Best Western Plus Scottsdale Thunderbird Suites

Hotels
•
Best Western Plus
8.5 (358 reviews)
7515 East Butherus Drive , Scottsdale , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.83
Some reviews mentioned cleanliness issues, including not feeling safe and rooms smelling of cheap cleaning products.
Service
9.3
Multiple reviews praised the staff for being friendly, helpful, and attentive.
Location
8.84
The location was frequently noted as convenient, especially for conference attendees.
Room Quality
8.29
Rooms were often described as comfortable, but some showed signs of age.
Amenities
8.32
There were good amenities such as a pool and breakfast, though some wished for more food options.
Value for Money
8.78
Guests felt they received a fair value for what they paid, especially during their stay.
Food and Beverage
7.83
Food options were limited, with reviews indicating only chips available.
Overall Experience
8.8
Overall, guests reported a positive experience and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:48

Property Description

Luxurious Amenities and Convenient Location

Unwind and Relax

Modern Comforts and Entertainment

Experience the ultimate comfort and convenience at our North Scottsdale resort near Kierland Commons. Indulge in our on-site bar, outdoor pool, and hot tub, perfect for unwinding after a day of exploring Scottsdale Quarter. Start your day right with a complimentary hot breakfast and stay active at our 24-hour gym. Our spacious guest rooms feature all the modern comforts you need, from free Wi-Fi to in-room kitchen facilities. With easy access to Westworld Exhibition grounds and Old Town Scottsdale, as well as golf courses and museums, there's something for everyone near Scottsdale Thunderbird Suites. Book now for a luxurious stay in Scottsdale!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 3.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.5
Based on 358 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.84
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.8
R
Robert • solo_traveller • us
8
Pros:

Bar we are greet with such a friendly Bar server she's awesome 👌

Cons:

Had to ask to clean room not sure why

2026-04-14 • via Nuitee
F
Francisco • solo_traveller • us
9
Pros:

.

2026-04-13 • via Nuitee
P
Pablita • solo_traveller • us
9
Pros:

Our room was comfortable. Nice and big with separate sinks! Bonus! The location was quiet with easy access to everything from the pool to the ice machine. We really enjoyed the homemade cookies!

2026-04-13 • via Nuitee
V
Vickie • extended_group • us
9
Very happy
Pros:

The food was very good. Staff were pleasant and helpful.

Cons:

The bathroom was too small. I should have asked for a handicap room. Loved the suite, as wasn’t expecting it.

2026-04-02 • via Nuitee
D
david • couple • us
7
Dated hotel with good staff
Pros:

Check in was easy and staff was great. Rooms are adequate but quite dated. Wifi and TV’s worked well. Parking was close to room,

Cons:

Room size was small. No extra blanket provided. A/C was hard to regulate, TVs were small. Breakfast was average for a Best Western…which means not good.

2026-04-02 • via Nuitee
J
Jeff • couple • us
6
A decent convenient place
Pros:

Nice size room. Easy check in and out

Cons:

Rooms are a bit standard. Some noise from the airport

2026-03-30 • via Nuitee
D
david • solo_traveller • us
7
Dated hotel with a nice staff
Pros:

Check-in was easy and fast. Parking was right outside the room. Breakfast at 6 AM on weekends is rare, but a plus. The TV;s and WIFI worked well. The room seemed clean.

Cons:

This is a very dated hotel. The King suite was OK but undersized. The bedding was so thin that it was like sleeping with just a sheet. The bathrooms are tiny and the entry door small and blocking the hallway. The TV's are also undersized for a room of this type. Breakfast was typically of hotels in this category, which means fairly bad. Towels were old, thin, and scratchy.

2026-03-29 • via Nuitee
I
Irma • couple • us
7
2026-03-28 • via Nuitee
J
Judy • couple • us
9
2026-03-27 • via Nuitee
J
Judy • family_with_children • us
9
2026-03-27 • via Nuitee
J
Judy • couple • us
9
2026-03-27 • via Nuitee
D
Darren • solo_traveller • gb
8
2026-03-24 • via Nuitee
S
Sandra • couple • us
10
If someone needs a hotel in Scottsdale, call Best Western near Scottsdale airport.
Pros:

Breakfast delicious and staff very helpful!!

The entire staff was excellent- we felt so comfortable there!! Definitely will return!! Loved the cookies TOO!!

Cons:

Can’t think of anything you need to change!

2026-03-22 • via Nuitee
M
Marcelo • extended_group • us
10
2026-03-20 • via Nuitee
J
Jennifer • couple • us
10
2026-03-09 • via Nuitee
F
Faith • couple • us
9
Met some nice people
Pros:

Pool and hot tub and cocktail lounge

2026-03-08 • via Nuitee
S
Sullivan • solo_traveller • us
3
Basic and dated
Pros:

Nothing

Cons:

Restaurant was closed down

2026-03-07 • via Nuitee
L
Lisa • extended_group • us
8
2026-03-03 • via Nuitee
I
I6289EBdavidl • Family
8
Big rooms helpful staff good breakfast
Pros:

Clean big rooms.good daily breakfast. Need to clean rooms more often during stay

2026-03-02 • via Tripadvisor
B
Bruce • couple • us
10
Great place, dog friendly
Pros:

N/A

Cons:

N/A

2026-02-11 • via Nuitee