Sheraton Guilin Hotel

Hotels
Sheraton
8.1 (219 reviews)
15 Bin Jiang Road, Li Riverside, Close to Elephant Trunk , Guilin , cn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Helpful concierge
Cons:
Dated rooms
Poor breakfast quality
Language barrier with staff

Categories

Cleanliness
7.49
Some reviews indicated issues with room condition and cleanliness.
Service
8.96
Staff were generally friendly and helpful, with specific mention of concierge services.
Location
9
The location is praised in multiple reviews, considered excellent for accessibility.
Room Quality
7.45
Rooms are described as dated and some noise issues reported.
Amenities
7.98
Amenities provided are decent but not exceptional based on multiple mentions.
Value for Money
7.94
Mixed reviews on the cost versus quality, with some feeling overpriced.
Food and Beverage
7.49
Breakfast options are criticized as limited and of low quality.
Overall Experience
8.46
Overall positive sentiment, but some aspects need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:41

Property Description

Riverfront Location and Convenient Access

Located on the banks of the Li River in Guilin city center, Sheraton Guilin Hotel offers a serene retreat just 45 minutes from Guilin Liangjiang International Airport. Enjoy easy access to popular attractions like Elephant Trunk Hill and Zhengyang Pedestrian Street within minutes on foot.

Modern Comforts and Leisure Facilities

Experience comfort in modern rooms equipped with essential amenities like a flat-screen TV, minibar, and free wired internet. Unwind at the fitness center, outdoor pool, or sauna. The hotel also offers currency exchange, car rental, and tour assistance for a hassle-free stay.

Culinary Delights and Dining Options

Indulge in a variety of dining options at Sheraton Guilin Hotel. From authentic Chinese dishes at Cathay Restaurant to Western cuisine at Atrium Coffee Shop, and Italian fare at Bene On 7, satisfy your cravings without leaving the hotel.

Book your stay at Sheraton Guilin Hotel for a memorable experience in Guilin.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KWL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 219 reviews
Cleanliness: 7.49
Service: 8.96
Location: 9
Room Quality: 7.45
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.46
H
Ho Weng family_with_children mo
7
Pros:

location

Cons:

Rooms are a bit dated.

2025-12-24 via Nuitee
D
Dawei family_with_children cn
9
2025-12-16 via Nuitee
D
Dmitrii couple ru
10
2025-12-07 via Nuitee
X
XIAOLIN family_with_children cn
5
Pros:

出门即象鼻山公园地段不错

Cons:

房间设施老旧,三星的标准啊,没想过喜来登的酒店会这么差,服务员也不行收个押金都会搞错

2025-12-02 via Nuitee
N
Nicholas Dekker couple nl
8
Pros:

Friendly staff
Good location

Cons:

Disappointing breakfast

2025-12-02 via Nuitee
G
Ghassan couple jo
8
Pros:

Location

Cons:

English language is not commonly spoken by staff

2025-11-15 via Nuitee
M
Muhammad Sarmad Wahab extended_group sa
10
Pros:

All good specially location , AVON jiang was the best to support from hotel staff . Guided a lot. First time I write any review just because of her.

2025-11-14 via Nuitee
D
Dominique family_with_children co
8
Excellent location and nice hotel, walking distance to all places.
Pros:

Location was excellent. Next to the pedestrian street and elephant hill and Pagodas. The hotel is in front of a beautiful wide riverside walkway.
Rooms are not as big, but good size. Beds are ok not as confortable as other Sheratons but good enough.
Breakfast very good and in a very nice open area.
Concierge very helpfull and very nice gentleman ( only little english) The concierge help us book a boat cruise down the Li River for a beautifu scenery and rich landscape culture, and he help us to have a personal driver who pick us up at the end of the cruise at Yangshou and drive is to the Ruyi Peak Ropeway, then drive us back to Guilin.

Cons:

Nothing, all was good.

2025-11-07 via Nuitee
M
maria family_with_children at
9
Pros:

Die Managerinnen an der Rezeption sprechen sehr gut Englisch und haben uns bei einem Problem mit der Bank sehr geholfen! Danke noch einmal!

Cons:

Leider ist es in den Zimmern etwas laut ( allgemeine Klimaanlage).

2025-11-04 via Nuitee
T
Thomas couple be
5
Très moyen
Pros:

La situation de cet hôtel est idéal, Approximité des principaux lieux d’intérêt de Guilin

Cons:

Les chambres sont froides. Le personnel n’est pas très compétent. Et surtout le petit déjeuner est de mauvaise qualité.

2025-11-03 via Nuitee
M
Mathieu extended_group ch
7
Okey
Pros:

L’hôtel était bien situé, la chambre était propre et conforme à la réservation.

Cons:

Le petit déjeuner n’était pas terrible et assez cher. Et le personnel ne parle pas anglais, c’est pénible pour se faire comprendre.

2025-10-11 via Nuitee
G
Gregory couple ch
9
2025-09-20 via Nuitee
N
Niels family_with_children de
9
2025-09-07 via Nuitee
A
Alice couple it
9
Pros:

La posizione in una bella zona centrale. Colazione abbondante.

Cons:

Poco inglese per il personale

2025-08-21 via Nuitee
ひめじん family_with_children jp
8
2025-08-16 via Nuitee
C
Carol couple gb
10
2025-08-16 via Nuitee
C
Carol couple gb
9
2025-08-16 via Nuitee
T
Tatiana family_with_children ru
5
Pros:

Хорошее расположение

Cons:

Старый отель, неприятный запах в номерах .

2025-08-12 via Nuitee
M
Maria Nieves couple es
8
Una estancia muy agradable.
Pros:

Todo

Cons:

El desayuno fue lo que menos me gustó

2025-08-11 via Nuitee
D
DAVID family_with_children es
8
2025-08-10 via Nuitee