Tru By Hilton Burlington

Hotels
•
Tru by Hilton
9.1 (500 reviews)
982 Kirkpatrick Road , Burlington , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Cons:
Inconsistent cleanliness in some areas
Lack of certain amenities like coffee makers

Categories

Cleanliness
8.29
Mixed reviews; some reports of cleanliness issues in the kitchen appliances.
Service
9.76
Overall, staff was reported as friendly, attentive, and accommodating.
Location
9.3
Convenient location off the interstate with good access to local amenities.
Room Quality
9.25
Rooms are spacious, comfortable, and generally well-equipped.
Amenities
9.28
Good breakfast options and facilities like a workout room and pool table.
Value for Money
8.74
Generally seen as a good value considering service and amenities.
Food and Beverage
8.79
Breakfast was appreciated, but some wished for more beverage options.
Overall Experience
9.36
Many guests indicated a strong willingness to return, showcasing overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:27

Property Description

Convenient Location

Located in Burlington, Tru By Hilton Burlington offers easy access to nearby attractions such as Bennett College and University of North Carolina at Greensboro School of Nursing.

Modern Amenities

Enjoy a comfortable stay in air-conditioned rooms with free WiFi, flat-screen TVs, and free toiletries. Stay productive with a desk in each room and take advantage of the on-site fitness center.

Additional Features

Relax with a game of billiards or utilize the free private parking and business center. The 24-hour front desk ensures assistance whenever you need it.

Experience convenience and comfort at Tru By Hilton Burlington - book your stay now for a memorable visit!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GSO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 500 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.3
Room Quality: 9.25
Amenities: 9.28
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.36
C
Claudia • couple • us
9
2026-03-17 • via Nuitee
H
Harris • family_with_children • us
7
The stay was very clean and comfortable but noise was a problem until after 11pm.
Pros:

The property was extremely clean and the breakfast quality and variety was very good.

Cons:

The sound proofing between rooms and between the hall and rooms was very poor.

2026-03-16 • via Nuitee
C
Clare • family_with_children • us
1
would like some kind of refund
Cons:

my son got bed bugs from our stay here.......... not somewhere i would stay again.

2026-03-15 • via Nuitee
D
Domenick • couple • us
10
2026-03-12 • via Nuitee
D
Domenick • extended_group • us
10
Great, clean, pleasant stay. Close to every thing
Pros:

Clean and friendly

Cons:

Paid for 2 rooms with different rates. Same type room

2026-03-12 • via Nuitee
K
kim • couple • us
8
2026-03-09 • via Nuitee
C
Courtney • couple • us
10
I loved it
Pros:

It was clean . The breakfast was good and had many choices . The staff was nice and the rooms were clean.

Cons:

No microwave in the room

2026-02-22 • via Nuitee
D
David • family_with_children • us
10
2026-01-31 • via Nuitee
J
Julián • couple • es
8
Pros:

En genera limpio y muy correcto. la habitación y baño espacioso. El personal muy amable y el desayuno también era correcto. El checkin rápido y cómodo también.

Cons:

El aparato de climatización de la habitación no se podía desconectar ya que las ventanaas no podían abrirse e indicaba que no podía deshabilitarse para garantizar la ventilación, pero era muy ruidoso y para dormir era incómodo.

2026-01-29 • via Nuitee
A
Ashlynn • solo_traveller • us
10
Pros:

Very clean and wonderful staff!

2026-01-29 • via Nuitee
A
Ashlynn • solo_traveller • us
10
Pros:

Very clean and wonderful staff!

2026-01-29 • via Nuitee
L
Lacey • family_with_children • us
9
It was a nice stay experience.
Pros:

Location was perfect. Staff was pleasant , helpful and friendly.

Cons:

Vent in bathroom didn’t work. But wasn’t a huge deal!

2026-01-27 • via Nuitee
G
Gossett • solo_traveller • us
10
2026-01-25 • via Nuitee
D
Diane • couple • us
10
I had a excellent experience
Pros:

The property was very clean. Staff was friendly and excellent customer service.

Cons:

There was not one thing I didn’t like about the property or staff.

2026-01-23 • via Nuitee
C
Carin • extended_group • us
8
2026-01-20 • via Nuitee
G
Gene • family_with_children • us
10
2026-01-20 • via Nuitee
G
Gina • family_with_children • us
7
2026-01-19 • via Nuitee
D
Deashimikia • family_with_children • us
10
2026-01-19 • via Nuitee
T
Theresa • extended_group • us
10
Pros:

Hospitality and service from all the staff we encountered.

Cons:

No complaints at this time

2026-01-19 • via Nuitee
D
Darren • family_with_children • us
10
We loved our first stay at Tru by Hilton Burlington
Pros:

Linens, pillows, shower — all top notch

2026-01-19 • via Nuitee