Hotel JAL City Nagasaki

Hotels
8.8 (303 reviews)
Shinchi-machi 13-10 , Nagasaki , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Convenient location
Good breakfast options
Cons:
Inconsistent service
Room size complaints
Issues with staff during check-in

Categories

Cleanliness
8.83
General sentiment of cleanliness was positive, with reviewers noting the hotel was clean and well-maintained.
Service
8.5
Mixed reviews on service; some noted excellent attention, while others had concerns regarding staff responsiveness.
Location
9.34
Many reviewers praised the hotel's convenient and favorable location.
Room Quality
8.29
Rooms were noted to be clean and upgraded but there were a few comments on size and lack of information.
Amenities
8.82
General satisfaction with amenities, highlighted by the presence of quality items like Nespresso.
Value for Money
8.78
Overall considered good value for the quality of accommodation provided.
Food and Beverage
8.83
Breakfast was frequently mentioned positively, though some noted the limited quality in certain meals.
Overall Experience
9
The overall impression left by guests was generally positive, despite some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:22

Property Description

Luxurious Stay in China Town

Hotel JAL City Nagasaki offers a luxurious stay in the heart of China Town. Guests can enjoy free wired internet access in each air-conditioned room, just a 7-minute drive from JR Nagasaki Street.

Convenient Amenities

Elegantly appointed rooms feature a flat-screen TV, electric kettle, and fridge. Guests can make use of the work space and seating area, along with free bath amenities in the en suite bathroom. The hotel also provides a business centre, 24-hour front desk, and on-site restaurant serving delicious Chinese cuisine.

Additional Services

Guests can benefit from services such as luggage storage, safety deposit boxes, and valet parking. The hotel also offers laundry services, fax/photocopying, and a breakfast buffet with a variety of dim sum choices.

Experience luxury and convenience at Hotel JAL City Nagasaki. Book your stay now!

Important information:

Please note, guests who wish to make use of the extra beds are requested to inform the hotel upon reservation.

Guests who wish to make use of the parking spaces with a car bigger than 16 ft x 5.1 ft x 6.4 ft are requested to inform the hotel in advance.

For group bookings, please provide the property with the full name of each guest staying in the room in the Special Request box at time of booking.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NGS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1200 per day.

Location

Guest Reviews

8.8
Based on 303 reviews
Cleanliness: 8.83
Service: 8.5
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9
松永 • family_with_children • jp
8
Pros:

清潔

2026-03-28 • via Nuitee
N
NORIKO • extended_group • jp
8
便利で快適
Pros:

中華街、路面電車の駅に近く、移動に便利。部屋も清潔でした。

2026-03-27 • via Nuitee
Y
yasuki • couple • jp
10
ハード面はJALブランド。
Pros:

JALホテルにふさわしい清潔感と利便の良さ。

Cons:

1人の男性従業員だが、笑顔がほとんどなくホスピタリティを感じなかった。他のスタッフは素晴らしかった。

2026-03-26 • via Nuitee
佐藤 • family_with_children • jp
9
Pros:

便利な、ところにあり、観光するのにも、行きやすかった。お店も、近くよかった。

Cons:

特に、ありません。

2026-03-26 • via Nuitee
T
takamori • couple • jp
8
Pros:

キレイ

Cons:

ロケーション

2026-03-25 • via Nuitee
K
KEIKO • solo_traveller • jp
9
満足
Pros:

部屋の掃除も行き届き快適　何より朝食が美味　地元の物や中華メニューも豊富　満足

2026-03-21 • via Nuitee
H
Helgo • couple • de
7
Schlechter Hotelausblick!!!!
Pros:

Das Personal war sehr freundlich!

Cons:

Wir hatten Pech, unser Zimmer war in der dritten Etage und der Blick war kurz bis zum nächsten Nebengebäude, hintenraus 😗!

2026-03-21 • via Nuitee
M
MIHO • family_with_children • jp
7
2026-03-21 • via Nuitee
S
Sakuma • solo_traveller • jp
8
2026-03-20 • via Nuitee
メロン • solo_traveller • jp
10
最高
Pros:

朝食がおいしかった。　部屋が綺麗だった、部屋が広い
ウォシュレットが新しい、モバイルコードがセッテイングされていてとてもいい。

Cons:

風呂のおゆが少しぬるかった。

2026-03-20 • via Nuitee
S
Shungo • solo_traveller • jp
9
2026-03-20 • via Nuitee
さとう • family_with_children • jp
8
また利用したいと思いました
Pros:

部屋が清潔だったこと

2026-03-20 • via Nuitee
T
takehisa • solo_traveller • jp
8
Pros:

スタッフの対応が良かった

Cons:

食事、喫茶が少ない

2026-03-19 • via Nuitee
S
SEE PENG • couple • my
8
Good location with convenient transportation
Pros:

Near to Dejima and China town in Nagasaki. Another advantage, near to tram system in Nagasaki.

Cons:

Nil

2026-03-19 • via Nuitee
Y
YOSHIHITO • solo_traveller • jp
8
2026-03-19 • via Nuitee
M
masahiro • couple • jp
10
大当たり！
Pros:

ロケーションがよく、観光や食事をするのに最適でした。

2026-03-17 • via Nuitee
Y
yoshimasa • family_with_children • jp
9
Pros:

朝食メニューが豊富で、全てのメニューが美味しかったです。

Cons:

部屋がもう少し広かったら最高でした、

2026-03-15 • via Nuitee
L
Luciene Duarte Prats • extended_group • br
8
Chinatown é o melhor lugar para se hospedar em Nagasaki. Jal City Hotel, fica praticamente dentro.
Pros:

A localizaão é o ponto forte do hotel. Tive a sorte de pegar o festival das lanternas e chinatown estava toda decorada.
Hotel bem próximode avenida onde se pode pegar os onibus eletricos, Fantástico!!

Cons:

Os quartos poderiam ser um pouquinho maiores.

2026-03-12 • via Nuitee
N
norihiko • family_with_children • jp
8
2026-03-11 • via Nuitee
H
Huub • solo_traveller • nl
9
2026-03-11 • via Nuitee