Tru By Hilton Chattanooga Hamilton Place, Tn

Hotels
•
Tru by Hilton
8.4 (897 reviews)
7008 Shallowford Rd , Chattanooga , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good value
Cons:
Noise issues
Inconsistent service

Categories

Cleanliness
7.81
The hotel was clean, but there were issues with dirty beds and a lack of customer service.
Service
9.28
Staff was friendly and provided great service, although there were some issues with communication.
Location
7.82
Bad location with heavy traffic and noise complaints.
Room Quality
7.77
Spacious rooms, but issues with comfort and noise levels.
Amenities
8.8
Good amenities provided, including breakfast and recreational activities.
Value for Money
8.76
Great price for the facilities offered.
Food and Beverage
8.31
Breakfast was enjoyable but had some inconsistencies with service.
Overall Experience
8.68
A generally pleasant stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:03

Property Description

Modern Accommodations with Free WiFi
Tru By Hilton Chattanooga Hamilton Place, Tn offers air-conditioned rooms with private bathrooms and complimentary WiFi. Each room is equipped with a TV with cable channels, bed linen, and towels for a comfortable stay.

Fitness Centre and Shared Lounge
Guests can stay active at the on-site fitness centre or relax in the shared lounge area. The hotel also provides free private parking for convenience.

Buffet Breakfast and Recreational Activities
Start your day with a delicious buffet or American breakfast at the accommodation. For leisure, guests can enjoy playing billiards or utilize the business centre. With a welcoming staff available at the reception, your needs are always taken care of.

Book your stay at Tru By Hilton Chattanooga Hamilton Place, Tn for a memorable experience in Chattanooga.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 897 reviews
Cleanliness: 7.81
Service: 9.28
Location: 7.82
Room Quality: 7.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.68
M
Mark • couple • us
10
Lady who takes care of the breakfast area has such a positive attitude and does a great job making sure the needs of the
Pros:

It was clean and staff were pleasant.

Cons:

Area for dogs was minimal, but, it worked.

2026-06-27 • via Nuitee
A
Ashley • family_with_children • us
3
It was a good price. I expected more from Tru. We stay in several during the year but this was by far the worst experien
Pros:

The staff was super nice and accommodating. Clean gym.

Cons:

First room we went into was extremely dirty. White stains on the ottoman at the end of the bed. Brown stains on the wall by the bed. Headboard has white spots all over it 🤮🤢 bathroom smelled awful.

2026-06-26 • via Nuitee
K
Katherine • solo_traveller • us
8
Comfortable and convenient, but not welcoming
Pros:

This was a convenient and comfortable stay, however the staff was indifferent to us.

Cons:

The staff seemed put out when we asked to buy some of the snack and drink items. I guess they had to put down their phones.

2026-06-19 • via Nuitee
C
Clarence • family_with_children • us
5
2026-06-18 • via Nuitee
L
Leonard • solo_traveller • us
4
Cons:

The cold coffee, Breakfast wasn't good

2026-06-18 • via Nuitee
C
Carolyn • family_with_children • us
10
Excellent
Pros:

Overall in everything it was excellent! Will stay here again if back in town.

Cons:

Na

2026-06-12 • via Nuitee
F
FidelinaBridwell • couple • us
8
We had a wonderfully stay enjoyed the time we were there.
Pros:

They had a great breakfast,clean and few different choices like small omelets, pancakes, boiled eggs,yougurt,, there's always fruit available for all guests . A person was always available, during breakfst.fresh coffee was available very friendly and helpful. The staff was very helfull.

Cons:

The toilet kept driping water during the night..and the Sinclair very hard to turn on and off.. we did give the information to the person whe we checked out.9

2026-06-12 • via Nuitee
D
Daniel • couple • us
8
Pros:

price and cleanliness

Cons:

No dresser

2026-06-08 • via Nuitee
K
Kevin • couple • us
10
Everything went expected! Nice staff and clean lobby with a pool table!
Pros:

Great location next to highway!

Cons:

No complaints!

2026-06-08 • via Nuitee
K
Katherine • couple • us
9
2026-06-07 • via Nuitee
C
CURT • couple • us
9
2026-06-07 • via Nuitee
T
Tristan • couple • us
7
2026-06-06 • via Nuitee
W
Waddell • solo_traveller • us
8
Pros:

Friendly staff. Black out curtains.

Cons:

Upstairs neighbors. Noisy. Walked like
"BABY ELEPHANTS" LATE AT NIGHT.
MAYBE BETTER NEXT TIME

2026-06-05 • via Nuitee
J
John • solo_traveller • us
9
2026-06-02 • via Nuitee
N
Nancy • family_with_children • us
8
2026-06-01 • via Nuitee
D
Dennis • couple • us
6
2026-06-01 • via Nuitee
C
Cassandra • family_with_children • us
8
Cons:

No pool

2026-06-01 • via Nuitee
A
Andres • solo_traveller • us
9
2026-05-29 • via Nuitee
W
William • couple • us
9
2026-05-25 • via Nuitee
L
Lorie • family_with_children • us
9
2026-05-25 • via Nuitee