MainStay Suites Columbus North - Worthington

It was dirty. The dead bolt did not lock. It was in a terrible neighborhood. The staff was rude.

Staff seemed stoned. Not very helpful. Key cards didn’t work. Had to go to front desk multiple times. Floors in room needed to be mopped. Did not feel safe in the facility. Worried car would get broken into.

It was very loud, and the over all building was dirty, my room was really sticky, the sink had dirty forks inside of it. The plants in the entrance to the hotel needed watering, the plants made the space seem more special. Totally understand the difficulty of maintaining a property but simple things like smell and clean sheets really matter.

Overbooked and no rooms

It was in a bad neighborhood. The room was dirty. One of the front desk people was very sarcastic and snotty when I asked a valid simple question. I also let the staff know that my deadbolt on the door did not lock, dresser drawers were broken (unusable), and worst of all the stove top did not work at all. I booked this place specifically for the kitchen. The staff did not concern themselves at all with the issues and looked at me like “why are you telling me this”. There was only one staff member that I encountered once that was friendly, professional and seemed concerned with my report. But I only saw her once.

Drugs sales and people making me feel uncomfortable. Also people were having a fire pit in the grass and lawn chairs everywhere.

There was wood under the fridge it was sitting on. The hallways were nasty. People sat there trash out in the hall and nobody took care of it til the next morning. The only thing nice was the check in area and that was cluttered with papers. When I checked in the guy didn’t know how long I was staying and he mumbled didn’t speak clear or loud enough to hear. There was another guest using the phone at the front desk when I was checking in and was right in the way. The guy that checked us in seen we had things to bring in and didn’t tell us there was a cart to help or where to park to be closer to the room or elevator. Getting info from him was hard. When I was booking the room it didn’t say there wouldn’t be housekeeping unless you paid extra before 8 days. I was sent a separate email telling me after I booked it. Also that area was run down. Wasn’t made aware of that either.

Dirty. Rooms smelt like cigarette smoke. Homeless people outside. I wouldn’t recommend.

The location is okay as the empty hotels around seem to attract the homeless.

O valor pago pelo quarta estava muito acima da média normal de preços, porém a necessidade no momento nos fez reservar o quarto.

The floors were extremely dirty and sticky and there was hair in the shower and sink still.

Only complaints are the room keys kept deactivating every night when we got back, and this happened to everyone in our hallway nightly. So we had to take the time to go to the front desk, and sometimes the employees would disappear at night, and not be at the desk which is listed as 24hrs. One night I waited for 30 minutes at the desk waiting for someone to appear and help me get into our room.

Shower was dirty, faucet in the kitchenette area leaked, remote to the TV did not work, refrigerator still had beer/snacks from previous person. Ordered DoorDash and it was taken before we could grab it.

Blanket had a spot on it and ironing board was wobbly. Nothing major

It was nice but the kitchen provided didn’t serve any purpose. The pot and pan given where trash