Ramada Suites By Wyndham Victoria Street West

Hotels
Independent
8.8 (4754 reviews)
147 Victoria Street West & Graham Street, Auckland, 1010 , Auckland , NZ

Children allowed

Facilities

Free WiFi
Luggage storage
Concierge service
Elevator
Multilingual staff
Front desk (limited hours)
Smoke-free property
Tours/ticket assistance
Parking (limited spaces)
Self parking (surcharge)

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Cleanliness issues
Communication regarding parking
No breakfast option

Categories

Cleanliness
7.95
Noted issues with cleanliness in some rooms.
Service
9.45
Staff were excellent and very accommodating.
Location
9.45
Great location close to attractions.
Room Quality
8.45
Rooms were nice but had some issues with comfort.
Amenities
8.95
Good amenities including kitchenette and laundry.
Value for Money
8.45
Overpriced for some amenities and services provided.
Food and Beverage
8.45
No breakfast option available.
Overall Experience
9.25
Overall a good experience with notable strengths and some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:40

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and concierge services.

Featured Amenities: Benefit from multilingual staff, luggage storage, and an elevator. Self-parking available.

Comfortable Accommodations: Relax in air-conditioned rooms with flat-screen TVs, free Wi-Fi, and satellite programming.

With a stay at Ramada Suites Victoria Street West, immerse yourself in the heart of Auckland's vibrant city center. Book now to experience the perfect blend of convenience and comfort during your stay!

Important information:

  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Smoking

    No smoking

  • Pets

    No pets, service animals welcome

See all policies

Location

Guest Reviews

8.8
Based on 4754 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 9.25
K
Kosho family_with_children cl
9
2026-02-14 via Nuitee
F
Francis couple au
6
Poor quality for the price
Pros:

The location was good.

Cons:

The bed was uncomfortable with springs poking into you. The mattress was more suitable for a child! Very poor quality bed. The whole hotel is shabby and needs upgrading with paint. No character no colour cheap fittings.

2026-02-14 via Nuitee
M
Marcus couple nz
8
2026-02-13 via Nuitee
U
Ulrike extended_group de
8
2026-02-12 via Nuitee
J
Jordan extended_group nz
10
Great value for money, really nice little apartment with good facilities. Perfect for our stay
Pros:

I really liked how fluid check in and out was

2026-02-12 via Nuitee
L
Lindsay couple gb
9
Good stay for a couple of nights - well situated and reasonable for a city centre
Pros:

Simple but comfortable - excellent shower and bathroom

Cons:

Very expensive parking and bed side tables needed a drawer or another shelf

2026-02-12 via Nuitee
K
Kevin couple au
8
2026-02-12 via Nuitee
E
Evie couple au
5
Not great
Pros:

Heated towel rails in the bathroom. Fully equiped kitchen was good. Comfortable bed. Great Indian restaurant 50 metres away.

Cons:

Dryer not working. Found this after already doing a load of washing. No signage. Front desk staff offered another dryer 2 floors down. Luckily I travel with a clothesline and pegs. Our room looked like a Chinese laundry. There were old fittings still attached to bathroom wall. The toilet roll kept coming off the holder. The TV was on a very low table. Expect a better experience from the Ramada.

2026-02-11 via Nuitee
G
Gordon solo_traveller ca
7
Downtown location was convenient and within walking distance to everything
Pros:

It was a great location. It was very convenient having a washer and dryer in my bathroom.

Cons:

The only issue I had was one day my room didn’t get cleaned.

2026-02-11 via Nuitee
R
Rosane couple br
9
Pros:

localização e serviço da funcionários

Cons:

Falta de cofre no quarto. Também não limpam os quartos todos os dias.

2026-02-10 via Nuitee
P
Peter couple au
7
Pros:

Good walking location to harbour area. Good location for car hire pick up.

Cons:

No bench in bathroom area to store toiletries etc

2026-02-10 via Nuitee
T
TrailBlazerz family_with_children us
10
Pros:

Ishaan, the manager on site was very friendly and helpful. We had a room on the 3rd floor with a good view. A stone's throw away from the skytower and other CBD attractions. Was able to store luggage until check-in as our flight was early.

2026-02-10 via Nuitee
G
Geoff solo_traveller gb
8
Convenient location for Sky Tower and ferry
Pros:

Convenient location. Spacious room

Cons:

Key access

2026-02-10 via Nuitee
J
John family_with_children nz
8
Ramada
Pros:

Central location

Cons:

No way to ventilate the room
Air con noisy

2026-02-09 via Nuitee
P
Paul family_with_children us
9
2026-02-09 via Nuitee
E
Eunah family_with_children kr
9
2026-02-08 via Nuitee
L
lyn family_with_children nz
8
2026-02-08 via Nuitee
J
Jill couple gb
8
Great location for us. Good size apartment with large bathroom and a great shower. Washing machine and tumble drier and
Pros:

It was easy to find and very clean. The bed was very comfortable and we had everything we needed.

Cons:

Nothing to dislike.

2026-01-31 via Nuitee
C
Chloe couple gb
6
Strange and no regard for guest security
Pros:

The location

Cons:

Very odd arrival process, three separate bookings were all outside the intercom at 8pm (despite having given arrival times in advance) - there were no staff, and we had to give our credit card details verbally OVER THE INTERCOM in order to be let in. The ridiculousness, and lack of security, in this process was totally bizarre. I also then left something behind and called AND emailed about it within a couple of hours - I was told they would get in touch and it’s a week later and I’ve heard nothing.

2026-01-30 via Nuitee
K
Katarina family_with_children hr
7
2026-01-30 via Nuitee