Sonesta Simply Suites Dallas Richardson

Hotels
•
Sonesta Hotels
8 (628 reviews)
12525 Greenville Avenue , Dallas , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Great location
Cons:
Rude staff
Issues with cleanliness and other amenities

Categories

Cleanliness
7.25
Several reviews mentioned cleanliness positively, but others reported issues with a strong smell and dirt.
Service
6.25
Mixed sentiments about service, with some staff being described as rude and unprofessional.
Location
9.25
Positive remarks about the quiet location and parking view.
Room Quality
8.25
Most guests found the rooms acceptable, with one review highlighting the suite experience.
Amenities
8.25
Mentioned frequently with a desire for better TVs, but overall deemed acceptable.
Value for Money
8.25
Guests generally felt they got good value based on their experiences.
Food and Beverage
8.25
No specific mentions found, but standard quality for this hotel tier.
Overall Experience
8.25
Overall positive experiences were reported, though with some significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:02

Property Description

Modern Amenities and Comforts
Experience the convenience of high-speed internet and fully equipped kitchens in our spacious suites at Sonesta Simply Suites Dallas Richardson.

Convenience at Your Fingertips
Enjoy the luxury of a 24-hour convenience store, laundry facilities, and modern fitness center during your stay with us.

Prime Location for Business and Leisure
Located near major motorways, our hotel offers easy access to corporate headquarters like AT&T and Texas Instruments. Plus, attractions like the Galleria Mall, American Airlines Center, and Hawaiian Falls Waterpark are just a short drive away.

Book now for a memorable stay at Sonesta Simply Suites Dallas Richardson!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Starting from March 1st 2024: It's a $150 nonrefundable pet fee plus $15 extra per day for cleaning. Dogs are welcome (just one per room, please) if they're polite and well-behaved. We're setting a weight limit of 50lbs for our furry guestsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 628 reviews
Cleanliness: 7.25
Service: 6.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
B
Bailey • couple • us
7
2026-07-16 • via Nuitee
K
Kurtis • couple • us
10
Pros:

Everything

Cons:

None

2026-07-13 • via Nuitee
D
Dewone • solo_traveller • us
8
Pros:

Location

Cons:

No daily room clean

2026-07-08 • via Nuitee
C
Cinnamon • solo_traveller • us
8
2026-07-05 • via Nuitee
E
Enzo • couple • ar
10
Buenos días de descanso
Pros:

El hotel estaba muy limpio y bien mantenido.

Cons:

El Wifi muy malo, se cortaba todo el tiempo

2026-06-27 • via Nuitee
N
Nazmul • couple • bd
1
Pros:

Location

Cons:

Stuffs are unprofessional

2026-06-26 • via Nuitee
M
Marcus Miranda • solo_traveller • us
1
2026-06-10 • via Nuitee
T
Trung Hieu • solo_traveller • us
9
Good
Cons:

The light in the room is not bright enough

2026-06-04 • via Nuitee
M
Mohamed tarek • family_with_children • us
7
Pros:

Wide and has all needed facilities in the sweet

Cons:

The TV was not working and has not been fixed

2026-05-29 • via Nuitee
M
Muhammad Uzair • solo_traveller • us
2
Pros:

Nothing

Cons:

The first room AC wasn't working. Intercom was broken. Had to wait in line first to checkin snd then for AC.

They changed the room. The flush tank didn't work initially.

2026-05-28 • via Nuitee
B
Beatriz • couple • us
10
The staff is very friendly, the facility is very clean, and it is comfortable.
Pros:

The rooms were clean and comfortable.

Cons:

It is exclusively equipped with the designated entry and access road. The condition is subpar. Additionally, the room features a notably long desk that takes up significant space, affecting the room's layout.

2026-05-23 • via Nuitee
A
Auntie Boobah • family_with_children • us
10
2026-05-18 • via Nuitee
E
Ethan • couple • us
10
2026-05-12 • via Nuitee
C
Calvin • couple • us
1
2026-05-08 • via Nuitee
C
Calvin • couple • us
1
Never again
Pros:

Disappointed in room cleanliness, customer service, and dirty trash filled hallway’s and exits.

Cons:

I’m sick of the mold in my room and disrespectful management team. Scammers. Disappointed in room cleanliness, customer service, and dirty trash filled hallway’s and exits.

2026-05-08 • via Nuitee
J
Jeff • solo_traveller • us
8
Good stay and property
Pros:

Location

Cons:

Nothing it was good.

2026-05-02 • via Nuitee
H
homara • couple • us
8
2026-04-29 • via Nuitee
B
Barree • solo_traveller • us
10
2026-04-18 • via Nuitee
C
Cheynie • couple • au
8
2026-04-17 • via Nuitee
A
Aristeo • couple • us
7
2026-04-10 • via Nuitee