Chateau Canmore

Hotels
8.2 (2338 reviews)
1718 Bow Valley Trail , Canmore , ca

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Great service
Good location
Comfortable beds
Nice amenities
Cons:
Cleanliness issues
Old and rundown rooms
Noise from train

Categories

Cleanliness
7.59
Multiple reviews mentioned cleanliness issues and a run-down appearance.
Service
9.06
Guests noted the staff was accommodating and polite.
Location
8.6
Good location noted by numerous guests, despite noise from the train.
Room Quality
7.55
Some rooms are dated and in need of renovation as stated in the reviews.
Amenities
8.08
Amenities like the pool and hot tub were appreciated, but some need improvement.
Value for Money
8.54
Generally considered affordable for the location and amenities provided.
Food and Beverage
8.09
Restaurant offers tasty and affordable meals as per guest reviews.
Overall Experience
8.06
Many guests expressed desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:39

Property Description

Luxurious Amenities and Services
Chateau Canmore offers a range of luxurious amenities including a fitness centre, sauna, and hot tub for guests to unwind and relax during their stay.

Multilingual Staff and 24/7 Reception
With a multilingual reception team fluent in English, Spanish, Hindi, and Punjabi, guests can expect exceptional service and assistance at any hour of the day.

Scenic Views and Convenient Location
Situated just a short distance from popular attractions like The Whyte Museum of the Canadian Rockies and Banff Park Museum, Chateau Canmore provides stunning mountain views and convenient access to nearby landmarks.

Experience the epitome of comfort and hospitality at Chateau Canmore. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.2
Based on 2338 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.06
T
Toslim • extended_group • ca
10
2026-05-16 • via Nuitee
M
marierose80 • family_with_children • ca
9
Pretty good stay for the price
Pros:

The location

Cons:

The pillows, way too fluffy.

2026-05-16 • via Nuitee
W
Welshvixen • solo_traveller • gb
9
Pros:

Second visit. Great location. Staff are very friendly and helpful.
Good size rooms and very comfortable beds

Cons:

Slow lift. Freezing pool

2026-05-14 • via Nuitee
M
Mohammed • couple • in
10
Pros:

Everything

Cons:

Nothing

2026-05-11 • via Nuitee
L
Lawson • solo_traveller • ca
7
Pros:

Hotel was great

Cons:

Location was bad right beside train tracks with trains coming through every hour

2026-05-10 • via Nuitee
A
Amber • family_with_children • ca
8
2026-05-09 • via Nuitee
R
Rogier Vroegindeweij • solo_traveller • nl
8
Pros:

Prima hotel, netjes en modern

Cons:

Ligt aan de spoorlijn waar de hele nacht goederentreinen langsrijden.

2026-05-07 • via Nuitee
O
Oriade • solo_traveller • ca
9
Pros:

The neatness of the environment.

Cons:

The way the cleaning staff pumped in when I was still in the room for cleaning.

2026-05-05 • via Nuitee
T
Tom • solo_traveller • ca
8
2026-05-05 • via Nuitee
G
Gayne • family_with_children • ca
9
Good
Pros:

Good location

Cons:

The bath tab need more clean

2026-05-04 • via Nuitee
G
ge (Ada) • family_with_children • ca
5
Beautiful room but harsh smell from renovation
Pros:

Facility is beauiful and price is good

Cons:

very strong smell. My son has asthma and it was hard for him to sleep in that room. renovation was noisy

2026-05-03 • via Nuitee
J
Jay • solo_traveller • ca
8
Pros:

Great hot tub with nice mountain views and one of the best gyms I have seen for a hotel!

2026-05-01 • via Nuitee
M
Maggie • couple • ca
8
Great stay, will be returning!
Pros:

Excellent location!

Cons:

Parking spaces were so small and someone parked so close to my vehicle on BOTH sides that I had to enter my vehicle through the back hatch and climb over seats to be able to move it to leave- I also had my 3 year old son and our bags with us so it made it very difficult!

2026-04-30 • via Nuitee
C
Christine Coates • solo_traveller • ca
8
Pros:

Property totally renovated, clean spacious.

Cons:

Kitchette no dishes ect. Suggest having 4 plates cutlery glasses cups. Thank you

2026-04-30 • via Nuitee
J
joan • family_with_children • ca
10
2026-04-30 • via Nuitee
A
Aaron • couple • us
7
All in all, would absolutely stay here again.
Pros:

The size and comfort of the room was relatively surprising for the value. Most importantly, the view out the window was exactly what we were hoping for. Bed was as sold, large and mostly comfortable. Property was well insulated from the noises of other rooms or the hallway, and I was very pleasantly surprised.

Cons:

The parking was a bit tight and cramped, and didn't really leave much opportunity to unload if anyone else was parked near the door.

2026-04-30 • via Nuitee
R
Rhys • couple • ca
10
We had an excellent stay at Chateau Canmore
Pros:

Great location, affordable, and friendly staff. The hotel was very clean, and the parking lot had lots of space. It seems like the whole hotel has been recently renovated, I think. Our room was very nice, and seemed brand new. Beds were very comfy, and everything was great.

2026-04-28 • via Nuitee
X
Xavier • solo_traveller • ca
10
2026-04-27 • via Nuitee
A
Allan Navarro • family_with_children • ca
5
Excellent service, nice room, would have been better if there's free breakfast.
Pros:

The staff provided excellent service, hot tub is amazing, location is convenient, the linen, blankets, toilet supplies, pillows; all generously provided. Cozy ambiance.

Cons:

No free breakfast, an overnight hotel breakfast is not complete without a complimentary breakfast. The size of the swimming pool should be increased, parking lot is a bit tight.

2026-04-27 • via Nuitee
D
darrell • couple • ca
10
A night in Canmore
Pros:

Clean , updated great price

2026-04-27 • via Nuitee