Hyatt Centric Chicago Magnificent Mile

Hotels
Hyatt
9 (729 reviews)
633 North Saint Clair Street , Chicago , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Cleans rooms
Great location
Good amenities
Delicious breakfast
Cons:
Noise from emergency vehicles
Overpriced parking
Lack of soundproofing
Worn beds

Categories

Cleanliness
9.14
Multiple reviews highlighted the cleanliness of the hotel.
Service
9.61
Staff received high praise for being friendly and helpful.
Location
9.15
The hotel's location was consistently described as excellent.
Room Quality
8.6
Some reviews noted room comfort issues but overall positive sentiment.
Amenities
8.63
Amenities met expectations, though some were not mentioned.
Value for Money
8.59
General sentiment was favorable, but there were concerns about parking costs.
Food and Beverage
9.14
Breakfast services noted as excellent, particularly the staff.
Overall Experience
9.11
Most reviews indicated a highly positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:00

Property Description

Modern Amenities and Comfortable Rooms
Experience contemporary guest rooms at Hyatt Centric Chicago Magnificent Mile with free WiFi, flat-screen HDTV, plug-in panel media, and spacious work desk. Upgrade to rooms with a sofa bed and luxurious spa-like bathrooms for extra comfort.

Delicious Dining and Entertainment
Indulge in local flavors at Level Two restaurant, serving up scrumptious cuisine, cocktails, and craft beer daily. Enjoy live music and entertainment on select nights while savoring your meal. For a quick bite, head to the on-site Starbucks or enjoy in-room dining services.

Relaxation and Fitness Options
Unwind with a swim in the indoor pool or hot tub, or stay active in the 24-hour fitness center. With 20,000 square feet of event space, a business center, and convenient proximity to Navy Pier and Millennium Park, Hyatt Centric Chicago Magnificent Mile offers the perfect blend of leisure and productivity.

Book now to experience the best of Chicago at Hyatt Centric Chicago Magnificent Mile!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.

Roll-away beds and cribs are subject to availability.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 81 per day.

Location

Property Accessibility

Total Disability Score: 38.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 729 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
P
PattH290 NONE Williams Bay, Wisconsin
10
Perfect location, beautiful hotel.
Pros:

Fantastic location. Safe upscale neighborhood. Easy walk to Navy Pier and Gold Coast shopping. The room was very nice, clean, perfect.

2026-03-05 via Tripadvisor
K
kendrap945 NONE
6
Great location, updated hotel, food allergy sensitive review
Pros:

Great hotel location. It's very close to Michigan Ave for shopping, walking the river, many food options. I love the modern updated feel of the hotel, rooms, amenities. I personally prefer Hyatt and always look for one in the area when booking a hotel. Atmosphere and rooms were wonderful. I stayed in a corner king high floor and it was beautiful and gave me the extra city view. It was very clean throughout the hotel and my room. Noise level was very minimal. The only negative I would say and why I'm only giving a three star is due to language barriers with the restaurant staff. I have a dairy allergy and informed the host, the person getting me coffee and water, the waitress that took my order and she communicated in Spanish to the cooks. When my food arrived she assured me it was prepared separately but you could see a chunk of butter on the avocado toast which was unfortunate because I was already half a slice in before catching it. I spent almost half my day in my room next to the bathroom because of this, which was a bummer for my weekend getaway to recharge, refresh and have a relaxing weekend away. They did comp me for my food which I appreciated but it's still a bummer to go through physically. I will still stay here in the future, I'll just be avoiding the onsite restaurant.

2026-03-05 via Tripadvisor
U
U5904ZDjudyw NONE
10
Debbie Gatewood Is a Standout Among Great Hospitality Team Members at the Hyatt Centric
Pros:

I have not stayed at this hotel in over five years, but used to stay there weekly for many years. So what a surprise to receive a warm welcome and be remembered by Debbie Gatewood, the Assistant Front Office Manager. We were staying at the hotel for surgery for my husband, and Debbie's hospitality really eased our anxiety. I could not believe she remembered a guest who had not been at her hotel in five years. She is a standout. The hotel itself is lovely. Rooms are large, remodeling was well-done, and the service all around was excellent.

2026-03-03 via Tripadvisor
S
Strong couple us
5
2026-02-26 via Nuitee
A
Amber solo_traveller us
10
Pros:

It was amazing and super easy to get to.

Cons:

The pool was very small.

2026-02-26 via Nuitee
R
redbuck1 NONE Los Angeles, California
10
Great spot for your Chicago visit.
Pros:

Unexpected gem. Great location right next to Michigan Ave. Lots of iconic Chicago within walking. Hotel in excellent condition. Friendly staff. Breakfast was great and bar area nicely appointed.

2026-02-25 via Tripadvisor
B
bobbP1495NS NONE
8
Nice hotel. Handicapped accessible rooms could be a bit larger.
Pros:

A very nice hotel. Everything looked great. Although very pricey (typical of any downtown Chicago restaurant), the food was excellent. A very convenient hotel for access to Northwestern Memorial Hospital. Unfortunately, I needed a handicapped-accessible room and found it to be minimally accessible. I had difficulty getting around my room while in a wheelchair.

2026-02-24 via Tripadvisor
M
Maci_Camp1 NONE Champaign-Urbana, Illinois
10
Great stay!
Pros:

I was very impressed with this hotel. The location, ambience, cleanliness, and comfiness. I would recommend and stay here again! The bar/restaurant exceeded my expectations as well.

2026-02-24 via Tripadvisor
R
robertwR3949DA NONE DeKalb, Illinois
10
Great location, great staff, clean rooms.
Pros:

Great location near the Mag Mile. Aside from the Chicago Auto Show we walked to our movie, dinners, and lunches in addition to most of the shopping from Water Tower Place to the Chicago River. The next time we will get a higher floor as the Ambulances from the hospital are quite loud.

2026-02-22 via Tripadvisor
A
Andrea solo_traveller it
8
2026-02-22 via Nuitee
R
robertfC1574RT Couples Evanston, Illinois
10
Great hotel in a convenient location
Pros:

We have found this Hyatt to be a convenient location for activities in Streeterville and River North, and on Michigan Avenue along the Magnificent Mile; it also connects directly to the huge Northwestern Memorial medical complex. Even the smallest rooms are quite comfortable. There are a bar and restaurant adjacent to check-in, and a Starbucks at the entrance, and you can find restaurants of many kinds in the surrounding blocks. (Beatrix, across the street, is a favorite of ours.)

2026-02-16 via Tripadvisor
C
cathysS7710RY Business
10
Hyatt Centric is fabulous!
Pros:

The hotel is very clean, rooms spacious, and great meeting space too. The staff is very friendly and accommodating and our banquet functions were delicious! The team here is impressive and engaging, it exceeded any expectations.

2026-02-12 via Tripadvisor
R
Romy couple us
7
Pros:

Perfectly located for the hospital

Cons:

The mattress was not comfortable and the pillows were awful

2026-02-12 via Nuitee
G
G1736KKcherylc Family
2
Car damage
Pros:

My husband had a procedure at Northwestern Hospital. We needed to stay 2 nights at the Hyatt Centrix and elected the Valet parking. When the parking attendant brought us our car upon departure it was damaged (badly scraped). We submitted claims to their insurer (Loss Capture). They refused our claims and said it was a third party. We trusted our car to them and now must submit to our insurer and pay the $1,000 deductible. Total damages are $3,475 so just not a small scrape. Our car is only 3 years old. We are retired and on a fixed income. I would not advise trusting them with your car. Very stressful on top of medical concerns.

2026-02-10 via Tripadvisor
A
Andrew family_with_children us
9
Pros:

Beautiful building super clean very nice staff. I stayed here to celebrate my partner's birthday. They gave a little good tray and were super kinda even sang is happy birthday. The room was stunning the bed was comfy the room has an a great view and it was an amazing experience for the price.

Cons:

It's right next to a major hospital in downtown Chicago. every 30 minutes to an hour from 1-4 am you will just keep hearing ambulance sirens going off. Also the corner king room we stayed in had thinner walls than expected. I could hear the TV and people's music of the room right next to me I could even hear people talking very easily while just laying in our bed.

2026-01-31 via Nuitee
I
Isaque extended_group br
10
Hotel Excelente
Pros:

Localização

Cons:

NA

2026-01-29 via Nuitee
J
Jeff solo_traveller us
9
Pros:

Staff was great

Cons:

Busy streets

2026-01-27 via Nuitee
K
Karly couple us
10
This hotel is exceptional in all measures.
Pros:

Perfect location. I felt very safe. The staff was exceptional! I come to Chicago often and this is my first time staying here and it’s easily my new favorite hotel.

Cons:

Nothing I didn’t like.

2026-01-25 via Nuitee
J
Jonmel couple us
9
2026-01-24 via Nuitee
T
Terri family_with_children us
10
2026-01-21 via Nuitee