Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good price for location
Cons:
Poor cleanliness
Room quality did not match expectations

Categories

Cleanliness
5.41
The room was not clean upon arrival, with grim and hand marks on the walls.
Service
8.88
The staff was very friendly, though service consistency was noted.
Location
9.42
Nice place close to the beach and center.
Room Quality
6.87
The room was worn out and did not match the online photos.
Amenities
7.4
Basic amenities available; terrace was not well-maintained for socializing.
Value for Money
8.36
Good value for the price, though expectations on cleanliness were not met.
Food and Beverage
8.21
Not mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
7.88
Mixed experience overall; positives in location and service, but major issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:46

Property Description

Prime Location in Marbella District
Situated in the vibrant Marbella district, just 900 meters from Cartagena's Walls, Hotel Isla Capri offers a perfect blend of convenience and luxury for your stay in Cartagena de Indias.

Comfortable Rooms and Excellent Service
Each room at Hotel Isla Capri features air conditioning and a flat-screen TV, ensuring a comfortable stay. With a 24-hour front desk and included American breakfast, our dedicated staff is committed to making your experience memorable.

Convenient Amenities and Nearby Attractions
Enjoy the convenience of free WiFi, a restaurant, bar, and free private parking during your stay. Explore nearby attractions like San Felipe de Barajas Castle and Cartagena's Gold Museum, both just a short distance away.

Experience the best of Cartagena at Hotel Isla Capri - Book your stay now!

Important information:

Please note that children of 6 years of age or younger stay for free. They must pay only for the services requested.

Please note 19% IVA will be charged to Colombian residents.

Please note that Hotel Isla Capri offers airport shuttle service. Please notify your time of arrival.

Please note that the pool hours are from 7:00 until 21:00. The restaurant service hours are from 7:00 until 16:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Location

Guest Reviews

Cleanliness: 5.41
Service: 8.88
Location: 9.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 8.36
Food and Beverage: 8.21
Overall Experience: 7.88
M
Marcela couple co
10
2026-09-10 via Nuitee
J
JESSICA solo_traveller cl
5
Me encanto colombia, pero buscaría otro lugardlnde hospedarme
Cons:

Filtrado del aire acondicionado, cayendo encima del respaldo de la cama. Habitaciones y lugar falta retocar, y colchones poco comodos. Las fundas de almohadas me di cuenta que estas no fueron cambiadas, dado a que tenia la tela una tortura y esta se mantuvo durante mi estadia

2026-09-09 via Nuitee
O
Orlando solo_traveller co
9
Pros:

La Ubicación

Cons:

La red Wifi abierta, no son seguras

2026-09-09 via Nuitee
R
rodriguez extended_group ec
8
excelente relacion calidad/precio
Pros:

El desayuno y la ubicación excelente, la limpieza y el trato amable de los anfitriones

Cons:

La piscina es pequeña y el cuarto donde nos hospedamos entraba el agua de la lluvia por las puertas de los balcones.

2026-09-08 via Nuitee
S
Sandra Liliana couple co
8
Tranquila
Pros:

La atención del personal, muy amables,atentos a cualquier solicitud, limpieza del hotel

Cons:

Falta acondicionar más especies ,como otro balconcito para star

2026-09-05 via Nuitee
A
Angelica family_with_children co
7
DESCONEXIÓN
Pros:

Al hotel le falta como un poco más de mantenimiento.

Muchas felicidades al Sr. Jaime de recepción, fue siempre presto a colaborarnos desde que llegamos, el hotel esta muy bien ubicado y el restaurante también rica la alimentación.

Cons:

No tanto no gustarme, sino que seria bueno antes de realizar una afirmación preguntar o convalidar el tema para uno no indisponerse.

2026-09-02 via Nuitee
M
Miguel Angel solo_traveller mx
9
Buen hotel
Pros:

Las habitaciones

Cons:

La alberca es muy pequeña

2026-09-01 via Nuitee
G
German couple co
10
Mucho confort..
Pros:

La comida deliciosa y la ubicación mucho mejor!!

Cons:

Que la terraza con vista al mar se inunda cuando llueve..

2026-08-31 via Nuitee
S
Santacreu Perez solo_traveller es
9
Pros:

El sitio es genial todo bien

Cons:

La ubicación es buena a 10 minutos andando del centro, pero por la noche no se puede ir andando porque es inseguro, de hecho nosotros tratamos de ir y los policías nos obligaron a coger un taxi para garantizar nuestra seguridad.

2026-08-30 via Nuitee
R
Ramon E. solo_traveller pa
8
Buena ubicacion, pero necesitan mejorarlo
Pros:

Localizacion

Cons:

Falta de mantenimiento

2026-08-29 via Nuitee
A
akram couple ca
10
2026-08-28 via Nuitee
P
Paul solo_traveller co
10
2026-08-26 via Nuitee
F
Fabiola solo_traveller pt
7
Vasos das plantas, ou materas
Pros:

Simpatia dos funcionarios

Cons:

Dos acabamentos das instalações, degraus das escadas, varanda com vista ao mar, em más condições, vasos das plantas partidos, com aspecto descuidado não sujo mais em más condições, ao igual que no tanque o piscina, descuidado não caia mal uma pintura, vasos das lindas plantas partidos, o sifão do tanque ao lado da piscina um perigo partido com aspecto ruim. Em fim

2026-08-26 via Nuitee
J
Juan David solo_traveller co
8
2026-08-22 via Nuitee
A
Alejandra.sanchez couple co
10
Todo sabroso
Pros:

Bueno

Cons:

Todo bn

2026-08-20 via Nuitee
C
Cárdenas solo_traveller co
10
2026-08-20 via Nuitee
J
Jhon Maro solo_traveller co
10
Pros:

Muy buena atención al cliente, muy limpio todo y excelente para la playa.

2026-08-20 via Nuitee
W
Willmer solo_traveller co
8
Pros:

El personal de la cafetería es excelente

2026-08-19 via Nuitee
E
Emilie solo_traveller fr
10
2026-08-18 via Nuitee
D
Derek couple br
7
2026-08-17 via Nuitee