Best Western Plus West Edmonton

Hotels
Best Western Plus
8.4 (899 reviews)
10017 179A St Nw , Edmonton , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Food quality issues
Cleanliness concerns
Noise disturbances

Categories

Cleanliness
7.9
Several reviews mentioned issues such as bed bugs and dirty tables.
Service
9.16
Most reviews praised the staff as friendly, although there were some complaints about assistance.
Location
9.41
Consistently highlighted as a great location, especially close to the West Edmonton Mall.
Room Quality
8.36
Rooms were noted as clean, comfortable, and spacious.
Amenities
8.18
Facilities were good but issues with the hot tub and only one elevator for four floors noted.
Value for Money
8.54
Some reviews indicated that it was worth the price paid.
Food and Beverage
6.9
Several complaints about the quality of food, including cold and poorly prepared items.
Overall Experience
8.77
Many were satisfied with their stay but noted issues that affected their overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:13

Property Description

Indulge in Relaxation: Best Western Plus West Edmonton boasts an indoor pool, hot tub, and 24-hour fitness center, perfect for unwinding after a day of exploring.

Conveniently Located: Situated near top attractions like World Waterpark and West Edmonton Mall, this hotel offers easy access to entertainment and shopping options.

Comfort and Convenience: Each room is equipped with cable TV, video games, a fridge, coffee maker, free WiFi, and a spacious work area, ensuring a comfortable stay for every guest.

Ready to experience the perfect blend of comfort and convenience at Best Western Plus West Edmonton? Book your stay now and make unforgettable memories!

Important information:

Hotel is currently undergoing renovations.

Upon check-in photo identification and a valid credit card is required. Please note that prepaid credit cards are not a valid credit card. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that in the event that a valid credit card and photo identification are unable to be presented upon check-in, then all guests will be subject to pay for room and taxes including an additional damage deposit fee at the time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 899 reviews
Cleanliness: 7.9
Service: 9.16
Location: 9.41
Room Quality: 8.36
Amenities: 8.18
Value for Money: 8.54
Food and Beverage: 6.9
Overall Experience: 8.77
M
Mcfaul solo_traveller ca
9
2026-05-20 via Nuitee
K
Karen family_with_children ca
7
Nice but some missing complimentary stuff
Pros:

We like the location, good breakfast and good size swimming pool.

Cons:

Game room has lots of missing pieces. No available shampoo and lotion. I also don’t like the idea that the sink is not inside the washroom.

2026-05-19 via Nuitee
M
MAOUCHE family_with_children ca
7
2026-05-19 via Nuitee
L
linda couple ca
10
2026-05-19 via Nuitee
B
Boos solo_traveller ca
10
2026-05-13 via Nuitee
A
Adriaan family_with_children ca
10
2026-05-12 via Nuitee
S
Shannon solo_traveller ca
5
Pros:

Location, price, nice rooms.

Cons:

We were put at the end of a hallway next to the stairs, so door was banging all night and across from ice machine. There were teams staying in hotel so constantly after 5 am people and kids at ice machine making noise from people and machine. 2 nights of little sleep.

2026-05-10 via Nuitee
S
Sharon couple ca
10
Recommend
Pros:

Clean and extremely helpful staff

2026-05-05 via Nuitee
S
Steve couple ca
7
Decent hotel, good location great staff.
Pros:

Good location and friendly staff!

Cons:

Bathrooms are designed a little weird, no sink in the bathroom so you have to exit the bathroom to wash your hands. Bad placement of door stop in the bathroom, it gets in the way when you are trying to use the toilet.

2026-05-04 via Nuitee
R
Raegyn solo_traveller ca
10
2026-05-02 via Nuitee
W
Williiam couple ca
9
Excellent stay - hotel had a good breakfast, wifi, free parking.
2026-05-02 via Nuitee
C
Carla solo_traveller ca
10
2026-05-01 via Nuitee
I
InkedMomma solo_traveller ca
10
Clean and modern
Pros:

Clean, spacious and modern. Lots of seating in the breakfast area, lovely and clean lobby and loved the decor. Friendly and helpful staff. An excellent experience and stay.

2026-04-30 via Nuitee
N
Nataliia family_with_children ca
10
One of the best hotel experiences I’ve had in Canada—clean, modern, and welcoming
Pros:

The hotel is very clean, well-maintained, and modern. The staff is friendly. Breakfast is varied and delicious, with something for everyone. This is the best hotel I’ve stayed at during my time in Canada.

2026-04-27 via Nuitee
T
Tim solo_traveller ca
8
2026-04-27 via Nuitee
E
Erick solo_traveller ca
10
Pros:

It was very clean, 🫧 the staff were very polite and helpful and the breakfast was amazing. The room even came with a rubber ducky.

Cons:

I loved it all

2026-04-24 via Nuitee
C
Chris family_with_children ca
8
2026-04-24 via Nuitee
S
Sarabjot Singh family_with_children in
8
2026-04-22 via Nuitee
N
Nancy family_with_children ca
10
2026-04-15 via Nuitee
E
Elysse family_with_children ca
7
Pros:

-kids really enjoyed the games room downstairs and the pool when it wasn’t busy (very ecoy so when few kids get in there it gets load very fast). Lots of pool toys. Breakfast was okay but same food everyday.

Cons:

The hallways and stairs were very dirty first food had dog poop on the food for two days before it was cleaned up.

2026-04-14 via Nuitee