Pets allowed

Facilities

Housekeeping on request
Proposal/romance packages available
Accessible shuttle
No accessible shuttle
Proposal/romance packages available
24-hour front desk
Wheelchair accessible

Review Highlights

Pros:
Amazing view
Great location
Wonderful staff
Cons:
Traffic noise
No AC

Categories

Cleanliness
3.21
The noise from traffic may impact the experience, but overall cleanliness was acceptable.
Service
5.18
The staff were absolutely wonderful and helpful.
Location
5.22
Centrally located by a lot of good shopping spots and restaurants, with a stunning view.
Room Quality
3.67
Good value with some minor inconveniences such as the lack of AC.
Amenities
3.2
Amenities are sufficient, though improvements like AC would enhance the experience.
Value for Money
4.16
Very good value for the price, considering the location and service.
Food and Beverage
3.21
Restaurant downstairs could be noisy, but it generally doesn't affect sleep.
Overall Experience
4.18
Despite minor issues, a good experience overall with positives outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:03

Property Description

Experience the enchanting charm of HOTEL PORTOBELO GUATAPE, where every stay promises unforgettable memories.

Individually Decorated Rooms
Retreat to one of our 16 uniquely designed guestrooms, each featuring a private balcony where you can soak in the breathtaking views of Guatapé. Enjoy the perfect blend of comfort and style that makes you feel right at home.

Complimentary Connectivity
Stay connected with complimentary wireless internet access throughout the hotel, ensuring you can effortlessly share your stunning experiences with friends and family.

Prime Location
Nestled in the heart of Guatapé, you are just moments away from iconic attractions such as the Rock of Guatapé and Peñol-Guatapé Reservoir, making it an ideal base for your adventures.

Don't miss out on the opportunity to create your perfect getaway. Book your stay at HOTEL PORTOBELO GUATAPE today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Pets allowed (no fees)

See all policies

Location

Guest Reviews

4
Based on 8 reviews
Cleanliness: 3.21
Service: 5.18
Location: 5.22
Room Quality: 3.67
Amenities: 3.2
Value for Money: 4.16
Food and Beverage: 3.21
Overall Experience: 4.18
L
LAURA CAROLINA • couple • co
8
Cómodo
Pros:

Buena ubicación

2026-08-31 • via Nuitee
B
Barría • solo_traveller • pa
10
Pros:

La ubicación, el espacio de la habitación en habitación, baño.

Cons:

Todo bien.

2026-08-19 • via Nuitee
H
Hernan dario • solo_traveller • co
8
2026-08-16 • via Nuitee
B
Beatriz • family_with_children • es
7
2026-08-14 • via Nuitee
J
Juan Sebastián Camelo • solo_traveller • co
9
Pros:

Buena atención

Cons:

Todo correcto

2026-08-07 • via Nuitee
M
Maria • extended_group • co
8
Excelente
Pros:

Cumplieron con todo lo prometido ,excelente ubicación

2026-08-06 • via Nuitee
P
Plácido • couple • es
10
Pros:

La ubicación es perfecta para visitar Guatapé. Al lado del centro, pero en el malecón.
Las vistas preciosas al embalse desde la habitación.
La amabilidad del personal.
Es muy confortable, habitaciones espaciosas, limpieza, comodidad de la cama...
Nos permitieron guardar el equipaje fuera del horario del check-out.

Cons:

Imposible decir nada negativo.

2026-08-02 • via Nuitee
L
Leandra • solo_traveller • ch
9
Pros:

Hatten ein sehr geräumiges Zimmer mit Balkon. Die Lage ist super und es war sehr sauber. Waren für eine Nacht da, Checkout um 13 Uhr ist super wenn man am Morgen noch zum Rock gehen möchte.

2026-07-24 • via Nuitee
I
Isabel • couple • ar
10
2026-07-20 • via Nuitee
L
Limaalfa • couple • co
8
2026-07-19 • via Nuitee
M
Marcel • extended_group • nl
6
Lawaaiige ervaring in mooi hotel
Pros:

De locatie had een mooi uitzicht.

Cons:

Het was erg warm (geen airco). Het was erg lawaaiig.

2026-07-19 • via Nuitee
J
John Alexander • couple • co
8
Buen Hotel, Buena Ubicación para una noche . Buen Precio Calidad
Pros:

Ubicación

Cons:

La Cama Dura

2026-07-14 • via Nuitee
M
marie-lucie • solo_traveller • fr
1
Pros:

L emplacement proche du centre

Cons:

La chambre était sans fenêtre extérieur, sans aération et avec un bruit du moteur de la hotte du restaurant en dessous jusqu'à 22h. Un petit ventilateur qui ne ventilait rien et faisait juste du bruit. Pour le bruit du moteur j en ai parlé à 2 reprises au personnel qui n en avait rien à faire

2026-07-12 • via Nuitee
V
vale • couple • co
7
2026-07-10 • via Nuitee
B
breiner • solo_traveller • co
6
Sauna
Pros:

Buenas vistas
Buena atención
Todo muy limpio

Cons:

Como está ubicado el hotel recibe todo el sol, por ende cuando hace mucho calor la habitación se vuelve un sauna tanto de día como de noche. Por ende llegar de la calle en un sol fuerte, no vas a llegar a descansar si no a sentir más calor.

Todo esto porque no tienen aire acondicionado.

2026-07-03 • via Nuitee
M
Miguel • couple • us
8
Great place if you wanna be in the middle all of the attractions
Pros:

Good place very close to downtown in the main plaza

2026-06-28 • via Nuitee
T
thomas • solo_traveller • fr
10
2026-06-27 • via Nuitee
L
LUISA FERNANDA • solo_traveller • de
9
Pros:

La relación calidad - precio nos sorprendió. Su ubicación es ideal. El personal fue muy amable, atento y muy dispuesto a servir. La habitación cómoda, muy amplia. Nuestra estancia fue mejor de lo que esperábamos.

2026-06-26 • via Nuitee
L
Luis • couple • co
8
2026-06-16 • via Nuitee
E
ELIZABETH • couple • co
7
Está bien para una noche
Pros:

Buena ubicación, limpio, buena atención de Daniela

2026-06-12 • via Nuitee