Comfort Suites North Dallas

Hotels
Comfort Suites
7.2 (493 reviews)
13165 Central Expressway , Dallas , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Non-smoking throughout
Heated pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great room
Reasonable price
Excellent overall experience
Cons:
Unpleasant staff
Old and run-down hotel
Cleanliness issues

Categories

Cleanliness
4.7
The room smelled and was not cleaned during the stay.
Service
7.2
Staff were unpleasant and not accommodating or friendly.
Location
7.2
The location is described as sketchy.
Room Quality
6.7
The room was not in good condition and had issues with the AC.
Amenities
5.7
Insufficient amenities like towels and no phone in the room.
Value for Money
8.7
It was reasonable and close to my location.
Food and Beverage
8.7
Breakfast was lacking items like fresh fruit.
Overall Experience
8.7
The hotel is generally one of the stay options when visiting Texas every year.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:10

Property Description

Convenient Location
Located minutes away from the Dallas Convention Center, our Dallas, Texas hotel offers easy access to key attractions in the city.

Suite Comforts
Each suite at Comfort Suites Park Central is equipped with a microwave, refrigerator, sofa bed, and living room, ensuring a comfortable stay for our guests. Select suites even feature a luxurious 2-person hot tub for ultimate relaxation.

Amenities Galore
Enjoy our indoor pool, fitness center, daily breakfast, and on-site laundry facilities during your stay. Whether you're here for business or leisure, we have everything you need for a pleasant trip.

Book your stay at Comfort Suites Park Central now and experience a seamless blend of comfort and convenience.

Important information:

Guest must be 21 years of age or older to make reservations and to check in at this property.

This hotel does not permit at any kind of parties onsite.

A government-issued photo ID and a bank-issued debit/credit card with a matching name are required to make a reservation. Prepaid or temporary cards will not be accepted at time of check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 493 reviews
Cleanliness: 4.7
Service: 7.2
Location: 7.2
Room Quality: 6.7
Amenities: 5.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 8.7
M
Matthew couple gb
1
2025-10-14 via Nuitee
J
Jesus
6
Pros:

The property looks a bit run down and could really use some renovations. There was a funky smell in the room, which was a bit off-putting. On the positive side, the bed was comfortable and the bathroom was clean, which made the night’s stay manageable.

Breakfast was just okay, but it would be nice to see more variety offered. Customer service was decent, nothing exceptional.

Overall, I guess I was expecting more from the Comfort Suites chain, but at least the price was affordable. It’s fine for a short stay, but could be much better with some updates.

2025-10-12 via Nuitee
T
Thompson family_with_children us
5
2025-10-12 via Nuitee
D
Donald
6
Pros:

The lobby smells like weed and the rooms smell like smoke.

2025-09-21 via Nuitee
Q
Quadasia extended_group us
10
2025-09-12 via Nuitee
T
Tina family_with_children us
1
2025-09-05 via Nuitee
couple us
7
Pros:

The room was great

Cons:

but I did not understand the $100 deposit. Not enough towels in. The room & the coffee didn't have any sugar or creamer

2025-09-02 via Nuitee
couple us
1
2025-09-01 via Nuitee
J
Julie
4
Pros:

C oku Nne him
M
N z w y m
M m

2025-08-27 via Nuitee
S
SAM family
6
Pros:

Low watt light bulbs, no paper plates or fresh fruit at breakfast, message light on phone could not be turned off.

2025-08-24 via Nuitee
R
Rosendo solo_traveller us
10
2025-08-22 via Nuitee
A
Alixa couple us
10
2025-08-20 via Nuitee
E
Erick solo_traveller mx
8
2025-08-16 via Nuitee
T
Tanisha
6
Pros:

Ok

2025-08-11 via Nuitee
O
Olga family
10
Pros:

Excellent

2025-08-08 via Nuitee
L
Limones family_with_children us
9
2025-08-07 via Nuitee
J
Jelynn family
8
Pros:

Always one of my stay options when traveling to Texas every year!

2025-08-06 via Nuitee
U
Unatrice couple us
1
Horrible choice to stay
Pros:

Nothing

Cons:

So the location is sketchy. The staff are unpleasant and not accommodating or friendly m. The room smelled. They tried to charge $100 deposit upon arrival . I walked in viewed the room and walked back out

2025-07-28 via Nuitee
D
DeRamus family_with_children us
5
Pros:

It was reasonable and close to my location.

Cons:

Hotel is old and fairly run down. Ac loud and not on when we entered the room. Had to close off the bedroom to cool it down enough to sleep.

2025-07-26 via Nuitee
L
Letris
6
Pros:

No phone in the room to be able to contact front desk.
Tub/shower is very slow draining
Cart to carry belongings up to room barely fit in elevator and was coming apart.
When we first checked in the only cart available was like one that you go shopping at Home Depot for wood.
Key cards did not work on Tuesday when we came back from my husband’s surgery.
Room was not cleaned or fresh towels. We stayed from Monday-Wednesday
Exhaust fan in bathroom was very noisy when you would turn it on. The noise was too much to leave it on.


2025-07-24 via Nuitee