Hotel Portobelo Guatape

Hotels
8.9 (98 reviews)
Calle 32 28-29 AV. MALECON , Guatapé , co

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Luggage storage
Tour desk
Soundproof rooms
Hot tub/Jacuzzi
Non-smoking throughout
Private check-in/check-out
Public Bath
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise issues
Some comfort issues with beds
No breakfast included

Categories

Cleanliness
8.55
Generally clean, but some comments on room quality being less than satisfactory.
Service
9.55
The staff was described as very helpful and professional.
Location
9.35
Great central location near amenities and beautiful views.
Room Quality
8.45
Comfort issues noted with beds and a few mentions of noise.
Amenities
8.85
Standard amenities provided, but some guests expected breakfast.
Value for Money
8.85
Well-maintained hotel at a reasonable price.
Food and Beverage
8.35
Breakfast not included and limited options noted.
Overall Experience
9.25
Positive experience overall with high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:02

Property Description

Thematic Accommodation with Modern Amenities

Unique Room Themes with Reservoir Views
Hotel Portobelo Guatape offers themed rooms with picturesque views of the reservoir, providing a unique and memorable stay for guests. Each room is thoughtfully designed to immerse visitors in a thematic experience, adding an extra touch of charm to their vacation.

Convenient Facilities and Activities
Guests can enjoy the convenience of a 24-hour front desk, room service, and free WiFi during their stay at Hotel Portobelo. Additionally, the hotel's location on the Malecón de Guatapé street offers easy access to cycling activities, allowing visitors to explore the area and enjoy the scenic surroundings.

Ideal Location and Accessibility
Situated in Guatapé, Hotel Portobelo Guatape is easily accessible from the José María Córdova International Airport, located just 45 km away. Whether you're a leisure traveler or a cycling enthusiast, the hotel's prime location makes it a perfect choice for your next getaway.

Book your stay at Hotel Portobelo Guatape now and indulge in a thematic experience with modern amenities and scenic views!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:30 PM
Airport code: MDE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 8 years old stay for COP 70,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 98 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.35
Room Quality: 8.45
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.25
A
Agnieszka • family_with_children • pl
10
Pros:

Doskonala lokalizacja, widok na jezioro, ładny pokój, duża łazienka, dostęp do kawy. Bardzo polecam obiekt jak i całe miasteczko które jest perełką.

2026-03-14 • via Nuitee
N
Noelyn • family_with_children • cr
9
Pros:

La ubicación, la relación precio y servicio es excelente, cerca de los transportes y la vista al malecón es hermosa.

Cons:

No tengo comentarios

2026-03-01 • via Nuitee
T
Terrence • couple • pa
10
Pros:

The Hindu room was beautiful, and we loved the large balcony with table and chairs facing the marina. The mini fridge was handy, and the public lounge had a microwave and free bottled water and a tea kettle. The shower and sink had instant hot water, wonderful.

Cons:

The hair dryer in the bathroom was broken, but they lent us another one.

2026-02-25 • via Nuitee
G
Garrett • family_with_children • us
8
Pros:

Staff was very friendly & helpful.

Cons:

Tub took a long time to fill.

2026-02-24 • via Nuitee
R
rosanna • family_with_children • fr
10
Pros:

Personnel très agréable et très bon emplacement

2026-02-22 • via Nuitee
M
michel • couple • fr
8
2026-02-10 • via Nuitee
P
pierre • couple • fr
10
Un hôtel moderne et bien situé
Pros:

Hôtel moderne très bien situé sur le malécon avec vue sur le lac!
Grande chambre avec terrasse

2026-02-10 • via Nuitee
K
Karl-Heinz • family_with_children • de
8
2026-01-31 • via Nuitee
G
Gisaida • couple • co
9
Pros:

La ubicación

Cons:

Todo bien

2026-01-31 • via Nuitee
O
OLGA ELENA • family_with_children • co
10
Pros:

La excelente ubicación y la amabilidad de la chica que nos recibió al llegar.

Cons:

Todo me gustó.

2026-01-24 • via Nuitee
A
Andres • couple • co
9
2026-01-21 • via Nuitee
J
julien • family_with_children • th
9
2026-01-20 • via Nuitee
N
Nandy yulieth • couple • co
10
2026-01-20 • via Nuitee
F
Francisco Javier • couple • co
9
El persona muy amable
Pros:

La ubicación, el jacuzzi

Cons:

El baño se tapó pero lo solucionaron

2026-01-19 • via Nuitee
S
Sandro • couple • nl
8
2026-01-19 • via Nuitee
C
CrisGH3105 • family_with_children • co
10
Muy buen hotel lástima que toca subir escaleras.
Pros:

La amplitud de las habitaciones y la amabilidad del personal.

Cons:

Que toca subir escaleras/escalas porque queda en un segundo piso.

2026-01-17 • via Nuitee
F
Francisco • couple • us
6
Nice location and view. Good for only one day stay.
Pros:

The view and good location

Cons:

Towels were old and torn. Room a bit dated. Jacuzzi let out yellow, cold and dirty water. The sink in the bathroom was very loose.

2026-01-16 • via Nuitee
D
Demóstenes Oriol • family_with_children • co
8
2026-01-13 • via Nuitee
D
Daniel • extended_group • co
10
2026-01-12 • via Nuitee
C
Carolina • couple • es
9
Buena estancia
Pros:

La ubicación es tranquilo para estar en una avenida principal

Cons:

La limpieza de la ducha,

2026-01-11 • via Nuitee