Silversmith Hotel Chicago Downtown

Hotels
9 (1514 reviews)
10 South Wabash Avenue , Chicago , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Dated furniture
Noise from train
Minor maintenance issues

Categories

Cleanliness
8.5
Overall cleanliness was good, though some issues with dated furniture noted.
Service
9.5
Staff is consistently described as friendly and welcoming, particularly notable interactions with Beverly and Enrique.
Location
9.5
Several mentions of excellent downtown location with easy access to attractions.
Room Quality
8.5
Rooms were generally spacious and comfortable, but some noted older furniture and minor maintenance issues.
Amenities
9
Good amenities mentioned, though some noted the lack of a restaurant on property.
Value for Money
9
Guests feel they received good value based on location and quality of service.
Food and Beverage
8.5
Bar service and snack options are well received; however, restaurant availability was lacking.
Overall Experience
9.5
Overall a positive experience with a strong intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:38

Property Description

Prime Location in the Loop
Located in the heart of the Loop, near Chicago’s vibrant theater and financial district, Silversmith Hotel Chicago Downtown offers easy access to dining, shopping, and major attractions.

Modern Amenities
Enjoy contemporary designed spacious rooms equipped with cable TV, free WiFi, refrigerator, and coffeemaker. Treat yourself to pay-per-view movies in the high-ceiling rooms for ultimate relaxation.

Convenience at Your Fingertips
Take advantage of the free 24-hour gym and business center, along with concierge services and on-site laundry facilities. Indulge in modern American cuisine and specialty cocktails at the Adamus Lounge, or opt for 24-hour Sensory Direct room service.

Ready to experience luxury and convenience in the heart of Chicago? Book your stay at Silversmith Hotel Chicago Downtown now!

Important information:

Please note that the minimum check-in age at this property is 21 years of age. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 70 per day.

Location

Guest Reviews

9
Based on 1514 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
B
Brendan couple us
10
Great location, staff & value
Pros:

Stayed for 6 nights late May/early June. Absolutely Perfect location. 5 mins to Bean & Millenium park & Riverwalk, 10 minutes to Lake Michigan and Magnificent Mile, Loop trains right outside front door. Hotel was very clean and beds were super comfortable. Free Lavazza coffee in the morning plus we got a voucher for one free drink per day. Bar was nice. We did order a pizza one evening which was great. Staff were very efficient and friendly. Housekeeping did a great job keeping our room and towels always fresh. Special shoutout to Beverly in reception who always gave us a warm greeting and provided some great sightseeing tips and to Enrique for help with our bags. A few close by eateries - Goddess and the Baker right across the street was great for breakfast and The Gage one block over was excellent for dinner. Also Cindy’s rooftop (beside the Gage) had excellent views of the park & lake. Would definitely recommend this hotel

2026-06-06 via Nuitee
D
David couple us
10
2026-06-04 via Nuitee
E
Erwin Roberto couple gt
10
2026-06-04 via Nuitee
N
Nenzi family_with_children it
9
Pros:

Posizione. Arredamento.

Cons:

La palestra un po’ piccola e pochi attrezzi

2026-06-01 via Nuitee
K
Kristina couple de
7
2026-05-30 via Nuitee
Y
Yan solo_traveller us
6
2026-05-30 via Nuitee
A
Ashley family_with_children us
8
Would stay again!
Pros:

Location to the theatres and city bus stops

Cons:

Hard to find when first arriving and the distance to parking

2026-05-29 via Nuitee
T
Travel99461 Couples Chicago, Illinois
10
Great experience
Pros:

We have stayed at Silversmith several times a year for the past few years whenever we stay in Chicago. The location is great for easy access to trains, Millennium Park, great restaurants and shopping. The hotel is always clean, quiet and comfortable. A special shout out to Beverly, the hotel clerk who always greets us warmly and remembers us by name from previous visits. She goes the extra mile to make sure we have a pleasant visit. We look forward to seeing her on our next trip to our home away from home.

2026-05-27 via Tripadvisor
M
Martinez couple us
8
2026-05-26 via Nuitee
J
Jeremy couple cn
7
2026-05-23 via Nuitee
4
488trishaf Family
10
Great experience
Pros:

What a great little hotel. Located to all the happening spots in downtown Chicago. This is been our second time in the city and stayed at this boutique hotel. The staff Beverly and Enrique are amazing! They gave us some pointers on where to go. Will be back again!

2026-05-22 via Tripadvisor
P
Peter family_with_children us
5
I booked this hotel based on the glowing 4 star reviews and I was wrong. This isnt a 4 star hotel.
Pros:

The bed was comfortable and location good

Cons:

The decor was very dated. The sofa in the room was very uncomfortable. There werent many amenities.

2026-05-18 via Nuitee
S
SALLE-PIERRET Friends getaway
8
Not very good
Pros:

We chose this hotel because it had a sofa bed and we wanted to share the room with friends (there were four of us). Resale sites advertise this room for four adults, which is impossible. The beds are small, and the sofa is in terrible condition (even sitting on it was uncomfortable). When we asked to change rooms, we were told they were all like that. It was very difficult for four people to sleep in small beds without being able to use the sofa because we could feel the mattress springs. The hotel is extremely well located, the staff is friendly, and the rooms are spacious. We were offered a blanket to improve comfort, but it was far too thin.

2026-05-17 via Tripadvisor
T
Trail311419 Couples
10
Excellent Experience All Around
Pros:

Great Location, close to Millennium Park with Fantastic Staff who go out of their way to make sure you are a satisfied customer. Classy atmosphere and rooms are elegant and clean. Complementary drink vouchers for the bar. Excellent value for the service, quality and location.

2026-05-16 via Tripadvisor
M
Mariah couple us
10
2026-05-14 via Nuitee
L
lindalG8219WG Family Clarksburg, West Virginia
10
Lovely Chicago Hotel
Pros:

Enjoyed our stay. Friendly staff, clean hotel. Convenient walking distance to sites. Highly recommend!

2026-05-13 via Tripadvisor
H
H7101HAtinaw Friends getaway
10
Excellent Experience
Pros:

I had an amazing birthday stay at the Silversmith Hotel, and a huge part of that was thanks to Kristopher and Beverly. From the moment I arrived, they went above and beyond to make me feel welcomed and celebrated. Their kindness, professionalism, and attention to detail truly made the experience special.

Kristopher was incredibly friendly and helpful throughout my stay, always making sure everything was perfect and offering great recommendations. Beverly brought such warmth and positive energy that every interaction felt personal and genuine. Together, they created an atmosphere that turned a simple hotel stay into a memorable birthday experience.

The hotel itself was beautiful, comfortable, and in a great location, but it was the outstanding hospitality from Kristopher and Beverly that really stood out. I’m so grateful for the care they showed and would absolutely stay here again. Highly recommend this hotel if you want exceptional service and a team that truly makes guests feel valued!!

2026-05-12 via Tripadvisor
T
TheShannyB Couples
10
Clean, comfy rooms and awesome staff! Especially Beverly!
Pros:

We only stayed one night but wish it had been longer! We got in to Chicago pretty early and they were very accommodating in holding our bags until a room became available so we could go explore the city. Big shout out to Beverly at the front desk! She was SO kind and helpful in getting us into a very nice room a little early so we could get some much needed rest from our travels. She made our stay such a delight! The bed was VERY comfortable and the room was clean and cozy! Couldn’t have asked for better!

2026-05-10 via Tripadvisor
J
Jose Ramón solo_traveller us
6
2026-05-05 via Nuitee
J
jaylanp2026 Business
10
Very Accommodating
Pros:

The staff was very nice and accommodating for my dad and I. Beverly really helped me out when I needed a 2-bedroom last minute. Location is very convenient, and I overall recommend this hotel.

2026-04-27 via Tripadvisor