Hilton Miami Downtown

Hotels
•
Hilton Worldwide
8.6 (314 reviews)
1601 Biscayne Blvd, Miami, Florida, 33132 , Miami , US
1-305-374-0000

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Pets allowed

Facilities

Fitness facilities
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
High parking fees
Cleanliness issues

Categories

Cleanliness
8.13
Some reviews mentioned cleanliness issues with old rooms needing maintenance.
Service
9.3
Numerous positive comments about attentive and friendly staff.
Location
9.34
Convenient access to nearby attractions and public transport.
Room Quality
7.79
Most reviews mention spacious rooms but also point out some were dated.
Amenities
8.82
General satisfaction with amenities, though breakfast options were lacking.
Value for Money
8.78
Mixed feelings due to parking costs, which were deemed high.
Food and Beverage
7.83
Some complaints about restaurant prices, but overall food quality was good.
Overall Experience
8.8
Transition from good service to some issues, but guests generally enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 22:04

Property Description

Discover a perfect blend of comfort and convenience at Hilton Miami Downtown, where modern elegance meets exceptional hospitality.

Recreational Amenities
Unwind in our stunning outdoor pool or break a sweat in our 24-hour fitness center, designed to cater to all your recreational needs.

Dining Options
Savor delicious meals at our on-site Brisa Bistro or grab a quick snack at our café. End your day with a refreshing cocktail at the bar/lounge, ensuring every moment is memorable.

Meeting & Event Space
Planning an event? Our expansive 40,000 square feet of versatile meeting space accommodates any occasion, supported by a 24-hour business center for all your professional needs.

Don't miss your chance to experience Miami in style – book your stay today!

Important information:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MIA

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Total Disability Score: 61.86
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 6
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 314 reviews
Cleanliness: 8.13
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.8
D
Donald • solo_traveller • us
9
2026-07-18 • via Nuitee
P
pennstarl • Business
10
Great service
Pros:

Everything was great. Magaly and Jose at the front desk where the best. Very informative and helpful.

2026-07-17 • via Tripadvisor
L
lewkyyy • Couples • California
10
Great place to stay & very helpful staff!
Pros:

I recently stayed at this hotel and was pleasantly surprised. The rooms were clean, the location was super convenient, and the prices seemed fair! All the staff was really nice, especially a young man named Sammy at the front desk. We had several questions about our rooms, about what to do in the area, and some confusion about what we were paying. Sammy really explained everything clearly and gave excellent recommendations about what to do in the area. He was very thorough & professional!

2026-07-17 • via Tripadvisor
2
234beatn • Business
10
Great stay, view and service
Pros:

This hotel exceeded my expectations. Sammy at the front desk provided super professional and exceptional service that made me feel right at home. On top of that, the room featured a truly stunning window view of the skyline and the bay that captured the perfect Miami vibe.

2026-07-17 • via Tripadvisor
T
Tanya • couple • us
9
Pros:

Location and rooms

Cons:

The lobby being on the second floor

2026-07-17 • via Nuitee
E
ericdY4971DL • Business
10
Great experience.
Pros:

Yangji was amazing at the front desk. Loved the room.

2026-07-16 • via Tripadvisor
W
Wanderer53131217145 • Family
10
Great customer service
Pros:

Sammy was amazing. Helped diffuse a situation that otherwise would have cost a lot of money from my mistake in booking.

2026-07-16 • via Tripadvisor
E
E974LQdavida • Family
10
Good service
Pros:

Sammy helped me out at the front desk and I am very happy with his service

2026-07-16 • via Tripadvisor
S
Sandhya • family_with_children • nl
8
2026-07-16 • via Nuitee
G
G8779ZNtaniav • Family
10
Great service
Pros:

Very good service and very polite. Loved Franz, how he helped us and was really kind to us.

2026-07-15 • via Tripadvisor
J
Jessica • couple • mx
10
2026-07-15 • via Nuitee
L
Lisa • solo_traveller • us
4
2026-07-14 • via Nuitee
A
Adventure46778260059 • Family
10
Front desk service
Pros:

Sammy provided outstanding customer service! From the moment I arrived, they were friendly, professional, and made sure I had a great experience. They were attentive, answered all my questions, and went above and beyond to make sure everything was perfect. It’s rare to find someone who genuinely cares about their customers the way Sammy does. I highly recommend asking for Sammy if you want excellent service. Thank you for making my visit so enjoyable!

2026-07-13 • via Tripadvisor
W
WK316 • Family • Montreal, Quebec
8
Great Location and Service, but a Few Comfort Issues
Pros:

Overall, I had a very good stay at Hilton Miami Downtown. The hotel is in a convenient location with easy access to downtown Miami, the Port of Miami, and plenty of restaurants and attractions nearby.

The room was clean, spacious, and offered beautiful views of the city and the bay. The staff was friendly, professional, and made check-in and check-out quick and easy. I also enjoyed the pool area and appreciated the hotel's amenities.

The only downsides were the pillows, which were surprisingly uncomfortable and made it difficult to get a good night's sleep, and the water pressure in the bathroom was quite weak. Neither issue ruined the stay, but they were noticeable enough to keep it from being a perfect experience.

Overall, I would still recommend Hilton Miami Downtown and would consider staying here again, especially because of the excellent location and great customer service.

2026-07-12 • via Tripadvisor
D
dorir91 • Family
10
Courtesy at front deak
Pros:

Sammy was amazing at the front desk!

2026-07-12 • via Tripadvisor
J
Jaime • family_with_children • fr
10
2026-07-12 • via Nuitee
S
Sean • couple • us
10
Ok
Cons:

The sound from the AC intake inside the room disturbed my sleep leaving me very tired

2026-07-11 • via Nuitee
B
Bertalenica • couple • us
7
Pros:

Bien me gusto la ubicacion

Cons:

Que la entrada fuera 4 pm eso no me gusto

2026-07-10 • via Nuitee
M
Morgan • couple • us
10
Easy, relaxing, streamlined short stay.
Pros:

Very friendly, knowledgeable and accommodating staff. Very close proximity to port for our cruise!

Cons:

Slightly expensive for just one night, however I understand paying for convenience and proximity. Also the staff and all facilities were great, well worth the money spent!

2026-07-10 • via Nuitee
D
DayTrip22889139867 • Business
10
Great Experience checking in
Pros:

Just checking in had a fabulous experience with Sam. I’m very excited about being back in Miami. Will write more later.

2026-07-09 • via Tripadvisor