Stay KooooK Bern City - Online Check In

Hotels
8.9 (5837 reviews)
Zeughausgasse 28 , Bern , ch
+41 800 566 665

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location
Clean and tidy common areas
Cons:
Room size issues
Noise from adjacent rooms
Minor cleanliness issues

Categories

Cleanliness
8.34
Most reviews indicate cleanliness, with few mentions of small issues.
Service
9.31
Consistently positive comments about the attentive and friendly staff.
Location
9.35
Positive feedback about the hotel’s ideal and central location.
Room Quality
8.8
Rooms are generally comfortable, but some complaints about size and noise.
Amenities
8.83
Good amenities but some guests suggested improvements for comfort.
Value for Money
8.49
Value perceived as high relative to experience, with room for improvement in comfort for longer stays.
Food and Beverage
8.84
Good quality of public area offerings cited, but no specific mentions for improvements.
Overall Experience
9.22
Generally satisfied guests, despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:38

Property Description

Central Location
Stay KooooK Bern City - NEW OPENING is conveniently located in the heart of Bern, just a short walk from major attractions like the Zytgloggeturm clock tower and the Federal Palace of Switzerland.

Unique Accommodation
Experience a cozy stay at The Flat, a charming old building apartment where you can relax in the living room, enjoy the game room, and cook with friends in the kitchen/dining room.

Convenient Amenities
Enjoy comfortable beds with a view, rain showers, and free WiFi. Explore dining and shopping options nearby and take advantage of free public transport in Bern.

Book now for an unforgettable stay at Stay KooooK Bern City - NEW OPENING!

Important information:

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

When booking 5 rooms and more, different conditions and policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

8.9
Based on 5837 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.49
Food and Beverage: 8.84
Overall Experience: 9.22
麗娟 • extended_group • tw
10
Pros:

房間乾淨,交誼廳有免費茶水、咖啡,有共用大廚房,廚房用品非常齊全,環境舒適猶如自己的家，非常推薦。

2026-08-29 • via Nuitee
K
Kieran • solo_traveller • ch
9
2026-08-29 • via Nuitee
K
Kandai • couple • jp
10
2026-08-29 • via Nuitee
G
Gerhard • solo_traveller • at
10
2026-08-29 • via Nuitee
C
Carmen • couple • es
8
2026-08-29 • via Nuitee
S
Simone • couple • ch
10
Sehr gerne wieder!
Pros:

- Das freundliche, hilfsbereite Personal
- der leckere Kaffee
- die tolle Lage

Cons:

- das Bett und die Kissen waren unbequem. Vielleicht wegen der zusätzlichen Auflage auf der Matratze als Schutz?

2026-08-29 • via Nuitee
D
Daniel • family_with_children • es
8
2026-08-28 • via Nuitee
H
Hikmet • family_with_children • tr
10
Uygun fiyat güzel manzara
Pros:

Öncelikle merkeze ve tren istasyonu, metro ve otobüs hatlarına çok yakın. Terası mükemmel manzarası var ve gün batımını izleyip akşamda rahatlıkla oturup manzara eşliğinde birşeyler içebilirsiniz. Ortak alanda 7/24 su, kahve çay mevcut. Aynı zamanda ortak alanda kahvaltınızı hazırlayıp kendi yemeğinizide pişirebilirsiniz ki bern gibi pahalı bir şehirde gerçekten bu çok güzeldi bizim için, özellikle çocuğumuzun çok hoşuna gitti hiç çıkmak istemiyordu, küçük oyun odasıda mevcur. Yine gelirsem kalacağım yer kesinlikle burası.

Cons:

——

2026-08-27 • via Nuitee
A
annalisa • family_with_children • it
9
Validissima struttura
Pros:

L’albergo si trova in un meraviglioso palazzo d’epoca in pieno centro.
La camera era accogliente e arredata con gusto.

2026-08-27 • via Nuitee
M
Marcel • couple • ch
9
2026-08-26 • via Nuitee
N
Nadège • solo_traveller • fr
10
2026-08-26 • via Nuitee
M
Mckenzie • couple • ca
10
2026-08-26 • via Nuitee
L
Lode • solo_traveller • be
2
Een schandalig hoge prijs voor een kamer van 11 m2 zonder enig comfort.. Foei.
Pros:

Vriendelijke persoon ‚s morgens op de eerste verdieping

Cons:

Geen ontbijt, deuren opende niet met het complexe systeem van codes, geen radio of tv, kamer kleiner dan een gevangeniscel, 11 vierkante meter voor méér dan € 250, een schande. Hoe durft Booking.com daar een rating van 8.6 aan geven, foei.

2026-08-26 • via Nuitee
J
JOSE • couple • es
9
Céntrico y funcional
Pros:

Instalaciones comunes para los huéspedes

Cons:

No tiene TV en la habitación

2026-08-26 • via Nuitee
A
Anna • solo_traveller • fr
10
2026-08-25 • via Nuitee
L
Linda Sarah • solo_traveller • ch
10
Pros:

There was a cooling system in our room which was perfect during the hot weather! It is rare to find air conditioning in Switzerland so this was a huge plus. The facilities were all very clean. I also liked the community area with free coffee and a the separate gaming room where we could play table football.

2026-08-25 • via Nuitee
C
Carlotta • extended_group • it
10
Una splendia esperienza
Pros:

La posizione e la formula di accoglienza

Cons:

Nulla

2026-08-25 • via Nuitee
D
Daniela • couple • it
10
Una delle migliori strutture in cui sia stata ospite.
Pros:

Camera arredata in modo originale e con molto gusto. Letto e cuscini comodissimi.
La zona cucina e pranzo è bellissima e gestita molto bene. Bevande per la colazione sempre disponibili e i supermercati vicini permettono un notevole risparmio.
Sono presenti più sale relax con divani, tavolini e giochi.
Lo staff è gentilissimo e sempre disponibile.

Cons:

Nulla da dire. Tutto perfetto.

2026-08-25 • via Nuitee
C
Carlotta • extended_group • it
10
Pros:

La posizione è splendida e la formula dell’hotel molto carina

Cons:

Stanze un po’ strette

2026-08-25 • via Nuitee
J
Jessica • family_with_children • gb
8
Overall a positive experience and we would definitely use again for a short trip
Pros:

Great location and facilities. Communal kitchen and roof top terrace suited our needs perfectly. Good value for money. Easy check in and luggage storage facilities were available.

Cons:

Sofa bed ok for kids but not ideal for adults. Room was fairly basic and bathroom floor was completely wet after one shower but neither of these were a problem for a short stay.

2026-08-24 • via Nuitee