Hotel Portobelo Guatape

Hotels
8.9 (115 reviews)
Calle 32 28-29 AV. MALECON , Guatapé , co

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Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Luggage storage
Tour desk
Soundproof rooms
Hot tub/Jacuzzi
Non-smoking throughout
Private check-in/check-out
Public Bath
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise issues
Some comfort issues with beds
No breakfast included

Categories

Cleanliness
8.55
Generally clean, but some comments on room quality being less than satisfactory.
Service
9.55
The staff was described as very helpful and professional.
Location
9.35
Great central location near amenities and beautiful views.
Room Quality
8.45
Comfort issues noted with beds and a few mentions of noise.
Amenities
8.85
Standard amenities provided, but some guests expected breakfast.
Value for Money
8.85
Well-maintained hotel at a reasonable price.
Food and Beverage
8.35
Breakfast not included and limited options noted.
Overall Experience
9.25
Positive experience overall with high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:02

Property Description

Thematic Accommodation with Modern Amenities

Unique Room Themes with Reservoir Views
Hotel Portobelo Guatape offers themed rooms with picturesque views of the reservoir, providing a unique and memorable stay for guests. Each room is thoughtfully designed to immerse visitors in a thematic experience, adding an extra touch of charm to their vacation.

Convenient Facilities and Activities
Guests can enjoy the convenience of a 24-hour front desk, room service, and free WiFi during their stay at Hotel Portobelo. Additionally, the hotel's location on the Malecón de Guatapé street offers easy access to cycling activities, allowing visitors to explore the area and enjoy the scenic surroundings.

Ideal Location and Accessibility
Situated in Guatapé, Hotel Portobelo Guatape is easily accessible from the José María Córdova International Airport, located just 45 km away. Whether you're a leisure traveler or a cycling enthusiast, the hotel's prime location makes it a perfect choice for your next getaway.

Book your stay at Hotel Portobelo Guatape now and indulge in a thematic experience with modern amenities and scenic views!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:30 PM
Airport code: MDE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 8 years old stay for COP 70,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 115 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.35
Room Quality: 8.45
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.25
R
Ronja-Melina • couple • de
10
Pros:

Muy linda y amplia habitación con vistas al embalse. La habitación viene con nevera y el hotel provee agua potable en la recepción. El personal era muy amable. Super buena ubicación.

2026-05-05 • via Nuitee
M
m.snape81 • solo_traveller • gb
10
Pros:

Great location next to the lake.

2026-05-04 • via Nuitee
E
Emi.0900 • solo_traveller • fr
10
Pros:

Gentillesse des réceptionnistes, propreté et rapport qualité prix parfait pour un emplacement avec vue lac et terrasse

2026-05-04 • via Nuitee
R
Rodriguez • couple • cr
10
Buena Ubicación, comodo y limpio
Pros:

Muy buena Ubicación frente al malecón en la calle principal, cerca del parque y de la calle de las sombrillas, muy amables y siempre dispuestos a ayudar, solo nos hospedamos una noche pero regresare pronto la habitación grande cómoda y en muy buen estado, muy limpio

Cons:

No tiene ascensor pero es de esperar ya que son pocos pisos

2026-04-28 • via Nuitee
P
Peter Gadient • solo_traveller • ch
5
2026-04-17 • via Nuitee
Z
Zuleta • solo_traveller • co
9
Pros:

Todo excelente volvere a reservar en un futuro excelente vista instalaciones muy limpias cómodas agradables el personal siempre atento a cualquier requerimiento

2026-04-13 • via Nuitee
M
MORALES CEBALLOS • solo_traveller • co
10
2026-04-13 • via Nuitee
L
Lilibet • extended_group • co
9
2026-04-11 • via Nuitee
A
Andres • family_with_children • co
10
Pros:

La ubicación, las instalaciones y la limpieza

Cons:

No tiene parqueadero, pero es completamente entendible en guatape, entonces no es problema

2026-04-10 • via Nuitee
H
Harminson • family_with_children • co
10
2026-04-08 • via Nuitee
G
Gallón • family_with_children • co
10
2026-04-06 • via Nuitee
G
Guillermo • family_with_children • co
9
En general excelente
Pros:

Las instalaciones y la ubicación

Cons:

El cuarto de al.lado tenía una hamaca y la usaron hagas las 10:30 pm y se escuchaba todo el ruido en nuestra habitación

2026-04-05 • via Nuitee
W
Wanzhen • couple • sg
7
Good value for money, spacious room
Pros:

Good location, we got the Japan-themed room and it had a balcony.

Cons:

Unfortunately the sound from the streets is quite annoying and disruptive to sleep, but this is a common problem in many cities/towns of Colombia.

2026-04-03 • via Nuitee
F
Fabiana • couple • us
8
Great value/ Great location
Pros:

The place was very clean and the staff was great. The 2 ladies in the front , morning and evening were excellent and very helpful.

Cons:

N/A

2026-04-03 • via Nuitee
C
Carlo • solo_traveller • it
9
Ottimo soggiorno a prezzo fantastico
Pros:

Location con terrazzino vista lago a 2 minuti dalle vie colorate di Guatape, camera spaziosissima, wc giapponese incluso

Cons:

Suggerisco di mettere lenzuola più larghe sui letti, erano troppo su misura, praticamente era impossibile contenerle

2026-04-02 • via Nuitee
M
Margarita • couple • co
10
Vistas espectaculares
Pros:

La ubicación ya que se tenia vista a la represa. Cerca al centro del pueblo. El precio se ajusta a la comodidad

Cons:

Ofrecen en la pagina desayunos, pero no tienen este servicio. un poco de ruido en las mañanas

2026-04-02 • via Nuitee
E
Emanuelle • couple • co
10
2026-03-30 • via Nuitee
C
Cristian Adrian • couple • ar
8
Muy buena opción para alojarse en Guatapé
Pros:

Hotel con excelente ubicación y buena atención por parte del personal. Habitación amplia con muy buenas vistas.

Cons:

La cama no era para nada cómoda.

2026-03-28 • via Nuitee
J
Juan Bernardo • couple • co
10
Lugar agradable y bien ubicado
Pros:

La ubicación y servicio

Cons:

Na

2026-03-26 • via Nuitee
J
Jaramillo • family_with_children • co
7
Pros:

El Punto

Cons:

Entra mucha luz y el jacuzzi solo se puede prender una hora por día

2026-03-22 • via Nuitee