Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great value for money
Cons:
Issues with service regarding points

Categories

Cleanliness
9.39
Standard quality for this hotel tier.
Service
9.99
Specific sentiment regarding the request for Expedia points.
Location
9.4
Standard quality for this hotel tier.
Room Quality
9.98
Room is very comfortable and pretty.
Amenities
9.38
Standard quality for this hotel tier.
Value for Money
9.34
Best hotel in my whole trip so far on this price.
Food and Beverage
9.39
Standard quality for this hotel tier.
Overall Experience
9.96
Overall satisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:40

Property Description

Luxurious Accommodation
Rosewood Guangzhou offers air-conditioned rooms with modern amenities ensuring a comfortable stay for guests. The elegant decor and cozy ambiance provide a relaxing retreat after a day of exploring the city.

Wellness and Dining
Guests can enjoy the convenience of a fitness centre to stay active during their stay. The on-site restaurant serves delicious meals, while the indoor pool offers a refreshing break. Whether it's a workout session or a culinary delight, the hotel caters to all needs.

Convenient Location
Located near popular attractions such as Guangzhou Opera House and Canton Tower, Rosewood Guangzhou provides easy access to key landmarks. With multilingual staff ready to assist, guests can explore the vibrant city hassle-free.

Experience luxury and comfort at Rosewood Guangzhou. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Location

Property Video

Guest Reviews

9.6
Based on 204 reviews
Cleanliness: 9.39
Service: 9.99
Location: 9.4
Room Quality: 9.98
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.96
I
IM CHENG couple sg
6
2026-08-22 via Nuitee
B
Bader extended_group sa
6
Stay at four seasons instead
Pros:

Im not staying in here again

Cons:

Lobby is bad mall is bad room is average is ok

2026-08-22 via Nuitee
I
Ingrid couple za
10
2026-08-20 via Nuitee
B
bo family_with_children nz
9
2026-08-20 via Nuitee
M
Merel couple nl
9
Geweldig
Pros:

Aan alles is gedacht!

Cons:

Echt alles is top!

2026-08-13 via Nuitee
S
Steven solo_traveller fr
9
2026-08-11 via Nuitee
D
danieldU6131RJ Business Hamburg
2
Guangzhou Rosewood a disgrace for the Rosewood brand - lowest service level
Pros:

The Guangzhou Rosewood is not suitable for foreign guests. They pretend to be as Hong Kong Rosewood, but their service standard is a low local Chinese hotel level.
For example they were not able to provide towels 4 days during the same stay, even after addressing the problem every day. Management has not taken any steps to solve the problem. Also the restaurants such as Black Iron, have a very low service standard - menu as also not been adjusted for years - even as a hotel guest, booked through their own concierge service, you are treated in a suspicious way, that they don't want to charge to the room. Also booking reservations in restaurants is an obstacle, since concierge service is unable to execute the job professionally. Guangzhou Rosewood is most likely the Rosewood hotel with the lowest service level overall. Rather book Ritz Carlton or Four seasons nearby. Worse than the high amount of mistakes by the untrained staff, is the disrespectful behavior of the management. Even after several mistakes they don't offer anything. This shows the attitude of the Rosewood Hotel group. I will certainly not stay in a Rosewood hotel again. There are much better options regarding service standard, not to talk about value for money. It's a pity how this group has developed in a very negative way.

2026-07-15 via Tripadvisor
S
Sergey family_with_children ru
10
2026-07-11 via Nuitee
M
martintC5233HB Family
10
Great Trip
Pros:

The location was near the High speed rail guangzhou dong station. There is also a mall with a entrance in the hotel. The lobby staff always says hello and helps you carry your luggage. The pool is a 25 meter pool with a kids pool on the left and a warm pool which features a shower and a jacuzzi. The kids pool is 35 degrees, the warm pool is 38 degrees and the main pool is 31 degrees. The breakfast features both Chinese and Western cuisine. Although the vegetarian choices are not so great and the different tables are very far apart. The room is quite spacious and features a coffee machine, a
kitchen and cutlery. It also has an oven and a washing machine.

2026-07-08 via Tripadvisor
M
maurizio purificato couple it
10
2026-07-06 via Nuitee
Y
Youssef couple ma
10
2026-07-05 via Nuitee
K
KUIN MAI couple my
9
Memorable stay
Pros:

The view is to die for, and the room is big and most comfortable

Cons:

Nothing

2026-07-03 via Nuitee
F
fabien extended_group fr
10
2026-07-03 via Nuitee
S
Sandy couple hk
9
Overall a well designed hotel
Pros:

Decor and location

Cons:

The check in lobby is too small, the front door porters and concierge not very attentive and service is mediocre

2026-07-01 via Nuitee
J
Jiarui extended_group us
9
2026-06-27 via Nuitee
T
Tu Ai solo_traveller au
8
2026-06-27 via Nuitee
S
Shivya family_with_children in
7
Just okay regret not staying again at four season
Pros:

Location staff

Cons:

Rooms very small prices so high
Gloomyyyyy environment

2026-06-23 via Nuitee
E
Eric Gabin solo_traveller cm
8
2026-06-20 via Nuitee
R
Roberto solo_traveller ch
8
2026-06-19 via Nuitee
Z
Zafer solo_traveller cn
8
2026-06-19 via Nuitee