Residence Inn by Marriott Waco

Hotels
•
Residence Inn
9 (312 reviews)
501 University Parks Drive , Waco , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Some maintenance problems

Categories

Cleanliness
7.96
Guests mentioned that cleanliness was an issue in hallways and bathrooms.
Service
9.93
Staff received multiple positive comments for their helpfulness and accommodation.
Location
9.47
Close to downtown features and many restaurants.
Room Quality
8.42
Rooms were generally spacious and comfortable, but had some heating issues.
Amenities
8.45
Breakfast varied in quality but was generally well-received.
Value for Money
9.41
Given the location and amenities, the value seems to be rated positively.
Food and Beverage
8.96
Breakfast options were good but could be more varied.
Overall Experience
9.43
Despite some issues, many guests felt it was a great place to stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:31

Property Description

Spacious Self-Catering Rooms with Kitchenware
Indulge in the convenience of self-catering rooms equipped with kitchenware, perfect for preparing meals just the way you like.

Daily Housekeeping and Indoor Swimming Pool
Enjoy a worry-free stay with daily housekeeping services and take a refreshing dip in the indoor swimming pool for relaxation.

Hot Buffet Breakfast and Evening Socials
Start your day right with a hot buffet breakfast featuring local cuisines and unwind in the evenings with socials in the lobby Monday through Wednesday.

Experience comfort and convenience at Residence Inn by Marriott Waco. Book now for a delightful stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 3 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 312 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 8.96
Overall Experience: 9.43
D
David • couple • us
10
Pros:

Very convenient to Baylor, and the staff was very friendly and accommodating for our late check in, need to leave early due to weather, and also held items we left in the room at check out to be picked up after our event before we left town. I will be back.

2026-01-25 • via Nuitee
L
LAUREL • solo_traveller • us
5
I wouls choose this hotel again.
Pros:

The staff was very accommodating.
The tv in my room didn't work and they changed rooms for me. Even cam to my room to reoivle shoot. The room was very clean.

Cons:

I was very tired and just wanted to go to bed and watch tv. Having the tv issues really impacted my stay since i was only there for 1 night and I was so tired. It was extremely taxing on me to change rooms, given my condition.

2026-01-20 • via Nuitee
J
Janet • family_with_children • us
7
Pros:

The room was nice,although it smelled of garlic and didn't go away during our stay.

Cons:

Having to pay an extra deposit and it still is not returned 3 days later. Key card entry did not function second day.

2026-01-19 • via Nuitee
K
Kevin • couple • us
10
Pros:

I love having my own kitchen and a place to workout

Cons:

A waffle maker would have been nice

2026-01-19 • via Nuitee
M
Manuel • couple • us
10
2026-01-19 • via Nuitee
R
Rosa • extended_group • us
10
2026-01-19 • via Nuitee
D
Debbie • couple • us
10
Best breakfast ever
Pros:

Great

Cons:

Air conditioning noise

2026-01-19 • via Nuitee
R
Regina • extended_group • us
8
ok for a one night stay.
Pros:

Good staff helpful and friendly.

Cons:

Parking lot could have better lighting. Difficult to find entrance off of Clay street.

2026-01-19 • via Nuitee
J
Jon • family_with_children • us
9
Great location and amazing staff.
Pros:

The location was central to everything we did. Breakfast was amazing. Staff were super friendly, especially the 2 ladies that were taking care of the food for breakfast. Unfortunately I didn’t get their names.

Cons:

The ac unit was extremely loud whenever it would come on. It scared our 2 year old granddaughter.

2026-01-19 • via Nuitee
C
Christina • family_with_children • us
8
Pros:

Location! Staff.

Cons:

Furniture and carpeting throughout were dated.
Furniture in our room was tilted and tipping to the point the drawer on one night stand would not stay closed.
The chairs at breakfast were terrible. Covering them doesn't make them feel better.

2026-01-12 • via Nuitee
S
scott • couple • us
1
2025-12-30 • via Nuitee
B
Barbara • solo_traveller • us
10
I had some issues with the room upon check in. The staff was quick to resolve all issues to my satisfaction. Staff was f
Pros:

Close to downtown features

Cons:

N/A

2025-12-29 • via Nuitee
S
Sharqi • extended_group • us
9
Felt like home
Pros:

The space in the rooms were excellent. Our first your room was hot and the staff got on top of it and immediately moved us

Cons:

Nothing

2025-12-28 • via Nuitee
S
Sharqi • couple • us
9
Felt like home
Pros:

Everything

Cons:

Nothing

2025-12-28 • via Nuitee
S
Scott • family_with_children • us
10
Me, Mom, Daughter and Grandkids
Pros:

desk staff was very friendly, helpful and courteous
breakfast was fantastic
the apartment was amazing,

Cons:

nothing, all was wonderful

2025-12-11 • via Nuitee
L
Larry • couple • us
9
2025-12-04 • via Nuitee
E
ELIZABETH • extended_group • us
7
2025-12-03 • via Nuitee
J
Jake • solo_traveller • au
9
2025-11-11 • via Nuitee
K
kyeshiag2025 • Family
2
HORRIBLE EXPERIENCE!!!
Pros:

A lady by the name of Meghan Byram is very rude and shes not welcoming at all she shouldn't be allowed to work with such a ugly attitude the hotel stinks is old and outdated and if shes there you may as well turn around she will possibly make your stay a living hell she acts as if she doesnt like blk people or kids BEWARE IM DEFINITELY CALLING THE BETTER BUSINESS BUREAU ON HER FOR PROFILING KE BEFORE I COULD EVEN GET IN A ROOM AND MAKING ME EXTREMELY UNCOMFORTABLE

2025-11-10 • via Tripadvisor
T
Tanya • family_with_children • es
5
Check in was easy but was given a room on the 2nd floor with major renovation work in the ceiling, could not pass with l
Pros:

Ok for a one night stay

Cons:

Breakfast, limited hot food, not great.

2025-11-06 • via Nuitee