Chateau Canmore

Hotels
8.2 (2180 reviews)
1718 Bow Valley Trail , Canmore , ca

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Hot tub/Jacuzzi
Sauna
Front desk (limited hours)
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Review Highlights

Pros:
Great service
Good location
Comfortable beds
Nice amenities
Cons:
Cleanliness issues
Old and rundown rooms
Noise from train

Categories

Cleanliness
7.59
Multiple reviews mentioned cleanliness issues and a run-down appearance.
Service
9.06
Guests noted the staff was accommodating and polite.
Location
8.6
Good location noted by numerous guests, despite noise from the train.
Room Quality
7.55
Some rooms are dated and in need of renovation as stated in the reviews.
Amenities
8.08
Amenities like the pool and hot tub were appreciated, but some need improvement.
Value for Money
8.54
Generally considered affordable for the location and amenities provided.
Food and Beverage
8.09
Restaurant offers tasty and affordable meals as per guest reviews.
Overall Experience
8.06
Many guests expressed desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:39

Property Description

Luxurious Amenities and Services
Chateau Canmore offers a range of luxurious amenities including a fitness centre, sauna, and hot tub for guests to unwind and relax during their stay.

Multilingual Staff and 24/7 Reception
With a multilingual reception team fluent in English, Spanish, Hindi, and Punjabi, guests can expect exceptional service and assistance at any hour of the day.

Scenic Views and Convenient Location
Situated just a short distance from popular attractions like The Whyte Museum of the Canadian Rockies and Banff Park Museum, Chateau Canmore provides stunning mountain views and convenient access to nearby landmarks.

Experience the epitome of comfort and hospitality at Chateau Canmore. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.2
Based on 2180 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.06
J
Janice • solo_traveller • ca
8
2026-03-28 • via Nuitee
S
Saher • family_with_children • pk
10
Pros:

Location
Complimentary coffee
Newly renovated rooms
Comfy beds

Cons:

No bodywash in the washroom

2026-03-28 • via Nuitee
N
Natascha • couple • au
7
Great location.
Pros:

Large rooms. Big comfortable beds

2026-03-28 • via Nuitee
M
Moritz • solo_traveller • de
6
Würde hier nur im Notfall nochmal buchen.
Pros:

Sauberes und ordentliches Zimmer.

Cons:

Canadian Pacific Railway fährt direkt hinter dem Hotel. Der Zug beschleunig hier ca. einmal die Stunde aus dem Ort heraus und ist dabei extrem laut. Auch bei geschlossenen Fenstern - wenn man ein Zimmer auf der Rückseite hat. Darauf achten!

Hot Pool vorhanden. Allerdings riecht es in der Umkleide, als würde hier der Fußpilz persönlich wohnen. Auch die Einrichtung im Badebereich ist alt und heruntergekommen.

2026-03-28 • via Nuitee
L
Laurie • couple • ca
8
2026-03-28 • via Nuitee
C
Chelsea • family_with_children • ca
9
Pros:

We have stayed at this hotel many times, the staff are great, rooms are clean, facilities and amenities are always well taken care of. This is the first time we stayed in a room with the loft, and it was great, So much extra room!

Cons:

There are many rooms being renovated, and they are absolutely beautiful, but with any renovation, there is noise, construction mess, and the smell of wet paint. But the renovated rooms look beautiful.

2026-03-28 • via Nuitee
P
Peiyu • solo_traveller • us
9
2026-03-28 • via Nuitee
H
Hannah • family_with_children • ca
9
Comfortable!
Pros:

Location

Cons:

Lack of parking/not enough parking space, especially during winter/snowy days

2026-03-27 • via Nuitee
D
Dan • family_with_children • ca
10
2026-03-27 • via Nuitee
B
Baxby • family_with_children • gb
9
Pros:

Hot Tub and pool

2026-03-26 • via Nuitee
Y
Yosmany • family_with_children • ca
8
Good place in Canmore to relax after visiting Banff
Pros:

Sauna was awesome!
Coffee Machine was Good too!
Rooms were roomy, they have an entry was with a sink and kitchenette.

Cons:

Very hard to find parking spots. The AC was not pushing cool air, they sent the maintenance guy, he turned off the fireplace and did "some work" on the AC unit. He assued to me it will cool. Never did. At the 3rd day I have to complain with front desk and they changed my room.
They were doing some repairs on the second floor and some times it was noisy.
The rooms facing the parking lot will have a early train making noise every morning.

2026-03-26 • via Nuitee
F
Franko • solo_traveller • ca
9
2026-03-25 • via Nuitee
S
Sembran • family_with_children • ca
10
Excellent. Good for family's and groupie.
Pros:

I like the staff, accomodation, location and the room.itself satisfied our expectations.
And moat my kids are happy and cimfortable
during our stay.

Cons:

We just have a bad experienced of the toilet clog in our room. And the zinc underneath is leaking.

2026-03-25 • via Nuitee
E
EU GENE • family_with_children • ca
3
Hotel near the train rail
Pros:

The one good thing is that they has a microwave inside the room. The temperature of swimming pool water was little bit cold but kids had really fun.

Cons:

The sound of the train was unforgettable, and I couldn’t help waking up every three hours.

2026-03-25 • via Nuitee
O
Obolentseva • family_with_children • ca
7
2026-03-24 • via Nuitee
R
Roselyn Joy • extended_group • ca
9
2026-03-23 • via Nuitee
M
Murtuza • family_with_children • in
8
Pros:

Location, hospitality

2026-03-23 • via Nuitee
E
Emi • couple • ca
10
2026-03-23 • via Nuitee
F
felix • family_with_children • ca
10
Pros:

The size of room

Cons:

Room was very hot

2026-03-23 • via Nuitee
J
jennifer • couple • ca
8
2026-03-22 • via Nuitee