Econo Lodge Spring Lake near Fort Bragg

I accidentally booked this hotel. I noticed as soon as transaction was complete. I immediately contacted hotels.com, who said they would try to get a refund.

The hotel refused.

I know the booking was my fault, but usually most businesses offer up more flexibility in situations like these.

Pretty horrendous... I was on the first floor. It appeared an area of that floor was flooded. As you walked down the hallway, there were drying fans etc but the smell was just foul and nauseating. That smell permeated throughout the entire floof including my room. Staff at check-in tried telling me my current drivers license was not a valid ID. Not friendly at all, no breakfast (although advertised) unless luke warm coffee qualifies as a breakfast.

This is a nice place, rated it as a "3 stars" but it very easly could be upgraded to "5" stars with a little work. The lamps in the room, all had rust on them and none of the plugs/usb included on the lamps worked.

This is a nice place, rated it as a "3 stars" but it very easly could be upgraded to "5" stars with a little work. The lamps in the room, all had rust on them and none of the plugs/usb included on the lamps worked.

The worst hotel I have ever been to! It was dirty and run down. Two doors into the hotel were broken, the gym was closed, the ice machine was broken. There was no remote for the tv and when we asked for one it didn’t work. A man was waiting at the locked back door to be let in by someone which seemed very suspicious and generally it seemed like a scary place and neighborhood. The bedding had holes in it and some candy was scattered about the floor so obviously no one had cleaned the room. Do not go to this hotel!!!

WARNING!!! My room was roach infested and visibly dirty. The hallway smelled like marijuana, the mattress was worn with a big dip in the middle, the fitness center was out of order, the ice machine was broken, there was no breakfast as advertised. When I cancelled my second night, the manager stated that they were unable to refund me for the second night because it was "prepaid". I found a neighboring hotel to stay in that was adequate, clean, and comfortable. The health department should close this place down in my opinion.

There were several issues that I had with the Econo Lodge. First, my girlfriend noticed a used soap bar when she first went into the bathroom of our hotel room. Secondly, on our third night of our stay, there was a lot of loud noise coming from the parking lot of the property. The loud noise consisted of music and people talking loudly to each other.

very bad. the reception is absent for a long time. in the Hotel app, it says it has free breakfast but in fact it does not.

No free breakfast as it mentioned

Econo... You get a room to sleep in and nothing more. Stained bed sheets and cigarette ash burns in the blanket, though likely clean, just leave a mind wondering. When booking our stay, I took notice of the free breakfast advertised. There is no free breakfast. When mentioned to the front desk person, the response was, "I know. People complain about that all the time." One of those things that make you go, "Hm?" It's misleading to your customers and misleading your customers is poor business practice. The noise from the room above us made it difficult to fall asleep, though noisy tenants is an issue that might beyond management's control. So, though many Econo Lodge hotels may be fine places, my stay at this Econo Lodge, has likely persuaded me to never book a room with Econo Lodge again. I'm not upset, just sharing my true experience. Safe travels...

A great economical deal

People hanging around the hotel at night are sketchy. Roaches in rooms. Front room staff was nice

Very clean room! Everything you need for a few days trip.

This room was in very sad condition. I made a video but cannot upload to this site (Hotels.com needs to fix this in their review). I have added 2 images. Hole in the wall. Bathroom door is a mess (see image). There was mold on the bathroom shower curtain, dents on all the furniture, a hole in the "office" chair, the sitting chair was water stained, the bedside lamp was rusty, the bed cover was both stained and had cigarette burn holes in it. In my 50+ years of travel on six continents this ranks near the bottom. I have stayed in other Econolodge hotels and while they are not fancy, they are generally clean and presentable. This was not and I would not recommend staying at this location.

Econo Lodge Saves You Money on Hoteling.

They have bedbugs

The place was dirty , the room was covered with dead bugs and burn holes from cigarette (requested a non-smoking room ) check in took 45 minutes because the place overbooked themself and don’t had available rooms what we already paid for . It was a disaster

It's a great place to stay. My only issue was the heater/AC in my room didn't work.

Great location, the rest was ok, bedding had cigarette burns was a bit of a turn off for a non smoking room.

Got charge didn't stay