Chateau Canmore

Hotels
8.2 (2155 reviews)
1718 Bow Valley Trail , Canmore , ca

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Hot tub/Jacuzzi
Sauna
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Great service
Good location
Comfortable beds
Nice amenities
Cons:
Cleanliness issues
Old and rundown rooms
Noise from train

Categories

Cleanliness
7.59
Multiple reviews mentioned cleanliness issues and a run-down appearance.
Service
9.06
Guests noted the staff was accommodating and polite.
Location
8.6
Good location noted by numerous guests, despite noise from the train.
Room Quality
7.55
Some rooms are dated and in need of renovation as stated in the reviews.
Amenities
8.08
Amenities like the pool and hot tub were appreciated, but some need improvement.
Value for Money
8.54
Generally considered affordable for the location and amenities provided.
Food and Beverage
8.09
Restaurant offers tasty and affordable meals as per guest reviews.
Overall Experience
8.06
Many guests expressed desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:39

Property Description

Luxurious Amenities and Services
Chateau Canmore offers a range of luxurious amenities including a fitness centre, sauna, and hot tub for guests to unwind and relax during their stay.

Multilingual Staff and 24/7 Reception
With a multilingual reception team fluent in English, Spanish, Hindi, and Punjabi, guests can expect exceptional service and assistance at any hour of the day.

Scenic Views and Convenient Location
Situated just a short distance from popular attractions like The Whyte Museum of the Canadian Rockies and Banff Park Museum, Chateau Canmore provides stunning mountain views and convenient access to nearby landmarks.

Experience the epitome of comfort and hospitality at Chateau Canmore. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.2
Based on 2155 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.06
M
Margaret • extended_group • au
8
Great room and exceptionally clean. Very polite, helpful staff.
Pros:

The main bed was fantastic.
Room had great view of mountains.

Cons:

Sofa bed was not great
Train line directly below and heard the trains during the night.

2026-02-13 • via Nuitee
J
Jeremiah • family_with_children • ca
10
2026-02-12 • via Nuitee
B
Brian • couple • ca
8
Pros:

Nice place with friendly staff, excellent price

2026-02-11 • via Nuitee
S
Seo-Whi • couple • ca
7
2026-02-09 • via Nuitee
N
Nayfe • family_with_children • ca
5
Pros:

The room was specious and clean

Cons:

The location. The hotel backs on to a very active train track. The train would pass multiple times at night and the room would shake. Forget about opening a window if it gets hot you feel as if the train is in the room with you.

2026-02-09 • via Nuitee
S
Shelly Mcketsy • family_with_children • ca
10
2026-02-09 • via Nuitee
V
Vadim • family_with_children • ca
7
Pros:

The bed was comfortable.
Spa was very good.
The room was clean and pleasant to stay in.
Staff were polite and helpful.

Cons:

The hotel is located right near the train tracks.
Freight trains are moving several times a night, disturbing the sleep. While not the Hotel's fault this is something to consider if you are a light sleeper.
The bath in the room had a very strange incline, causing most of the water to spill outside.

2026-02-09 • via Nuitee
K
Kwongchung • couple • ca
9
Pros:

乾淨、前台服務好

Cons:

靠近火車路，下午8點前有點嘈

2026-02-08 • via Nuitee
K
Karl • extended_group • se
8
2026-01-31 • via Nuitee
G
Gaudette • family_with_children • ca
10
Pros:

The rooms were big and cozy, the views were great! Pool, hot tub, and sauna were very nice additions.
Complimentary Coffee/Latte/Cappuccino machine downstairs in the lobby was a nice touch as well!

Cons:

The only thing that was a slight dislike was the placement of the toilet paper holder. A little tight. But a very minor inconvenience! Overall very nice place!

2026-01-30 • via Nuitee
J
Jalal • family_with_children • ca
9
Chateau Canmore
Pros:

Front disk, clean room, and clean facilities

Cons:

I wish I was told the couch in the room has a pullout bed. I realized late just before checkout.

2026-01-30 • via Nuitee
B
barnes • solo_traveller • us
9
2026-01-30 • via Nuitee
J
Jaylene • couple • ca
10
Comfortable, economical and close to down town.
Pros:

The bed was very comfortable and the room with loft was spacious.

2026-01-30 • via Nuitee
B
Brown-Zwar • family_with_children • au
10
Pros:

Great spot in Canmore, room was spacious and beds comfortable. Staff were friendly and very helpful.

2026-01-29 • via Nuitee
S
Sarah • couple • ca
9
Pros:

Great gym and hot tub. Large king room with mountain room. Free coffee in the lobby.

2026-01-29 • via Nuitee
S
Sarah • couple • ca
9
2026-01-29 • via Nuitee
K
Kemila Family • family_with_children • ca
7
Dont pay more than $100 while renovating.
Pros:

For the price we really cannot complain. The view and the out door hot tub made up for some big issues.

Cons:

They are renovation so it was noisy until 9pm. There was black mold in the bathroom grout.

2026-01-28 • via Nuitee
W
William • family_with_children • ca
4
2026-01-28 • via Nuitee
C
Chelsea • family_with_children • ca
8
Pros:

We love staying at the Chateau Canmore. The rooms are clean, facilities are good and staff is super friendly.

Cons:

They have a large Kurig machine in the lobby with many drink options, it was broken the first day of our stay... but was promptly fixed

2026-01-28 • via Nuitee
L
lilly • family_with_children • ca
10
Pros:

It was very clean . The staff were awesome and friendly. Ahmed was great.
We really loved the facility and the location

Cons:

I did not really like the loft separate for us it was not convenient.

2026-01-28 • via Nuitee