MainStay Suites Chattanooga Hamilton Place

Hotels
•
Main Stay Suites
8 (289 reviews)
7030 Amin Drive , Chattanooga , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
BBQ facilities
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
No free breakfast
Room quality inconsistencies

Categories

Cleanliness
7.58
Some cleanliness issues reported, including mold and mouse droppings.
Service
9.05
The staff were consistently described as friendly and helpful.
Location
9.09
Many reviews praised the convenient location of the hotel.
Room Quality
7.54
Rooms were clean but had issues such as a musty smell and kitchen damage.
Amenities
8.07
Good amenities like a stocked kitchenette, but lacking in free breakfast.
Value for Money
8.03
Considered good value, but some guests expected more amenities.
Food and Beverage
6.58
Complaints about no free breakfast and poor quality food options.
Overall Experience
8.05
Overall satisfaction with the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:47

Property Description

Convenient All-Suite Hotel near Chattanooga, Tennessee

Modern Suites with Kitchenette
Experience comfort and convenience in our suites equipped with a kitchenette, cable TV, and free WiFi. The kitchenette includes all the essentials like a microwave, refrigerator, and dishwasher.

Amenities for a Relaxing Stay
Enjoy our barbecue equipment, business center, and 24-hour front desk for a stress-free stay. Take advantage of our laundry facilities, free parking, and fax/copy services for added convenience.

Nearby Attractions
Explore nearby attractions like the Creative Discovery Museum, Concord Golf Course, and Hamilton Place Mall. With Chattanooga Metropolitan Airport just a short drive away, your travels are made easy.

Book your stay at MainStay Suites Chattanooga Hamilton Place for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 289 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 6.58
Overall Experience: 8.05
C
Courtney • family_with_children • us
10
2026-04-09 • via Nuitee
F
Frederick • solo_traveller • us
10
2026-04-05 • via Nuitee
G
Gary Peters • family_with_children • us
2
Be careful if you don't know their policies and they say they cancelled a charge or refunded one.
Pros:

Nice place and room was comfy with a kitchenette.

Cons:

I was not renewed to stay because I had a friend that was banned and didn't tell me come to my room to get a coke and some extra food I had then as I was gone to Walmart to get a new phone after that and they had called me to tell me they weren't renewing me but I didn't get their message till I got back to room on room phone they called because I had to activate new phone. They told me I had to leave because of that and I had just renewed to stay till day after Christmas and they said they cancelled it but still charged me I still haven't gotten refunded as of this date and they gave me 15 minutes to pack up my room and I had my clothes in drawers and food in kitchen and my dishes in kitchen and my bathroom stuff...that was impossible and they called the police since it took me 30 minutes longer to pack all my stuff...the police officers, and a long time resident, even told me they were being unreasonable but the officers had to do what they were called there for and escort me off property no blame on them they were nice and helped me get the last few things out of my room...an hour would have been reasonable I had already stayed there 7 days with no issues and if they would have told me not to have my friend in hotel again that would have been reasonable. But, unreasonably, and not politely they made me take all my stuff off their property and banned me. I DID NOT KNOW THAT SHE WAS BANNED AND THEY TOLD ME THEY CANCELLED RESERVATION BUT NO REFUND AS OF YET??? THEY SHOULD HAVE GIVEN ME THE CHANCE TO KNOW SHE WAS BANNED AND SHOW THEM I WAS UPSTANDING AND A LOTTLE CHRISTMAS SPIRIT WOULD HAVE BEEN NICE TOO ESPECIALLY SINCE IT WAS MY FIRST CHRISTMAS ALONE WITHOUT FAMILY. I have forgiven them for being scrooges but they owe me a refund!!!

2026-04-03 • via Nuitee
T
Terrance • family_with_children • us
10
2026-04-02 • via Nuitee
J
Jalynn • couple • us
7
2026-03-31 • via Nuitee
D
Daryle • family_with_children • us
5
Things needed
Pros:

Service was good

Cons:

Cleanliness and need upgrade on entire bathroom and furniture dirty wood floor dirty and a lot of outside loitering. Need security

2026-03-30 • via Nuitee
J
Jennifer • family_with_children • us
10
Comfortable, clean and a great deal.
Pros:

Easy access from interstate, close parking, clean

2026-03-20 • via Nuitee
M
Maps01321275879 • Family
10
Excellent
Pros:

Great service great staff Johnathan,Jessica and Stephanie are my favorites who help me all the time.

2026-02-22 • via Tripadvisor
C
Climber10473197894 • Couples
10
Clean and safe hotel
Pros:

Courteous and friendly customer service

2026-02-21 • via Tripadvisor
7
730kalah • Family
10
10/10 WOULD DEFINITELY RECOMMEND
Pros:

Nice place to stay ! The staff is amazing! I can’t express enough how the staff , atmosphere && even housekeeping is amazing!!!

2026-02-21 • via Tripadvisor
E
elijahr520 • Family
10
Phenomenal
Pros:

They have the best staff members that really help you out a lot

2026-02-21 • via Tripadvisor
C
Companion49156667058 • Family
10
SUPERIOR
Pros:

Very civilized and friendly group of people Jonathan and his fam are due there 5 stars reviews.

2026-02-21 • via Tripadvisor
1
194deel • Couples
10
Staying at Mainstay
Pros:

Great place to stay , all staff is awesome and very helpful. Jonathon and everyone.Its a great place to stay.

2026-02-21 • via Tripadvisor
D
daniellb2026 • Family
10
Great hotel with affordable rate with caring staff
Pros:

Had a great stay with friendly staff Welcomed in the morning with a great coffee selection with numerous flavor options. Jonathon was very nice at check out

2026-02-20 • via Tripadvisor
P
Patricia • extended_group • us
10
My stay was excellent.
Pros:

I enjoyed that the hotel was central to a lot of things and we were able to walk as well as drive to them. The room was comfortable. The staff was friendly and helpful as well. Great stay!

Cons:

Nothing

2026-01-19 • via Nuitee
T
Tikysha • solo_traveller • us
10
2026-01-19 • via Nuitee
M
Michael • couple • us
9
2026-01-15 • via Nuitee
B
Bethany • couple • us
6
Fine stay for just somewhere to sleep.
Pros:

Location

Cons:

The shower. No breakfast. No pool. Staff was not friendly

2026-01-15 • via Nuitee
C
Courtney • family_with_children • us
10
2026-01-08 • via Nuitee
B
Brooke • couple • us
8
Overall worth it for the price and clean which was the main thing I was looking for
Pros:

Convenient to downtown and the staff was very nice

Cons:

The sink was clogged and the shower drain was broken

2026-01-07 • via Nuitee