Sonesta Simply Suites Dallas Las Colinas

Hotels
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Sonesta Hotels
8 (352 reviews)
5300 Green Park Drive , Irving , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
No breakfast offered

Categories

Cleanliness
6
Several reviews mentioned issues with cleanliness, including hair in the tub and unclean rooms.
Service
10
Positive mentions of friendly and helpful staff throughout the reviews.
Location
10
Multiple reviews praised the location for its convenience and accessibility.
Room Quality
7
Some rooms were noted to be outdated or uncomfortable, affecting the overall rating.
Amenities
8
Amenities were available but some guests noted they were lacking, such as insufficient kitchen utensils.
Value for Money
8
Overall feelings of value were mixed, with significant issues impacting perceived value.
Food and Beverage
6
Breakfast was not offered, leading to a lower score in this category.
Overall Experience
9
General feedback was varied, but many enjoyed aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:12

Property Description

Convenient Location
Located just a 5-minute drive from Dallas-Fort Worth International Airport, our hotel offers easy access for travelers.

Fully-Equipped Kitchens
Enjoy the convenience of fully-equipped kitchens in our spacious accommodations, complete with a dishwasher, microwave, and refrigerator for a comfortable stay.

Fitness Center and Free WiFi
Stay active at our fitness center or unwind with free WiFi throughout the hotel.

Book now to experience comfort and convenience at Sonesta Simply Suites Dallas Las Colinas.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

When traveling with pets, please note that an extra charge of $$75 fee per stay for stays up to 7 nights; $150 for all longer stays. A maximum of 2 pet(s) per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 352 reviews
Cleanliness: 6
Service: 10
Location: 10
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 6
Overall Experience: 9
M
Marshall • family_with_children • us
10
Nice stay
Pros:

I had a really positive experience here, especially considering I booked very late at night. I was able to make a reservation past midnight through Booking.com with no issues, which was a lifesaver.

I initially took a ride to the wrong Sonesta location, and the staff there kindly explained where I needed to go (about a mile away). While I was there, I was going to buy a few basic provisions like water and toothpaste, and they unexpectedly told me I could just have them for free. That kind of gesture really stood out.

When I arrived at the correct Sonesta, I asked if I could stay a few extra hours past checkout because I had another hotel booked later and nowhere to go in between. At first I was told there would be a $50 fee, but then they changed their mind and waived it completely, which I really appreciated.

The room itself was very spacious and had amenities I don’t usually see in hotels—an oven, stove, and even a dishwasher. It felt much more like a small apartment than a typical hotel room.

Between the flexibility, generosity, and comfort, this was an easy five-star stay for me.

2026-01-30 • via Nuitee
M
Madison • solo_traveller • us
1
Horrible.
Pros:

There was nothing I enjoyed about this property aside from the easy check in process.

Cons:

The property has a cockroach infestation and the heat was not initially on in the room when I arrived (and the thermostat was not working for me to adjust it). I attempted to call the front desk for support, to discover that the phone was not working. The property has been unwilling to provide me with a refund as a result of these unsuitable conditions.

2026-01-27 • via Nuitee
L
Leyden • solo_traveller • us
1
I would never ever suggest this property to anyone!
Pros:

I only got into the door

Cons:

I paid for my booking in full through the site and got there and they said my debit card wasn’t accepted for the deposit even though I had more than enough to pay deposit up front. They said since it wasn’t a “big bank” type card they wouldn’t take it. They proceeded to tell me to request a refund and they’d accept it and I did, they marked me as a no show and then denied my refund which cost me literally hundreds of dollars. It sent me to the hospital for a panic attack. I literally had to go by ambulance. I work hard for my money. This was so disappointing

2026-01-22 • via Nuitee
C
Candace • couple • us
8
2026-01-19 • via Nuitee
H
Heather • solo_traveller • us
5
2026-01-19 • via Nuitee
H
Henri • solo_traveller • fi
7
2026-01-19 • via Nuitee
H
Herman • couple • be
8
2026-01-12 • via Nuitee
E
Erika • extended_group • pr
10
Pros:

Muy completo

Cons:

El gym no tenia arachments ni dumbells.

2026-01-10 • via Nuitee
K
Khaja • couple • us
1
2025-12-19 • via Nuitee
S
Samantha • family_with_children • us
7
Pros:

Location was awesome! I was looking a room with kitchen and this had everything I needed and more

Cons:

The shower didn't open all the way through and it took forever the water to drain

2025-12-14 • via Nuitee
G
Gene • couple • us
9
Loved the suite that we had. The location was perfect for what we had planned for our stay
Pros:

It was centrally located for the events that we had planned for the weekend.

Cons:

There wasn’t anything that we disliked about the property.

2025-12-13 • via Nuitee
K
Katrina • family_with_children • us
10
Pros:

It is a decent place to stay. I love the amenities.

Cons:

Some furniture and flooring were worn.

2025-12-09 • via Nuitee
G
Gene • couple • us
10
Would recommend very clean and friendly service
Pros:

Super clean. Staff was friendly and helpful and knowledgeable about the area.

Cons:

No breakfast bar

2025-12-08 • via Nuitee
A
Adilson • couple • br
5
Razoável
Pros:

Localização, espaço e o fato de ter cozinha.

Cons:

Ter poucos utensílios de cozinha
Limpeza a apenas a cada 7 dias .
Cadeira de descanso quebrada
Mesa da cozinha com apenas uma cadeira
Sofá cama muito desconfortável

2025-12-07 • via Nuitee
A
Afzal • solo_traveller • us
7
Over all it was good
Pros:

I couodnt found the breakfast area
It was calm

Cons:

Bed was too down

2025-11-17 • via Nuitee
S
Stephanie • solo_traveller • us
1
Cons:

They turned off the water!!

2025-11-14 • via Nuitee
P
Patrick • couple • us
8
We enjoyed our stay. It was nice to have a kitchenette. Quiet and clean area. Not much traffic.
2025-11-02 • via Nuitee
V
Vidalia • solo_traveller • us
3
Pros:

Staff was nice.

Cons:

Not as pictured. Not clean.

2025-10-27 • via Nuitee
D
Demetrice • solo_traveller • us
5
I've stayed in other Sonesta properties, and I can honestly say that this one was not good.
Pros:

Breakfast was not offered at this location.

Cons:

The bed was literally on the floor. The tub had hair in it and the room had a bad odor.

2025-10-21 • via Nuitee
J
Josie • solo_traveller • us
1
If you are 30+ years old DO NOT STAY HERE. it smells like weed and poop.
Pros:

I didn’t like a single thing. The ceiling was falling apart, the floor had foundation issues and everything was leaving. The room smelled like weed and poop. The towels in the restroom were wet and used. The sheets had red stains on them like nail polish.

Cons:

I didn’t like a single thing. The ceiling was falling apart, the floor had foundation issues and everything was leaving. The room smelled like weed and poop. The towels in the restroom were wet and used. The sheets had red stains on them like nail polish.

2025-10-14 • via Nuitee