Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Excellent amenities
Cons:
Sewage smell in some rooms
Breakfast buffet overcrowded

Categories

Cleanliness
8.81
There was a sewage smell in some rooms, indicating issues that may affect cleanliness.
Service
9.57
Overall friendly and attentive staff, with standout service from concierge Clara.
Location
10
Centrally located with beautiful views and easy access to attractions.
Room Quality
9.57
Rooms are spacious and well-appointed, contributing to a pleasant stay.
Amenities
9.59
Great facilities including pool and gym, enhancing the hotel experience.
Value for Money
9.06
Room prices are balanced with the quality of the stay, though breakfast could be better.
Food and Beverage
8.61
Breakfast buffet was too busy and some items were empty, which detracted from the experience.
Overall Experience
10
A highly satisfactory stay that balances room quality and service, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:04

Property Description

Luxurious Amenities
Park Hyatt Auckland offers a range of luxurious amenities including an outdoor swimming pool, fitness centre, sauna, and hot tub for guests to relax and unwind during their stay.

Elegant Rooms
Each room at the hotel is elegantly designed and equipped with modern comforts such as air conditioning, flat-screen TV, safety deposit box, and a private bathroom with premium toiletries. Selected rooms even feature balconies with stunning sea views.

Exceptional Service
With multilingual staff available 24/7 at the front desk, guests can expect exceptional service and practical guidance on exploring the area, ensuring a memorable stay at Park Hyatt Auckland.

Experience luxury and comfort at Park Hyatt Auckland. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1433 reviews
Cleanliness: 8.81
Service: 9.57
Location: 10
Room Quality: 9.57
Amenities: 9.59
Value for Money: 9.06
Food and Beverage: 8.61
Overall Experience: 10
H
Heather couple us
10
Stunning guest rooms, I’ll be back
Pros:

Stunning, spacious rooms. Grateful for the upgrade to harbor view. Central location made my work obligations downtown easy to get to. Service and hospitality from every person in encountered was top notch.

Cons:

There was some noise of banging doors and other people showering I could hear late at night and again early.

2026-02-14 via Nuitee
A
Alexandra couple de
10
2026-02-14 via Nuitee
J
Joanne couple nz
10
Best place to stay in Auckland
Pros:

The Park Hyatt was phenomenal. From booking, through to check-in and during the stay the staff were exceptional. We were offered an upgrade and a gorgeous week cake on arrival. The room was stunning and the bathroom etc. were too. Loved it.

2026-02-10 via Nuitee
K
Kathleen couple us
10
2026-02-08 via Nuitee
L
Lee-Anne family_with_children nz
7
2026-01-31 via Nuitee
Y
Yihao extended_group nz
10
2026-01-27 via Nuitee
S
Shoko couple jp
9
2026-01-25 via Nuitee
K
Kyungsoon solo_traveller kr
10
2026-01-21 via Nuitee
N
Nancy couple nz
10
Pros:

Very comfortable & clean.

2026-01-20 via Nuitee
T
Tor-Erik couple no
9
Veldig ta hotel, fin beliggenhet
Pros:

.

Cons:

..

2026-01-20 via Nuitee
P
Phil couple nz
8
Cons:

Bed not that comfortable. We both woke up with sore backs.

2026-01-19 via Nuitee
F
Francisco couple nz
10
2026-01-19 via Nuitee
E
Esther family_with_children nz
5
Appreciated the Birthday Dessert, Room Hygiene Needs Improvement
Pros:

Appreciated the Birthday Dessert and the location

Cons:

We suspected that the bed linen or pillows' covers had not been changed, as there was a strong smell on the pillows and duvet that suggested they were used by the previous guest.

2026-01-19 via Nuitee
B
Brittany couple nz
10
Pros:

Perfect staycation in the city!

2026-01-19 via Nuitee
T
Tama solo_traveller au
10
2026-01-19 via Nuitee
M
Melissa solo_traveller nz
10
Wonderful.the doorman(Nikolas???) was lovely
2026-01-19 via Nuitee
A
aleksandr couple ru
1
2026-01-18 via Nuitee
M
Marcus couple ch
9
2026-01-17 via Nuitee
P
Patrick couple fr
10
Pros:

Lovely architecture, in the center, great hotel, breakfast top, as
All the services in the hotel. Nice
Place
To stay

Cons:

Nothing

2026-01-17 via Nuitee
C
Charlotte couple de
10
Besser geht es nicht!
Pros:

Die zentrale Lage, der TOP Service!

2026-01-17 via Nuitee