Stay KooooK Bern City - Online Check In

Hotels
8.9 (5688 reviews)
Zeughausgasse 28 , Bern , ch

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location
Clean and tidy common areas
Cons:
Room size issues
Noise from adjacent rooms
Minor cleanliness issues

Categories

Cleanliness
8.34
Most reviews indicate cleanliness, with few mentions of small issues.
Service
9.31
Consistently positive comments about the attentive and friendly staff.
Location
9.35
Positive feedback about the hotel’s ideal and central location.
Room Quality
8.8
Rooms are generally comfortable, but some complaints about size and noise.
Amenities
8.83
Good amenities but some guests suggested improvements for comfort.
Value for Money
8.49
Value perceived as high relative to experience, with room for improvement in comfort for longer stays.
Food and Beverage
8.84
Good quality of public area offerings cited, but no specific mentions for improvements.
Overall Experience
9.22
Generally satisfied guests, despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:38

Property Description

Central Location
Stay KooooK Bern City - NEW OPENING is conveniently located in the heart of Bern, just a short walk from major attractions like the Zytgloggeturm clock tower and the Federal Palace of Switzerland.

Unique Accommodation
Experience a cozy stay at The Flat, a charming old building apartment where you can relax in the living room, enjoy the game room, and cook with friends in the kitchen/dining room.

Convenient Amenities
Enjoy comfortable beds with a view, rain showers, and free WiFi. Explore dining and shopping options nearby and take advantage of free public transport in Bern.

Book now for an unforgettable stay at Stay KooooK Bern City - NEW OPENING!

Important information:

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

When booking 5 rooms and more, different conditions and policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 5688 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.49
Food and Beverage: 8.84
Overall Experience: 9.22
Y
Yoko • solo_traveller • jp
5
部屋が狭すぎる
Pros:

共有スペースが快適。コーヒーなどの飲み物がいつでも飲めるのがありがたい。

Cons:

私が宿泊した部屋は、とにかく狭かった。
ドアを開けた瞬間、すぐにベッドフレームがあって、ギョッとするレベル。
窓の外は壁だし、息苦しくて、独房かと思ったくらい。
スーツケースは開けるどころか、置く場所すらなかった。
色々な場所を旅行して、色々なホテルに泊まっていますが、ここが一番狭かった。
共用スペースは素敵だったのに残念でした。

2026-07-11 • via Nuitee
M
Moritz • solo_traveller • ch
5
2026-07-11 • via Nuitee
P
Peter • family_with_children • de
8
2026-07-11 • via Nuitee
K
Katja • solo_traveller • ch
9
Pros:

Tolles Hotel, modern, weltoffen
Grosser Aufenthaltsraum mit Küche und Co

Cons:

Zimmerschlüssel via App brauchte mehrere Anläufe

2026-07-10 • via Nuitee
E
eliferen • solo_traveller • tr
8
Pros:

Tesisin konumu, olanaklari ve ortak yasam alani cok guzeldi. Teras manzarasi muhtesem. Ortak mutfak imkani da cok iyi

Cons:

Odalar biraz küçük ve banyo biraz kullanişsiz. Ama tesis genel anlamda cok guzel.

2026-07-08 • via Nuitee
D
David • solo_traveller • de
7
2026-07-08 • via Nuitee
D
David • solo_traveller • de
10
2026-07-08 • via Nuitee
D
Danielle • solo_traveller • be
9
Pros:

La situation, la chambre

Cons:

/

2026-07-07 • via Nuitee
R
Rolf • couple • ch
8
Pros:

Sehr freundlich und sauber.

Cons:

Für grosse Menschen sind die Platzverhältnisse im Zimmer sehr knapp.

2026-07-06 • via Nuitee
A
Anne-Lea • solo_traveller • ch
10
2026-07-05 • via Nuitee
D
David • couple • gb
9
Quirky concept that works well
Pros:

Great property, lovely building and great facilities

Cons:

Nothing all was great

2026-07-04 • via Nuitee
M
Melanie • extended_group • ch
9
2026-07-01 • via Nuitee
T
Thomas • solo_traveller • ch
3
Im Internt wurde vieles verschönt dargestellt. Schade, dass man so flunkert
Pros:

Der Dachbalkon war sehr schön. Die Gemeinschaftsräume waren ansprechend. Die Lage ist top. Das Haus ist ein spannender Altbau.

Cons:

Das Zimmer war eine absolute Katastrophe. Ich denke, jeder der im Gefängnis ist, hat mehr Platz für sich. Kein TV null Komfort!!!!!!!!!!!

2026-07-01 • via Nuitee
Y
YIKAI • solo_traveller • fr
10
Pros:

The prime location, exceptionally attentive staff, and superior soundproofing make for an outstanding stay

2026-07-01 • via Nuitee
T
TSAI • extended_group • tw
10
2026-07-01 • via Nuitee
F
Fukai • solo_traveller • tw
10
2026-07-01 • via Nuitee
C
Constantin • extended_group • ch
9
Charmant et fonctionnel au Centre-Ville de Berne
Pros:

La fonctionnalité, l'emplacement, le Rooftop

Cons:

La femme de ménage qui toque à la porte 2-3 fois le matin alors que le check out est annoncé à 11h

2026-06-30 • via Nuitee
F
Fredreich • solo_traveller • us
10
Pros:

Location was great... the staff was so nice and helpful.. give us advice where to dine in and to stroll around the city..

Cons:

None..

2026-06-30 • via Nuitee
K
Katharina • family_with_children • ch
8
2026-06-30 • via Nuitee
K
Kenneth • solo_traveller • us
7
Great location
Pros:

Location

Cons:

Checking in could be confusing. It would be easy to have a video showing in detail how to check in and then how to use the website to open the respective doors.

The second floor public space was not mentioned in any of the messages I got. This is important because the laundry machine is down there too.

2026-06-30 • via Nuitee