Sonesta Simply Suites Dallas Galleria

Hotels
•
Sonesta Hotels
7 (651 reviews)
13939 Noel Road , Dallas , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dirty rooms
Musty odors
Unmaintained facilities

Categories

Cleanliness
4.64
Multiple complaints about dirtiness, odor, and unclean rooms.
Service
8.61
Positive sentiments regarding staff friendliness and support.
Location
8.65
Convenient location near Galleria.
Room Quality
5.6
Issues with room maintenance, such as odor and broken amenities.
Amenities
6.63
Limited amenities reported; cleanliness of refrigerator noted.
Value for Money
6.59
Concerns regarding pricing vs. cleanliness and upkeep.
Food and Beverage
7.64
Not explicitly mentioned; assumed to be standard.
Overall Experience
7.61
Mixed feelings, primarily negative due to cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:23

Property Description

Fully Equipped Suites with Kitchenettes and Free WiFi

Experience convenience and comfort at Sonesta Simply Suites Dallas Galleria. Each suite is equipped with a full kitchen and complimentary WiFi, offering you the flexibility to feel at home while away.

24-Hour Gym and Business Center

Stay active and productive with our 24-hour gym and business center. Whether you want to squeeze in a workout or catch up on work, we have you covered at any hour of the day.

Convenient Location near Shopping and Recreation

Located just 2 blocks from the renowned Galleria Dallas and a short drive from Brookhaven Country Club, our hotel is the perfect base for exploring entertainment and leisure options in the area.

Book your stay at Sonesta Simply Suites Dallas Galleria for a seamless blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
When traveling with pets, please note that an extra charge of $75 per room, per stay applies for stays up to 7 nights, $150 for all longer stays. Please note that a maximum of 2 pets per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 651 reviews
Cleanliness: 4.64
Service: 8.61
Location: 8.65
Room Quality: 5.6
Amenities: 6.63
Value for Money: 6.59
Food and Beverage: 7.64
Overall Experience: 7.61
A
Ali • solo_traveller • iq
8
2026-07-21 • via Nuitee
B
Benjamin • solo_traveller • us
1
Pros:

Pretty much nothing.

Cons:

Pretty much everything. Under heavy construction, rude staff ( especially cleaning staff) broken equipment everything. Poor maintenance.

2026-07-10 • via Nuitee
N
nigist • solo_traveller • us
10
Pros:

The people are really friendly and helpful. The hotel stuff I mean.

Cons:

The smoke free enforcement and the staff

2026-07-08 • via Nuitee
B
Bushra Vakil • couple • us
1
Not worth of the money!
Pros:

Was safe!

Cons:

Staff n hygiene

2026-07-07 • via Nuitee
S
Serena • family_with_children • us
10
Front desk and staff were very helpful . Every person always greeted us and were always willing to h
Pros:

Front desk and staff were very helpful . Every person always greeted us and were always willing to help. Sarah and all the staff were amazing.

2026-07-06 • via Nuitee
A
Ali • solo_traveller • iq
10
It was great
Pros:

It great

Cons:

Nothing

2026-07-03 • via Nuitee
M
McLaughlin • solo_traveller • us
4
Sad
Pros:

Location

Cons:

Cleaning
Entrapment from staff in changing dates

2026-07-03 • via Nuitee
D
Dearmas • solo_traveller • ar
10
Pros:

Muy bueno

Cons:

Muy bueno

2026-07-03 • via Nuitee
M
Muhammad Haseeb • solo_traveller • pk
7
2026-07-01 • via Nuitee
C
Carlos • solo_traveller • co
10
Un alojamiento conveniente y costo-efectivo en Dallas
Pros:

Es un concepto interesante el tener habitación, estudio y cocina integrado permite flexibilidad.
La amabilidad de la mayoría de los empleados, siempre atentos a ayudar,

Cons:

El ascensor merece un mantenimiento

2026-07-01 • via Nuitee
E
Ena • couple • us
8
Pros:

The staff was friendly. The property was playing. The rooms were comfortable.

Cons:

They didn’t have a pool

2026-06-29 • via Nuitee
M
María Cecilia • family_with_children • ar
8
Pros:

Era cómodo

Cons:

Que nos quedamos una semana y no nos limpiaron la habitación. Si me dieron toallas a pedido. Pero tiene alfombra y tenía un olor raro

2026-06-29 • via Nuitee
B
Bushra Vakil • couple • us
3
Dont stay here long make short trips if u want to not worth it.
Pros:

It was safe thats all.

Cons:

I have stayed here for more than 3 months but i asked for deposit waiver for 2 to 3 times because i got stuck with my flight issues and they were treating me like i am asking for a free stay. I mean this was pathetic that i never complained about anything when there were a lot of things i could have like the toilet, utensils, room cleaning and a lot of other things.

2026-06-15 • via Nuitee
B
Bushra Vakil • couple • us
3
Waste of money and energy!
Pros:

Dont spend money here!

Cons:

I have stayed here for more than 3 months but i asked for deposit waiver for 2 to 3 times because i got stuck with my flight issues and they were treating me like i am asking for a free stay. I mean this was pathetic that i never complained about anything when there were a lot of things i could have like the toilet, utensils, room cleaning and a lot of other things.

2026-06-15 • via Nuitee
B
Bushra Vakil • couple • us
4
Not worth it.
Pros:

It was safe, nothing else.

Cons:

I have stayed here for more than 3 months but i asked for deposit waiver for 2 to 3 times because i got stuck with my flight issues and they were treating me like i am asking for a free stay. I mean this was pathetic that i never complained about anything when there were a lot of things i could have like the toilet, utensils, room cleaning and a lot of other things.

2026-06-15 • via Nuitee
B
Bushra Vakil • couple • us
4
Not worth it.
Pros:

It was safe but not worth the money i spent!

Cons:

I have stayed here for more than 3 months but i asked for deposit waiver for 2 to 3 times because i got stuck with my flight issues and they were treating me like i am asking for a free stay. I mean this was pathetic that i never complained about anything when there were a lot of things i could have like the toilet, utensils, room cleaning and a lot of other things. In start i did complained but no one ever showed up to solve that. They had renovations and they moved me so many times to different rooms with all the stuff but i never complained, i should have done it.

2026-06-15 • via Nuitee
B
Bushra Vakil • couple • us
3
Not worth it!
Pros:

It is sfe for solo women travellers

Cons:

I have stayed here for more than 3 months but i asked for deposit waiver for 2 to 3 times because i got stuck with my flight issues and they were treating me like i am asking for a free stay. I mean this was pathetic that i never complained about anything when there were a lot of things i could have like the toilet, utensils, room cleaning and a lot of other things.

2026-06-15 • via Nuitee
B
Bushra Vakil • couple • us
4
Not worth a penny!
Pros:

Its fine, dont spend your money on it go somewhere else.

Cons:

I have stayed here for more than 3 months but i asked for deposit waiver for 2 to 3 times because i got stuck with my flight issues and they were treating me like i am asking for a free stay. I mean this was pathetic that i never complained about anything when there were a lot of things i could have like the toilet, utensils, room cleaning and a lot of other things.

2026-06-15 • via Nuitee
B
Bushra Vakil • couple • us
4
Not worth the money I have spent here!
Pros:

It was safe for solo women travellers

Cons:

I have stayed here for more than 3 months but i asked for deposit waiver for 2 to 3 times because i got stuck with my flight issues and they were treating me like i am asking for a free stay. I mean this was pathetic that i never complained about anything when there were a lot of things i could have like the toilet, utensils, room cleaning and a lot of other things.

2026-06-15 • via Nuitee
B
Bushra Vakil • couple • us
4
Not worth it.
Pros:

Disappointing

Cons:

I have stayed here for more than 3 months but i asked for deposit waiver for 2 to 3 times because i got stuck with my flight issues and they were treating me like i am asking for a free stay. I mean this was pathetic that i never complained about anything when there were a lot of things i could have like the toilet, utensils, room cleaning and a lot of other things.

2026-06-15 • via Nuitee