Best Western Plus West Edmonton

Hotels
Best Western Plus
8.4 (883 reviews)
10017 179A St Nw , Edmonton , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Food quality issues
Cleanliness concerns
Noise disturbances

Categories

Cleanliness
7.9
Several reviews mentioned issues such as bed bugs and dirty tables.
Service
9.16
Most reviews praised the staff as friendly, although there were some complaints about assistance.
Location
9.41
Consistently highlighted as a great location, especially close to the West Edmonton Mall.
Room Quality
8.36
Rooms were noted as clean, comfortable, and spacious.
Amenities
8.18
Facilities were good but issues with the hot tub and only one elevator for four floors noted.
Value for Money
8.54
Some reviews indicated that it was worth the price paid.
Food and Beverage
6.9
Several complaints about the quality of food, including cold and poorly prepared items.
Overall Experience
8.77
Many were satisfied with their stay but noted issues that affected their overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:13

Property Description

Indulge in Relaxation: Best Western Plus West Edmonton boasts an indoor pool, hot tub, and 24-hour fitness center, perfect for unwinding after a day of exploring.

Conveniently Located: Situated near top attractions like World Waterpark and West Edmonton Mall, this hotel offers easy access to entertainment and shopping options.

Comfort and Convenience: Each room is equipped with cable TV, video games, a fridge, coffee maker, free WiFi, and a spacious work area, ensuring a comfortable stay for every guest.

Ready to experience the perfect blend of comfort and convenience at Best Western Plus West Edmonton? Book your stay now and make unforgettable memories!

Important information:

Hotel is currently undergoing renovations.

Upon check-in photo identification and a valid credit card is required. Please note that prepaid credit cards are not a valid credit card. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that in the event that a valid credit card and photo identification are unable to be presented upon check-in, then all guests will be subject to pay for room and taxes including an additional damage deposit fee at the time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 883 reviews
Cleanliness: 7.9
Service: 9.16
Location: 9.41
Room Quality: 8.36
Amenities: 8.18
Value for Money: 8.54
Food and Beverage: 6.9
Overall Experience: 8.77
N
Nancy family_with_children ca
10
2026-04-15 via Nuitee
E
Elysse family_with_children ca
7
Pros:

-kids really enjoyed the games room downstairs and the pool when it wasn’t busy (very ecoy so when few kids get in there it gets load very fast). Lots of pool toys. Breakfast was okay but same food everyday.

Cons:

The hallways and stairs were very dirty first food had dog poop on the food for two days before it was cleaned up.

2026-04-14 via Nuitee
G
Genevieve family_with_children ca
10
Worth the money
Pros:

Very convenient and clean

Cons:

The frame in room

2026-04-11 via Nuitee
F
Findlay family_with_children ca
6
If your looking for more of something for your kids the pool and game room is nice addition if they had everything in th
Pros:

The game room was a nice touch and different a good for kids but half the stuff like the fuseball , air hockey and ping pong didn’t have balls or the paddles so kinda useless the free breakfast was pretty basic but good

Cons:

Homeless at night and no security , very thin walls and the a\c / heater was broken was stuck on a/c the whole times when we were cold we had to unplug it

2026-04-11 via Nuitee
V
Vasile family_with_children ca
10
2026-04-10 via Nuitee
O
Olumide family_with_children ng
9
2026-04-09 via Nuitee
J
Jen family_with_children ca
1
2026-04-08 via Nuitee
C
Cindy family_with_children ca
8
2026-04-08 via Nuitee
R
Rollette family_with_children ca
8
2026-04-07 via Nuitee
K
Kayla family_with_children ca
10
Great Place to stay
Pros:

Close to the west edmonton mall. The late pool hours for the kids.

2026-04-06 via Nuitee
B
Barchinova family_with_children ca
7
Disappointing because I only came for the hotub and pool
Pros:

The breakfast was great

Cons:

The hot tub was not hot it was basically a warm tub

2026-04-04 via Nuitee
A
Ah-Kim-Nachie family_with_children ca
10
Loved everything
Pros:

Everything

Cons:

Nothing

2026-03-29 via Nuitee
D
Daugherty solo_traveller ca
10
2026-03-28 via Nuitee
D
Deanna couple ca
9
Amazing little hotel !
Pros:

Loved the renovations ! The hotel is great and very accommodating !

Cons:

The beds were a little uncomfortable but nothing to terrible

2026-03-28 via Nuitee
B
Barb couple ca
7
2026-03-28 via Nuitee
J
Joanne couple ca
8
2026-03-27 via Nuitee
A
Andrea family_with_children ca
8
2026-03-27 via Nuitee
J
Jiang family_with_children ca
8
Good experience
Pros:

Good location and friendly staff

Cons:

Need to improve the Sound insulation effect

2026-03-23 via Nuitee
H
Harder couple ca
9
Pros:

Rooms were clean and there is no carpeting,floors were all vinyl make it feel so much cleaner and it looked as if the room had been renovated

2026-03-16 via Nuitee
C
crystell family_with_children ca
10
2026-03-13 via Nuitee