Tru By Hilton Burlington

Hotels
•
Tru by Hilton
9.1 (541 reviews)
982 Kirkpatrick Road , Burlington , us
+13365609898

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Cons:
Inconsistent cleanliness in some areas
Lack of certain amenities like coffee makers

Categories

Cleanliness
8.29
Mixed reviews; some reports of cleanliness issues in the kitchen appliances.
Service
9.76
Overall, staff was reported as friendly, attentive, and accommodating.
Location
9.3
Convenient location off the interstate with good access to local amenities.
Room Quality
9.25
Rooms are spacious, comfortable, and generally well-equipped.
Amenities
9.28
Good breakfast options and facilities like a workout room and pool table.
Value for Money
8.74
Generally seen as a good value considering service and amenities.
Food and Beverage
8.79
Breakfast was appreciated, but some wished for more beverage options.
Overall Experience
9.36
Many guests indicated a strong willingness to return, showcasing overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:27

Property Description

Convenient Location

Located in Burlington, Tru By Hilton Burlington offers easy access to nearby attractions such as Bennett College and University of North Carolina at Greensboro School of Nursing.

Modern Amenities

Enjoy a comfortable stay in air-conditioned rooms with free WiFi, flat-screen TVs, and free toiletries. Stay productive with a desk in each room and take advantage of the on-site fitness center.

Additional Features

Relax with a game of billiards or utilize the free private parking and business center. The 24-hour front desk ensures assistance whenever you need it.

Experience convenience and comfort at Tru By Hilton Burlington - book your stay now for a memorable visit!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GSO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 541 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.3
Room Quality: 9.25
Amenities: 9.28
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.36
C
Charles • extended_group • us
8
Pros:

Better than expected. Very well designed

2026-07-11 • via Nuitee
V
Victoria • family_with_children • us
10
Everything was AMAZING! Staff was friendly and breakfast so delicious and fulfilling. Again staff was so friendly and th
Pros:

Smelled CLEAN the moment you walked in, front desk staff was AMAZING and sooo friendly!! Room was comfortable

Cons:

N/A

2026-07-06 • via Nuitee
N
nykia • couple • us
4
2026-07-06 • via Nuitee
C
Cheryl • couple • us
10
Pros:

Very clean, good location

2026-07-05 • via Nuitee
S
Sam • couple • us
10
2026-06-30 • via Nuitee
T
TAYLER • solo_traveller • us
8
2026-06-15 • via Nuitee
S
Saleem • solo_traveller • us
9
I would choose Tru again.
Pros:

Cleanliness, roomy room!

Cons:

No complaints

2026-06-09 • via Nuitee
S
Stephen • solo_traveller • us
8
2026-06-08 • via Nuitee
A
Andreas • solo_traveller • us
8
2026-06-07 • via Nuitee
A
ajpinn08 • Business • Richmond, Virginia
10
Super nice staff!
Pros:

The staff is wonderfully nice. I stay here quite often for work and everyone is so welcoming! Brenda is the best at breakfast. Always cheerful, always helpful, and just a joy to see and catch up with when I’m there! I travel a lot for work and the staff at this hotel are the nicest of anywhere I stay. You will feel like you’re part of the family when you stay here!

2026-06-06 • via Tripadvisor
L
lindavP6039CQ • Family
10
Great Experience
Pros:

Having stayed here for the past 4 years this Tru will not disappoint you. Super clean rooms, friendly staff, comfortable beds and a good breakfast served with a smile and a hello from Brenda. The entire staff from the front desk to custodians and hotel keeper will also great you with a hello and a smile. Always felt like my home away from home.

2026-06-02 • via Tripadvisor
J
Jarrel • couple • us
9
Pros:

The location and cost they booking .com

Cons:

Small rooms

2026-05-26 • via Nuitee
C
Carla • solo_traveller • us
9
Served its purpose for Graduation
Pros:

Clean

Cons:

All was good except the mattress in my room, kind of ended up with a backache after 3 nights.

2026-05-25 • via Nuitee
F
Fahmi • family_with_children • us
9
2026-05-23 • via Nuitee
S
Sykima • couple • us
9
2026-05-20 • via Nuitee
H
Haley • couple • us
10
It was a short stay but it was really well! I left some of my belongings but hoping I can retrieve those soon!
Pros:

Super welcoming when checking in. Gave recommendations on what to do around the area. The lady that checked me in was super down to earth and absolutely had amazing customer service!

Cons:

N/A

2026-05-14 • via Nuitee
L
Lomant • couple • us
6
2026-05-14 • via Nuitee
H
HENRY • couple • us
2
Pros:

WHAT BREAKFAST ?

2026-05-06 • via Nuitee
W
Willis • solo_traveller • us
10
2026-05-05 • via Nuitee
B
Barbara • extended_group • de
10
2026-05-01 • via Nuitee