Chateau Canmore

Hotels
8.2 (2180 reviews)
1718 Bow Valley Trail , Canmore , ca

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Hot tub/Jacuzzi
Sauna
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Great service
Good location
Comfortable beds
Nice amenities
Cons:
Cleanliness issues
Old and rundown rooms
Noise from train

Categories

Cleanliness
7.59
Multiple reviews mentioned cleanliness issues and a run-down appearance.
Service
9.06
Guests noted the staff was accommodating and polite.
Location
8.6
Good location noted by numerous guests, despite noise from the train.
Room Quality
7.55
Some rooms are dated and in need of renovation as stated in the reviews.
Amenities
8.08
Amenities like the pool and hot tub were appreciated, but some need improvement.
Value for Money
8.54
Generally considered affordable for the location and amenities provided.
Food and Beverage
8.09
Restaurant offers tasty and affordable meals as per guest reviews.
Overall Experience
8.06
Many guests expressed desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:39

Property Description

Luxurious Amenities and Services
Chateau Canmore offers a range of luxurious amenities including a fitness centre, sauna, and hot tub for guests to unwind and relax during their stay.

Multilingual Staff and 24/7 Reception
With a multilingual reception team fluent in English, Spanish, Hindi, and Punjabi, guests can expect exceptional service and assistance at any hour of the day.

Scenic Views and Convenient Location
Situated just a short distance from popular attractions like The Whyte Museum of the Canadian Rockies and Banff Park Museum, Chateau Canmore provides stunning mountain views and convenient access to nearby landmarks.

Experience the epitome of comfort and hospitality at Chateau Canmore. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.2
Based on 2180 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.06
M
Mario solo_traveller gb
8
Good value
Pros:

The Filipino staff were great and very accommodating. I appreciated how the lady at the front desk helped me out with staying an extra night without having to move rooms.

2026-03-07 via Nuitee
G
Gary family_with_children ca
9
Pros:

Room was very nice and well priced.

Cons:

No complaints

2026-03-07 via Nuitee
L
Laurey couple ca
9
Overnight stay
Pros:

Great location and dog friendly close to trails for a dog walk.

Cons:

All was good.

2026-03-07 via Nuitee
V
Vladyslav family_with_children ca
9
2026-03-07 via Nuitee
W
Winnie couple ca
10
Great place
Pros:

Friendly and helpful

2026-03-07 via Nuitee
J
Jen solo_traveller ca
8
Best place I have stayed in the Canmore area. Great value. Friendly staff! Rooms spacious, yet cozy.
Pros:

The room was very clean and cozy. Great value for the money.

Cons:

My room was near the elevator which was a bit loud with the hockey tournament in town that week.

2026-03-06 via Nuitee
A
Allison couple ca
9
We would definitely stay here again. Maybe bring earplugs for the train if you’re a light sleeper.
Pros:

It was a beautiful building and our room was extremely spacious and well appointed with separate living room and kitchenette. There are many amenities: fitness room, pools, restaurant, and a great complimentary beverage machine. Great view of the mountains. Very comfortable bed with crisp linens and pillows.

Cons:

It was close to the railway track but that was a temporary distraction and not a huge deal

2026-03-06 via Nuitee
A
Allison couple ca
9
I would recommend this motel and we hope to stay here again. Maybe bring earplugs if you’re a light sleeper.
Pros:

Beautiful, well appointed, extremely comfortable bed and linens. Layout of room was very spacious with separate living room and kitchenette. Excellent restaurant. Pool, hot tub, fitness room. Complimentary beverage machine and great restaurant.

Cons:

Occasional train right behind but not a deal breaker. It was actually a pretty sight to see the train in front of the mountains.

2026-03-06 via Nuitee
L
Laurie couple ca
10
Pros:

It was very affordable. Good place to stay overnight while skiing at Sunshine Village. Room was clean with lots of towels and toiletries. Outdoor hot tub and sauna was nice. Breakfast was very good at Chez Francois on 2nd floor and service was great.

2026-03-05 via Nuitee
R
Robin family_with_children ca
9
Good value. Verte clean
Pros:

Nice to have private sitting area separate to the bed. Lobby espresso station, ample parking and comfortable bed

Cons:

Pillows were not comfortable for me anyway. Too large. Hot tub was more of a warm tub

2026-03-05 via Nuitee
T
Tetiana family_with_children ua
8
Quite good
Pros:

Clean and neat

Cons:

Joe tub and pool was filled with very cold water

2026-03-05 via Nuitee
L
Landon family_with_children ca
10
2026-03-05 via Nuitee
N
Niladri family_with_children ca
9
2026-03-05 via Nuitee
Андрей family_with_children ua
9
2026-03-05 via Nuitee
M
Mariia family_with_children ua
8
2026-03-05 via Nuitee
E
Earl couple ca
7
2026-03-05 via Nuitee
H
Heinrichs couple ca
8
2026-03-04 via Nuitee
D
Dzyuba family_with_children ca
8
2026-03-04 via Nuitee
T
Tony solo_traveller ca
9
Definitely stay there again on my next ski trip
Pros:

The ease of checking in/out . Staff friendly and facilities were clean

Cons:

Was told the hot tub wasn’t working (could get electrocuted) then people were in it

2026-03-03 via Nuitee
S
Samantha family_with_children ca
9
2026-03-03 via Nuitee