Stay KooooK Bern City - Online Check In

Hotels
8.9 (5206 reviews)
Zeughausgasse 28 , Bern , ch

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location
Clean and tidy common areas
Cons:
Room size issues
Noise from adjacent rooms
Minor cleanliness issues

Categories

Cleanliness
8.34
Most reviews indicate cleanliness, with few mentions of small issues.
Service
9.31
Consistently positive comments about the attentive and friendly staff.
Location
9.35
Positive feedback about the hotel’s ideal and central location.
Room Quality
8.8
Rooms are generally comfortable, but some complaints about size and noise.
Amenities
8.83
Good amenities but some guests suggested improvements for comfort.
Value for Money
8.49
Value perceived as high relative to experience, with room for improvement in comfort for longer stays.
Food and Beverage
8.84
Good quality of public area offerings cited, but no specific mentions for improvements.
Overall Experience
9.22
Generally satisfied guests, despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:38

Property Description

Central Location
Stay KooooK Bern City - NEW OPENING is conveniently located in the heart of Bern, just a short walk from major attractions like the Zytgloggeturm clock tower and the Federal Palace of Switzerland.

Unique Accommodation
Experience a cozy stay at The Flat, a charming old building apartment where you can relax in the living room, enjoy the game room, and cook with friends in the kitchen/dining room.

Convenient Amenities
Enjoy comfortable beds with a view, rain showers, and free WiFi. Explore dining and shopping options nearby and take advantage of free public transport in Bern.

Book now for an unforgettable stay at Stay KooooK Bern City - NEW OPENING!

Important information:

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

When booking 5 rooms and more, different conditions and policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 5206 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.49
Food and Beverage: 8.84
Overall Experience: 9.22
R
Raphael • couple • ch
8
Séjour communautaire au cœur de Berne
Pros:

Une expérience assez unique pour séjourner au cœur de la vieille ville de Berne. Le concept d’une cuisine et d’un salon commun, avec la possibilité de cuisiner sur place, avec toutes sortes d’équipements et un fond de cuisine, la possibilité de se servir de boissons chaudes à volonté et gratuitement : thés, cafés ou sirops, le tout encadré par très sympathique personnel , voilà qui fait de ce séjour une expérience vraiment très originale.

Cons:

La chambre est vraiment très petite, et le fait que la douche ne soit pas intégrée à la salle de bain, mais donne directement sur le coin de la chambre n’est vraiment pas idéal. De même, il faisait très chaud et très sec, et le lit était relativement petit.

2026-02-14 • via Nuitee
J
Judith • solo_traveller • ch
10
2026-02-14 • via Nuitee
H
Heidi • couple • de
10
2026-02-14 • via Nuitee
R
Rebekka • solo_traveller • ch
8
2026-02-12 • via Nuitee
M
Matthias • extended_group • de
7
Wir kommen gerne wieder. Wir können das Hotel bedingt empfehlen
Pros:

Die Lage und die Ausstattung sowie die Einrichtung des Aufenthaltsraums.
Die APP hat gut funktioniert, die Schlüssel haben funktioniert (über Handy). Wir haben einen Zusatzschlüssel auf Karte erhalten. Die kostenlose Versorgung mit ganz ordentlichem Kaffe sowie Wasser war gut. Die Küche war mit Gemeinschaftskühlschrank und Herd ausgestattet. Das Treppenhaus ist stylisch und die Dachterrasse ist bei guter Sicht auf das Berner Oberland sensationell.

Cons:

Die Couch im Doppelzimmer war schön aber wenn man sie als Zusatzbett nutzen wollte, nicht überzeugend. Bei jeder Bewegung hat sie laute Geräusche von sich gegeben. Die Zimmer sind sehr klein. Die Toilette hatte keinen Klodeckel. Beim Spülen entstehen immer Aerosole, ohne Deckel sind die dann überall im Raum. Es gab kaum Möglichkeiten die Handtücher aufzuhängen. Die Dusche war mit einem nicht ganz ausreichenden Duschvorhang ausgestattet. Die Armaturen am Waschbecken und in der Dusche waren von bescheidener Qualität.

2026-02-12 • via Nuitee
S
Sergey • solo_traveller • es
10
2026-02-12 • via Nuitee
K
Khady Dieng • family_with_children • ch
8
2026-02-11 • via Nuitee
P
Polychronis • extended_group • ch
9
2026-02-11 • via Nuitee
R
Renna • family_with_children • it
10
Pros:

Molto

2026-02-11 • via Nuitee
O
Oikonomou • couple • gr
10
2026-02-11 • via Nuitee
G
Greg • solo_traveller • au
10
Pros:

Quirky hotel with small modern rooms. Kitchen facilities and a common area with free coffee. Roof top terrace was great.

Cons:

Room was clean but small.

2026-02-09 • via Nuitee
A
Amelie • couple • ch
10
Excellent stay
Pros:

All

2026-02-09 • via Nuitee
P
Patrick • family_with_children • ch
10
2026-02-09 • via Nuitee
J
Jan • solo_traveller • ch
9
2026-02-09 • via Nuitee
A
Aurel • couple • ch
9
2026-02-08 • via Nuitee
K
Kathryn • family_with_children • au
8
2026-01-31 • via Nuitee
F
Francisco Javier • couple • es
7
2026-01-31 • via Nuitee
R
Rita • solo_traveller • au
10
Highly recommended
Pros:

Everything!

Cons:

The room is small, if you have a large luggage, it'll be a bit difficult to fit in

2026-01-31 • via Nuitee
F
Florian • solo_traveller • ch
9
Pros:

Die Lage
Die moderneren Zimmer
Das online Check in

Cons:

Achtungen die Zimmer sind kleiner als auf den Bildern

2026-01-31 • via Nuitee
S
Samuel • solo_traveller • ch
9
2026-01-30 • via Nuitee