Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Beautiful hotel
Pleasant lobby
Must-try restaurant
Cons:
Dirty carpets
No kettle
Inadequate heating control
Service inconsistencies

Categories

Cleanliness
7.95
Reviews mentioned dirty carpets and maintenance issues affecting cleanliness.
Service
9.42
Service experiences varied; some reports of unhelpfulness and noise issues impacted overall service sentiment.
Location
10
Positive mentions of central location and proximity to amenities.
Room Quality
8.46
Reports of inadequate room arrangements and heating control issues.
Amenities
9.41
Facilities are generally adequate but specific items like a kettle were missing.
Value for Money
8.94
Complaints about price not aligning with room quality and service.
Food and Beverage
9.4
Restaurant received praise, but breakfast quality was noted to have declined.
Overall Experience
10
Overall positive sentiment despite mentioned issues; hopes for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:39

Property Description

Luxurious Accommodations and Amenities
The Grand Hotel Wien, just a 3-minute walk from the Vienna State Opera, offers opulent rooms with modern amenities like flat-screen TVs, coffee makers, and marble bathrooms with deluxe toiletries. The Grand Spa N°605 provides a lavish wellness experience with saunas, steam baths, and a range of beauty treatments.

Culinary Delights
Indulge in fine dining at the hotel's 5 restaurants, including the Michelin-starred “Le Ciel by Toni Mörwald” and the Japanese restaurant “Unkai”. Sip on cocktails at the Kavalier Bar or enjoy Viennese specialties at the Grand Brasserie.

Convenience and Services
Guests can take advantage of valet parking, free WiFi, a business center, and complimentary shoe-shine service. With 12 meeting rooms and Vienna's grand ballroom, the Grand Hotel Wien is perfect for both leisure and business travelers. Book now to experience luxury in the heart of Vienna!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 36 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for € 19 per person per night when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 92 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 2597 reviews
Cleanliness: 7.95
Service: 9.42
Location: 10
Room Quality: 8.46
Amenities: 9.41
Value for Money: 8.94
Food and Beverage: 9.4
Overall Experience: 10
S
Sadoyan couple am
10
2026-05-16 via Nuitee
D
Dr. Bewar solo_traveller de
7
2026-05-16 via Nuitee
N
Nizyev family_with_children es
8
Буфет на завтрак не соответствует уровню гостиницы
Cons:

Завтрак слабоват, Выбор типа большой- но реально есть нечего! Только яичница спасала

2026-05-15 via Nuitee
K
KUNIKO couple jp
5
がっかり
Pros:

立地。朝食に和食がある点。

Cons:

7年前にも宿泊したが、同じ価格でも部屋が狭くなり、また、サービスも落ちていてガッカリした。
部屋の掃除をしてもタオル補充もなく、朝食時のスタッフも愛想が無い。オーダーした卵料理も最後まで提供されなかった。
前回が良かったのでリピートしたが、3度目はない。

2026-05-15 via Nuitee
A
Alexandra solo_traveller jp
10
2026-05-13 via Nuitee
K
Krzysztof couple pl
8
2026-05-11 via Nuitee
F
Fuad couple de
9
2026-05-10 via Nuitee
K
Khachatryan couple de
8
2026-05-10 via Nuitee
D
Delanoë couple fr
8
Pros:

emplacement et le confort des chambres

Cons:

Il n'y avait plus de shampoing dans la chambre. une fois sous la douche c'est ralant

2026-05-07 via Nuitee
A
Aleyna solo_traveller tr
10
Pros:

Harika konum! Geniş odalar ve keyifli bir kafe

2026-05-07 via Nuitee
K
Kristina family_with_children bg
10
2026-05-07 via Nuitee
N
Nugzar couple ge
10
Pros:

I would like to express my heartfelt gratitude for the wonderful experience I had at your hotel. Your location is absolutely perfect, and I was deeply touched by the attentive and caring staff. I also want to extend a special thank you to everyone who sent gifts for our anniversary. It made our stay truly unforgettable.

2026-05-04 via Nuitee
S
Sergii couple ua
10
Расширить ассортимент питания в ресторане на 1 этаже
Pros:

Vanessa лучший менеджер, с кем я имел дело в последнее время!

Cons:

Нет

2026-04-29 via Nuitee
R
Renzo Francesco couple us
9
Pros:

Cuarto muy cómodo, tenia un gym decente, sauna húmeda y seca.

Cons:

Solo que los black out del cuarto no bajaban, pero me dijeron que estaban en proceso de cambiarlos

2026-04-28 via Nuitee
M
Merve Ergül Çiftci family_with_children tr
8
Pros:

Otelin konumu şahaneydi. Eşimin doğum günü için odaya pasta göndermeleri çok ince bir davranıştı.
Otelden yürüyerek çoğu yere kolayca ulaşım sağlayabiliyorsunuz. Özetle her şey için teşekkürler.

Cons:

Kahvaltısı daha iyi olabilirdi. Bu birazda Türk olmamızlada alakalı olabilir:)

2026-04-28 via Nuitee
시어텍 solo_traveller kr
8
2026-04-27 via Nuitee
M
Matthias solo_traveller de
9
2026-04-26 via Nuitee
F
FUSUN solo_traveller tr
9
Pros:

Hersey cok guzeldi,tsk

2026-04-26 via Nuitee
M
marcella solo_traveller it
7
Piacevole , 20 aprile freddo cane città cara come Milano direi, belle le chiese, bella l’università fatta da Hadid
Pros:

Arredamento posizione pulizia

Cons:

I ristoranti erano chiusi sabato e domenica.la caffetteria al piano terreno Ê cara e niente di speciale. Ottimo anche se carissimo (48 euro)breakfast

2026-04-22 via Nuitee
青山商会 solo_traveller jp
10
2026-04-22 via Nuitee