Stay KooooK Bern City - Online Check In

Hotels
8.9 (5206 reviews)
Zeughausgasse 28 , Bern , ch

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location
Clean and tidy common areas
Cons:
Room size issues
Noise from adjacent rooms
Minor cleanliness issues

Categories

Cleanliness
8.34
Most reviews indicate cleanliness, with few mentions of small issues.
Service
9.31
Consistently positive comments about the attentive and friendly staff.
Location
9.35
Positive feedback about the hotel’s ideal and central location.
Room Quality
8.8
Rooms are generally comfortable, but some complaints about size and noise.
Amenities
8.83
Good amenities but some guests suggested improvements for comfort.
Value for Money
8.49
Value perceived as high relative to experience, with room for improvement in comfort for longer stays.
Food and Beverage
8.84
Good quality of public area offerings cited, but no specific mentions for improvements.
Overall Experience
9.22
Generally satisfied guests, despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:38

Property Description

Central Location
Stay KooooK Bern City - NEW OPENING is conveniently located in the heart of Bern, just a short walk from major attractions like the Zytgloggeturm clock tower and the Federal Palace of Switzerland.

Unique Accommodation
Experience a cozy stay at The Flat, a charming old building apartment where you can relax in the living room, enjoy the game room, and cook with friends in the kitchen/dining room.

Convenient Amenities
Enjoy comfortable beds with a view, rain showers, and free WiFi. Explore dining and shopping options nearby and take advantage of free public transport in Bern.

Book now for an unforgettable stay at Stay KooooK Bern City - NEW OPENING!

Important information:

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

When booking 5 rooms and more, different conditions and policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 5206 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.49
Food and Beverage: 8.84
Overall Experience: 9.22
K
Kaspar • couple • ch
8
Wir sind sehr zufrieden und kommen wieder
Pros:

Die Lage ist super. Sauberkeit sehr gut. Preis/Leistung ist ok.
Gemeinschaftsraum und Ausstattung sehr gut.

Cons:

Parkmöglichkeit.

2026-04-04 • via Nuitee
P
Parth • couple • au
10
I will recommended 100 more of my friend.
Pros:

Everything about it.

Cons:

There was nothing.

2026-04-03 • via Nuitee
E
Eliane • extended_group • br
10
Excelente custo benefício e ótima localização
Pros:

Localização, no centro , a poucos passos dos pontos turísticos . Cozinha compartilhada bem equipada , supermercado próximo . Máquina de café disponível ( latte / capuccino/ espresso/chocolate ) .

Cons:

Só tive um pouco de dificuldade no início para entender que tudo funciona com o app . Desde check-in até check out . E tb abrir as portas

2026-04-03 • via Nuitee
D
Debora • extended_group • ch
9
2026-04-02 • via Nuitee
A
Andreas • couple • de
10
Top Unterkunft
Pros:

Super Lage, tolles Denkmalgeschütztes Gebäude mit moderner Ausstattung. Zimmer mit guten Design, klein aber ausreichend. Alles top

Cons:

Kein TV, aber es geht auch ohne

2026-04-02 • via Nuitee
J
juergen • solo_traveller • de
10
A very cozy bed, functional room, friendly hostesses and terrific location in a lovely old building!
Pros:

Die außergewöhnliche Freundlichkeit der Mitarbeiter und und die originelle Ausstattung des Zimmers haben mir gefallen.
Ich habe diese Unterkunft sofort weiterempfohlen ( Familie in Bern und auch Verwandten in the UK)
Ich habe dort extrem gut geschlafen! Lag das am Bett....?
Frühstück außer Haus- aber mir wurde Cappuccino angeboten und ich konnte mich in dem kleinen, jedoch gemütlichen Zimmer etablieren! Love to recommend you to my Canadian friends and family! Terrific location!

Cons:

N/A

2026-04-01 • via Nuitee
N
Nikoletta • couple • ch
10
A warm, beautifully designed hotel
Pros:

This is truly one of our favorite hotels in Bern. We absolutely love it — it feels warm, welcoming, and beautifully designed.
The rooms are extremely well maintained and thoughtfully arranged. Everything shows great attention to detail.
Honestly, it’s the kind of place that makes us want to travel just to relax there with my partner, especially enjoying the wonderful lounge areas.

Cons:

.

2026-04-01 • via Nuitee
M
Martin • solo_traveller • de
10
2026-04-01 • via Nuitee
C
Christian • solo_traveller • de
5
Pros:

freundliches Personal; To-Go Becher für Kaffee beim Frühstück

Cons:

sehr sterile Einrichtung; überall Hartplastik

2026-03-31 • via Nuitee
A
Alexander • solo_traveller • de
8
Empfehlenswert
Pros:

Die Lage ist super, sehr zentral in Bern gelegen. Der Check-In online funktioniert sehr gut und einfach. der Aufenthaltstraum ist großzügig und man bekommt Tee, Kaffee und Wasser.

Cons:

Das Waschbecken im Raum und ein fehlender Schrank/Bereich in dem man seine Klamotten unterbringen kann.

2026-03-31 • via Nuitee
S
Sandrine • solo_traveller • ch
10
2026-03-31 • via Nuitee
M
Marine • couple • ch
10
2026-03-31 • via Nuitee
F
Fabienne • solo_traveller • ch
9
2026-03-31 • via Nuitee
B
Bigna • family_with_children • ch
7
Pros:

Lage, Zimmer, Aufenthaltsraum mit Küche und Spielzimmer

Cons:

Online-checkin super kompliziert und schwierig, wenn für jemand anderen (mit)gebucht

2026-03-31 • via Nuitee
N
Nadine • solo_traveller • ch
9
2026-03-30 • via Nuitee
S
Simon • couple • ch
7
2026-03-30 • via Nuitee
S
sn5i • solo_traveller • be
10
2026-03-30 • via Nuitee
A
Alessia • family_with_children • it
10
Pros:

Posizione comoda al centro, alla stazione ferroviaria, ai mezzi pubblici, ai locali.
Camera spaziosa, molto pulita, arredata con estremo gusto.
Molto apprezzata la hall composta da diversi ambienti dotati di comodi divani, poltrone, sedie, tavolini...qui è presente anche la cucina a disposizione degli ospiti e un punto vivande caldo.

2026-03-30 • via Nuitee
M
Monika • family_with_children • ch
8
2026-03-30 • via Nuitee
E
Erik • extended_group • ch
10
Pros:

Mega schöne Unterkunft…Lage Top…

2026-03-29 • via Nuitee