Extended Stay America Suites - Dallas - Greenville Avenue

Hotels
•
Extended Stay America Suites
7.4 (840 reviews)
12270 Greenville Avenue , Dallas , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good beds
Hot showers
Convenient location
Cons:
Dirty rooms
Poor maintenance
Limited amenities
Lack of cleanliness

Categories

Cleanliness
5.1
Multiple reviews highlighted cleanliness issues, including dirty rooms and roaches.
Service
10
Friendly staff mentioned in several reviews contributing to a positive service experience.
Location
8.1
Although the location was convenient for some, there were complaints about the surrounding area.
Room Quality
6.1
Reports of rooms being dirty and in poor condition negatively impacted room quality scores.
Amenities
7.6
Limited breakfast options and missing amenities such as blowDryers and kitchen utensils negatively affected this category.
Value for Money
7.6
Multiple comments suggest dissatisfaction regarding the worthiness of costs paid.
Food and Beverage
6.1
Complaints about breakfast being limited to muffins and coffee influenced this rating.
Overall Experience
8.6
Mixed experiences with significant dissatisfaction overshadowed by some positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:01

Property Description

Fully Equipped Kitchen in Every Room

Experience the convenience of having a fully equipped kitchen in every room at Extended Stay America - Dallas. From a stovetop to a fridge, you'll have everything you need to feel at home during your stay.

Complimentary Grab-and-Go Breakfast

Start your day right with a complimentary "grab-and-go" breakfast that includes coffee, cereal, and pastries. Whether you're in a rush or want to enjoy breakfast in the comfort of your room, we've got you covered.

Convenient Amenities and Nearby Attractions

Enjoy free WiFi, 24-hour front desk service, laundry facilities, and more during your stay. Plus, with attractions like the Galleria of Dallas and the Dallas Zoo nearby, you'll have plenty to explore.

Book now to experience comfort and convenience at Extended Stay America - Dallas - Greenville Avenue.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 840 reviews
Cleanliness: 5.1
Service: 10
Location: 8.1
Room Quality: 6.1
Amenities: 7.6
Value for Money: 7.6
Food and Beverage: 6.1
Overall Experience: 8.6
L
Lucia • couple • us
10
2026-04-10 • via Nuitee
L
Lanita • family_with_children • us
8
2026-04-08 • via Nuitee
M
Marcos • family_with_children • us
1
2026-04-07 • via Nuitee
B
Brandy • couple • us
6
2026-04-06 • via Nuitee
M
Marie • couple • us
2
Cons:

There were roaches but other that that it was fair I guess

2026-04-01 • via Nuitee
J
Julie • couple • us
1
2026-03-30 • via Nuitee
H
Hickok • couple • us
1
2026-03-30 • via Nuitee
T
Tony • couple • us
10
2026-03-23 • via Nuitee
A
alzboon • extended_group • jo
1
Pros:

Nothing

Cons:

There is no breakfast, lack of re-solution ,missing basics amenities,
Poor service
Lack of cleaning

2026-03-22 • via Nuitee
S
Shayne • family_with_children • us
10
2026-03-20 • via Nuitee
G
Garcia • family_with_children • us
10
2026-03-17 • via Nuitee
M
Marcos • extended_group • us
7
2026-03-14 • via Nuitee
L
Lee • family_with_children • us
3
2026-03-14 • via Nuitee
E
Elmo Simmons • extended_group • us
6
It could have been better
Pros:

Close to a store.

Cons:

Rooms are older and no good or room service towels after the first couples days. TV was broken and you have to put up another deposit every time you extend for extra days.

2026-03-08 • via Nuitee
S
Sheyla • family_with_children • us
1
Never never again
Pros:

Is really horrible, so nasty and bad service

Cons:

No I don’t recommend

2026-03-06 • via Nuitee
J
Jevon Finley • family_with_children • us
10
2026-03-01 • via Nuitee
J
Jevon Finley • family_with_children • us
10
Pros:

Clean and friendly staff

2026-02-10 • via Nuitee
E
Eliza • family_with_children • us
10
2026-02-09 • via Nuitee
A
Anderson • solo_traveller • us
1
Pros:

The place is good, but it leaves a lot to be desired in its appearance, inside the facilities need urgent remodeling

Cons:

The place is good, but it leaves a lot to be desired in its appearance, inside the facilities need urgent remodeling

2026-02-08 • via Nuitee
K
Karina • family_with_children • us
10
Pros:

Nice and polite

Cons:

👍

2026-01-30 • via Nuitee