Holiday Inn Vienna City by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.8 (3120 reviews)
Margaretenstraße 53 , Vienna , at

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Heating issues
Limited amenities

Categories

Cleanliness
8.38
General positive comments about cleanliness, though some rooms had heating issues.
Service
9.35
Many reviews highlight excellent and friendly staff, particularly in assisting guests.
Location
9.39
Repeated mentions of the hotel's convenient location, with access to transportation nearby.
Room Quality
8.34
Rooms are generally comfortable but have occasional issues, such as heating.
Amenities
8.37
Basic amenities reported with some positive mentions, but also some issues with heating and bedding.
Value for Money
8.83
The experience aligns with the pricing, general sentiment supports good value.
Food and Beverage
8.88
Breakfast is often noted to be decent and varied.
Overall Experience
8.85
Predominantly positive feedback, with minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:25

Property Description

Luxurious Accommodation - Enjoy a comfortable stay in air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and coffee/tea facilities. Relax in a private bathroom with a bath tub or shower.

Dining and Entertainment - Indulge in delicious Austrian cuisine at the on-site restaurant or sip on coffee, cocktails, and snacks at the lounge bar. Explore a variety of local wines and enjoy 24-hour room service for ultimate convenience.

Convenient Location - Located near a metro stop, guests have easy access to Vienna's attractions such as Naschmarkt, designer shops, and the State Opera. Explore the city effortlessly with a cycling track right outside the hotel.

Book your stay at Holiday Inn Vienna City for an unforgettable experience!

Important information:

Please note that extra bed rates may vary according to meal options.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 21 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 3120 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
H
Hripsime • couple • am
10
Pros:

The staff at this hotel made the entire experience exceptional. Every team member was welcoming, professional, and genuinely caring from the moment of arrival until departure. Their attention to detail, warm attitude, and willingness to help with every request created a truly comfortable and memorable stay.

2026-05-09 • via Nuitee
Y
yi • solo_traveller • au
10
2026-05-09 • via Nuitee
K
KUN • extended_group • cn
10
很好
Pros:

服务好，就是有些小贵，位置到中心大教堂区域比较近，附件有很多吃的，

2026-05-09 • via Nuitee
U
UMESH • family_with_children • gb
9
Perfect stay in Vienna with Family
Pros:

Although the location wasn’t right next to the main attractions, getting around was incredibly easy thanks to excellent public transport links and readily available Ubers. Our room was comfortable, well-equipped with all the necessary amenities, and maintained to a very high standard of cleanliness. The bathroom was especially spacious, which was a lovely bonus.
We decided to skip breakfast so we could explore local cafés and restaurants, but we did enjoy dinner at the hotel one evening and were very impressed with the quality of the food. What truly made our stay memorable, however, was the staff — every member of the team was exceptionally welcoming, friendly, and attentive throughout our visit. Overall, a very enjoyable stay and we would happily return.

Cons:

Can't think of anything. :-)

2026-05-08 • via Nuitee
V
V7114QBdaniels • Business
10
Great location, slept great
Pros:

Very good clean hotel near the opera. Lovely neighborhood, walls are a little thin, but overall a lovely experience!

2026-05-06 • via Tripadvisor
H
H1161GNjuanm • Family
10
Holiday Inn Vienna City
Pros:

We had a good experience at this location.
We were welcomed by Scarlet (Supervisor at Front Desk) who treated us with professionalism and a big beautiful smile. She even asked us if we were interested in suggestions for visiting all the hot spots in town, to which were were very appreciative.

Scarlet was fantastic and very courteous. She gave us a big good morning every single day we were there.

Juan M.

2026-05-06 • via Tripadvisor
G
Gokcem • couple • tr
10
2026-05-06 • via Nuitee
K
Kemal Faruk • couple • de
10
Very nice
Pros:

Ok

Cons:

Ok

2026-05-06 • via Nuitee
C
Camila • solo_traveller • br
10
Pros:

Conforto dos quartos e o restaurante do hotel.

Cons:

Café da manhã poderia variar entre os dias

2026-05-05 • via Nuitee
M
Milan • family_with_children • rs
9
Pros:

Relatively close to center, about 20 min walk. We got upgraded room for free. Excellent breakfast, not big choice but very nice prepared and tasty.

2026-05-05 • via Nuitee
H
Hakan • family_with_children • tr
10
Pros:

Kahvaltı çok güzeldi. Odamız çok temiz, sessiz ve yeterinde büyüktü. Tekrar gelirsem tekrar bu otelde kalırdım.

2026-05-04 • via Nuitee
M
Markus • solo_traveller • at
10
2026-05-04 • via Nuitee
M
Marek • extended_group • pl
10
Pros:

Z czystym sumieniem mogę polecić ten hotel. Pokoje czyste, śniadanie smaczne z dość szerokim menu. Jedyny problem to mały i ciasny parking, ale udało sie zaparkować auto.

2026-05-04 • via Nuitee
E
Elayase • Solo travel • Ordu, Ordu Province, Turkish Black Sea Coast
10
Very good
Pros:

My room was noisy but staff kindly solved the problem. I had no other issues. Area was convenient too

2026-05-03 • via Tripadvisor
S
Scollo • family_with_children • it
9
Pros:

Pulizia. Personale. Posizione.

2026-05-03 • via Nuitee
J
Johanna • couple • fi
10
2026-05-02 • via Nuitee
A
Ahmed • solo_traveller • sa
9
A very good stay and a very nice staff
Pros:

Excellent. World class service!

Cons:

Small rooms

2026-05-02 • via Nuitee
A
Alain • couple • fr
8
2026-05-02 • via Nuitee
M
MUGUREL • extended_group • ro
10
2026-05-02 • via Nuitee
R
Richard • family_with_children • gb
10
Pros:

Very spacious family room with comfortable beds. Delicious breakfast and all staff were friendly & helpful.

2026-05-02 • via Nuitee