Silversmith Hotel Chicago Downtown

We stayed 4 Amazing days and nights at the SilverSmith Hotel in Downtown Chicago, absolutely perfect location for anything that you would want to see or do! We highly recommend taking the Architecture boat tour and investing in a city pass, there are so many fun things to do here, we will definitely return and stay at the SilverSmith Hotel, we would like to personally thank Enrique (Valet), Beverly (front desk), Andy, Jasmine, Victor and Veronica for your hospitality and for welcoming us with your kindness!

Excellent location near theatre, variety of restaurants and train. Excellent customer service from staff, Beverly and Enrique.
Rooms very clean. Lobby good for gathering together

It was a very nice stay. I find the bed and pillows very comfortable ( I think a good sleep is really important while travelling). And my room was very comfortable and clean. The location is great as well.

We have stayed at the Silversmith several times and have not been disappointed. The location is great—close to so many places in the Loop and steps away from the train. The staff is friendly and goes overboard to make us feel welcomed, answering our questions and even giving us helpful suggestions on public transportation and local places to eat. Enrique greeted us with a smile every morning! Rooms are comfortable and clean, and the lobby is bright and modern. We will be back with no hesitation.

​We recently stayed at the Silversmith Hotel to celebrate our son’s birthday, and the experience was incredible. From the moment we arrived, the staff’s energy brought so much life to the hotel. A huge shoutout to Beverly and Savannah for making us feel so welcome.
​Beverly even sang "Happy Birthday" to my son; he’s 14, so it might be the last year he can handle that much attention without dying of embarrassment! They also left a personalized card and chocolates in the room, plus a coupon for the SkyView at Navy Pier, which was a total hit.
​The hotel itself is a total "vibe" and kept impeccably tidy. We enjoyed great conversations with the friendly bartenders, and even the valets were upbeat. The location is perfect for exploring downtown. We can’t wait to come back!

I cant say enough about the staff and overall experience we had at Silversmith. Getting to Chicago from S.Florida turned out to be a very frustrating and difficult experience due to many different issues but, once we arrived at Silversmith all that went away. Gabby was absolutley amazing. She welcomed us in with a hugh smile and personality that you just forces you to be calm and at ease. Exactly what we needed at that moment. Beyond that Beverly was truly a gem. She is just that type of personality that makes you feel like you have known her for years. I'll never stay at any other hotel any time I go back to Chi-town.

The hotel location is walking distance to Union Station, Grant Park, Institute of Art, the river situ all of it’s beautiful buildings and local restaurants. The elevated train runs by the hotel for extra convenience. The hotel is quiet, clean and comfortable. The staff are helpful and courteous. I recommend the Silversmith and would stay there again.

Very clean and very welcoming.

The showerhead was a bit loose. No outlets by the bed. But all else was absolutely fantastic!

Absolutely very fantastic location. The hotel it’s Office so much quieter and it more accessible on Palmer house where my meetings were. Very close tothe Chicago Art Institute and the Gage (excellent restaurant).

Was clean, quiet and the front desk clerks —all three of them—over the course of four days, were super kind warm and welcoming. Free drink tickets for their bar was a nice touch. I plan to stay here every time I return.

Posizione eccellente, personale molto disponibile e accogliente

The hotel is beautiful, a thoughtful mix of modern comfort and classic design set inside a historic building. Its location is ideal, just a short walk from the Art Institute of Chicago and Millennium Park.

The staff is truly exceptional. Beverly, and the rest of the team are an essential part of the hotel’s charm, making the stay feel both welcoming and personal. Enrique’s professionalism can’t be overstated. He helped make our first visit to Chicago an unforgettable experience.

There was a billing discrepancy, some sort of hiccup with Expedia and the hotel, but thanks to Victor it was addressed promptly and resolved to our satisfaction.

Good location. Nice staff.

We arrived very early and were able to check in even though we were just trying to drop off our bags for checking in later. A very pleasant surprise after flying a red eye. Room was clean and comfortable. Despite close proximity to the L, room was very quiet. I appreciated the safety of needing to use the room key to go up the elevator. I will definitely be staying again.