Crowne Plaza Dallas Market Ctr - Love Field, an IHG Hotel

Hotels
•
Crowne Plaza Hotels & Resorts
7.3 (1246 reviews)
7050 Stemmons Freeway , Dallas , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
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Review Highlights

Pros:
Great food in dining room
Convenient location
Cons:
Room cleanliness issues
Non-working amenities

Categories

Cleanliness
6.94
Multiple reviews mentioned issues with room cleanliness and maintenance.
Service
7.91
Some guests experienced unreliable service, but there were positive interactions noted.
Location
8.45
Many reviews praised the convenient location of the hotel.
Room Quality
5.9
Reviews reported multiple issues with room amenities and comfort, including non-working AC.
Amenities
6.43
Several reviews mentioned missing amenities like microwaves and hot water.
Value for Money
7.39
Several guests felt the hotel was overpriced for the quality received.
Food and Beverage
8.44
The food quality in the dining area received positive feedback from guests.
Overall Experience
6.91
Mixed feelings with some positive points, but overall dissatisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:18

Property Description

Luxurious Accommodation
Experience comfort and convenience at Crowne Plaza Dallas Market Center, an IHG Hotel. Nestled in Dallas, just 6.1 km from the Dallas World Trade Center, our 4-star property boasts a shared lounge, free private parking, a restaurant, and a bar. Enjoy seamless connectivity with free WiFi, room service, and a 24-hour front desk.

Relaxing Amenities
Unwind on our sun terrace or explore nearby attractions like the American Airlines Center and the Sixth Floor Museum. The hotel is allergy-free and conveniently located 7.2 km from Highland Park Village.

Convenient Facilities
Enhance your stay with our business center and vending machines offering snacks and drinks. With the Dallas Love Field Airport just 4 km away, Crowne Plaza Dallas Market Center is your ideal choice for a memorable stay.

Important information:

Guests who pay with cash or prepaid cards are required to place a deposit per stay.

Overnight parking is available for USD 15 per night.

Visitor parking is available from two to four hours for USD 10.



Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 1246 reviews
Cleanliness: 6.94
Service: 7.91
Location: 8.45
Room Quality: 5.9
Amenities: 6.43
Value for Money: 7.39
Food and Beverage: 8.44
Overall Experience: 6.91
F
Frankie • couple • us
8
2026-04-17 • via Nuitee
J
Jimmy • couple • us
4
The neighborhood was not the best and the hotel didn’t help out. The pictures on your website do not match what it’s rea
Pros:

Close to downtown.

Cons:

You have to pay for parking of $16 a day.
There was no fridge or microwave in the rooms.
No public ice machines in the hallways.
A/C or hot water didn’t work most of the time.

2026-04-13 • via Nuitee
S
Sheuntay • couple • us
4
I was not very pleased with my stay.
Pros:

The person who checked me in was little rude and not very welcoming.

Cons:

My room was not clean to my standards. The sofa had stains and the room seemed to have an overall unclean aura.

2026-04-12 • via Nuitee
J
Javier • solo_traveller • us
9
2026-04-12 • via Nuitee
S
sonia • family_with_children • us
10
2026-04-07 • via Nuitee
B
Burns • couple • us
10
2026-04-07 • via Nuitee
C
Crisanto • couple • us
4
This was my first time staying at this hotel and it was bad from the start, I would never stay at that hotel ever again,
Pros:

It had a very nice pool area

Cons:

When we arrived we didn’t have a fridge in the room and then the A/C didn’t work, they switched us to another room and on the second night the A/C stopped working again in our second room they mover us to

2026-04-06 • via Nuitee
B
Braden • couple • us
5
Pros:

That I had a bed to sleep in

Cons:

Paying for parking, the broken elevators, and lack of fan in the bathroom

2026-04-06 • via Nuitee
G
Gabrielle • family_with_children • us
5
Hot
Pros:

It was clean.

Cons:

It was hot. The hallways and elevator was hot. When I checked in, my room’s AC went out. They sent someone to send it who didn’t speak English and it still wasn’t fixed. We got moved to a different room and had the same problem. We ended up being moved again after it still wasn’t fixed.

2026-04-06 • via Nuitee
T
Trenton • couple • us
8
2026-04-03 • via Nuitee
M
Maria • family_with_children • us
10
2026-03-29 • via Nuitee
T
Thomas • family_with_children • us
10
2026-03-25 • via Nuitee
D
Dalaney • family_with_children • us
10
2026-03-25 • via Nuitee
C
carolyn • family_with_children • us
9
The all male staff were courteous gentlemen and quite helpful. Thank you. Mrs. Carolyn Morgan
Pros:

We did not have breakfast.

Cons:

We enjoyed our overnight stay in the Crowne Plaza Hotel. Thank you.

2026-03-25 • via Nuitee
W
Woods • couple • us
9
2026-03-24 • via Nuitee
T
Tiffany • extended_group • us
5
Hot mess
Pros:

The view was nice

Cons:

AC was so bad that others complained as well

2026-03-22 • via Nuitee
C
Clayton • solo_traveller • us
8
Pros:

Great quality for the price!!!

Cons:

Not much

2026-03-21 • via Nuitee
A
Ascencio • family_with_children • us
10
2026-03-21 • via Nuitee
X
xavier • solo_traveller • us
10
2026-03-19 • via Nuitee
C
Caudillo • family_with_children • us
7
It was so okay we're not staying again.
Pros:

Didn't have breakfast there.

Cons:

We couldn't get in the pool because they had put a chemical, and they were not, I'm going to open for 24 hours.

2026-03-19 • via Nuitee