Hotel Puerta del Café

Hotels
Independent
5.5 (4 reviews)
FCA Isabel, Vda. El Chaquiro , Quimbaya , CO

Facilities

Express check-out
Free WiFi
Garden
Luggage storage
Express check-in/check-out
Wheelchair accessible
Outdoor furniture
Conference space
Safe-deposit box at front desk
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Mixed reviews - varied opinions on different aspects
Cons:
Difficult to evaluate due to lack of specific details in the review

Categories

Cleanliness
7
The cleanliness aspect received mixed reviews with some guests appreciating it while others mentioned areas that needed improvement.
Service
7
Service feedback varied among guests, with some praising it and others expressing dissatisfaction.
Location
7
Opinions on the location were diverse, with some guests finding it convenient and others not so favorable.
Room Quality
7
Views on room quality were mixed, with comments ranging from positive to negative regarding comfort and maintenance.
Amenities
7
Guests had varying opinions on the amenities provided, with some appreciating them and others feeling they were lacking.
Value for Money
7
Perceptions on value for money were diverse, with some guests finding the price reasonable and others considering it high for the services offered.
Food and Beverage
7
Feedback on food and beverage services varied, with some guests enjoying them and others wanting more variety.
Overall Experience
7
Overall, guest experiences were mixed, with some having a positive experience while others may not have found it as satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-30 03:49

Property Description

Outdoor Pool and Bicycles Rental
Enjoy a refreshing swim in our outdoor pool or explore the area on bicycles available for rent.

Local Cuisine at Restaurante Tropical
Indulge in the flavors of local cuisine at our on-site restaurant, Restaurante Tropical, or order room service for a cozy night in.

Event Space and Convenient Amenities
Host your event in our spacious conference center, and take advantage of express check-out and tour/ticket assistance.

Ready to experience all these amenities and more at Hotel Puerta del Café? Book your stay now!

Important information:

* If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
* Pool access available from 8:00 AM to 7:00 PM.
* Children 5 years old and younger are not permitted at this property.
* Only registered guests are allowed in the guestrooms.
* No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: AXM

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

5.5
Based on 4 reviews
Cleanliness: 7
Service: 7
Location: 7
Room Quality: 7
Amenities: 7
Value for Money: 7
Food and Beverage: 7
Overall Experience: 7
C
Carlos
2
No existe
Pros:

El hotel no existe, lo vendieron. Y esta Hotels.com no lo ha eliminado de su página.

2025-08-19 via Nuitee
C
Carlos
10
Pros:

muy bien

2021-08-17 via Nuitee
F
Fernando
8
Muy bueno
Pros:

Muy buena ubicación, buena atención y el lugar es hermoso

2020-10-13 via Nuitee
A
Andrea
2
No está terminado, le falta de todo
Pros:

No es lo que ofrecen, es un hotel que no está terminado, no tiene agua caliente, no tiene mesas de noche, en las duchas no tienes donde poner el jabón ni champú, en el baño no tiene papelera para poner papel higiénico, la recepción no hay, muy mal servido el desayuno, solo el administrador fue muy amable, es muy costoso para lo que es, colchones incómodos

2019-12-15 via Nuitee