Chesterfield Hotel & Suites

Hotels
•
South Beach Group
7.6 (968 reviews)
855 Collins Avenue , Miami Beach , us

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Access to beach
Cons:
Noisy environment
Dirty rooms

Categories

Cleanliness
5.93
Several reviews cited dirty linens and poor room cleanliness, indicating a significant issue.
Service
7.9
Mixed sentiments; some negative comments about staff availability and responsiveness.
Location
9.94
Many reviews praised the convenient location near the beach and bars.
Room Quality
6.89
Comments pointed to rooms being outdated and poorly maintained.
Amenities
7.42
Some positive notes about amenities; however, the noise from the bar was a major complaint.
Value for Money
6.88
Given the high prices and the quality issues, several guests felt it did not represent good value.
Food and Beverage
7.93
Bar was mentioned, but noise concerns overshadowed the experience.
Overall Experience
7.9
Overall experience varied; positive aspects noted but significantly impacted by cleanliness and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:46

Property Description

Luxury Boutique Hotel in the Heart of South Beach

Chic Accommodations: Experience modern comfort in our contemporary guestrooms featuring flat-screen TVs, iPod docking stations, and safety deposit boxes. Ironing facilities ensure you look your best throughout your stay.

Vibrant Bar Scene: Enjoy a complimentary happy hour at our on-site Chesterfield Hotel Bar, where expert mixologists craft delicious cocktails and drinks for your enjoyment.

Prime Location: Immerse yourself in the vibrant Art Deco district with shopping options like H&M and Armani Exchange just steps away. Explore the iconic Lincoln Road Mall a short drive away, and discover the South Florida Art Center within close proximity.

Book now to indulge in the perfect blend of luxury and convenience at Chesterfield Hotel & Suites.

Important information:

In response to the coronavirus (COVID-19), no daily housekeeping services.

Please note the credit card used for booking must match the name on the booking and be presented for payment at check-in. Please note the credit card used for booking must be the same credit card presented for payment at check-in.

Prepaid credit cards and/or gifts cards cannot be accepted as method of payment.

This is a 100% nonsmoking property. The penalty of $250 applies for smoking on-site and will be charged to the guest's card on file.

Pets are welcome. The weight limit is 25 lbs and an additional $250 pet incidentals deposit (per pet) is required upon check-in. The deposit will be refunded upon successful room inspection. Pets must be accompanied and leashed at all times.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for US$25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 968 reviews
Cleanliness: 5.93
Service: 7.9
Location: 9.94
Room Quality: 6.89
Amenities: 7.42
Value for Money: 6.88
Food and Beverage: 7.93
Overall Experience: 7.9
A
alfio • family_with_children • it
5
Struttura non adeguata
Pros:

Posizione eccellente

Cons:

Struttura poco pulita, camere non perfettamente accoglienti.
La trasformazione del piano terra in location adibita a fumo e alcool richiamava prototipi di individui non sempre ben visti, tanto da essere presente , in una serata domenicale, la guardia armata all interno vicino la reception.
L intera struttura è rivestita di moquette mal odorante, non pulita né trattata igienicamente, visibili vistose macchie, sporcizia, strappo vari.
Le porte delle camere non sembrano adibite alla chiusura delle camere non dandone l impr ssione di sicurezza.
L interno della camera è basilare, mobili con segni di usura evidenti, poca pulizia generale (sotto il letto vi era l inferno di Dante).
Odore non gradevole proveniente dal bagno che presenta un aspiratore.
Impossibilità di aprire finestre, solo accedere ad aria condizionata all interno.
Assenza di cassaforte interna alle camera, di idonee prese distribuite all interno della camera.
Segni di sporcizia sulle vernici dei muri perimetrali all interno della camera (scarpe).
Il rivestimento è in laminato, in parte gonfio e con segni di forte usura.
I tendaggi che chiudono l apertura luce all intento della camera da letto mal odorante.

Rapporto qualità prezzo non onesto, lontanissimo dagli standard europei ed Italiani di decoro, pulizia, atmosfera.

Struttura che a volte dava un senso di poca sicurezza nel totale.

Infine qualche personale all interno utilizzato nella reception poco professionale e superficiale, forse per la tenera età dell individuo o semplicemente per attitudini sicuramente non professionali per un albergo che si trova a Miami beach.

Non consiglio la struttura a famiglie, assolutamente

2026-02-13 • via Nuitee
S
Snizhana • extended_group • us
10
I like stay and everything was around that was awesome.
Pros:

Everything was amazing!Clean everywhere ,Friendly personal ,nice coffee morning and very important 24 hours same body was in reception!Thanks for good service !

Cons:

No milk for coffee (((

2026-02-11 • via Nuitee
J
Jayden • family_with_children • us
7
2026-02-09 • via Nuitee
D
Diana • couple • co
9
2026-02-08 • via Nuitee
N
Netta • solo_traveller • us
2
Disaster
Pros:

Upon arrival, the staff was friendly. Even got to meet the property manager, who was very pleasant. My room was clean and very nice. The location was perfect, I actually booked an additional night.

Cons:

My 2nd day, no Hot water! The room was freezing & the heat could NOT be turned on. The air could not be adjusted due to the unit needed new batteries. Thankfully, I was able to cut it off completely. I called the front desk, was advised that they cut off access to heat for all the rooms. Also to not worry about the the batteries on the ac unit. Lastly that maintenance was on site fixing water heater. no sense of urgency. I called again the morning before I checked out, was told they were sending someone to my room, 2 hrs later no response. I took a cold shower, checked out early to catch my flight, told the rep about my concerns, he didn’t offer an apology, any concern, any discount, just advised I’m checked out. I will never stay at this hotel again. I understand things happen unexpectedly but that’s where customer service comes in. There was no empathy, no concern after I spent over $500 for 2 nights. I frequently travel to Miami for work & leisure and love this area but there are better Hotel options in the area & will make sure my company and my peers know TO NEVER EVER STAY AT THIS HOTEL!!!

2026-01-31 • via Nuitee
A
Adrian • extended_group • ro
7
2026-01-30 • via Nuitee
C
Copyrider • solo_traveller • us
1
AWFUL HOTEL
Cons:

There was NO HOT WATER IN MY ROOM. When I asked the front desk about it, they lied and said I had to run the water for 20 minutes. That's unacceptable, nor did it work. I should have received a refund.

2026-01-29 • via Nuitee
D
Denise • couple • us
10
2026-01-28 • via Nuitee
M
Mary • extended_group • us
10
2026-01-28 • via Nuitee
I
Ingrid • couple • us
6
2026-01-26 • via Nuitee
I
Isobel • couple • ky
5
2026-01-22 • via Nuitee
K
Karina • couple • us
10
Pros:

Todo muy bonito

2026-01-20 • via Nuitee
J
Jessica • couple • us
10
2026-01-20 • via Nuitee
E
Edelfo • couple • gt
9
fue placentera la estancia
Pros:

la ubicacion y el precio

2026-01-19 • via Nuitee
F
flavio • solo_traveller • it
5
2026-01-19 • via Nuitee
A
Alexander • couple • us
8
2026-01-19 • via Nuitee
K
Kelly • family_with_children • us
8
2026-01-19 • via Nuitee
L
LISA • solo_traveller • us
10
GREAT STAY STAFF IS AMAZING .
Pros:

The service and the cleaniness

Cons:

NA

2026-01-19 • via Nuitee
L
Lovia • extended_group • us
10
Pros:

It was clean

2026-01-19 • via Nuitee
L
LaCresha • solo_traveller • us
10
2026-01-19 • via Nuitee