Chateau Canmore

Hotels
8.2 (2180 reviews)
1718 Bow Valley Trail , Canmore , ca

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Hot tub/Jacuzzi
Sauna
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Great service
Good location
Comfortable beds
Nice amenities
Cons:
Cleanliness issues
Old and rundown rooms
Noise from train

Categories

Cleanliness
7.59
Multiple reviews mentioned cleanliness issues and a run-down appearance.
Service
9.06
Guests noted the staff was accommodating and polite.
Location
8.6
Good location noted by numerous guests, despite noise from the train.
Room Quality
7.55
Some rooms are dated and in need of renovation as stated in the reviews.
Amenities
8.08
Amenities like the pool and hot tub were appreciated, but some need improvement.
Value for Money
8.54
Generally considered affordable for the location and amenities provided.
Food and Beverage
8.09
Restaurant offers tasty and affordable meals as per guest reviews.
Overall Experience
8.06
Many guests expressed desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:39

Property Description

Luxurious Amenities and Services
Chateau Canmore offers a range of luxurious amenities including a fitness centre, sauna, and hot tub for guests to unwind and relax during their stay.

Multilingual Staff and 24/7 Reception
With a multilingual reception team fluent in English, Spanish, Hindi, and Punjabi, guests can expect exceptional service and assistance at any hour of the day.

Scenic Views and Convenient Location
Situated just a short distance from popular attractions like The Whyte Museum of the Canadian Rockies and Banff Park Museum, Chateau Canmore provides stunning mountain views and convenient access to nearby landmarks.

Experience the epitome of comfort and hospitality at Chateau Canmore. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.2
Based on 2180 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.06
B
Barry couple ca
7
Value
Pros:

Location

Cons:

Cleanliness of bath
Elevator inefficiency

2026-04-25 via Nuitee
S
Scott couple ca
8
Pros:

Great room, very comfortable

2026-04-25 via Nuitee
A
Abhishek couple ca
8
2026-04-24 via Nuitee
S
samson solo_traveller ca
9
Pros:

Easy transaction

Cons:

Not sure

2026-04-24 via Nuitee
A
aa couple ca
7
2026-04-24 via Nuitee
R
Ralph couple ca
9
2026-04-22 via Nuitee
M
Madelyn couple au
5
passable, general hotel staff were great, amenities good but not at all worth the price
Pros:

amenities were great and housekeeping were all so lovely and always helpful! a lot of the front desk staff were incredibly friendly and welcoming

Cons:

we had the water turned off multiple times during our stay and no one told us or even seemed to care. it happened so frequently with no warning and we stayed here for over a month. there was also a fire in the hotel during our stay or so i believe, hotel manager gave us no direction and didn’t even let us know what was going on. he almost seemed to think it was funny that we were all stuck outside for so long (i understand these things happen but to at least be told what’s going on is bare minimum) !!! there were constant renovations during our stay (again understandable) but we were never informed of this in our check in. we didn’t exactly want to extend our stay but had to due to location, work and other plans falling through. this place could’ve been a great stay but unfortunately was heinously overpriced for what we experienced.

2026-04-20 via Nuitee
S
Shearing solo_traveller ca
10
Great price for a 1 night stay!
Pros:

We had a loft with a king sized bed
Breakfast the next morning was great

Cons:

Being close to the train track but it was well soundproofed

2026-04-19 via Nuitee
C
Carol couple ca
10
I would stay there again.
Pros:

It was very clean in our pet friendly room. We had a great access to take our dog outside without going through the whole hotel. The staff was great. A very positive experience.

2026-04-19 via Nuitee
Y
YUANSIN couple ca
10
Would definitely stay again!
Pros:

Had a great stay last night at a hotel in Canmore! The room was beautiful, the staff were incredibly friendly, there was a great coffee machine in the lobby, and parking was super easy. Would definitely stay again!

Cons:

It’s a bit noisy because it’s very close to the train tracks.

2026-04-18 via Nuitee
L
Laura solo_traveller gb
9
Pros:

Very cozy vibe, good location and loved the hot tub and sauna.

2026-04-17 via Nuitee
J
Joel couple ca
9
2026-04-16 via Nuitee
A
Ash couple jp
10
Stunning
2026-04-16 via Nuitee
D
Deena couple ca
5
The room was clean and price was good. Obvious renovations didn't give good first impression.
Pros:

There was a lot of Renovations going on which was ok but didn't give the best first impression. The room was very clean and the beds were comfortable. Kitchen/fridge were clean. Bathroom clean

Cons:

there was no clear way to set the heat/AC. I set it for 69 but it was hot all night and was 75 by the morning. Can't sleep good in the heat.

2026-04-16 via Nuitee
L
Luciana solo_traveller hr
10
2026-04-15 via Nuitee
J
Jessiemin family_with_children ca
9
Pros:

Nothing to say for now.

Cons:

Nothing.

2026-04-15 via Nuitee
N
Neil couple ca
9
Pros:

Clean and spacious

2026-04-15 via Nuitee
G
Gary solo_traveller ca
9
2026-04-14 via Nuitee
P
Pierre couple ca
8
Pros:

Confortable

2026-04-12 via Nuitee
M
Mike solo_traveller ca
10
Pros:

Awesome location, great facilities, amazing gym.

2026-04-11 via Nuitee