Extended Stay America Suites - Phoenix - Scottsdale

Hotels
•
Extended Stay America Suites
6 (274 reviews)
10660 North 69th Street , Scottsdale , us

listing image 1
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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Beautiful area
Good location
Cons:
Unclean facilities
Poor customer service

Categories

Cleanliness
3.75
The hotel was reported as not clean, with hairballs and dirt in the elevator and hallways.
Service
7.25
The manager discounted the price, however, there were instances of poor customer service.
Location
8.75
Excited about the beautiful area, good neighborhood with plenty of stores and restaurants.
Room Quality
4.75
Rooms had various issues such as mold, rust, and cleanliness problems.
Amenities
5.75
Limited amenities offered, with complaints about the lack of breakfast and poor room conditions.
Value for Money
6.25
Guests felt the price did not reflect the quality of service and room conditions.
Food and Beverage
4.75
Only a minimal breakfast provided, which was considered poor.
Overall Experience
6.75
Overall negative experiences led to dissatisfaction, with many saying they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:27

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of having a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge. Cook your favorite meals or simply store your snacks for longer stays.

Complimentary Breakfast and Free WiFi
Start your day right with a free grab-and-go breakfast offering a variety of options. Stay connected with free WiFi throughout the hotel, perfect for both leisure and business travelers.

Convenient Amenities and Services
Benefit from weekly housekeeping at no extra cost and access to laundry facilities. With upgraded bedding, ironing facilities, and a 24-hour front desk, your comfort and convenience are our top priorities.

Book now to experience a relaxing and hassle-free stay at Extended Stay America - Phoenix - Scottsdale!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6
Based on 274 reviews
Cleanliness: 3.75
Service: 7.25
Location: 8.75
Room Quality: 4.75
Amenities: 5.75
Value for Money: 6.25
Food and Beverage: 4.75
Overall Experience: 6.75
K
Kent • solo_traveller • us
8
it was as expected. I didn't expect a lot of frills.
Pros:

Breakfast was marginal. I'm not a big muffin eater. I would have preferred oatmeal with less sugar.

2026-02-10 • via Nuitee
K
Kelly • solo_traveller • us
8
I was happy with my stay but bummed the pricing had literally doubled since I stayed there a couple.
Cons:

The bed was hard and very uncomfortable

2026-01-28 • via Nuitee
A
Ashley • couple • us
3
2026-01-20 • via Nuitee
S
Smythe • extended_group • gb
5
2026-01-20 • via Nuitee
D
Dominick • solo_traveller • us
9
2026-01-20 • via Nuitee
L
Lisa • couple • us
9
2026-01-19 • via Nuitee
K
Kelly • couple • us
10
2025-12-24 • via Nuitee
B
Bryan • solo_traveller • us
3
Pros:

There was no breakfast.

Cons:

The hotel seemed to be serving as an emergency housing location for homeless people.

2025-12-23 • via Nuitee
J
Joseph • extended_group • us
9
2025-12-22 • via Nuitee
K
Kelly • couple • us
10
2025-12-21 • via Nuitee
K
Kerry • couple • us
1
I’d be better off sleeping in my car and flushing the cash
Pros:

Police on scene 2 times, I had a dirty room no soap or shampoo the complementary breakfast was a joke it’s just 2 types of muffins and nutrigrain bars. When I told this to the front desk and showed him the bag of items from kids toys to drug paraphernalia and the guy barely apologized no offer to settle with a guest that paid $136 for a below average room with sub par care. I will never go back to this location again. Epic failure to ignore the fact experience in person

Cons:

The smell and lack of customer service.

2025-12-15 • via Nuitee
F
Fryman • couple • us
6
2025-12-07 • via Nuitee
S
Sattar • couple • us
1
Unsatisfactory
Pros:

None

Cons:

Not clean

2025-12-03 • via Nuitee
L
László • extended_group • hu
8
2025-12-01 • via Nuitee
L
László • extended_group • hu
9
2025-11-28 • via Nuitee
L
László • extended_group • hu
8
2025-11-25 • via Nuitee
D
Debra • couple • us
4
2025-11-15 • via Nuitee
A
Andrew • couple • us
7
2025-11-14 • via Nuitee
B
BRUNER • family_with_children • us
1
Pros:

I was excited about the area, it's beautiful and a good neighborhood with a lot if stores, restaurants and shopping

Cons:

Walking in the "lobby" had boxes and to go cups and very random things scattered around. The staff was not friendly, seemed a little put out by having to help us. There was small bits of trash, hairball and such in the elevator and hallways. The hallway was poorly lit. The photos on booking.com were not at all what the rooms looked like. The room was gross. There was what looked to be mold and rust in the shower. There was old grease splatter on the side of the refrigerator. The microwave was chipped inside and rusty. The sofa bed/couch had the upper back corners torn up like a cat had ruined them. The floors were not carpet but had spill stains that dirt and hair were stuck to. Hairballs and dust all over rhe flooring. We were there about an hour and checked out, and got a hotel accross the street. They had offered another room but we had no confidence that it would be any better. We were all disgusted. It felt like a truck stop hotel at best. I wish I had taken photos but we were trying to get ready before our event started and we needed to move quickly to go somewhere else to do do.

2025-10-20 • via Nuitee
H
Hatch • family_with_children • us
7
Pros:

The manager discounted the price to compensate for overbooking.

Cons:

I made a reservation for 2 queen beds, but I o my got one.

2025-10-17 • via Nuitee