Stay KooooK Bern City - Online Check In

Hotels
8.9 (5837 reviews)
Zeughausgasse 28 , Bern , CH
+41 800 566 665

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location
Clean and tidy common areas
Cons:
Room size issues
Noise from adjacent rooms
Minor cleanliness issues

Categories

Cleanliness
8.34
Most reviews indicate cleanliness, with few mentions of small issues.
Service
9.31
Consistently positive comments about the attentive and friendly staff.
Location
9.35
Positive feedback about the hotel’s ideal and central location.
Room Quality
8.8
Rooms are generally comfortable, but some complaints about size and noise.
Amenities
8.83
Good amenities but some guests suggested improvements for comfort.
Value for Money
8.49
Value perceived as high relative to experience, with room for improvement in comfort for longer stays.
Food and Beverage
8.84
Good quality of public area offerings cited, but no specific mentions for improvements.
Overall Experience
9.22
Generally satisfied guests, despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:38

Property Description

Central Location
Stay KooooK Bern City - NEW OPENING is conveniently located in the heart of Bern, just a short walk from major attractions like the Zytgloggeturm clock tower and the Federal Palace of Switzerland.

Unique Accommodation
Experience a cozy stay at The Flat, a charming old building apartment where you can relax in the living room, enjoy the game room, and cook with friends in the kitchen/dining room.

Convenient Amenities
Enjoy comfortable beds with a view, rain showers, and free WiFi. Explore dining and shopping options nearby and take advantage of free public transport in Bern.

Book now for an unforgettable stay at Stay KooooK Bern City - NEW OPENING!

Important information:

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

When booking 5 rooms and more, different conditions and policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

8.9
Based on 5837 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.49
Food and Beverage: 8.84
Overall Experience: 9.22
J
Jacqueline • family_with_children • ch
10
2026-10-31 • via Nuitee
M
Mariepaule • solo_traveller • ch
4
J’ai attendu et j’ai eu froid
Pros:

Emplacement mais il ne faut pas ouvrir la fenêtre être il y’a du bruit

Cons:

Les explications ne sont pas suffisantes et PAS EN FRANÇAIS ni italien dans la CAPITALE Y les 3 entréES sont compliquéeS . Le lien avec booking n’est pas pro : pas de clé J’ai passé 15 min a attendre une interlocutrice. Très dévouée (merci) au téléphone devant la borne ett puis une heure sur le téléphone et la borne pour entrer obtenir ma clé . 3 personnes m’ont aidé . Je n’ai pas pu écrire à l’établissement

2026-10-31 • via Nuitee
O
oOSaniOo • solo_traveller • de
9
Pros:

Technisch mit checkin/out alles super geklappt, Lage top, Zimmer gut, Bett bequem, modern und sauber

Cons:

Heizung scheinbar nicht individuell einstellbar
Wurde nicht wärmer, unklar wieviel grad herrschte da keine anzeige gegeben

2026-10-29 • via Nuitee
R
Raphael • couple • ch
9
für city business trip sehr gut
Pros:

sehr gut! alles!

Cons:

alles nur via telefon.

2026-10-29 • via Nuitee
M
Marie-Christine • family_with_children • ch
7
Je ne le recommande pas
Pros:

L’emplacement au centre de la ville

Cons:

L’accès à l’intérieur de l’établissement, impersonnel
La chambre pas confortable et très bruyante

2026-10-29 • via Nuitee
F
furio • solo_traveller • it
7
2026-10-29 • via Nuitee
C
Christine • solo_traveller • li
10
Ich kann dieses Hotel sehr empfehlen und würde es auch beim nächsten Besuch in Bern buchen
Pros:

Unkomplizierter check in, super gelegen auch zur Tiefgarage

2026-10-29 • via Nuitee
S
Sandra • family_with_children • ca
10
Pros:

Everything

2026-10-27 • via Nuitee
M
Markus • couple • ch
10
Immer wieder gerne
2026-10-27 • via Nuitee
S
Susie • family_with_children • us
10
We got lost and needed a last minute place to stay. This was a pleasant surprise when we needed rest
Pros:

The entire hotel was fabulous. From the circular staircase to the lounge/kitchen area, amenities, friendly staff and other guests. The hotel room was perfect--a bit small but to be expected for being right in the center of the city. The location was excellent because steps from shops, restaurants, etc.

Cons:

Nothing. All great!

2026-10-27 • via Nuitee
E
elke • couple • ch
10
perfekt
Pros:

tolle lage, toll die lounge & küche, zimmer klein aber alles was es braucht

2026-10-26 • via Nuitee
E
elke • solo_traveller • ch
10
2026-10-26 • via Nuitee
T
Tobias • extended_group • ch
9
Pros:

Stil

2026-10-26 • via Nuitee
P
Priyanka • solo_traveller • ca
10
My stay was pretty perfect. 5 minutes walk to the main station, I could settle myself everyday easily catch trains to t
Pros:

The location, the common area having everything you need was awesome. 10 on 10 for that and safety as a solo female traveller. The rooftop was breathtaking watching sunrise and sunset.

Cons:

Loved everything, beautiful property inside out.

2026-10-25 • via Nuitee
D
Daniel • couple • ch
4
Super séjour si vous ne vous souciez pas de vos données personnelles.
Pros:

Le design

Cons:

Le fait de devoir envoyer une copie de pièce d’identité pour le check in est beaucoup trop risqué! En plus, il n’y a pas de contrôle!!! Risque de fuite de données personnelles accru. Envoyé 4 messages en plusieurs jours, jamais eu de réponse, mauvais!

2026-10-25 • via Nuitee
R
Raphael • extended_group • ch
10
2026-10-24 • via Nuitee
M
Mihaela Andreea • family_with_children • ro
8
Pros:

Amplasarea.

Cons:

Camera cam mica.

2026-10-23 • via Nuitee
B
bertrand • family_with_children • ch
8
2026-10-23 • via Nuitee
D
Denise • solo_traveller • ch
9
Emplacement idéal, à quelques minutes de la gare, nombreux magasins alimentaires ou bistrots sympas
Pros:

Les parties communes lumineuses et pratiques, dont la cuisine.

Cons:

?

2026-10-23 • via Nuitee
S
Sonja • solo_traveller • ch
10
2026-10-22 • via Nuitee