Holiday Inn Express Boston by IHG

Hotels
Holiday Inn Express
8.3 (2021 reviews)
69 Boston Street , Boston , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Noisy heater
Odors in hallways
Breakfast variety

Categories

Cleanliness
8
Several reviews mention clean rooms, but some concerns were raised about odors and maintenance.
Service
8.6
Positive feedback on the staff being friendly and helpful throughout the reviews.
Location
8.5
Multiple positive mentions of convenient locations close to attractions.
Room Quality
8.4
Rooms were generally described as clean and comfortable, though some issues were noted.
Amenities
8.3
Basic amenities were noted, but some areas for improvement were mentioned such as breakfast variety.
Value for Money
8.2
Good value reported, although some complaints on breakfast quality were noted.
Food and Beverage
8
Breakfast received mixed reviews due to limited variety and some concerns about presentation.
Overall Experience
8.4
Many guests expressed satisfaction with their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:52

Property Description

Convenient Location: Situated just outside Boston city centre and close to Logan International Airport, Holiday Inn Express Boston offers a prime location for both business and leisure travelers.

Modern Amenities: Enjoy a comfortable stay in completely non-smoking rooms equipped with microwaves, refrigerators, and flat-screen cable TVs. Stay connected with free WiFi and catch up on the news with complimentary weekday newspapers.

Nearby Attractions: Explore Boston's vibrant theatre district, visit the Museum of Fine Arts, or attend events at the Hynes Convention Center, all within a short distance from the hotel. Don't forget to check out Chinatown and the JFK Museum and Library, just a few kilometers away.

Experience convenience and comfort at Holiday Inn Express Boston - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 2021 reviews
Cleanliness: 8
Service: 8.6
Location: 8.5
Room Quality: 8.4
Amenities: 8.3
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8.4
D
Delta couple us
9
2026-04-04 via Nuitee
J
josedrestrepo family_with_children co
9
Pros:

Viajaron mi esposa con su mama y.les facilitaron el.acceso, reserva y estadía en general

2026-04-04 via Nuitee
L
Laureeann solo_traveller us
10
Every time I’ve stayed it’s been good.
Pros:

Location and cleanliness

Cons:

I never received my wake up call and the person at the front desk called the shuttle 1/2 hour late and I almost missed my flight.

2026-04-04 via Nuitee
J
josedrestrepo family_with_children co
8
Pros:

Muy buena ubicación si tienes auto para moverte en Bostón.
Me tomó la tormenta y me ayudaron a extender la estadia de forma sencilla y.manteniendo la tarifa.

Cons:

Un poco desgastadas las instalacipnes y em Gym huele a humedad. Nada grave.

2026-04-04 via Nuitee
E
Exius couple us
9
2026-04-03 via Nuitee
J
Jocelyn couple us
7
2026-04-01 via Nuitee
E
Elizabeth solo_traveller us
9
I had an enjoyable stay in Boston
Pros:

The breakfast was excellent

Cons:

No pool

2026-03-31 via Nuitee
A
Ali Mostashari family_with_children ca
6
2026-03-31 via Nuitee
D
Daniel family_with_children gb
10
It was absolutely ideal for a Boston visit
Pros:

Good location, plenty of parking. Easy to get to everywhere. Secure.

2026-03-31 via Nuitee
A
Allen-Michael family_with_children us
1
Room was not clean was disgusting but couldn’t get another hotel everything was booked so just kept my mouth shut
Pros:

Staff

Cons:

Cleanliness

2026-03-30 via Nuitee
M
Mohsin family_with_children pk
8
Pros:

All

Cons:

None

2026-03-30 via Nuitee
X
xiaojin family_with_children ec
8
挺好的
2026-03-26 via Nuitee
V
Victor solo_traveller ca
9
2026-03-25 via Nuitee
J
Jones solo_traveller us
10
It was a short stay. But I needed the comfort and rest to do the work that I was there for. The hote
Pros:

Comfort

Cons:

N/A

2026-03-23 via Nuitee
I
Isabel extended_group us
7
Overall, it was really good.
Pros:

Ramona, with the breakfast staff, is AMAZING!!! She is the best reason why I'd return. Pool was a little cold for our taste. The room was fairly clean, but not 100%. It was a comfortable and big room, as described. Hotel staff was extremely friendly.
Parking rates are expensive!

Cons:

Pool was too cold. Prefer a warmer pool and would LOVE it if there was a hot tub!

2026-03-23 via Nuitee
M
Michelle family_with_children us
10
2026-03-22 via Nuitee
C
Chasity solo_traveller us
10
2026-03-21 via Nuitee
A
Ana Carolina extended_group br
9
Ótima opção em Boston
Pros:

Café da manhã bem estilo americano excelente. Excelente localização, perto do metrô T e lojas, como Target, Old Navy, Best Buy, TJMax e outras… e para quem está de carro, perto de tudo!!

Cons:

Barulho muito forte do exaustor do banheiro.

2026-03-20 via Nuitee
L
LEMUEL family_with_children us
8
Pros:

Conveniently located by shopping center which help with providing necessities while staying at the local

2026-03-18 via Nuitee
S
Sebania couple it
7
Pros:

colazione per celici disponibile, non sempre vero nelle strutture americane! disponibilità di una navetta per l'aeroporto

Cons:

la zona non è eccezionale ...

2026-03-18 via Nuitee