Chesterfield Hotel & Suites

Hotels
6.8 (1047 reviews)
855 Collins Avenue , Miami Beach , US
+1 (305) 531-5831
[email protected]

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Children allowed
Pets allowed

Facilities

No parking available
Free WiFi
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Garden
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Excellent location / close to beach and attractions
Friendly/helpful staff reported by several guests
Free luggage storage and complimentary towels/beach chairs/umbrellas
Aesthetics match photos for some rooms; repeat guests for years
Nearby pool/patio and short walk to local sights
Cons:
Poor cleanliness: mildew, damp rooms, dirty linens, broken tiles
Room quality issues: old/dated, small, noisy, thin walls, odd bathroom layouts
Service failures for some guests: deposit not returned, delayed incidental holds, key problems, poor response to outages
Bar overpriced and drinks watered down
Safety/hazard report (sunken hole) and disruptive guests in lobby
Rooms sometimes not as advertised / misleading photos

Categories

Cleanliness
3.5
Multiple reports of mildew smell, not-clean rooms, broken tiles, damp rooms and linens not fully clean; overall cleanliness is poor.
Service
8.5
Mixed reports: several guests praise friendly, helpful staff and free luggage/towel services; however there are notable service failures (deposit disputes, delayed incidental holds, repeated key issues and at least one report of unhelpful response to an electricity outage).
Location
9.8
Consistently praised: downtown/main area, walking distance to beach, restaurants and attractions; many guests cite location as the main positive.
Room Quality
4
Rooms described as old, small, bare and sometimes damp; issues include sunken floor hazard, thin walls, noisy aircon, misleading photos, odd bathroom layouts (toilet in shower) and lack of curtains in some rooms.
Amenities
7.5
Some useful complimentary amenities (luggage hold, towels/beach chairs/umbrellas, nearby pool/patio) but on-site bar reported overpriced and watered-down drinks; amenities are functional but inconsistent.
Value for Money
7
Perceived as good value by some due to prime location and reasonable room rates, but extra deposit, deceptive online photos and inconsistency in room condition reduce perceived value for others.
Food and Beverage
6
Bar criticized as overpriced and watered down; attached restaurant noted as more modern, resulting in a mixed but slightly below-average F&B sentiment.
Overall Experience
8.1
Overall sentiment is mixed: location and some repeat guests drive positive experiences, while cleanliness, room quality and isolated serious service failures drive negative experiences. The aggregate reflects the strong location/amenity positives balanced against operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-12 15:11

Property Description

Located in the heart of South Beach's Art Deco District, the hotel pairs iconic Art Deco Revival exteriors with sleek, contemporary interiors. Sip cocktails at the Jungle Bar, unwind on the cozy Collins Avenue patio ideal for people-watching or step outside and head straight to the beach and iconic Ocean Drive. Whether visiting for work or a relaxing escape, Chesterfield Hotel offers an ideal mix of comfort, convenience, and authentic South Beach energy.

Important information:

Children under 11 years stay free of charge when using existing beds, within the maximum room occupancy restrictions. Please note the credit card used for booking must match the name on the reservation and be presented for payment at check-in. The cardholder must be present at check-in with his or her government-issued photo ID. All guests must show a photo ID. Please note that prepaid credit cards and gift cards are not accepted as a method of payment. Daily housekeeping services. Please note that all Special Requests are subject to availability and additional charges may apply. This is a 100% non-smoking property. The penalty of $250 applies for smoking on-site and will be charged to the guest's card on file. Pets are welcome. The weight limit is 25 lbs and an additional $250 pet FEE (per pet) is required upon check-in. Pets must be accompanied and leashed at all times. Service Animals Stay for freeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Infant Policies

    Children under 11 years stay free of charge when using existing beds, within the maximum room occupancy restrictions.

Location

Guest Reviews

6.8
Based on 1047 reviews
Cleanliness: 3.5
Service: 8.5
Location: 9.8
Room Quality: 4
Amenities: 7.5
Value for Money: 7
Food and Beverage: 6
Overall Experience: 8.1
F
Fernando • couple • tr
10
2026-10-24 • via Nuitee
D
Diego • solo_traveller • es
4
2026-10-23 • via Nuitee
M
Michael • couple • us
1
Terrible I spent two full days trying to get my car
Pros:

The location was nice

Cons:

Receptionist called me before my arrival and asked for my license plates number for parking, she got one number wrong and my car got towed the next day

2026-10-23 • via Nuitee
J
Juliane • family_with_children • de
1
Absolute Frechheit für das Geld!!!
Pros:

Das einzig gute an diesem Hotel ist die Nähe zum South Beach und Ocean Drive

Cons:

Total heruntergekommenes Hotel, Fenster undicht, es schimmelt an den Fenstern, es ist super laut durch die vorbeifahrenden Autos. Es gibt nur kaltes Wasser. Am letzten Tag ging die Toilettenspülung nicht mehr.

2026-10-23 • via Nuitee
R
Rosean • couple • us
7
Great
Pros:

The convince of hookah right down stairs

Cons:

All was good

2026-10-21 • via Nuitee
S
Sabatier • couple • us
8
Eventually an commun automatic coffee machine maybe nespresso, you buy the capsules at front desk
Pros:

Junior suites are nice and on a quiet private patio. Maybe some coffee would be nice

Cons:

That was a short stay, it was all good, would appreciate some kind of morning coffee startion

2026-10-20 • via Nuitee
S
samoan • extended_group • us
6
Pros:

No accommodation was meet that was requested when room was booked and paid for up front
Wait time for check was extremely long
Customer service from staff was poor

Cons:

Customer service

2026-10-14 • via Nuitee
K
Katherine • couple • co
8
¡ GENIAL !
Pros:

Ubicación

Cons:

Cama muy blanda. Prefiero una normal, si te gusta la cama muy blanda, es perfecta.

2026-10-14 • via Nuitee
S
Shay • solo_traveller • us
6
LILY BLDG
Pros:

Location is perfect! I love the space of the suites.

Cons:

The suite in the lily bldg the hallway had a moldy basement smell that was horrible! And there was no hot water i told the front desk it was 3 different excuses. I also think it's crazy you have to walk down the street to for happy hour if there is a bar there.

2026-10-13 • via Nuitee
C
Chris • couple • us
5
2026-10-12 • via Nuitee
J
Jamel • solo_traveller • us
9
2026-10-09 • via Nuitee
M
Maurice • couple • us
3
Third world country amenities and horrible customer service
Pros:

The hotel is located in the main, downtown area which I liked. Everything else was not worth it.

Cons:

The rooms smelled like mildew and were not clean. Also, it’s old and the pictures online are very deceptive. It’s bare, small, and has no balconies. The bar is overpriced with watered down drinks. AND expect them to not release the hold for incidentals until about 2 weeks later. There was a sunken hole in the room that caused my friend to fall and hurt herself.

2026-09-19 • via Nuitee
M
Mayara • extended_group • us
9
2026-09-10 • via Nuitee
S
Spry • couple • us
6
Pros:

Where it was at

Cons:

It wasn't how it looked on the app tbh it was kinda disappointing did not like that the toilet is in the shower

2026-09-09 • via Nuitee
D
Donyae Edward • solo_traveller • us
10
Pros:

Everything..we always stay here when we come to south beach..been staying here 10 yrs now

Cons:

Na

2026-09-07 • via Nuitee
V
Venes • couple • us
1
2026-09-02 • via Nuitee
P
Pierre • couple • fr
8
2026-09-01 • via Nuitee
D
Devonda • couple • us
1
Most definitely not a peaceful stay
Pros:

It looked nice

Cons:

Electricity went out for a day, no accommodations for the inconvenience. Where I was located it was high traffic so you can hear everyone outside. The walls were extremely thin. You can hear people walking, toilets flushing, people talking in their rooms & luggage rolling. I didn’t get any sleep at all, I had to leave.

2026-09-01 • via Nuitee
R
Ruba • couple • us
7
2026-08-27 • via Nuitee
Y
Yuliya • family_with_children • us
6
2026-08-24 • via Nuitee