Chateau Canmore

Hotels
8.2 (2419 reviews)
1718 Bow Valley Trail , Canmore , ca

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Great service
Good location
Comfortable beds
Nice amenities
Cons:
Cleanliness issues
Old and rundown rooms
Noise from train

Categories

Cleanliness
7.59
Multiple reviews mentioned cleanliness issues and a run-down appearance.
Service
9.06
Guests noted the staff was accommodating and polite.
Location
8.6
Good location noted by numerous guests, despite noise from the train.
Room Quality
7.55
Some rooms are dated and in need of renovation as stated in the reviews.
Amenities
8.08
Amenities like the pool and hot tub were appreciated, but some need improvement.
Value for Money
8.54
Generally considered affordable for the location and amenities provided.
Food and Beverage
8.09
Restaurant offers tasty and affordable meals as per guest reviews.
Overall Experience
8.06
Many guests expressed desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:39

Property Description

Luxurious Amenities and Services
Chateau Canmore offers a range of luxurious amenities including a fitness centre, sauna, and hot tub for guests to unwind and relax during their stay.

Multilingual Staff and 24/7 Reception
With a multilingual reception team fluent in English, Spanish, Hindi, and Punjabi, guests can expect exceptional service and assistance at any hour of the day.

Scenic Views and Convenient Location
Situated just a short distance from popular attractions like The Whyte Museum of the Canadian Rockies and Banff Park Museum, Chateau Canmore provides stunning mountain views and convenient access to nearby landmarks.

Experience the epitome of comfort and hospitality at Chateau Canmore. Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.2
Based on 2419 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.06
R
Regina • extended_group • ae
7
Pros:

Staff friendly

Cons:

Did not have a kettle in the room
Did not clean the room daily

2026-06-27 • via Nuitee
M
Martin • couple • au
9
Great!
Pros:

Great way to see Banff

Cons:

Liquor store was weird

2026-06-26 • via Nuitee
R
Ranvir • family_with_children • ca
1
Pros:

Nothing

Cons:

Mangement is greedy no human connection.
Manger cancelled my room no refund and did not even left me message.
Needs to get firedd. If he is owner nobody should go to his property

2026-06-26 • via Nuitee
D
Doreen • couple • de
9
Für eine Nacht top. Für länger muss man etwas Lärm aushalten können.
Pros:

Ganz tolles Hotel. Sehr sauber und gepflegt. Hervorragendes Frühstück.

Cons:

Leider sind die Zimmer auf der Rückseite sehr dicht am Bahndamm, so dass man ständig durch die Güterzüge, welche sehr laut vorbeifahren, gestört wird.

2026-06-25 • via Nuitee
M
Mitra • couple • ca
8
Pros:

Good property. Room was very spacious.

Cons:

Parking space is very compact. And some guest struck my car as well while parking.

2026-06-25 • via Nuitee
C
CARLOS • solo_traveller • es
7
Pasable
Pros:

Cama comoda. Limpio

Cons:

.- no hacen cada día la habitación
.- las habitaciones que dan a la via del tren ( que no era la nuestra) pueden ser terribles por el ruido . Los trenes son muy frecuentes , muy largos y ruidosos

2026-06-24 • via Nuitee
P
Pranita • extended_group • ca
2
2026-06-24 • via Nuitee
A
Antonio • solo_traveller • es
10
Pros:

El hotel está muy bien, el personal es muy amable.

La habitación de dos plantas estaba muy bien, todo cuidado y con mucho espacio. Las camas son muy grandes.

Hay muchas plazas de aparcamiento, y aunque no son muy anchas, eran lo suficientemente grandes para aparcar un SUV mediano y salir por la puerta sin golpear a otro coche.

Está a las afueras de canmore, pero andando al centro son solo 20 minutos.

Cons:

Si la habitación da hacia las vías del tren, es verdad que se oye, pero no es nada molesto. Si te despiertan los ruidos, recomiendo unos tapones para los oídos para dormir.

En canmore muchos hoteles y casas están pegados a las vías del tren.

2026-06-24 • via Nuitee
D
Daniel • couple • at
8
2026-06-22 • via Nuitee
E
Ethelyn • solo_traveller • ca
9
2026-06-21 • via Nuitee
M
Mohammad • solo_traveller • ca
5
2026-06-19 • via Nuitee
偲吟 • extended_group • tw
8
2026-06-18 • via Nuitee
J
Jo • family_with_children • ca
5
2026-06-17 • via Nuitee
M
MARIA VICTORIA • solo_traveller • us
10
Pros:

Great location and room was very spacious and comfortable.

2026-06-16 • via Nuitee
G
Gary Van Keuren • solo_traveller • us
9
2026-06-16 • via Nuitee
C
Christian • couple • de
8
2026-06-16 • via Nuitee
L
LUIS • couple • br
7
Old hotel! Room has a nice size! Price is expensive for the hotel!
Pros:

The room was clean!

Cons:

Bathroom is very small. Lobby very old.

2026-06-16 • via Nuitee
T
Tobey • couple • ca
10
Pros:

It was beautiful, it was clean, Staff was very friendly and accommodating, and the room was beautiful

2026-06-16 • via Nuitee
J
Jantje • couple • nl
4
mooi gebouw maar teleurstellende prijs /kwaliteit
Pros:

de plek was okay, mooi gebouw van buiten , mooi uitzicht, en in de buurt gelukkig een restaurant en meerdere winkeltjes op loopafstand , \ de receptie bediening was aardig en voorzag os van de gevraagde spullen, een waterkoker en glazen enz, dank voor de logies en hulp.

Cons:

voor de prijs van 200 euro per nacht verwacht je iets beters; ouderwets en smakeloze inrichting , kapot tafeltje, deuren afgebladderd, een "keukentje" met alleen een magnetron en koffiemaker, maar geen bord of bestek of glas om ermee te werken.
2 enorme bedden waar de tweede persoon niet uit kon stappen en ook geen lampje boven het bed van de 2 e persoon., no plugs for charging telephones, only at the bathroom, een superkleine wastafel , geen plek voor toilettassen

2026-06-16 • via Nuitee
A
Ana • family_with_children • ca
10
2026-06-15 • via Nuitee