White Swan Hotel

Hotels
9.2 (517 reviews)
No.1 South Shamian Street, Liwan District , Guangzhou , cn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Exceptional service
Great location
Cons:
Expensive breakfast
Soft beds

Categories

Cleanliness
9.2
The rooms are clean but some guests mentioned concerns about the carpet.
Service
10
Exceptional service noted, particularly from staff like Serena.
Location
9.67
Great location, convenient for transportation and shopping.
Room Quality
8.71
Rooms were described as comfortable, but some guests found the beds too soft.
Amenities
9.16
Standard amenities for a hotel of this rating.
Value for Money
8.69
Some reviews suggest that breakfast not being included makes it expensive.
Food and Beverage
8.15
Concerns raised over food quality and limited western options.
Overall Experience
10
Overall satisfaction noted, with a focus on great service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:16

Property Description

Luxurious Accommodation with Stunning Views
White Swan Hotel, nestled on the picturesque Shamian Island, offers modern Lingnan style rooms with breathtaking views of White Swan Pond. Each room is well-equipped for your comfort and relaxation, ensuring a memorable stay.

Top-Notch Amenities for Ultimate Relaxation
Indulge in the hotel's well-equipped fitness centre, spa lounge, and outdoor swimming pool. Unwind and rejuvenate after a day of exploring the historic area of Guangzhou.

Culinary Delights and Convenience
Savor authentic Cantonese cuisine at the on-site Chinese restaurant or enjoy international dishes at the café. Don't forget to grab a drink at the lobby bar. With 24-hour concierge service, free parking, and WiFi, your stay at White Swan Hotel will be seamless and enjoyable.

Experience luxury and comfort at White Swan Hotel - book your stay now for an unforgettable experience!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

The hotel offers baby cot upon request. The cot size is 43 in x 21 in x 29 in. Guests in need of the baby cot are required to reserve in advance. Contact details can be found on the confirmation letter.

Please note that extra bed is only available in Deluxe Rooms and higher room types.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for CNY 575 per person per night when using an existing bed.
    People no matter the age stay for CNY 575 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 517 reviews
Cleanliness: 9.2
Service: 10
Location: 9.67
Room Quality: 8.71
Amenities: 9.16
Value for Money: 8.69
Food and Beverage: 8.15
Overall Experience: 10
C
choyyuen • extended_group • nl
9
2026-02-13 • via Nuitee
C
choyyuen • extended_group • nl
9
非常舒适，满意👍
2026-02-13 • via Nuitee
A
adrian • family_with_children • cn
9
Pros:

Breakfast was adequate not special. Outdoor pool was exceptional and the right temperature for an outdoor spring swim

Cons:

Everything was ok

2026-02-11 • via Nuitee
S
Shen • family_with_children • tw
10
Pros:

空間寬敞，設備齊全

Cons:

無

2026-01-29 • via Nuitee
S
Shen • couple • tw
10
Pros:

空間寬敞，設備一應俱全

Cons:

沒有

2026-01-29 • via Nuitee
F
francisfhk • family_with_children • au
9
Great place to stay
Pros:

Nice area, great to relax after a day's work or tour

Cons:

A bit of walk to the local area, though not far nevertheless a 20 minutes walk to the walking street mall...

2026-01-28 • via Nuitee
A
apiradee • extended_group • th
10
2026-01-28 • via Nuitee
H
heng • solo_traveller • nz
9
Excellent. Will be back
Pros:

It was very spacious, not crowded at all

2026-01-27 • via Nuitee
E
Evgeny • couple • pl
6
Отель не стоит своих денег, букинг не оказал поддержку в затруднительной ситуации.
Pros:

Кровати хорошие, выбор подушек. есть вода в номере, чайник. Вид из ресторана на реку красивый. Холл отеля с водопадом.

Cons:

Забронировали номер на двоих с завтраком. Приехав, сотрудник рецепшн сказал, что у нас тариф с завтраком для одного человека. Показывали распечатанную бронь, показывали электронную бронь. Сотрудника не убедили, он сказал разбираться с Букингом. Завтрак, на минуточку, 200 юаней. Он столько не стоит, в основном китайские блюда - лапша, пирожки, кофе так себе, но планировали, что не придется искать еду по утрам. Букинг не отвечал двое суток, потом пришло сообщение, что они начали диалог с объектом размещения, через четверо суток, когда мы уже были в другом городе, пришло сообщение, что объект размещения предложил нам какую-то компенсацию, но, т.к. мы не ответили вовремя, предложение протухло. Короче проживание в очень уставшем отеле - стены с обшарпанной штукатуркой, рваными блекаут шторами, отсутствием подставки для чемодана, незакрывающимся окном да еще плюс 600 юаней незапланированных расходов. Огорчены.

2026-01-26 • via Nuitee
B
Brigitte • family_with_children • fr
10
2026-01-25 • via Nuitee
M
Mingqiang • extended_group • sg
10
will definitely come again.
Pros:

everything exceeds our expectation. Rooms are big and perfect view. Staff very friendly and helpful.

Cons:

nothing

2026-01-24 • via Nuitee
J
Jianwen • solo_traveller • au
9
2026-01-24 • via Nuitee
M
Mingqiang • extended_group • sg
10
will surely come back again.
Pros:

love everything

Cons:

almost nothing

2026-01-24 • via Nuitee
國健 Kwok Kin • couple • hk
7
符合入住的预期
Pros:

客房的江景和采光度非常滿意
賓館内餐饮水平很高
沙面是休闲散步的好去處

Cons:

外來的非住客參观者太多，影响公共空間的閒適感

2026-01-23 • via Nuitee
J
jennifer • couple • au
10
2026-01-22 • via Nuitee
B
Bandar • couple • sa
10
من اجمل التجارب التي عشتها
Pros:

موقع ونظافة وخدمة

Cons:

الافطار ينتهي بدري الساعة 10 صباحا. لو كان 11 افضل

2026-01-21 • via Nuitee
Q
Quan • extended_group • jp
8
2026-01-20 • via Nuitee
G
GUAHN CHUNG • extended_group • tw
9
2026-01-19 • via Nuitee
X
Xianhan • couple • cn
10
2026-01-19 • via Nuitee
A
Acora • extended_group • ug
10
I Love the place and i will definitely come back another time i visit Guangzou
Pros:

I love it because it was continential breakfast favoured us from Africa

Cons:

The price that favour low imcome class should be there atleast from 100USD

2026-01-19 • via Nuitee