Tru By Hilton Chattanooga Hamilton Place, Tn

Hotels
•
Tru by Hilton
8.4 (807 reviews)
7008 Shallowford Rd , Chattanooga , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good value
Cons:
Noise issues
Inconsistent service

Categories

Cleanliness
7.81
The hotel was clean, but there were issues with dirty beds and a lack of customer service.
Service
9.28
Staff was friendly and provided great service, although there were some issues with communication.
Location
7.82
Bad location with heavy traffic and noise complaints.
Room Quality
7.77
Spacious rooms, but issues with comfort and noise levels.
Amenities
8.8
Good amenities provided, including breakfast and recreational activities.
Value for Money
8.76
Great price for the facilities offered.
Food and Beverage
8.31
Breakfast was enjoyable but had some inconsistencies with service.
Overall Experience
8.68
A generally pleasant stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:03

Property Description

Modern Accommodations with Free WiFi
Tru By Hilton Chattanooga Hamilton Place, Tn offers air-conditioned rooms with private bathrooms and complimentary WiFi. Each room is equipped with a TV with cable channels, bed linen, and towels for a comfortable stay.

Fitness Centre and Shared Lounge
Guests can stay active at the on-site fitness centre or relax in the shared lounge area. The hotel also provides free private parking for convenience.

Buffet Breakfast and Recreational Activities
Start your day with a delicious buffet or American breakfast at the accommodation. For leisure, guests can enjoy playing billiards or utilize the business centre. With a welcoming staff available at the reception, your needs are always taken care of.

Book your stay at Tru By Hilton Chattanooga Hamilton Place, Tn for a memorable experience in Chattanooga.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 807 reviews
Cleanliness: 7.81
Service: 9.28
Location: 7.82
Room Quality: 7.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.68
P
Paul • couple • us
9
2026-03-06 • via Nuitee
C
Comoneka • couple • us
9
Nice place, but couldn’t top notch with small improvements
Pros:

The property was very clean and in a great location.

Cons:

It could have been more comfortable. The bed was stiff, and I kept hitting my leg when I walked past the corner of the bed. Also, there was a limited amount of pillows and bedding. The bathroom only had less than a half roll of toilet paper, and three Kleenex sticking out of the top of the box. Also, it would have been nice to have a comfortable chair to sit in while watching tv.

2026-03-05 • via Nuitee
B
Brian • solo_traveller • us
8
2026-03-03 • via Nuitee
J
Janet • family_with_children • us
10
2026-03-02 • via Nuitee
M
Maria Doris • solo_traveller • ca
10
Pros:

It is conveniently located just off of I 75. This is exactly what we wanted. On our way both down south to Florida and then upon our return up north home.
Having a continental breakfast included, works well for us as we like to get going quickly back on the road. We found the staff very friendly.

2026-03-02 • via Nuitee
Z
zakhar • solo_traveller • us
10
2026-02-26 • via Nuitee
A
Alyssa • couple • us
8
Location was good and staff was helpful.
Pros:

I liked the digital key to get into the room and staff was friendly. Breakfast was ok.

Cons:

N/a

2026-02-23 • via Nuitee
L
Lydia • family_with_children • us
10
My stay was great, the room was clean and the breakfast was great and the staff was amazing!
Pros:

Clean

2026-02-22 • via Nuitee
R
Robinson • couple • us
10
Cons:

The brightest in the room in the morning

2026-02-22 • via Nuitee
R
Robert • couple • us
10
Pros:

Staff. Very friendly and courteous.

Cons:

Liked everything

2026-02-12 • via Nuitee
E
Erin • couple • us
10
Had fun, would definitely stay again.
Pros:

Very cheerful, was decorated for the holidays!

Cons:

We weren’t notified the water was going to be off for a couple of hours during one of the days of our stay until we arrived on the property.

2026-02-08 • via Nuitee
N
N • couple • us
6
Pros:

Room size.

Cons:

Sheets were stained

2026-01-30 • via Nuitee
A
Alan • couple • us
8
Pros:

Breakfast was wonderful. There was a lot of options available

Cons:

Had a minor problem with the heating unit in room.
Maintenance fixed it immediately

2026-01-29 • via Nuitee
N
N • couple • us
7
2026-01-26 • via Nuitee
A
Adam J. • couple • us
10
Pleasant.
Pros:

Clean and staff are friendly.

Cons:

NA

2026-01-26 • via Nuitee
J
Jok • couple • us
10
2026-01-23 • via Nuitee
J
Jok • solo_traveller • us
10
Would love to visit again
Pros:

Great location

Cons:

Nothing bad

2026-01-23 • via Nuitee
W
William • family_with_children • us
6
Cons:

The mattress an pillows were not great 🥺

2026-01-21 • via Nuitee
F
FranksGirl • couple • us
8
Overall a good place to stay
Pros:

The location and all staff was great!

Cons:

The room should have been inspected for cleanliness and I was asked by cleaning staff if I was checking out and I said I am extending for another day and I was not given any towels, washcloths or asked if I needed anything.

2026-01-21 • via Nuitee
A
Alena • family_with_children • us
8
Cons:

Breakfast can be better

2026-01-19 • via Nuitee