The Westin Dallas Park Central

Hotels
•
Westin
8.6 (1433 reviews)
12720 Merit Drive , Dallas , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Filthy hotel
Expensive breakfast and room service

Categories

Cleanliness
7.74
Staff members are thieves. The hotel is filthy.
Service
9.71
The staff went above and beyond to make our stay exceptional; very welcoming and friendly.
Location
8.75
Good location with easy access.
Room Quality
8.7
Rooms are clean, spacious, and comfortable.
Amenities
8.73
Nice gym and small pool area.
Value for Money
8.19
Breakfast was considered expensive.
Food and Beverage
8.24
Room service was expensive.
Overall Experience
8.71
Most stays were positive with a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:30

Property Description

Luxurious Accommodations
The Westin Dallas Park Central, conveniently located off Interstate 635, offers elegantly furnished rooms with modern amenities like flat-screen TVs and plush bedding. Upgrade to a room with access to the exclusive Westin Club Lounge for added comfort and convenience.

Exceptional Dining and Entertainment
Indulge in a culinary experience at Café in the Park Restaurant, serving a Superfoods menu, or unwind with a locally-brewed beer at the Lobby Bar. Room service is also available for those who prefer dining in the comfort of their room.

Convenient Location and Facilities
With a 24-hour fitness center, business center, and in-room spa services, guests have everything they need for a relaxing stay. Explore nearby attractions such as NorthPark Center and Galleria Dallas, all within easy reach of the hotel.

Experience luxury and convenience at Westin Dallas Park Central - book your stay now for an unforgettable experience.

Important information:

Pet fee is 50 USD per room, per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 21 per day.

Location

Guest Reviews

8.6
Based on 1433 reviews
Cleanliness: 7.74
Service: 9.71
Location: 8.75
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 8.24
Overall Experience: 8.71
D
Danny • couple • us
8
Good value
Pros:

The property was quiet and secluded which was nice but very close to the freeway.

Cons:

Having to pay for valet, the sink was clogged and not enough towels.

2026-04-04 • via Nuitee
B
Brittaney • couple • us
8
2026-04-04 • via Nuitee
M
Michael • family_with_children • us
6
2026-04-04 • via Nuitee
R
Rafael • family_with_children • es
9
Genial, cómoda y muy bien ubicado
Pros:

Excelente

Cons:

Pues en realidad todo estaba a gusto

2026-03-31 • via Nuitee
G
Glynda • couple • us
10
Best value for a luxury hotel in Dallas
Pros:

Central location that made it easy to get everywhere we needed to. Miss “Free Free” checked us in and was the kindest person you will ever meet. The room was spotless and the bed was super comfortable. Breakfast was amazing, best buffet ever. And having an attached garage makes getting in and out so much easier that most hotels.

Cons:

Everything was great

2026-03-31 • via Nuitee
W
wade • family_with_children • us
5
Ok probably won’t stay again
Cons:

The elevator stopped working while we were in inside. And the room the carpet was were old , and the mattress were double and well used

2026-03-30 • via Nuitee
T
Tiki • family_with_children • us
10
Pros:

Yes

Cons:

Everything

2026-03-30 • via Nuitee
S
Shatanna • couple • us
10
2026-03-27 • via Nuitee
N
Nieson • couple • us
8
It was a good stay for my night in Dallas definitely well recommended.
Pros:

I enjoyed how spacious the room was , and the view was amazing.

Cons:

I didn’t like how it didn’t come with tooth paste in the room .

2026-03-26 • via Nuitee
N
nickrA6732NB • Business
8
Last second businesses trip
Pros:

I stayed here on business it was okay. I did not get anytime to enjoy the hotel due to my business plans. I would recommend this hotel as it is lovely. I had to call housekeeping a couple of times and o get towels to the room but that was the only down side l.

2026-03-25 • via Tripadvisor
M
Michael • couple • us
9
Cons:

The price of breakfast. Over rated...

2026-03-23 • via Nuitee
D
Destiny • family_with_children • us
10
2026-03-23 • via Nuitee
A
Alina • solo_traveller • us
10
Pros:

Amazing hotel with nice pool

2026-03-23 • via Nuitee
W
William • couple • us
10
10/10 Must stay again
Pros:

The Hotel Was Very Nice Looked Better In Person Staff Was Polite & Helpful

Cons:

Nothing

2026-03-23 • via Nuitee
J
jinchul • family_with_children • in
10
호텔 이용 후기
Pros:

아침식사는 아주 만족했습니다. 벌꿀, 오믈렛 등 먹기에 아주 적당했어요.

Cons:

주차비를 별도로 지급했는데, 주차비 정도는 무료였으면 하는 아쉬움이 있습니다.

2026-03-20 • via Nuitee
J
Joe • solo_traveller • us
8
2026-03-18 • via Nuitee
C
Courtney • couple • us
10
2026-03-16 • via Nuitee
J
Jester • couple • us
8
2026-03-16 • via Nuitee
R
Ross • couple • us
10
Great stay!
Pros:

NA

Cons:

NA

2026-03-09 • via Nuitee
T
Turner • solo_traveller • us
10
2026-03-05 • via Nuitee