The Blackstone, Autograph Collection

Hotels
•
Autograph Collection
8.8 (403 reviews)
636 South Michigan Avenue , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful rooms
Cons:
Poor cleanliness
Limited food options

Categories

Cleanliness
8.3
The room was not clean upon arrival, which was surprising.
Service
9.8
The staff was amazing and provided excellent assistance, such as helping with luggage.
Location
9.8
Perfect location near parks and museums, providing great access to attractions.
Room Quality
9.3
The rooms were beautiful and well-preserved with modern amenities.
Amenities
7.8
Limited food options and lack of room service detracted from the experience.
Value for Money
8.8
Considering the overall experience, the value aligns with the quality expected.
Food and Beverage
7.3
Poor food options and service in the restaurant and coffee shop.
Overall Experience
9.3
Overall, a beautiful hotel with some drawbacks in cleanliness and food service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:18

Property Description

Historic Beaux-Arts Building and Stylish Rooms
Experience luxury in a historic French Beaux-Arts building at The Blackstone, Autograph Collection. Indulge in stylish rooms featuring 50-inch LCD TVs, marble bathrooms with premium amenities, and scenic views of the lake in selected rooms.

Gourmet Dining and Free Gym Access
Savor Catalan and Mediterranean dishes at Mercat a la Planxa, the on-site tapas restaurant. Stay active with complimentary access to the 24-hour gym, offering state-of-the-art equipment for your fitness needs.

Prime Location and Free WiFi
Conveniently located in the Chicago Loop, our hotel is a short walk from iconic landmarks like Grant Park, Millennium Park, and the Art Institute of Chicago. Enjoy free WiFi in public areas and explore nearby attractions like the Magnificent Mile and Museum Campus.

Book now to elevate your Chicago experience at The Blackstone, Autograph Collection.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 70 per day.

Location

Guest Reviews

8.8
Based on 403 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 7.3
Overall Experience: 9.3
A
Adams-Marsh • couple • us
9
2026-02-12 • via Nuitee
G
gabfer11 • family_with_children • uy
8
2026-01-27 • via Nuitee
C
Clifford • couple • us
10
2026-01-20 • via Nuitee
C
Christopher • couple • us
5
2026-01-19 • via Nuitee
S
Sarah • family_with_children • us
8
2026-01-19 • via Nuitee
8
8christym • Couples • Michigan
8
Great Rooms But Access to Morning Coffee Subpar
Pros:

The rooms are wonderful- comfortable bed, great lighting and amazing bathroom with walk in shower. As other reviews have mentioned my one critique is lack of food options. Yes, the Marriott is right next door with options but it would be nice have a coffee shop that was open seven days a week on site. In the winter staying at a place as nice as the Blackstone but NOT having a way to get a decent latte without going into the cold is not cool. The coffee shop at the hotel is closed on Sundays which seems ridiculous.

2026-01-11 • via Tripadvisor
M
Monroe • couple • us
10
2026-01-06 • via Nuitee
O
OsloGlobetrotter2013 • Couples • Norway
10
HISTORIC HOTEL IN PRIME LOCATION!
Pros:

Stayed in this historic hotel for 7 nights over Christmas and all in all had a very comfortable stay. This is a 115 years old beautiful grand classic hotel with a rich history, located just across the street from Grant Park. Renovated and fresh and comfortable room in decent size (room 2015). Excellent bed quality. Friendly and professional staff at the front desk. Friendly staff and good coffee in the hotel coffee shop. The only negative was that housekeeping could have been much better. Our room was not vakuum cleaned for the first 6 days, it was first done on day 6 after mention it to the front desk. Also, the maid left cleaning items in the room almost every day. Also there was a smaller water leakage from the roof in our bathroom (reported to front desk upon checking out). Still a good stay and would gladly stay here again.

2026-01-02 • via Tripadvisor
V
Vlada • couple • us
9
2026-01-02 • via Nuitee
R
Robert • couple • us
10
Pros:

Loved the history

2025-12-13 • via Nuitee
R
Relax35570962191 • Couples • Puerto Rico
10
Five-Star Service - Lucy is the Hidden Gem of The Blackstone!
Pros:

I stayed at The Blackstone Hotel in Chicago and Lucy absolutely made the experience exceptional. She was friendly, attentive, knowledgeable, and genuinely went above and beyond to ensure everything was smooth and enjoyable. Her professionalism mixed with her warm personality made all the difference. The kind of service that truly stands out. The Blackstone is lucky to have her, and I’d gladly stay again knowing Lucy is part of the team.

2025-12-03 • via Tripadvisor
A
Almira • family_with_children • us
10
I only stayed one night but it will be a night I will always remember.
Pros:

Everything. It was clean and very beautiful.

Cons:

Nothing, everything was wonderful.

2025-12-03 • via Nuitee
B
Barbara • couple • us
10
Pros:

The staff was amazing and the location couldn’t be anymore perfect

Cons:

N/A

2025-11-26 • via Nuitee
R
richard • couple • cr
8
Bella Estadia en Chicago lo disfrutamos
Pros:

El Hotel es un hotel con mucha historia y exelentemente bien ubicado si te gusta caminar en el parque y poder ir a la museo de arte, la habiacion con una vista esquinera donde nos alojamomos fue sin duda especial.

Cons:

El tema del desayuno era confuso, Booking indica que es desayuno incluido y el hotel tienen un servicio basico de desayuno y solo disponible los dias de semana si estas bajo la modalidad incluido, uno espera un desayuno adecuado al nivel de hotel y su categoria, aun asi el pesonal fue muy atento y siempre busco gestionar el requerimiento, recomiendo revisar siempre el servicio de internet porque no es gratuito dependiendo de la categoria de hospedaje que tomes y si envian paquetes al hotel tienen un cobro por recibirlos.

2025-11-25 • via Nuitee
H
Hector • family_with_children • us
10
Fenomenal
Pros:

Ubicación,trato y limpieza

2025-11-15 • via Nuitee
N
Nicolas • solo_traveller • ec
8
2025-11-10 • via Nuitee
T
Tammy • couple • us
10
2025-11-03 • via Nuitee
M
monica • couple • ar
10
2025-10-20 • via Nuitee
K
Karine • family_with_children • am
10
2025-10-12 • via Nuitee
E
EricB132 • Business • London, England
4
Great Rooms With Poor Guest Experience
Pros:

Location was good, rooms were very nice and a great atmosphere. Get the lake view as you will be treated to some great sunrises.

The service was really poor and the food options were awful. No room service, one restaurant and a coffee shop that was very limited. Tried to get lunch at the coffee shop and they were out of their only two lunch offerings. The lounge is one of the worst that I have seen at a Marriott. Felt like I was in a cheap hotel chain catering to families on a budget. No food during afternoon or evening, couldn't even supply ice for the sodas and water. No alcohol available either. Breakfast was some cold pastries and melon. Really poor considering the room prices. Also had to use plastic utensils which was pretty tacky.

Front desk generally had 1 person working and you were put on hold when trying to call anywhere in the hotel. Overall would not recommend.

2025-09-29 • via Tripadvisor