverage: 6
Overall Experience: 9
C
Christina • solo_traveller • us
7
Nice except for the dirty dishes
Pros:

Staff and location were great

Cons:

Dirty dishes in the dishwasher was causing the room to have an odor opened the dishwasher and almost vomited. Molded silverware. The cleaning staff is not checking the dishwasher

2026-10-09 • via Nuitee
S
Shnata • solo_traveller • us
10
2026-09-17 • via Nuitee
L
Larry • solo_traveller • us
4
2026-09-07 • via Nuitee
A
Anettra Northington • solo_traveller • us
8
2026-08-31 • via Nuitee
L
Lafleur • solo_traveller • us
1
Pros:

I like that we only stayed for one night. I don't think I could have handled anymore then that.

Cons:

The second floor smelled really bad. The carpet by the AC was damp. The windowsill was full of dust.

2026-07-22 • via Nuitee
E
Ellison • solo_traveller • us
9
2026-07-12 • via Nuitee
B
Betty R Edwards • solo_traveller • us
8
2026-07-10 • via Nuitee
T
Toni • solo_traveller • us
9
Pros:

Size of room was great.

Cons:

No breakfast

2026-07-05 • via Nuitee
L
lopez • solo_traveller • us
6
2026-06-29 • via Nuitee
E
Eard • solo_traveller • us
3
Pros:

The location was great.

Cons:

Part of the hallway wasnt clean. Strong smell of Marijuana.

2026-06-14 • via Nuitee
D
Dennis • solo_traveller • us
10
Staff was excellent from checkout to checkout very nice
Pros:

Comfortable beds nice pillow slept well not a lot of noise inside or out

Cons:

Carpet was very dirty and sticky needs to be redone

2026-05-19 • via Nuitee
A
Adam • couple • us
10
2026-05-14 • via Nuitee
W
Wright • family_with_children • us
6
Overall decent not great not terrible
Pros:

Location

Cons:

A bit dirty.

2026-05-03 • via Nuitee
A
Amit • family_with_children • us
9
Enjoyed stay here.
Pros:

Staff was really helpful.
Cleanliness
location was good.

Cons:

Bathroom basin water not draining
Breakfast not available.

2026-04-26 • via Nuitee
L
La-Sharra • solo_traveller • us
7
2026-04-26 • via Nuitee
J
Jaime • solo_traveller • us
10
Pros:

Everything was great room service cleanliness

Cons:

People smoke close to the building

2026-04-26 • via Nuitee
C
Cameron • couple • us
8
2026-04-23 • via Nuitee
A
alquetas • Family
10
Great place. You will enjoy!
Pros:

Great place to stay. Jonathan and staff are wonderful.

2026-04-19 • via Tripadvisor
R
Robin Mickey • extended_group • us
8
2026-04-19 • via Nuitee
J
Jeff • extended_group • us
2
Pros:

Smells like smoke
In the lobby. Smelled musty everywhere else. The bathroom was in ill repair w worn fixtures. Just a poor hotel for the money we spent.

Cons:

We just won’t choose a mainstay again

2026-04-17 • via Nuitee