Silversmith Hotel Chicago Downtown

スタッフが全員対応が丁寧で気持ちよかった。

First, shout out to Beverly and Susan for showing excellent hospitality. This is our third stay at The Silversmith Hotel. It is outstanding! We love the staff, the rooms, the location and the price. We will be back for our fourth stay. We have found Chicago to be a friendly city!

Todo
Lo central a las zonas turísticas y el metro a la puerta

Good location, close to public transportation very spacious room !

Great location and easy to get around the city

Todo el personal fue muy amable, desde los de recepción, de bar y de limpieza. Tiene una de las mejores ubicaciones que se pueden encontrar en la ciudad. A menos de una cuadra hay restaurantes, parques, tiendas de ropa, un Target, una estación del metro y sitios históricos. La habitación recibía un increíble servicio de limpieza cada dos días y proporcionaban más en caso de solicitarlo. Me dieron bebidas de cortesía. La cama y las almohadas eran muy cómodas. El baño estaba limpio, el agua de la regadera tenía buena presión y buena temperatura. Me sentí segura todo el tiempo. Definitivamente lo recomiendo y me volveré a hospedar aquí cuando regrese a la ciudad.

We had an amazing stay at the Silversmith Hotel in downtown Chicago. The staff were very helpful and went out of their way to make it an enjoyable experience. Beverly was so nice, helpful and funny. She is definitely a gem. Enrique the bellman, was also so pleasant and was there in a blink to help whenever needed with a smile every time. Renee the bartender was also great. She made the best cocktails and was also super friendly. Kristopher the front door manager was efficient in fixing a billing problem that occurred for us as well. It was our first time in Chicago and we would definitely stay there again when we come back. Kudos to the amazing staff that you have at your hotel!

The staff was very accommodating, especially Beverly and Enrique! The rooms were clean, comfortable and spacious. The exercise room came in handy and room services were easy to use. The location was perfect for us, accessible to the trains and walking distance to the water and parks.

Great location, clean and helpful staff

The location is great but the hotel room was terrible. The room had zero ventilation, it smelled weird and always felt dirty and a bit humid/damp even with the a/c on. The sheets had stains on them that looked like blood. The ceiling had mold. And we saw a cockroach in the lobby bathroom. Won't be returning.

We stayed 4 nights. Location was perfect! Right near the trains station (if you don’t want to uber), great restaurants and attractions! Most of the staff was super friendly. Particularly Susan. Always had cold waters for us after our excursions, and was very informative and thorough with any questions we had. The only issue I’d mention was it was hard to get ahold of a staff member when we had a plumbing issue around 9pm. We asked for a sheet change, and my bed/sheets had sand/dirt in them. Other than that, great time, great security and we would book again!