Holiday Inn Express Boston by IHG

Hotels
Holiday Inn Express
8.3 (2021 reviews)
69 Boston Street , Boston , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Noisy heater
Odors in hallways
Breakfast variety

Categories

Cleanliness
8
Several reviews mention clean rooms, but some concerns were raised about odors and maintenance.
Service
8.6
Positive feedback on the staff being friendly and helpful throughout the reviews.
Location
8.5
Multiple positive mentions of convenient locations close to attractions.
Room Quality
8.4
Rooms were generally described as clean and comfortable, though some issues were noted.
Amenities
8.3
Basic amenities were noted, but some areas for improvement were mentioned such as breakfast variety.
Value for Money
8.2
Good value reported, although some complaints on breakfast quality were noted.
Food and Beverage
8
Breakfast received mixed reviews due to limited variety and some concerns about presentation.
Overall Experience
8.4
Many guests expressed satisfaction with their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:52

Property Description

Convenient Location: Situated just outside Boston city centre and close to Logan International Airport, Holiday Inn Express Boston offers a prime location for both business and leisure travelers.

Modern Amenities: Enjoy a comfortable stay in completely non-smoking rooms equipped with microwaves, refrigerators, and flat-screen cable TVs. Stay connected with free WiFi and catch up on the news with complimentary weekday newspapers.

Nearby Attractions: Explore Boston's vibrant theatre district, visit the Museum of Fine Arts, or attend events at the Hynes Convention Center, all within a short distance from the hotel. Don't forget to check out Chinatown and the JFK Museum and Library, just a few kilometers away.

Experience convenience and comfort at Holiday Inn Express Boston - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 2021 reviews
Cleanliness: 8
Service: 8.6
Location: 8.5
Room Quality: 8.4
Amenities: 8.3
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8.4
M
Mona family_with_children us
7
2026-02-11 via Nuitee
K
Koyena family_with_children us
7
2026-02-10 via Nuitee
J
José couple br
10
2026-02-09 via Nuitee
D
Dabrowka family_with_children pl
8
Pros:

Blisko sklepy, restauracje. Dość blisko metro. Miła obsługa. Duży parking.

2026-02-09 via Nuitee
K
Karen solo_traveller ni
7
2026-02-08 via Nuitee
R
RUBEN solo_traveller co
8
2026-01-26 via Nuitee
U
Usman family_with_children us
10
2026-01-25 via Nuitee
G
Geert family_with_children nl
8
2026-01-23 via Nuitee
G
Geert family_with_children nl
8
2026-01-23 via Nuitee
C
Cardoso couple us
10
2026-01-23 via Nuitee
R
Ronald extended_group us
10
Mil veces recomendado
Pros:

Excelente servicio, el desayuno es el
Mejor que he comido en diferentes hoteles

Cons:

Todo me gustó

2026-01-22 via Nuitee
T
Tom couple ca
8
2026-01-20 via Nuitee
E
Erik solo_traveller us
10
Clean, safe, and near transit!
Pros:

Hotel was amazing - nice rooms, bathroom essentials, great TV channels, and felt safe. It is next to a shopping center with various food options. The nearest subway station is a quick 8-10 min walk (depending how fast you walk), with Downtown Boston being just 2-3 stops away, including station that serves free bus line to Boston Logan.

Cons:

Key access for elevator only allowed for one room per ride. If you get on with a different guest, only they can get to their floor first before you can select yours. Hopefully its just a glitch and will be fixed.

2026-01-20 via Nuitee
R
Richard extended_group us
7
Pros:

All are very good.

Cons:

none

2026-01-20 via Nuitee
I
Isaac solo_traveller us
9
Excellent stay.
Pros:

Very good hot breakfast. Ecellent coffee and polite staff.

Cons:

I thought having a rug or a mat in the bathroom outside the shower could have been better as it does become slippery when wet.

2026-01-20 via Nuitee
S
Samuel couple us
7
Pros:

Location

Cons:

Paying for parking when They have a private lot is insane

2026-01-20 via Nuitee
C
Carolina family_with_children es
8
Pros:

Habitaciones espaciosas y muy cómodas. Desayuno correcto. Ubicación alejada del centro pero con estación de metro cercano.

Cons:

El precio del alojamiento debería de incluir el parking, ya que se trata de un hotel ubicado a las afueras de la ciudad.

2026-01-19 via Nuitee
M
Md Rabiul family_with_children us
9
2026-01-19 via Nuitee
R
Rebecca couple us
10
Great stay…highly recommend the hotel!
Pros:

The location was convenient, the breakfast was great, the room was spotless, the staff was wonderful, and the pool was heated!

Cons:

The fact that we could have saved almost Half of what we spent on the hotel if we had booked the hotel directly without going through Booking.com!

2026-01-19 via Nuitee
M
muhammad suleman family_with_children ae
7
2026-01-19 via Nuitee