Stay KooooK Bern City - Online Check In

Hotels
8.9 (5206 reviews)
Zeughausgasse 28 , Bern , ch

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location
Clean and tidy common areas
Cons:
Room size issues
Noise from adjacent rooms
Minor cleanliness issues

Categories

Cleanliness
8.34
Most reviews indicate cleanliness, with few mentions of small issues.
Service
9.31
Consistently positive comments about the attentive and friendly staff.
Location
9.35
Positive feedback about the hotel’s ideal and central location.
Room Quality
8.8
Rooms are generally comfortable, but some complaints about size and noise.
Amenities
8.83
Good amenities but some guests suggested improvements for comfort.
Value for Money
8.49
Value perceived as high relative to experience, with room for improvement in comfort for longer stays.
Food and Beverage
8.84
Good quality of public area offerings cited, but no specific mentions for improvements.
Overall Experience
9.22
Generally satisfied guests, despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:38

Property Description

Central Location
Stay KooooK Bern City - NEW OPENING is conveniently located in the heart of Bern, just a short walk from major attractions like the Zytgloggeturm clock tower and the Federal Palace of Switzerland.

Unique Accommodation
Experience a cozy stay at The Flat, a charming old building apartment where you can relax in the living room, enjoy the game room, and cook with friends in the kitchen/dining room.

Convenient Amenities
Enjoy comfortable beds with a view, rain showers, and free WiFi. Explore dining and shopping options nearby and take advantage of free public transport in Bern.

Book now for an unforgettable stay at Stay KooooK Bern City - NEW OPENING!

Important information:

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

When booking 5 rooms and more, different conditions and policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 5206 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.49
Food and Beverage: 8.84
Overall Experience: 9.22
J
jean-christophe • solo_traveller • ch
9
Pros:

très bien situé au centre de la ville.
espace commun pour se détendre, travailler et se restaurer.
roof terrasse

2026-04-25 • via Nuitee
M
MIZUHO • couple • jp
10
2026-04-25 • via Nuitee
J
Jan • couple • ch
10
2026-04-25 • via Nuitee
Z
ZhiRui Carina • solo_traveller • gb
8
Great stay
Pros:

Fantastic location, had everything I needed: toiletries, hair dryer, a comfy double bed and plenty of room in the compact studio for a single person. Rain shower was a much welcome bonus.

Communal areas were good too, ironing board, coffee and tea, a kitchen and the terrace was lovely. Hosts were great, friendly and knowledgeable.

Cons:

One small issue was the electrical sockets by the sink in my room. They did not fit the hair dryer right so I had to replug the hair dryer every couple of mins.

2026-04-25 • via Nuitee
S
Sylvie • solo_traveller • be
3
2026-04-24 • via Nuitee
N
Natasha • family_with_children • us
10
Loved staying here! Room was exceptional and the Lou ge area was awesome. Kids loved playing fuzball!
Pros:

Beautiful!

2026-04-24 • via Nuitee
S
Samuel • solo_traveller • ch
8
2026-04-24 • via Nuitee
M
Marion • couple • li
7
Auf kleinstem Raum das Maximum an Funktionalität herausgeholt!
Pros:

Zentrale Lage

Cons:

Keine Rezeption, nur online Check-In möglich, keinerlei Personal

2026-04-23 • via Nuitee
B
Benjamin • solo_traveller • gb
8
2026-04-23 • via Nuitee
S
Sara • extended_group • it
9
Would (will!) return to this fantastic hotel without a doubt!
Pros:

Fantastic common room where you can cook, have a tea or coffee, relax, work, and (if you and they want!) chat with other guests. The hotel has been renovated beautifully and tastefully, maintaining much of its historic architectural and aesthetic character. The staff are kind, super helpful and lovely!

Cons:

The only problem (there were truly no others!) was the not-very-comfortable sofa bed.

2026-04-23 • via Nuitee
L
Leon • couple • us
8
2026-04-23 • via Nuitee
R
RICARDO • couple • br
7
Razoável. Apenas uma boa localização.
Pros:

Localização

Cons:

O check in sem funcionário é bem enrolado. Não conseguimos fazer por nós mesmos, dava erro a toda hora. Aí uma hóspede nos informou que no primeiro andar havia um funcionário que poderia nos ajudar e então deu certo. Quarto muito pequeno, mal da pra transitar. Acessibilidade ruim, degraus, lances de escada mesmo com elevador. Pelo preço, há melhores.

2026-04-22 • via Nuitee
F
Florian • solo_traveller • ch
9
Würde es wieder buchen
Pros:

War alles gut

Cons:

Etwas kleine Zimmer

2026-04-21 • via Nuitee
S
Santiago Sánchez Blasser • solo_traveller • py
10
2026-04-21 • via Nuitee
D
Daniel • solo_traveller • ch
9
2026-04-21 • via Nuitee
J
Jaehee • solo_traveller • kr
8
2026-04-21 • via Nuitee
S
Sarah • solo_traveller • ch
8
2026-04-20 • via Nuitee
M
marie-christine • solo_traveller • fr
8
lieu de vie tres comfortable
2026-04-20 • via Nuitee
R
Rahel • extended_group • ch
9
2026-04-19 • via Nuitee
P
Prandini • family_with_children • ch
10
Pros:

Sehr gut.

2026-04-19 • via Nuitee