Stay KooooK Bern City - Online Check In

Hotels
8.9 (5206 reviews)
Zeughausgasse 28 , Bern , ch

Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location
Clean and tidy common areas
Cons:
Room size issues
Noise from adjacent rooms
Minor cleanliness issues

Categories

Cleanliness
8.34
Most reviews indicate cleanliness, with few mentions of small issues.
Service
9.31
Consistently positive comments about the attentive and friendly staff.
Location
9.35
Positive feedback about the hotel’s ideal and central location.
Room Quality
8.8
Rooms are generally comfortable, but some complaints about size and noise.
Amenities
8.83
Good amenities but some guests suggested improvements for comfort.
Value for Money
8.49
Value perceived as high relative to experience, with room for improvement in comfort for longer stays.
Food and Beverage
8.84
Good quality of public area offerings cited, but no specific mentions for improvements.
Overall Experience
9.22
Generally satisfied guests, despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:38

Property Description

Central Location
Stay KooooK Bern City - NEW OPENING is conveniently located in the heart of Bern, just a short walk from major attractions like the Zytgloggeturm clock tower and the Federal Palace of Switzerland.

Unique Accommodation
Experience a cozy stay at The Flat, a charming old building apartment where you can relax in the living room, enjoy the game room, and cook with friends in the kitchen/dining room.

Convenient Amenities
Enjoy comfortable beds with a view, rain showers, and free WiFi. Explore dining and shopping options nearby and take advantage of free public transport in Bern.

Book now for an unforgettable stay at Stay KooooK Bern City - NEW OPENING!

Important information:

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

When booking 5 rooms and more, different conditions and policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 5206 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.49
Food and Beverage: 8.84
Overall Experience: 9.22
M
Mariya Doudik family_with_children es
10
2026-03-14 via Nuitee
M
Maria solo_traveller pt
10
2026-03-14 via Nuitee
S
sylvie couple it
7
Un hôtel à la chambre mini type japonais!
Pros:

J’ai aimé me promener dans le centre au pied de l’hôtel

Cons:

Le parking en théorie devait être plus économique pour le client de l’hôtel mais ce ne fut pas le cas

2026-03-14 via Nuitee
T
Theofanis couple gr
10
2026-03-14 via Nuitee
D
Danimatti family_with_children ch
9
2026-03-14 via Nuitee
A
Alanur extended_group tr
9
2026-03-14 via Nuitee
M
Marta solo_traveller es
10
Peaceful and connected
Pros:

Everything! The staff, location, my room and common spaces

2026-03-14 via Nuitee
F
Francesca extended_group it
8
Pros:

Un albergo moderno e molto curato nel
Design, pulito e accogliente …. lo staff molto disponibile. Bellissimo il terrazzo panoramico al sesto piano.

Cons:

Trovo che le camere doppie siano troppo piccole, bello il bagno e l’idea della doccia in camera ma il
Lavandino è troppo vicino al letto. Non male il the, le tisane e la caffetteria sempre a disposizione … ma non si può indicare le colazione compresa, perché non c’è.

2026-03-12 via Nuitee
B
BGF solo_traveller ch
10
Pros:

Magnifique bâtisse au cœur de Berne. Salons et cuisine à disposition pour tous, café et thé gratuits, terrasse sur le toit libre d'accès avec une vue imprenable sur la ville, chambre parfaitement propre, petite mais fonctionnelle. Tout était parfait!

2026-03-12 via Nuitee
V
Verena couple ch
10
2026-03-12 via Nuitee
M
manjit solo_traveller gb
10
Coolest hotel I’ve stayed at
Pros:

Loved the hotel. Great location and excellent facilities. Literally 5 min walk from the train station. Excellent for a city break.

Cons:

Not applicable

2026-03-12 via Nuitee
A
ADRIANA family_with_children br
10
Eu recomendo!
Pros:

Amei o hotel. Super bem localizado. Moderno. Funcional. Lindo. Equipe atenciosa. Voltaria com certeza.

2026-03-11 via Nuitee
A
ADRIANA family_with_children br
10
Eu super recomendo
Pros:

Amei o hotel. Super bem localizado. Moderno. Funcional. Lindo. A equipe muito cordial. Super recomendo.

2026-03-11 via Nuitee
M
Manel family_with_children es
8
2026-03-10 via Nuitee
A
Ana C family_with_children fr
9
Muy recomendable
Pros:

He repetido varias veces y me encanta el hotel: camas comodísimas, espacios comunes geniales, barra libre de café y posibilidad de usar la cocina común. Todo limpio y cuidado.

2026-03-10 via Nuitee
M
Ming Jing couple tw
9
2026-03-10 via Nuitee
P
Paul solo_traveller ch
10
Great time at the hotel traveling for work.
Pros:

The common room is great. The rooms are compact and sufficient for work travel. City Centre location is a plus.

Cons:

Complicated layout

2026-03-10 via Nuitee
Z
Zwigge family_with_children de
8
Pros:

War super. Das Zimmer war für drei Personen etwas eng. Check in lief problemlos. Gut gelegen.

2026-03-09 via Nuitee
C
Claudia solo_traveller ch
10
2026-03-09 via Nuitee
T
Tobias couple ch
9
super Aufenthalt für eine Nacht in Bern
Pros:

schönes, sauberes Zimmer, alles funktional durchdacht. Gepäckraum vorhanden.

Cons:

alles gut

2026-03-09 via Nuitee