White Swan Hotel

Hotels
9.2 (620 reviews)
No.1 South Shamian Street, Liwan District , Guangzhou , cn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Exceptional service
Great location
Cons:
Expensive breakfast
Soft beds

Categories

Cleanliness
9.2
The rooms are clean but some guests mentioned concerns about the carpet.
Service
10
Exceptional service noted, particularly from staff like Serena.
Location
9.67
Great location, convenient for transportation and shopping.
Room Quality
8.71
Rooms were described as comfortable, but some guests found the beds too soft.
Amenities
9.16
Standard amenities for a hotel of this rating.
Value for Money
8.69
Some reviews suggest that breakfast not being included makes it expensive.
Food and Beverage
8.15
Concerns raised over food quality and limited western options.
Overall Experience
10
Overall satisfaction noted, with a focus on great service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:16

Property Description

Luxurious Accommodation with Stunning Views
White Swan Hotel, nestled on the picturesque Shamian Island, offers modern Lingnan style rooms with breathtaking views of White Swan Pond. Each room is well-equipped for your comfort and relaxation, ensuring a memorable stay.

Top-Notch Amenities for Ultimate Relaxation
Indulge in the hotel's well-equipped fitness centre, spa lounge, and outdoor swimming pool. Unwind and rejuvenate after a day of exploring the historic area of Guangzhou.

Culinary Delights and Convenience
Savor authentic Cantonese cuisine at the on-site Chinese restaurant or enjoy international dishes at the café. Don't forget to grab a drink at the lobby bar. With 24-hour concierge service, free parking, and WiFi, your stay at White Swan Hotel will be seamless and enjoyable.

Experience luxury and comfort at White Swan Hotel - book your stay now for an unforgettable experience!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

The hotel offers baby cot upon request. The cot size is 43 in x 21 in x 29 in. Guests in need of the baby cot are required to reserve in advance. Contact details can be found on the confirmation letter.

Please note that extra bed is only available in Deluxe Rooms and higher room types.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for CNY 575 per person per night when using an existing bed.
    People no matter the age stay for CNY 575 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 620 reviews
Cleanliness: 9.2
Service: 10
Location: 9.67
Room Quality: 8.71
Amenities: 9.16
Value for Money: 8.69
Food and Beverage: 8.15
Overall Experience: 10
Y
Yiya family_with_children us
9
it's a very good hotel overall. the food is amazing.
Pros:

Food, food, food!

Cons:

a bit pricy

2026-06-25 via Nuitee
A
Amnon family_with_children de
10
Ein excellentes Business Hotel, das auch als schöner Stopp für eine Privatreise genutzt werden kann
2026-06-20 via Nuitee
Y
Yun couple be
10
Despite traveling during the rainy season, this hotel made our stay absolutely perfect.
Pros:

I had a wonderful stay at this hotel. The staff were highly professional and spoke excellent English. We were warmly welcomed by Kevin, the reception manager, who was exceptionally friendly, attentive, and helpful throughout our stay.

The room service was outstanding, with meticulous attention to detail. Housekeeping cleaned and organized everything thoroughly each day, including every bottle and item we had used, and promptly replenished all amenities and supplies. Thanks to their excellent service, we felt completely carefree and comfortable every night.

The buffet breakfast at The River Café was delicious, and the restaurant offers one of the most beautiful river views we have ever experienced at any hotel.

I highly recommend this hotel to anyone visiting Canton and will definitely stay here again on our next visit.

2026-06-19 via Nuitee
C
Curt couple us
10
2026-06-18 via Nuitee
D
Dennis solo_traveller au
7
2026-06-17 via Nuitee
K
Kwai Ling solo_traveller sg
10
2026-06-14 via Nuitee
M
Michael solo_traveller de
9
Sehr gut
Pros:

Grosszügiges Hotel

Cons:

Frühstück

2026-06-14 via Nuitee
G
Goretti couple hk
10
2026-06-10 via Nuitee
W
William couple au
9
had excellent stay. Friendly, helpful services, all levels. Special thanks to manager Sarah
2026-06-08 via Nuitee
X
xiaofeng couple nz
7
还行吧
Pros:

空调的控制优于其他酒店,宽敞,江景房很值得

Cons:

毕竟是老饭店,因为对公众开放,有些嘈杂

2026-06-07 via Nuitee
A
Aleksandr extended_group ru
10
2026-06-07 via Nuitee
C
Caroline solo_traveller au
10
Pros:

Hotel is lovely and we had a great room with a fantastic view

Cons:

Nothing - everything was perfect

2026-06-06 via Nuitee
W
Wong couple sg
10
Pros:

great taste great choices

2026-06-06 via Nuitee
Y
Ying extended_group us
8
2026-06-06 via Nuitee
Y
Ying extended_group us
10
2026-06-06 via Nuitee
C
Christina family_with_children ca
9
Good and comfortable, good location, easy access to shopping mall and lots of restaurants around.
Pros:

Good breakfast, lots of variety, staffs are friendly and helpful. Location is good, near major shopping centre and lots of good Restaurants around.

Cons:

None, everything is good, except there is no self serve laundry.

2026-06-04 via Nuitee
A
Angelia couple us
9
Pros:

English speaking staff and good WiFi.

2026-06-01 via Nuitee
I
Isaac couple za
10
Very happy excellent
Pros:

Besutiful position

Cons:

We ordered Peking duck it was nowhete as good as before standard dropped

2026-06-01 via Nuitee
R
rossella family_with_children it
8
Pros:

La camera molto bella, peccato per la moquette

Cons:

Il personale non all altezza della struttura

2026-05-30 via Nuitee
M
MI LING extended_group gb
10
2026-05-30 via Nuitee