Extended Stay America Suites - Dallas - Greenville Avenue

Hotels
•
Extended Stay America Suites
7.4 (903 reviews)
12270 Greenville Avenue , Dallas , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good beds
Hot showers
Convenient location
Cons:
Dirty rooms
Poor maintenance
Limited amenities
Lack of cleanliness

Categories

Cleanliness
5.1
Multiple reviews highlighted cleanliness issues, including dirty rooms and roaches.
Service
10
Friendly staff mentioned in several reviews contributing to a positive service experience.
Location
8.1
Although the location was convenient for some, there were complaints about the surrounding area.
Room Quality
6.1
Reports of rooms being dirty and in poor condition negatively impacted room quality scores.
Amenities
7.6
Limited breakfast options and missing amenities such as blowDryers and kitchen utensils negatively affected this category.
Value for Money
7.6
Multiple comments suggest dissatisfaction regarding the worthiness of costs paid.
Food and Beverage
6.1
Complaints about breakfast being limited to muffins and coffee influenced this rating.
Overall Experience
8.6
Mixed experiences with significant dissatisfaction overshadowed by some positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:01

Property Description

Fully Equipped Kitchen in Every Room

Experience the convenience of having a fully equipped kitchen in every room at Extended Stay America - Dallas. From a stovetop to a fridge, you'll have everything you need to feel at home during your stay.

Complimentary Grab-and-Go Breakfast

Start your day right with a complimentary "grab-and-go" breakfast that includes coffee, cereal, and pastries. Whether you're in a rush or want to enjoy breakfast in the comfort of your room, we've got you covered.

Convenient Amenities and Nearby Attractions

Enjoy free WiFi, 24-hour front desk service, laundry facilities, and more during your stay. Plus, with attractions like the Galleria of Dallas and the Dallas Zoo nearby, you'll have plenty to explore.

Book now to experience comfort and convenience at Extended Stay America - Dallas - Greenville Avenue.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 903 reviews
Cleanliness: 5.1
Service: 10
Location: 8.1
Room Quality: 6.1
Amenities: 7.6
Value for Money: 7.6
Food and Beverage: 6.1
Overall Experience: 8.6
A
Alejandro • extended_group • cr
5
2026-07-25 • via Nuitee
T
Thomas K • solo_traveller • cm
3
2026-07-24 • via Nuitee
Y
Yousef • couple • us
1
Bad service
Pros:

Nothing

Cons:

Nothing

2026-07-24 • via Nuitee
A
Alvaro • couple • us
7
2026-07-22 • via Nuitee
B
Brook • solo_traveller • us
4
2026-07-20 • via Nuitee
Y
Yousef • couple • us
1
2026-07-19 • via Nuitee
N
nasser • solo_traveller • us
10
2026-07-19 • via Nuitee
P
Pedro • couple • us
8
2026-07-17 • via Nuitee
D
David • couple • us
8
2026-07-17 • via Nuitee
A
Aurélie • solo_traveller • fr
5
Beaucoup des insectes dans le chambres
Pros:

La location

Cons:

Beaucoup des insectes dans le chambres

2026-07-15 • via Nuitee
E
Elizabeth • extended_group • us
8
2026-07-13 • via Nuitee
D
Daniel • couple • us
5
2026-07-12 • via Nuitee
J
Johnson • family_with_children • us
1
Nasty
Pros:

Nothing

Cons:

Gross, unsanitary, ran down, and floors are nasty

2026-07-09 • via Nuitee
R
RIdarius • solo_traveller • us
3
2026-07-07 • via Nuitee
D
Delis • couple • mx
10
Buena
Pros:

Más o menos

Cons:

No tan limpio

2026-07-06 • via Nuitee
A
Anatoly Natan • solo_traveller • il
7
2026-07-04 • via Nuitee
A
Annalise • couple • us
1
Awful left early
Pros:

I didn’t like it at all

Cons:

we checked out a few hours later it was not safe and disgusting

2026-06-30 • via Nuitee
E
Edmundo Luis • couple • ar
5
2026-06-30 • via Nuitee
S
Santiago • family_with_children • ar
6
solo para una noche y si estoy de paso
Pros:

el tamaño de la habitacion

Cons:

muy malo el desayuno, la cama muy chica para dos personas, el personal de checkin muy poco amable

2026-06-30 • via Nuitee
J
Jennifer • extended_group • us
2
Pros:

I thought it was going to be better, the carpet was wet so it was humid, there were fruit flies around and the furniture is so old that is falling apart....

Cons:

not clean, did not feel safe they gave us wrong room at first...

2026-06-29 • via Nuitee