Ramada Suites By Wyndham Victoria Street West

Hotels
•
Independent
8.8 (4754 reviews)
147 Victoria Street West & Graham Street, Auckland, 1010 , Auckland , NZ
64-9-9715000

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Children allowed

Facilities

Free WiFi
Luggage storage
Concierge service
Elevator
Multilingual staff
Front desk (limited hours)
Smoke-free property
Tours/ticket assistance
Parking (limited spaces)
Self parking (surcharge)

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Cleanliness issues
Communication regarding parking
No breakfast option

Categories

Cleanliness
7.95
Noted issues with cleanliness in some rooms.
Service
9.45
Staff were excellent and very accommodating.
Location
9.45
Great location close to attractions.
Room Quality
8.45
Rooms were nice but had some issues with comfort.
Amenities
8.95
Good amenities including kitchenette and laundry.
Value for Money
8.45
Overpriced for some amenities and services provided.
Food and Beverage
8.45
No breakfast option available.
Overall Experience
9.25
Overall a good experience with notable strengths and some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:40

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and concierge services.

Featured Amenities: Benefit from multilingual staff, luggage storage, and an elevator. Self-parking available.

Comfortable Accommodations: Relax in air-conditioned rooms with flat-screen TVs, free Wi-Fi, and satellite programming.

With a stay at Ramada Suites Victoria Street West, immerse yourself in the heart of Auckland's vibrant city center. Book now to experience the perfect blend of convenience and comfort during your stay!

Important information:

  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Smoking

    No smoking

  • Pets

    No pets, service animals welcome

See all policies

Location

Guest Reviews

8.8
Based on 4754 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 9.25
S
Sophie • extended_group • pf
10
2026-04-11 • via Nuitee
S
Symes • couple • au
7
Pros:

Location

Cons:

Very small room and shower, not enough coffee and sugar sachets

2026-04-11 • via Nuitee
T
Tuan • solo_traveller • us
8
2026-04-11 • via Nuitee
S
Sandrine • solo_traveller • fr
10
Pros:

Très bien équipé. Très central à 2 pas de la Sky Tower. Literie très confortable.

2026-04-11 • via Nuitee
• family_with_children • jp
7
2026-04-10 • via Nuitee
B
BARBARA • couple • fr
5
manque de personnel
Pros:

Dans l'ensemble la chambre était correcte et l'hôtel bien placé

Cons:

Après 19h il n'y a plus de personnel ce qui est vraiment problématique. Un groupe est rentré à 4h00 du matin et a fait la fête toute la nuit avec la musique à fond, c'est inadmissible ! Si il y avait eu au moins un vigile, peut être aurait il pu les arrêter. Il a fallu que ce soit des clients de l'hôtel qui s'en occupent sans obtenir de résultat. Du coup quasiment une nuit blanche ! voilà pourquoi je ne mets qu'un 5. Dommage.

2026-04-10 • via Nuitee
A
Ahmed • solo_traveller • ae
5
Promising property but under delivering
Pros:

Location and that it is relatively newer.

Cons:

No one available at the reception after 7pm.
Stiff, stringent and inflexible staff.
Commercially driven, asking for additional money even for less than an hour above check-in time. i.e. at 10:25am
The access card stopped working on the lift in the evening hours causing botheration.

2026-04-10 • via Nuitee
R
RENAUT • family_with_children • fr
9
Pros:

La proximité de la Sky tower. Et la possibilité d'aller à pied au port !

Cons:

L'impossibilité d'avoir un document explicitant notre venue un jour plus tard, dû aux événements à Dubaï !

2026-04-09 • via Nuitee
V
Vicki • couple • us
7
Honestly it was ok just wish you had a better washing machine plus it was leaking
Pros:

Everything was pretty much walkable to where we were going.
A lot of places to eat close by.

Cons:

There was no Kleenex in our room also the washing machine was leaking and our TV kept turning on at times.
No laundry detergent also washing machine only had one mode. wanted to do my delicate wash but couldn't.
Other than that room was ok.

2026-04-09 • via Nuitee
W
William • family_with_children • au
7
Pros:

Great location
Rooms looks modern
Water pressure in the shower was good.
Pillows on the bed weren't bad.

Cons:

No where to get fresh water.
Having an amenity kit never annoyed any one.

2026-04-09 • via Nuitee
思伶 • solo_traveller • tw
9
2026-04-09 • via Nuitee
J
Julia • family_with_children • gb
7
2026-04-09 • via Nuitee
D
Dany • couple • ca
10
2026-04-08 • via Nuitee
M
Marj • family_with_children • au
10
Pros:

Close to food, buses and shops.
Hotel nice

2026-04-08 • via Nuitee
A
Aiah John • couple • nz
10
Fantastic Hotel For Business
Pros:

The staff are always amazing, check in, check out and during my stay. All staff and facilities met the standards I required.

2026-04-07 • via Nuitee
K
Kathleen • solo_traveller • nz
3
Pros:

That it was close to CBD

Cons:

Being allocated a Wheelchair Room and the bed wasn't great and close to the noise of the lift

2026-04-07 • via Nuitee
K
Kirsten • solo_traveller • au
8
2026-04-07 • via Nuitee
Óskar Ingimar Gunnarsson • couple • is
7
Good stay for the money.
Pros:

The hotel is weary well located and there is quite a lot to do near the hotel. The room was spacious and has cooking facilities and a washing machine and a dryer. The Bed was comfortable and the AC worked well. Did not notise any noise from other rooms or from outside.

Cons:

The shower head was falling apart when we arrived and sprayed water everywhere but your head. The dryer was probably the nosiest thing in existence. When i notified the staff they told us that all the dryers are like that but would send someone to fix the shower head.

2026-04-07 • via Nuitee
H
Holly • couple • nz
7
2026-04-06 • via Nuitee
K
Kams • solo_traveller • fj
8
2026-04-06 • via Nuitee