Howard Johnson by Wyndham Mystic

Hotels
Howard Johnson
7.4 (1698 reviews)
253 Greenmanville Avenue , Mystic , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Nice and helpful staff
Cons:
Poor cleanliness
Maintenance issues

Categories

Cleanliness
5.4
Multiple reviews highlight significant cleanliness issues including dirty bathrooms and unkempt hallways.
Service
8.4
Staff was described as nice and helpful, although some found them disinterested.
Location
9.4
The location is consistently praised as excellent and convenient.
Room Quality
6.4
Room quality suffered due to cleanliness issues and maintenance problems noted in reviews.
Amenities
6.4
Amenities were lacking as some were broken or missing, such as the coffee maker.
Value for Money
7.9
Good value for the price, despite several issues, the location compensates somewhat.
Food and Beverage
7.9
Discounts at local restaurants were appreciated, but the hotel lacks in-house dining options.
Overall Experience
7.4
Mixed feelings overall, with positives in location and service but many cleanliness and maintenance concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:43

Property Description

Convenient Location
Howard Johnson by Wyndham Mystic is ideally situated near popular attractions such as Mystic Seaport, Mystic Aquarium Institute for Exploration, and Olde Mistick Village. Guests can easily explore the area with the hotel's proximity to these key destinations.

Comfortable Accommodations
Each room at our hotel is designed to provide ultimate comfort and convenience with amenities like air conditioning, a microwave, and a refrigerator. Guests can also enjoy additional features such as a seating area, a desk, and ironing facilities, ensuring a pleasant stay for all.

Great Facilities
From the indoor pool and fitness centre to the on-site restaurant, Howard Johnson by Wyndham Mystic offers a range of facilities for guests to enjoy. Whether you're looking to relax or stay active, our hotel has everything you need for a memorable stay.

Book your stay now at Howard Johnson by Wyndham Mystic and experience a perfect blend of comfort, convenience, and great amenities.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GON

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 1698 reviews
Cleanliness: 5.4
Service: 8.4
Location: 9.4
Room Quality: 6.4
Amenities: 6.4
Value for Money: 7.9
Food and Beverage: 7.9
Overall Experience: 7.4
B
Betsy family_with_children us
9
2026-06-27 via Nuitee
M
Michael couple us
8
We found excellent value at the Howard Johnson and we will return!
Pros:

I especially liked that the Hotel had luggage carts, and an excellent TV, convenient handicapped parking, great size of microwave and refrigerator with freezer, and great internet. I also liked that the lobby bathroom was kept clean. And I also liked that there was great water pressure in the shower and the water was comfortably hot and not medium hot. I especially liked how Hotel Employee deVita was so nice to us. She brought a luggage cart out to our entrance door which made unloading our stuff much more convenient. This was very much appreciated. I will be a repeat customer because of deVita!

Cons:

I did not like that the Hotel did not provide a coffeemaker in the guestroom. The restaurant next door was supposed to give us a discount when we showed our room key to our waitress but the restaurant's manager was not aware of any such arrangement. The room next to our room was being renovated during our stay so we were awake at sunrise to the sounds of drilling and hammering. We were not offered any compensation for this. Our bathroom did not have safety bars installed. The patio outside our room was surrounded by a fence that had been torn apart, allowing our patio to be viewed from the visitors to the restaurant next to us.

2026-06-26 via Nuitee
H
Helayna couple us
4
2026-06-24 via Nuitee
L
Lynn solo_traveller us
1
Just Terrible
Pros:

The room was spacious and quiet. The mattress was old (I could feel the springs) however strangley I slept fine. AC was good and didn't make.any loud noises.

Cons:

Extremely unkempt grounds and common areas. The giant spa tub was ridiculous and OLD. The fridge freezer was ild, the freezer part needed to be defrosted...it was a solid block of ice. The toilet ran and was at least a foot away from the wall. There was unfinished repairs (holes in the walls, unpainted areas, etc...). Carpet was old and stained. Quite possibly the worst looking room I've ever stayed in. And for $300 a night?!?! Wow. Do not stay there, not worth it.

2026-06-23 via Nuitee
J
janet extended_group us
3
Don’t waste money
Pros:

Location

Cons:

Smelly, old, pool was unusable due to the chlorine being extremely high our eyes were burning, it was so strong it stung my daughters feet, I had my 5 mth old grandchild and he could not go near the pool! We chose this hotel for the pool! The price was extreme for a place without a usable pool!
The ice machine on our floor was broken or empty for 2 days.
Main light, only light in bathroom flickered on and off
Surrounding grounds had garbage and cut down branches in lot. They offer a balcony but it overlooks junk. The first room had a “balcony” that was a slab of concrete surrounded by weeds and overgrown grass!!Could not understand the woman at the front desk.
The cleaning staff opened our door at 10:00 - check out 11:00, if not for the deadbolt they would have been in room! The cleaning staff in hallways were unfriendly - rude.
The bathroom in lobby was full of toilet paper and filled with poop!!! Disgusting!! The only good thing about this hotel is the location but the entrance to this place is weird and road is broken down too!

2026-06-23 via Nuitee
N
Nathan couple us
3
2026-06-22 via Nuitee
E
ELLEN couple us
5
“It ain’t what it used to be”
Cons:

Beds very uncomfortable. Mice running behind the walls. Towels small.

2026-06-21 via Nuitee
J
James couple us
7
2026-06-21 via Nuitee
J
Joseph couple us
10
2026-06-20 via Nuitee
K
Krzysztof solo_traveller pl
7
2026-06-19 via Nuitee
S
Sandy solo_traveller us
9
Good value low budget
Pros:

Good price. Rooms were clean. I liked the sliding door to patio

Cons:

How wet the hall rug was near the pool

2026-06-18 via Nuitee
A
Ameen family_with_children us
3
2026-06-15 via Nuitee
D
Deborah family_with_children us
8
Great place to stay.
Pros:

Great place to stay, location was great, diner attached, clea. Pool and very quiet

Cons:

Rooms starting to age

2026-06-13 via Nuitee
B
Bradley couple us
4
Decent but rough.
Pros:

The overall room vibe and layout was nice, the sheets and pillows were overall pretty clean. The porch view was a nice addition, but the scenery wasn't anything to write home about. It was also pretty close to the major spots we wanted to visit.

Cons:

The cleanliness of the whole hotel could've definitely been better. They only changed sheets and towels every 3 days, which was ridiculous. You could also tell that they didn't thoroughly go through the different parts of the room as there were certain spots that weren't clean. For example, the shower soap holder was obviously not cleaned since there was old soap residue from whoever was there last. We also had a towel that had a hair on it. On our second day, we asked if they could do a room cleanup since we were planning on going out. Apparently the cleaners left early so they couldn't do it, but when we went back we saw the cleaning equipment outside our room in the hallway. So either they left and just didn't bother to move the dirty equipment, or they were still there and the front desk lady didn't know. For us, cleanliness is the most important thing, and unfortunately this stay didn't fully live up to our expectations.

2026-06-11 via Nuitee
W
Wilson solo_traveller us
10
2026-06-10 via Nuitee
R
Russell couple us
8
A comfortable, convenient stay
Pros:

Bed comfort, location, two sinks, , relative .ly decent reno & cleanliness.

Cons:

Could use larger frig, no in room tea/coffee maker, no breakfast,

2026-06-09 via Nuitee
T
Tara couple us
1
Had to leave; too gross!
Cons:

We left early because the room was so unclean—stained sheets with hair all over the bed (not our hair!), AWFUL smell in hallways masked by chemical cleaner in room, and yet the lobby is newly renovated and sparkling clean…

When we checked in, the desk clerk was literally on the phone with someone else also wanting a refund because their room was gross. Devastated that we lost this money.

2026-06-09 via Nuitee
7
702janetl NONE
2
Do not recommend this motel
Pros:

Room smelled of smoke, and several items were broken including two lamps and hairdryer. Exit door was jammed and could not exit the building. My vehicle was vandalized in the parking lot necessitating a police report. I would not recommend this motel.

2026-06-08 via Tripadvisor
J
Julia family_with_children us
4
Fair at best
Pros:

Close to attractions and interstate
Front check in staff very nice

Cons:

Dark hallways , no cups with ice bucket , no coffee offered , no privacy hangers for doors , outlets in room did not work to charge phones , hallway carpets stained and dirty , overall fair price but would not stay again

2026-06-08 via Nuitee
R
Robert couple us
7
You get what you pay for.
Pros:

Work in progress. Construction also across the way. Time will tell on this hotel. For the price, I would stay again. You get what you pay for.

Cons:

Towels and wash cloths were subpar. A second bar of soap would have been nice. A coffee-making machine in the room would also be a good addition.

2026-06-06 via Nuitee