Tru By Hilton Chattanooga Hamilton Place, Tn

Hotels
•
Tru by Hilton
8.4 (798 reviews)
7008 Shallowford Rd , Chattanooga , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good value
Cons:
Noise issues
Inconsistent service

Categories

Cleanliness
7.81
The hotel was clean, but there were issues with dirty beds and a lack of customer service.
Service
9.28
Staff was friendly and provided great service, although there were some issues with communication.
Location
7.82
Bad location with heavy traffic and noise complaints.
Room Quality
7.77
Spacious rooms, but issues with comfort and noise levels.
Amenities
8.8
Good amenities provided, including breakfast and recreational activities.
Value for Money
8.76
Great price for the facilities offered.
Food and Beverage
8.31
Breakfast was enjoyable but had some inconsistencies with service.
Overall Experience
8.68
A generally pleasant stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:03

Property Description

Modern Accommodations with Free WiFi
Tru By Hilton Chattanooga Hamilton Place, Tn offers air-conditioned rooms with private bathrooms and complimentary WiFi. Each room is equipped with a TV with cable channels, bed linen, and towels for a comfortable stay.

Fitness Centre and Shared Lounge
Guests can stay active at the on-site fitness centre or relax in the shared lounge area. The hotel also provides free private parking for convenience.

Buffet Breakfast and Recreational Activities
Start your day with a delicious buffet or American breakfast at the accommodation. For leisure, guests can enjoy playing billiards or utilize the business centre. With a welcoming staff available at the reception, your needs are always taken care of.

Book your stay at Tru By Hilton Chattanooga Hamilton Place, Tn for a memorable experience in Chattanooga.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 798 reviews
Cleanliness: 7.81
Service: 9.28
Location: 7.82
Room Quality: 7.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.68
R
Robert • couple • us
10
Pros:

Staff. Very friendly and courteous.

Cons:

Liked everything

2026-02-12 • via Nuitee
E
Erin • couple • us
10
Had fun, would definitely stay again.
Pros:

Very cheerful, was decorated for the holidays!

Cons:

We weren’t notified the water was going to be off for a couple of hours during one of the days of our stay until we arrived on the property.

2026-02-08 • via Nuitee
N
N • couple • us
6
Pros:

Room size.

Cons:

Sheets were stained

2026-01-30 • via Nuitee
A
Alan • couple • us
8
Pros:

Breakfast was wonderful. There was a lot of options available

Cons:

Had a minor problem with the heating unit in room.
Maintenance fixed it immediately

2026-01-29 • via Nuitee
A
Adam J. • couple • us
10
Pleasant.
Pros:

Clean and staff are friendly.

Cons:

NA

2026-01-26 • via Nuitee
N
N • couple • us
7
2026-01-26 • via Nuitee
J
Jok • couple • us
10
2026-01-23 • via Nuitee
J
Jok • solo_traveller • us
10
Would love to visit again
Pros:

Great location

Cons:

Nothing bad

2026-01-23 • via Nuitee
W
William • family_with_children • us
6
Cons:

The mattress an pillows were not great 🥺

2026-01-21 • via Nuitee
F
FranksGirl • couple • us
8
Overall a good place to stay
Pros:

The location and all staff was great!

Cons:

The room should have been inspected for cleanliness and I was asked by cleaning staff if I was checking out and I said I am extending for another day and I was not given any towels, washcloths or asked if I needed anything.

2026-01-21 • via Nuitee
D
DEBORAH • couple • us
10
If you’re looking for a great place to stay - this is the place!
Pros:

The breakfast was so delicious! The pancake maker was my favorite 🤩. Our room was clean and nice. Loved the shampoo, conditioner & soap dispensers!

Cons:

Thought Hilton gave out those yummy chocolate chip cookies. 😆

2026-01-19 • via Nuitee
L
Luis • couple • us
5
2026-01-19 • via Nuitee
N
Nathan • couple • us
6
2026-01-19 • via Nuitee
A
Alena • family_with_children • us
8
Cons:

Breakfast can be better

2026-01-19 • via Nuitee
D
David • extended_group • us
9
Pros:

The size of the rooms and the staff was very great

Cons:

The location was a little different from what I’m used to

2026-01-19 • via Nuitee
A
Aurora • couple • us
5
Pros:

The facility was clean and cute.

Cons:

The lighting in the room (208) was not great at all and the curtains were controlled by a stationary remote on the wall with two(2) different shades. The remote did lift the top one but did not lift the bottom one and there were NO STRINGS or anything for me to manually lift it. I did hate this but for only 2 nights, I endured it. The BED, OH MY GOSH ... MY BACK IS STILL SCREAMING AT ME. It was NOT comfortable at all but again, I endured it and sitting at home now with some Icy Hot... Oh! Unfortunately, the gym was down too and I was looking forward to using it. Thats all ...

2026-01-19 • via Nuitee
W
william • solo_traveller • us
10
Great
Pros:

Facilities and staff were excellent

Cons:

Loud neighbors at 3:30am going in and out of their room(s)

2026-01-19 • via Nuitee
A
Angie • couple • us
9
2026-01-19 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-01-12 • via Nuitee
J
Jennifer • couple • us
10
Staff was friendly , clean and comfortable and close to many options for food and shopping
Pros:

Close to restaurants and shopping .

2026-01-11 • via Nuitee