Hotel Isla Capri

Hotels
Independent
7.8 (44 reviews)
44 Cra. 1, Cartagena, Bolívar, 130002 , Cartagena , CO

Facilities

Carport
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good price for location
Cons:
Poor cleanliness
Room quality did not match expectations

Categories

Cleanliness
5.41
The room was not clean upon arrival, with grim and hand marks on the walls.
Service
8.88
The staff was very friendly, though service consistency was noted.
Location
9.42
Nice place close to the beach and center.
Room Quality
6.87
The room was worn out and did not match the online photos.
Amenities
7.4
Basic amenities available; terrace was not well-maintained for socializing.
Value for Money
8.36
Good value for the price, though expectations on cleanliness were not met.
Food and Beverage
8.21
Not mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
7.88
Mixed experience overall; positives in location and service, but major issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:46

Property Description

Discover a charming getaway at Hotel Isla Capri, where comfort meets convenience in the heart of Cartagena.

Recreation and Relaxation
Unwind in our inviting hot tub or enjoy breathtaking views from our terrace. With complimentary Wi-Fi and concierge services, we ensure your stay is both relaxing and effortless.

Gourmet Dining Options
Satisfy your culinary cravings at Restaurante, featuring a delightful blend of international cuisine, or choose the comfort of room service during limited hours. Our bar/lounge is perfect for enjoying your favorite drink as the day winds down.

Exceptional Guest Services
We pride ourselves on excellent amenities, including express check-in, dry cleaning/laundry services, and a 24-hour front desk. With free self-parking and 30 cozy, air-conditioned rooms, each equipped with complimentary toiletries and daily housekeeping, we provide a homely touch.

Book your unforgettable stay at Hotel Isla Capri today!

Important information:

  • There is no hot water on site.
  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • General

    No hot water onsite

See all policies

Location

Guest Reviews

7.8
Based on 44 reviews
Cleanliness: 5.41
Service: 8.88
Location: 9.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 8.36
Food and Beverage: 8.21
Overall Experience: 7.88
V
Veronica
6
Pros:

La limpieza y se mete el agua

2025-10-08 via Nuitee
E
Edward partner
8
Pros:

It was very clean the people there were very nice the beach right across the street was not very expensive compared to further down the playa. Felt safe on the beach. Long Walk especially late at night for food might not recommend doing it.

2025-10-08 via Nuitee
L
Lisa family
10
Pros:

This was not our 1st choice. Unfortunately our airbnb was closed after our booking and then the host for our 2md booked airbnb was unresponsive. So for the sake of not sleeping in the streets we found Isla Capri... what started off as just a hotel to "get the job done" bc the location for our future stays. Althought it is not a 5star resort like we'd hoped to have. The staff the food and the location was everything we needed and more. They were able to accommodate our group of 5 and went above and beyond for us our entire stay! We will never forget the love we experienced at Isla Capri.

2025-10-06 via Nuitee
V
Vigina Amparo family
6
Pros:

tHANKS

2025-09-15 via Nuitee
B
BARBARA
8
Mucha área de oportunidad
Pros:

La gente muy amable, pero jamás nos dejaron la cantidad de toallas para las 4 personas que éramos, nos dejaban 2 o 3. La habitación muy bien aún que los les falta mantenimiento a las puertas.

2025-09-08 via Nuitee
E
Ella
8
Pros:

For the price this was good. Close to the airport, beach and city center. It's more worn out than in pictures though.

2025-09-03 via Nuitee
M
Maryelly
8
Pros:

Todo super limpio y ordenado, solo que nos tocó en un último piso y la terraza mi estaba acondicionada para compartir un rato ameno

2025-08-08 via Nuitee
F
Favian
2
NEVER again!
Pros:

We did not stay there due to false information posted on Hotels.com. Upon arrival, we proceeded to check-in only to find the room was not clean, nor did it match the photos online. There was grim and hand marks on the walls along with a non working a/c. I only made it to checking the room out and leaving for another hotel 2 miles up the road. Definitely NEVER staying or looking at a hotel in the area where this was located.

2025-07-20 via Nuitee
J
Juan Axel family
8
Pros:

Nice place close to the beach and nice location

2025-07-09 via Nuitee
D
David
10
Pros:

Bien

2025-07-04 via Nuitee
T
Tom partner
2
Pros:

Shame on Expedia for even having this property on the website. The photos in the listing are not as they are in reality. Room, and any "amenitiies" are smaller and worse than they appear in the photos. I literally entered my room and immediately left. I did not stay in this filth and arranged a different stat at another place. I tried to cancel the reservatation or the remaining part of it 10 minutes after checking in but was not able too. 0 Stars for Expedia.

2025-06-26 via Nuitee
M
Magalli friends
10
Pros:

El hospedaje fue muy agradable, está sobre la avenida principal lo cual puedes ir caminando o en transporte al centro una zona segura donde hay cerca una droguería (farmacia) y un mini super

2025-06-18 via Nuitee
R
RUBY ESPERANZA GUTIERREZ family
10
Pros:

El personal, desayuno incluido y Frenta a zona de playa

2025-06-16 via Nuitee
D
Didier
4
A éviter.
Pros:

Hôtel qui paraît très bien, les photos sont réelles. Aucune insonorisation entre chambres fenêtres simple vitrage, clients bruyant. Hôtel pas très loin des remparts donc plutôt bien situé, mais au bord d'une 2x2 voies avec une circulation importante. Cette route doit être traversée pour aller a la plage. La plage avec des vagues assez fortes, donc pas très agréable. La piscine est une grande baignoire.

2025-06-01 via Nuitee
B
BRENDA GISELA
8
Pros:

Es un hotel sencillo, la habitación limpia y acogedora, esta a la orilla de la ciudad, o entre el aeropuerto y la zona céntrica, el personal muy amable, y el desayuno de buen sazón, es para quien le agrada estar lejos del bullicio

2025-05-24 via Nuitee
E
Elena family_with_children
8
Pros:

El personal muy anabke y colaborador

2025-05-08 via Nuitee
S
said
6
Pros:

Its ok place. Inexpensive and ok location. The rooms are a bit worn out and older cheap furnishings. A little rough around the edges. The good is your right across from beach. Away frim hustle bustle but close enough. Breakfast is decent. Fresh made to order. Staff is very nice.

2024-12-08 via Nuitee
A
Arturo partner
8
Pros:

Todo bien

2024-10-15 via Nuitee
E
Enrique
2
Pros:

bad service, they gave me a totally different bedroom than the one I reserved and the laundry service never existed, they did have it but they couldn't help us

2024-09-26 via Nuitee
K
Karina
8
Pros:

Me gusto. Todos muy serviciales

2024-07-29 via Nuitee