Holiday Inn Vienna City by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.8 (3003 reviews)
Margaretenstraße 53 , Vienna , at

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Heating issues
Limited amenities

Categories

Cleanliness
8.38
General positive comments about cleanliness, though some rooms had heating issues.
Service
9.35
Many reviews highlight excellent and friendly staff, particularly in assisting guests.
Location
9.39
Repeated mentions of the hotel's convenient location, with access to transportation nearby.
Room Quality
8.34
Rooms are generally comfortable but have occasional issues, such as heating.
Amenities
8.37
Basic amenities reported with some positive mentions, but also some issues with heating and bedding.
Value for Money
8.83
The experience aligns with the pricing, general sentiment supports good value.
Food and Beverage
8.88
Breakfast is often noted to be decent and varied.
Overall Experience
8.85
Predominantly positive feedback, with minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:25

Property Description

Luxurious Accommodation - Enjoy a comfortable stay in air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and coffee/tea facilities. Relax in a private bathroom with a bath tub or shower.

Dining and Entertainment - Indulge in delicious Austrian cuisine at the on-site restaurant or sip on coffee, cocktails, and snacks at the lounge bar. Explore a variety of local wines and enjoy 24-hour room service for ultimate convenience.

Convenient Location - Located near a metro stop, guests have easy access to Vienna's attractions such as Naschmarkt, designer shops, and the State Opera. Explore the city effortlessly with a cycling track right outside the hotel.

Book your stay at Holiday Inn Vienna City for an unforgettable experience!

Important information:

Please note that extra bed rates may vary according to meal options.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 21 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 3003 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
D
David • family_with_children • cz
9
Very helpful and friendly staff. Great service for the family stay.
2026-03-14 • via Nuitee
O
Oksana • family_with_children • ua
8
Рекомендую
Pros:

Є вода та чайник у номері

Cons:

Ванна кімната, бажає кращого. Загалом усе добре

2026-03-14 • via Nuitee
J
Jowita • couple • pl
10
2026-03-13 • via Nuitee
S
solorzano • solo_traveller • es
10
2026-03-12 • via Nuitee
İSMAİL • couple • tr
7
Genel anlamda sorunsuz ama geliştirilebilir noktaları var.
Pros:

Odası temizdi

Cons:

Terlik olmaması ve odanın çok küçük olması

2026-03-09 • via Nuitee
S
Spiros • solo_traveller • gr
9
Great place to stay for business trips. Extra credit for the staff's kindness.
2026-03-09 • via Nuitee
P
Pavel • couple • cz
9
2026-03-09 • via Nuitee
F
Fırat • extended_group • tr
10
2026-03-08 • via Nuitee
J
josephedmed • Couples • Bangkok
10
Loved the location! Room was spacious. Bed was super comfortable. Staff were very friendly and helpful.
Pros:

Great location. Near all the restaurants and close to the main train station.

2026-03-07 • via Tripadvisor
D
davidcL3440OB • Business • South Normanton, Derbyshire, England
10
Great Experience Every time!
Pros:

I have stayed at this hotel twice. The staff are amazing. Super friendly and go out of their way to make sure you have everything you need.

I would not stay anywhere else whilst visiting the city!

2026-03-07 • via Tripadvisor
3
332afnans • Family
10
Great hotel
Pros:

Great location and experience 10/10 loved it would recommend super friendly staff

2026-03-07 • via Tripadvisor
M
Milica • couple • rs
10
2026-03-07 • via Nuitee
F
Fazekas • couple • hu
8
2026-03-05 • via Nuitee
J
Jennifer • solo_traveller • at
9
2026-03-05 • via Nuitee
S
Stefanie • solo_traveller • ch
9
2026-03-04 • via Nuitee
A
Aykut • couple • tr
10
2026-03-02 • via Nuitee
P
Pavla • solo_traveller • cz
10
skvělá volba
Pros:

skvělé pro rodiny

2026-03-02 • via Nuitee
E
Ediz • solo_traveller • tr
8
fiyat performans iyiydi, otelin yeri merkeze çok uzak değil, yatak rahat kahvaltı iyi, personel iyi
Pros:

kahvaltı iyiydi

Cons:

kettle'ın yeri kullanmaya uygun değildi, kettle'ı alıp başka bir prizin yanına götürüp orada kullanmak gerekiyordu.

2026-03-02 • via Nuitee
H
Hakan • couple • at
9
2026-03-01 • via Nuitee
Olena Palamarchuk • family_with_children • ua
10
Чудовий готель!
Pros:

Залишилися дуже задоволені перебуванням. Особливо вразив сервіс — персонал турбується про кожну дрібницю. Сніданки просто неймовірні, дуже смачно! Номер затишний і чистий, ліжко мега-зручне. Обов'язково повернемося ще!

2026-03-01 • via Nuitee