The Surrey Hotel

Hotels
8.3 (3193 reviews)
465 Great North Road, Grey Lynn , Auckland , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleanliness
Breakfast prices

Categories

Cleanliness
7.63
Several reviews mentioned cleanliness positively, but some highlighted issues like bathroom maintenance.
Service
8.6
Overall, staff were friendly and accommodating, with positive remarks about their service.
Location
8.64
Multiple reviews praised the convenient location of the hotel near the city.
Room Quality
8.09
Rooms were generally well-received, but a few reviews mentioned they were a bit dated.
Amenities
8.12
While amenities such as a pool were appreciated, there were mentions of them needing improvement.
Value for Money
8.58
Most reviews indicated that the pricing reflected the quality of the stay.
Food and Beverage
8.13
Onsite dining was well-regarded, but some felt the breakfast prices were high.
Overall Experience
8.6
Overall, guests expressed satisfaction with their stay and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:54

Property Description

Variety of Rooms
The Surrey Hotel and Motel offers a diverse range of accommodations, from cozy motel studios to spacious 2 Bedroom Apartments, catering to every guest's needs and preferences.

Convenient Location
Situated just a short 5-minute drive from Auckland CBD, guests can easily explore popular attractions like Ponsonby, Western Springs, and Eden Park within a 20-minute walk, making it an ideal base for both business and leisure travelers.

On-Site Amenities
With an indoor swimming pool, gymnasium, guest laundry, and a traditional English pub serving delicious meals, guests can unwind and indulge in comfort without having to leave the property.

Ready to experience the perfect blend of convenience and comfort at The Surrey Hotel and Motel? Book your stay now and make unforgettable memories!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 3193 reviews
Cleanliness: 7.63
Service: 8.6
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.6
F
Frazer • couple • nz
10
2026-04-16 • via Nuitee
W
Wiremu • family_with_children • au
10
Pros:

Beautiful cheap stay for family's it's close to shops, bakery's and cafes, and not far off the highway. The staff were awesome and there's lots of free parking space.

2026-04-13 • via Nuitee
S
Sarah • solo_traveller • nz
10
Pros:

Great value for our stay. Has everything you need in great location. Clean, friendly and comfortable

2026-04-13 • via Nuitee
M
MARIA • family_with_children • nz
8
2026-04-12 • via Nuitee
K
Karleena • family_with_children • nz
5
2026-04-12 • via Nuitee
A
Annette • solo_traveller • nz
9
Would def stay here again. Excellent.alue for money and so close to city centre
Pros:

Friendly staff and great comms. Well located. Rooms were small but clean and tidy. Parking was great!

2026-04-11 • via Nuitee
C
Christine • family_with_children • nz
10
Pros:

The location was perfect and all the staff helpful!

2026-04-11 • via Nuitee
L
Lisa • family_with_children • nz
10
2026-04-11 • via Nuitee
J
Jennifer • family_with_children • nz
7
2026-04-10 • via Nuitee
G
Grant • family_with_children • nz
7
2026-04-09 • via Nuitee
N
Nathan • family_with_children • nz
9
2026-04-08 • via Nuitee
L
Lyn • family_with_children • au
9
2026-04-07 • via Nuitee
M
Megan • couple • nz
7
Good place to stay for a short break.
Pros:

Location, cleanliness, comfy beds and good shower.

Cons:

When people are using the pool, the noise can be clearly heard in the room.

2026-04-07 • via Nuitee
S
Simon • family_with_children • pg
8
It was good happy with everything
2026-04-06 • via Nuitee
J
Jenny • family_with_children • nz
8
Pros:

Cute old pub style hotel. Great location for us. Grey lynn shops were a vibe.

2026-04-06 • via Nuitee
S
Sara • family_with_children • nz
8
2026-04-06 • via Nuitee
H
hanson • family_with_children • nz
8
2026-04-04 • via Nuitee
A
Antoni • couple • nz
9
2026-04-02 • via Nuitee
M
Michaela • family_with_children • nz
7
Great staff and good stay for price
Pros:

Was a cute little place, pretty good location location and good facilities

Cons:

Rooms could be a tiny bit cleaner

2026-04-02 • via Nuitee
S
Sam • family_with_children • gb
9
2026-04-02 • via Nuitee