Silversmith Hotel Chicago Downtown

Hotels
9 (1538 reviews)
10 South Wabash Avenue , Chicago , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Dated furniture
Noise from train
Minor maintenance issues

Categories

Cleanliness
8.5
Overall cleanliness was good, though some issues with dated furniture noted.
Service
9.5
Staff is consistently described as friendly and welcoming, particularly notable interactions with Beverly and Enrique.
Location
9.5
Several mentions of excellent downtown location with easy access to attractions.
Room Quality
8.5
Rooms were generally spacious and comfortable, but some noted older furniture and minor maintenance issues.
Amenities
9
Good amenities mentioned, though some noted the lack of a restaurant on property.
Value for Money
9
Guests feel they received good value based on location and quality of service.
Food and Beverage
8.5
Bar service and snack options are well received; however, restaurant availability was lacking.
Overall Experience
9.5
Overall a positive experience with a strong intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:38

Property Description

Prime Location in the Loop
Located in the heart of the Loop, near Chicago’s vibrant theater and financial district, Silversmith Hotel Chicago Downtown offers easy access to dining, shopping, and major attractions.

Modern Amenities
Enjoy contemporary designed spacious rooms equipped with cable TV, free WiFi, refrigerator, and coffeemaker. Treat yourself to pay-per-view movies in the high-ceiling rooms for ultimate relaxation.

Convenience at Your Fingertips
Take advantage of the free 24-hour gym and business center, along with concierge services and on-site laundry facilities. Indulge in modern American cuisine and specialty cocktails at the Adamus Lounge, or opt for 24-hour Sensory Direct room service.

Ready to experience luxury and convenience in the heart of Chicago? Book your stay at Silversmith Hotel Chicago Downtown now!

Important information:

Please note that the minimum check-in age at this property is 21 years of age. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 70 per day.

Location

Guest Reviews

9
Based on 1538 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
A
amberp88 Business Anthem, Arizona
10
Spotlessly clean room
Pros:

Spotless room! As someone who travels a lot, that’s the key to feeling comfortable and housekeeping here is on their game. There’s also complimentary water bottles in the room. Again, it’s always hard to stay hydrated while traveling so it was a nice touch. The decor and architecture was neat and the room had really nice items, like marble flooring in the bathroom. Front staff and bellhop quick & efficient and friendly. Will be staying here again.

2026-06-25 via Tripadvisor
I
I7489DRrobertv Family
10
BEST LOCATION
Pros:

The staff was amazing and the location was second to none. If you need anything ask for Enrique he'll help you with whatever you need.

2026-06-25 via Tripadvisor
C
Carlos Marvin solo_traveller mx
9
Pros:

La ubicación

Cons:

.

2026-06-24 via Nuitee
L
Lynn couple au
8
2026-06-23 via Nuitee
S
Sindy couple us
7
Great location, bring earplugs
Pros:

Nice staff, very close to Millenium Park and the Art Institute, could use some touch up paint.

Cons:

Very noisy! Slamming doors, street noise, construction in the room next door. Also the windows didn't seal completely so the food smells from the kitchen would waft into the room, which I did not enjoy...

2026-06-22 via Nuitee
D
Dina couple it
7
2026-06-21 via Nuitee
S
Shelly couple us
10
Great room, friendly staff, and good cocktail from the bar.
Pros:

The location was perfect for many of the downtown activities and proximity to train.

Cons:

Liked everything

2026-06-19 via Nuitee
J
Jose couple us
10
2026-06-18 via Nuitee
J
Julius solo_traveller gb
5
2026-06-13 via Nuitee
J
J2427IYannettem Family
10
A grand city to visit
Pros:

We had a lovely stay! Beverly and Susan and Victor and all were most accommodating and good natured…made us feel welcomed and were sincerely interested in caring for any and all needs. Hotel is centrally positioned to make visiting sites convenient. We love Chicago now!

2026-06-12 via Tripadvisor
A
Albert couple us
10
Location, friendliness and value!
Pros:

Absolutely perfect location directly adjacent to the “EL” for downtown shopping and museum visits. 10-12 minutes to the miracle mile and close to parks, etc. the staff are welcoming and helpful. The room was spacious, comfortable and well appointed with plenty of plugs AND a nice shower with great water pressure and heat! We look forward to visiting the Silversmith again!

Cons:

Location and staff! The valets are extremely helpful

2026-06-12 via Nuitee
M
MellanyB Family
10
Great location. Awesome staff and everyone friendly
Pros:

Perfect location. Close to everything. Staff is friendly and helpful. Restaurant is very nice. Really enjoyed staying at this place. Will def come back.

2026-06-11 via Tripadvisor
C
Companion56290444009 Business
10
Excellent stay in Chicago, visiting for Cubs game for work.
Pros:

Everything about this hotel was perfect, service, speed, atmosphere, price, location!

2026-06-10 via Tripadvisor
E
East solo_traveller us
9
Cons:

Need UBS-C charging outlets in room

2026-06-10 via Nuitee
G
Gina couple us
9
Pros:

Very friendly staff

2026-06-09 via Nuitee
L
Luis couple us
10
I needed a place near Grant Park and this place was just perfect for me.
Pros:

Very friendly staff. I mean all personnel. Day and night. The room was clean and cold which is great. I could hear the train, but I no way did it bother me. It’s muffled in the perfect way.

Cons:

Not sure there was anything.

2026-06-08 via Nuitee
G
guymS6613ZW Solo travel
10
First time stay
Pros:

Staff was amazing room was clean and tidy restaurant. Good food good drinks.

2026-06-07 via Tripadvisor
M
mschap2026 Family Croydon, Pennsylvania
10
Had a great time
Pros:

Awesome! Very friendly staff. Very clean

2026-06-07 via Tripadvisor
Z
Z9033CQstevew Business
10
Always gray hospitality
Pros:

Another impeccable Silversmith experience. Great hospitality was shown by, but not limited to Enrique, Antonio, and of course the lovely Renee. We look forward to our week at the silversmith every year and this one did not disappoint. Great accommodations, awesome hospitality!

2026-06-07 via Tripadvisor
N
Nataliia couple us
9
Pros:

The room had everything necessary. The bed was comfortable. The window faced the inner courtyard. That was actually better, as an outside window might have faced the metro line—which is typical for downtown Chicago. The hotel's location is superb.

Cons:

Nothing worth paying attention to.

2026-06-07 via Nuitee