Hotel Ambassador

Hotels
8.7 (9212 reviews)
Kärntner Straße 22 , Vienna , at

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
High food prices
Lack of certain amenities

Categories

Cleanliness
8.53
Many reviews highlighted cleanliness positively, but minor issues were mentioned regarding facilities.
Service
9.2
Frequent mentions of friendly and professional staff.
Location
9.24
Consistently praised for its excellent location for exploring the city.
Room Quality
8.69
Rooms were noted as spacious and comfortable, with few complaints.
Amenities
8.42
Some remarks about missing amenities like coffee-making facilities.
Value for Money
8.58
Mixed feedback on costs, especially regarding breakfast pricing.
Food and Beverage
8.03
Concerns over breakfast costs and limited dining options mentioned.
Overall Experience
8.9
Overall positive experience with several recurring praises for location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:06

Property Description

Luxurious Accommodation in the Heart of Vienna

The Hotel Ambassador, situated on the vibrant Kärntner Straße, offers a blend of history and modern luxury. Historic Significance and Elegance The hotel, welcoming guests since 1898, boasts a rich history having accommodated iconic figures like Marlene Dietrich and Mark Twain. Its proximity to Vienna's landmarks makes it an ideal choice for explorers. Elegant Rooms and Fine Dining Individually adorned with antiquities, the spacious rooms feature top-notch amenities. The on-site restaurant delights with Austrian delicacies, while the winter garden and atrium bar offer a charming ambiance. Central Location and Convenience With key Underground Stations nearby and the Hofburg Congress Centre a short stroll away, Hotel Ambassador ensures a memorable stay in Vienna.

Ready to experience luxury in Vienna? Book your stay at Hotel Ambassador today!

Important information:

Guests arriving outside regular front desk hours are requested to inform the hotel in advance. Contact details can be found in the booking confirmation.

When booking for more than 15 nights, different cancellation policies may apply. In this case you will be contacted by Hotel Ambassador.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 25 per person per night when using an available extra bed.
    People 12 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 9212 reviews
Cleanliness: 8.53
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.42
Value for Money: 8.58
Food and Beverage: 8.03
Overall Experience: 8.9
V
Vojtech • couple • cz
9
Pros:

Lokace, snidane, restaurace s vyhledem na namesti

Cons:

Hotel jiz nese znamky opotrebeni, vadily mi nevymalovane chodby a pokoje.

2026-02-14 • via Nuitee
Z
zehavit • couple • il
9
Pros:

The first room we got was very small with the door openings right on the bed. We upgraded to very big and comfortable room
In the evening the staff were unable to help

2026-02-14 • via Nuitee
Şefik Emrah • couple • tr
10
2026-02-13 • via Nuitee
M
Miroslav • couple • sk
7
2026-02-12 • via Nuitee
A
Andreas • couple • de
8
sehr zufriedenstellend
Pros:

sehr gutes Frühstück, sehr freundliches und aufmerksames Personal, tolle Bar im Atrium.
Sauberkeit und Bad sehr gut, Allgemeinräume perfekt.
Allerbeste zentrale Lage, alles geht zu Fuss außer Schönbrunn.

Cons:

Das Mobiliar ist gealtert.

2026-02-11 • via Nuitee
M
Martin • couple • de
10
Pros:

Wunderschönes ,charmantes Hotel

2026-02-11 • via Nuitee
W
Weemaes • couple • au
8
Pros:

Vienna is an expensive city and Ambassador is no exception. At €300 per night, excluding breakfast, expectations are high, especially when it sells itself as a six-star Grand Old Lady.
It delivers to a large degree : its location could not be better between shopping street Kärntner Straße and Neuer Markt with its historic characteristics. Most tourist destinations are within walking distance (The State Opera, St. Stephen's Cathedral, the Imperial Palace and the Musikverein).
The building is old, but in good condition. Reception staff could do with some hospitality training ; they usually hide in the little backroom and only come out reluctantly. The key to your room is unique and they will charge you a few hundred Euro if you lose it - you are requested to leave it at reception whenever you go out.
We got room 319 facing the Capuchin Church opposite the square. A large space, very classic, classy European, high plaster decorated ceiling, striped wall paper, timber wardrobe, large bed, table chairs, fridge with bar. A very small bathrm with plastic handshower. Only 1 heater working, but they fixed the others next day.
I see on their website that they have some outstanding luxury rooms, but I guess they would be more expensive.
Ambassador was perfect for our 3 day stay.

Cons:

Breakfast was super expensive

2026-02-10 • via Nuitee
V
Valentina • couple • it
10
Pros:

Posizione, pulizia, gentilezza

2026-02-10 • via Nuitee
A
Armidita • family_with_children • gb
10
Pros:

Everything…

Cons:

Nothing…

2026-02-09 • via Nuitee
L
lee emili • couple • il
10
מומלץ בחום, סופר מרכזי
Pros:

מיקום סופר מרכזי, ליד כל המקומות המרכזיים, כולל שופינג מעולה, החדר מרווחים מאוד!!
המבנה של המלון מאוד יפה.
הצוות ממש מקסים, מנקים מידי יום את החדר ומחליפים מגבות, ענו על כל שאלה בחיוך ובשמחה.
ממליצה בחום.

Cons:

לא אהבתי את זה שהמיטות מופרדות ולא זוגיות חחח נפלתי בין המיטות בלילה.
הריהוט קצת ישן אבל לנו זה לא הפריע.

2026-02-09 • via Nuitee
M
MARIA DELIA • couple • ro
9
Eleganta in inima Vienei
Pros:

Amplasamentul hotelului, ultra central. Camera a fost foarte spatioasa si luminoasa.

Cons:

Mobilierul este invechit.

2026-02-08 • via Nuitee
E
Erzsébet • couple • hu
9
2026-02-08 • via Nuitee
A
Andrea • couple • de
9
2026-01-31 • via Nuitee
Y
Yaron • couple • il
10
Pros:

Best hotel

Cons:

.

2026-01-31 • via Nuitee
B
Bilal • solo_traveller • iq
5
الفندق اجمل مافيه هو موقعه اما بقية التفاصيل فيها ملاحظات عديدة..
Pros:

اهم مافي الفندق موقعه جيد جدا في وسط السوق

Cons:

لايوجد ماء مجاني للشرب ولاحتى عبوة واحدة اسوة بباقي الفنادق ولايوجد ماكنة قهوة داخل الغرفه
واي شئ تطلبه ياخذون 5يورو اضافي فوق السعر للخدمة..حتى انني طلبت ملعقه فقالو لي اذا نزلت للمطعم تاخذها free واذا نجلبها لك ناخذ5يوروِ..الموضفون ليسو جميعهم ودودين فقط موضف يمني الجنسية كان ودود وجيد التعامل..
بالاضافه الى انه حجزي هو سرير كنك لكن تفاجئت بان السرير عبارة عن سريرين ملصقين بفراشين واغطية لنفر واحد منفصل..والاثاث قديم جدا يحتاج تجديد..بالاضافه لذلك تفجئت برساله على مفتاح الغرفه انه اذا ضاع المفتاح نتحمل غرامة450يورو علما ان المفتاح هو عادي جدا لايتحاوز سعره1 يورو..لكن الفندق مميز فقط بموقعه

2026-01-31 • via Nuitee
V
VOLODYMYR • couple • ua
9
2026-01-31 • via Nuitee
W
William • couple • gb
10
2026-01-30 • via Nuitee
A
Alexandra • couple • at
9
2026-01-29 • via Nuitee
E
Eva • couple • at
9
2026-01-29 • via Nuitee
K
Katharina • family_with_children • fr
9
Merveilleux
Pros:

Emplacement fabuleux en plein centre. Chambre spacieuse et personnel très agréable!

Cons:

RAS

2026-01-29 • via Nuitee