Stay KooooK Bern City - Online Check In

Hotels
8.9 (5837 reviews)
Zeughausgasse 28 , Bern , CH
+41 800 566 665

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location
Clean and tidy common areas
Cons:
Room size issues
Noise from adjacent rooms
Minor cleanliness issues

Categories

Cleanliness
8.34
Most reviews indicate cleanliness, with few mentions of small issues.
Service
9.31
Consistently positive comments about the attentive and friendly staff.
Location
9.35
Positive feedback about the hotel’s ideal and central location.
Room Quality
8.8
Rooms are generally comfortable, but some complaints about size and noise.
Amenities
8.83
Good amenities but some guests suggested improvements for comfort.
Value for Money
8.49
Value perceived as high relative to experience, with room for improvement in comfort for longer stays.
Food and Beverage
8.84
Good quality of public area offerings cited, but no specific mentions for improvements.
Overall Experience
9.22
Generally satisfied guests, despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:38

Property Description

Central Location
Stay KooooK Bern City - NEW OPENING is conveniently located in the heart of Bern, just a short walk from major attractions like the Zytgloggeturm clock tower and the Federal Palace of Switzerland.

Unique Accommodation
Experience a cozy stay at The Flat, a charming old building apartment where you can relax in the living room, enjoy the game room, and cook with friends in the kitchen/dining room.

Convenient Amenities
Enjoy comfortable beds with a view, rain showers, and free WiFi. Explore dining and shopping options nearby and take advantage of free public transport in Bern.

Book now for an unforgettable stay at Stay KooooK Bern City - NEW OPENING!

Important information:

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

When booking 5 rooms and more, different conditions and policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

8.9
Based on 5837 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.49
Food and Beverage: 8.84
Overall Experience: 9.22
M
Mark • couple • us
9
2026-09-19 • via Nuitee
A
Ana • solo_traveller • pt
9
Muito pratico e adequado ao objectivo da viagem
Pros:

Localização e funcionalidade

Cons:

Nada.

2026-09-19 • via Nuitee
K
Kathrin • extended_group • ch
8
2026-09-18 • via Nuitee
D
Dutrevis • couple • ch
10
2026-09-16 • via Nuitee
C
Christof • couple • ch
9
Ich würde trotzdem wieder hier übernachten!
Pros:

Stylisch

Cons:

Es war etwas lärmig

2026-09-16 • via Nuitee
S
sarah • solo_traveller • fr
10
Cons:

Pas de télévision dans la chambre mais c'est pas trop grave

2026-09-16 • via Nuitee
Z
Zuo Wei • couple • cn
9
Pros:

地理位置好 卫生干净 入住方便

Cons:

卫生间的地漏下水太慢了 希望能改进

2026-09-16 • via Nuitee
C
Christian • solo_traveller • ch
9
2026-09-15 • via Nuitee
T
Takanori • solo_traveller • gb
10
2026-09-15 • via Nuitee
N
Norbert • solo_traveller • de
8
Cons:

Es gab im Zimmer leider keinen Stuhl/Sessel

2026-09-15 • via Nuitee
G
GB • solo_traveller • ch
9
Great hotel
Pros:

Great location, very comfortable and clean room!

Cons:

It is quite complicated to download the invoice.

2026-09-15 • via Nuitee
K
Karin • solo_traveller • ch
8
Das Hotel eignet sich gut für unkompliziertes Reisen.
Pros:

Das Hotel befindet sich sehr zentral und mit den öffentlichen Verkehrsmitteln gut erreichbar. Das kontaktlose Ein- und auschecken ist noch etwas gewöhnungsbedürftig, auch die Türöffnung über das Handy ist für mich neu, hat aber gut funktioniert. Das Zimmer und auch das ganze Hotel war sauber und gepflegt.

Cons:

Leider gab es im Zimmer keinen Fernseher, Frühstück war auch nicht dabei. Gleich um die Ecke befindet sich ein Starbucks und ein paar Schritte weiter eine Bäckerei. Gleich neben dem Hotel befindet sich ein italienisches Restaurant.

2026-09-15 • via Nuitee
B
Bettina • solo_traveller • ch
8
Pros:

kleiner raum bestmöglich genutzt

Cons:

- matratze zu weich
- sehr ringhörig
- ich habe einen stuhl vermisst

2026-09-14 • via Nuitee
S
Sigal • solo_traveller • il
7
2026-09-14 • via Nuitee
A
Alex • couple • ch
8
Günstige Unterkunft, die zentral gelegen ist.
Pros:

Die Lage

Cons:

Das Bett: ich rollte ständig an den Rand

2026-09-14 • via Nuitee
A
Andreas • solo_traveller • ch
9
2026-09-14 • via Nuitee
B
Brigitte • couple • ch
7
2026-09-14 • via Nuitee
N
Niklaus • solo_traveller • ch
7
Pros:

Coole Einrichtung, freundliches Personal

Cons:

Check in
Ganz kleine Badetücher

2026-09-13 • via Nuitee
G
Gyong • solo_traveller • ch
8
A cozy stay in the center of Bern
Pros:

Very stylish, lovely concept. We loved the shared kitchen and communal living room, and the roof terrace for a last drink. The location is fantastic. Our room had an issue when we arrived, but the staff were very responsive and arranged for us to switch to another room. C

Cons:

Bit expensive for what it offers

2026-09-13 • via Nuitee
M
Matthias • couple • de
8
2026-09-13 • via Nuitee