Four Points by Sheraton Nashville Airport

Hotels
Marriott
7.8 (115 reviews)
800 Royal Pkwy, Nashville, Tennessee, 37214 , Nashville , US

Facilities

Fitness facilities
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable bed
Good breakfast
Great staff
Cons:
No hot water
Towel issues
Sloppy service at the desk

Categories

Cleanliness
5.41
No hot water in shower and issues with towel supply.
Service
8.38
Staff in the evening was great; front desk team were incredibly kind.
Location
8.42
Close to the airport, quiet setting, and easily accessible.
Room Quality
6.37
It was an ok stay, with some complaints about hot water.
Amenities
8.4
Breakfast was good.
Value for Money
8.86
Reasonably priced for the location.
Food and Beverage
8.41
Breakfast was good.
Overall Experience
8.18
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 02:35

Property Description

Welcome to Four Points by Sheraton Nashville Airport, your ultimate retreat in the vibrant city of Nashville.

Recreation and Relaxation
Stay fit and energized in our 24-hour fitness center or unwind in our serene garden, perfect for soaking in the sights and sounds of Nashville.

Dining Delights
Savor delicious meals at our on-site restaurant, or opt for the convenience of room service. Don’t forget to enjoy our daily buffet breakfast, available for a nominal fee.

Convenience at Your Fingertips
With free wireless internet access, express check-in/check-out, and a complimentary airport shuttle, we provide everything you need for a hassle-free stay.

Don’t miss out on an unforgettable experience; book your stay at Four Points by Sheraton Nashville Airport today!

Important information:

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.8
Based on 115 reviews
Cleanliness: 5.41
Service: 8.38
Location: 8.42
Room Quality: 6.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 8.18
J
Jennifer partner
2
Pros:

The lady at the desk was so sloppy and dismissive. Also, it didn’t matter that I had booked online. They didn’t have a room for me when I arrived

2025-10-12 via Nuitee
E
Elaine
10
Pros:

Comfortable bed

2025-10-12 via Nuitee
D
Danielle
10
Pros:

Breakfast was good

2025-10-09 via Nuitee
G
Gay family
10
Pros:

Breakfast was good

2025-10-06 via Nuitee
F
frank
10
Amazing airport hotel
Pros:

The front desk team were incredibly kind and the shuttle driver a brilliant story teller!

2025-09-23 via Nuitee
J
joseph
8
Pros:

Staff in the evening was great.

2025-09-13 via Nuitee
V
Vicky partner
8
Pros:

No hot water in shower ever, at best warm. Had to ask to get towels for shower after room cleaned, zero left I bathroom , and was given a hard time to get 2 towels one for each of us. Ended up only giving us one.

2025-08-17 via Nuitee
T
tameka
6
Pros:

It was an ok stay

2025-08-14 via Nuitee
S
Shahriar
8
Pros:

The properly is close the airport in a quiet setting and easily accessible, reasonably priced.

2025-07-21 via Nuitee
S
Stephanie
6
Bed comfortable, room needs updating
Pros:

Stay was comfortable but rooms need updating, it felt old and in need of some updating like carpet in the bedroom and tile in the shower - felt dirty simply because of this. Surface level did not appear dirty and bed was comfortable. Continental breakfast was not great.

2025-07-16 via Nuitee
D
Dedra partner
10
Pros:

Very quiet, clean and very friendly staff. Will definitely stay next time in Nashville.

2025-06-21 via Nuitee
A
Alicia
4
Pros:

There was hair in sink and for breakfast no coffee, downstairs coffee machine wasn't working for breakfast. Then tried using room coffee machine and the piece where you put the coffee bag was missing.

2025-06-12 via Nuitee
C
Cara family
6
Pros:

Staff was not overly friendly, property was average, room was not very clean- there was hair on the bathroom counter when we arrived and in the shower. They do not offer 24 hour transportation

2025-05-31 via Nuitee
J
james
8
Pros:

Good

2025-05-28 via Nuitee
D
Daryl
8
Shower pressure and temperature were amazing
Pros:

Room was great. Shower was the best shower I had experienced in years. Very clean. Honestly it was great all around. I wasn’t crazy about the breakfast but that could have just been me or the time I got to it but the coffee was very good.

2025-05-11 via Nuitee
S
Sherilyn
6
Pros:

I was on the ground floor, very loud with cars coming & going loudly all night. Lots of activity, talking loud guests, etc... The ceiling in the bedroom has serious peeling & a spot about the size of a dinner plate where the ceiling texture had fallen off, lots of cracking. End table nest to the bed had lots of spray paint splatters... Room just looked tired, needs cosmetic attention!

2025-04-07 via Nuitee
T
Tyler
10
Pros:

Comfy beds, good breakfast, and a friendly staff. Will be staying again

2025-04-03 via Nuitee
P
Peter
10
Pros:

Surrounding area was rundown

2025-04-02 via Nuitee
R
Rashad family
4
Pros:

So many things went wrong on a 4 night stay. From assigning to us the wrong room with someone is staying in already to clogged toilet, non-working refrigerator in the room to shower head that won't stay on the hook because the hook is broken. No maintenance on the weekend to fix issues in the room. When moved to another room 2 days later the mattress was sunk in the middle.

2025-03-28 via Nuitee
L
LaSonya family
10
Pros:

Everything was nice

2025-03-10 via Nuitee