Best Western Plus West Edmonton

Hotels
Best Western Plus
8.4 (924 reviews)
10017 179A St Nw , Edmonton , ca

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Food quality issues
Cleanliness concerns
Noise disturbances

Categories

Cleanliness
7.9
Several reviews mentioned issues such as bed bugs and dirty tables.
Service
9.16
Most reviews praised the staff as friendly, although there were some complaints about assistance.
Location
9.41
Consistently highlighted as a great location, especially close to the West Edmonton Mall.
Room Quality
8.36
Rooms were noted as clean, comfortable, and spacious.
Amenities
8.18
Facilities were good but issues with the hot tub and only one elevator for four floors noted.
Value for Money
8.54
Some reviews indicated that it was worth the price paid.
Food and Beverage
6.9
Several complaints about the quality of food, including cold and poorly prepared items.
Overall Experience
8.77
Many were satisfied with their stay but noted issues that affected their overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:13

Property Description

Indulge in Relaxation: Best Western Plus West Edmonton boasts an indoor pool, hot tub, and 24-hour fitness center, perfect for unwinding after a day of exploring.

Conveniently Located: Situated near top attractions like World Waterpark and West Edmonton Mall, this hotel offers easy access to entertainment and shopping options.

Comfort and Convenience: Each room is equipped with cable TV, video games, a fridge, coffee maker, free WiFi, and a spacious work area, ensuring a comfortable stay for every guest.

Ready to experience the perfect blend of comfort and convenience at Best Western Plus West Edmonton? Book your stay now and make unforgettable memories!

Important information:

Hotel is currently undergoing renovations.

Upon check-in photo identification and a valid credit card is required. Please note that prepaid credit cards are not a valid credit card. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that in the event that a valid credit card and photo identification are unable to be presented upon check-in, then all guests will be subject to pay for room and taxes including an additional damage deposit fee at the time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 924 reviews
Cleanliness: 7.9
Service: 9.16
Location: 9.41
Room Quality: 8.36
Amenities: 8.18
Value for Money: 8.54
Food and Beverage: 6.9
Overall Experience: 8.77
S
Saquib family_with_children ca
10
Pros:

Free hot chocolate and coffee in the lounge was a nice touch and popular with the kids. Staff was professional, courteous and friendly. Thank you Catalina and Taylor.

Cons:

breakfast was limited. It would be nice to have halal options

2026-07-25 via Nuitee
R
Romina couple cl
10
2026-07-25 via Nuitee
S
Sharla solo_traveller ca
10
2026-07-24 via Nuitee
B
Brad solo_traveller ca
9
2026-07-22 via Nuitee
M
Miranda couple ca
10
2026-07-21 via Nuitee
J
Jessica couple ca
10
2026-07-21 via Nuitee
L
Lesley family_with_children ca
10
Heat time, will recommend
Pros:

Clean and inviting

Cons:

Only one elevator

2026-07-20 via Nuitee
K
Ken couple ca
9
Great
2026-07-16 via Nuitee
S
Slizak family_with_children ca
3
2026-07-15 via Nuitee
B
Boos solo_traveller ca
10
2026-07-15 via Nuitee
A
Ala couple ca
10
2026-07-14 via Nuitee
P
Paul Jürgen solo_traveller de
6
Pros:

Das Personal war sehr freundlich und hilfsbereit.
Das Frühstück war okay.
Die Zimmer waren sauber und geräumig.

Cons:

Es war insgesamt sehr laut und hellhörig.
Über uns wohnte jemand der sein Zimmer wohl als Trainingsstrecke benutzt morgens ab 8:00 -9:30 Uhr und abends ab 8:00-22:50 Uhr stampft er
oder sie durch das Zimmer ununterbrochen hin und her, das gestampfe war sehr nervig

2026-07-14 via Nuitee
P
Phetnara extended_group ca
8
Just good for one night.
Pros:

Location is perfect. It’s close to West Edmonton only 8 minutes. They are many restaurants around. Car park is perfect. The room and bed are clean and comfortable.

Cons:

The entrance and elevator is very dirty. It’s look like you are not welcome guests or you are short the housekeeping. Breakfast is not that good enough. The building is too old and needs to renovate the hallway. The elevator is too slow. The bathroom is too small and water doesn’t drain well after shower. There are many mosquitoes in the car park.

2026-07-11 via Nuitee
Y
Ying family_with_children ca
10
2026-07-10 via Nuitee
R
Ruth Naomi family_with_children ca
9
2026-07-08 via Nuitee
W
Wanda solo_traveller ca
8
Pros:

Later pool hours, location, hot breakfast

Cons:

Low water pressure from shower

2026-07-08 via Nuitee
M
Mark family_with_children ca
5
Cons:

No wifi

2026-07-06 via Nuitee
T
Tanya family_with_children ca
8
Overall it was good.
Pros:

I really liked the location, and the pool was nice.

Cons:

I didn’t like that the television didn’t work, the staff said that it was out city wide, after we read the little paper sign. I feel the hotel chain should upgrade to smart televisions. Customers can login into their own Disney Plus, or Amazon Prime.

2026-07-06 via Nuitee
S
Sheena family_with_children ca
10
Happy 😆
Pros:

Loved the breakfast experience. That a staff member was there and professional. Loved the access to other amenities, little convenience store for last minute snacks or treats and water access.

Cons:

Not a thing

2026-07-05 via Nuitee
M
Mark family_with_children ca
7
Overall wouldnt come again, altho breakfast might get us back as it was best part
Pros:

Location

Cons:

Elevator super slow,
Our 6 yr old slipped in the tub..need better bathtubs or add the grip things!!!!

2026-07-01 via Nuitee