Tivoli Doelen Amsterdam Hotel

Hotels
Tivoli Hotels
9.2 (2046 reviews)
Nieuwe Doelenstraat 24 , Amsterdam , nl

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Restaurant issues
Minor cleanliness concerns

Categories

Cleanliness
8.34
Some mentions of cleanliness; however, some issues with the restaurant.
Service
9.81
Staff were very helpful and accommodating; excellent service noted in reviews.
Location
9.85
Multiple mentions of great location, close to attractions and amenities.
Room Quality
9.3
Rooms appreciated for comfort and great views.
Amenities
9.33
General mentions of good amenities; breakfast options noted as delightful.
Value for Money
8.29
Value generally regarded well but with some room for improvement on restaurant offerings.
Food and Beverage
9.34
Breakfast received high praise; diverse menu options.
Overall Experience
9.31
Overall experiences consistently positive, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:25

Property Description

Historic Charm and Modern Luxury

Luxurious Rooms and Amenities
Indulge in the comfort of stylishly furnished rooms equipped with air conditioning, a minibar, and a work desk. Unwind with a cup of coffee or tea while enjoying cable TV.

Delightful Dining and Entertainment
Savor a delicious breakfast at the on-site restaurant, relax in the lounge, or sip on drinks at the bar. Valet parking and luggage storage add to the convenience.

Central Location and Personalized Service
Explore Amsterdam with ease as the hotel is a short walk from top attractions. Let our Guest Relations team enhance your stay with tailored services like ticket assistance and exclusive tours.

Book your stay at Tivoli Doelen Amsterdam Hotel and experience the perfect blend of history and luxury.

Important information:

Please note that 1 child up to 12 years can stay for free in existing beds and have free breakfast, for bookings with breakfast included rates.

For room only bookings, breakfast is free for children up to 2 years. Children between 3 and 11 years old get 50% discount on breakfast.

When booking more than 9 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 75 per day.

Location

Guest Reviews

9.2
Based on 2046 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.85
Room Quality: 9.3
Amenities: 9.33
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.31
R
Romeo909 Family Los Angeles, California
4
Bad food, bad odors, and unsafe
Pros:

My wife and dined at the hotel restaurant. We saw the Michelin plaque outside hotel and assumed it was for the restaurant. The food was not as good as expected given the 5 star rating if the restaurant. The service was subpar. My wife complained about finding a bone in her fish. The waitress was dismissive. To make matters worse the lobby of the hotel had a feint odor of sewage. While waiting outside for my wife I was the victim of an attempted robbery.. it is our first visit to Amsterdam. Don’t know if the hotel is in an unsafe area or this just bad luck.

2026-05-09 via Tripadvisor
L
LOGI solo_traveller ch
10
2026-05-09 via Nuitee
A
Ana solo_traveller gb
5
Pros:

Nice location, lovely staff and great food.

Cons:

There was too much light in the bedroom. The street outside was very noisy with drunk people and, from 5am, there was rubbish collection of glass bottles. In short, it was impossible to sleep.

2026-05-09 via Nuitee
W
Wanderer258295 Solo travel
10
Tivoli - Excellent but
Pros:

Great hotel and experience. Only negative comment would be concerning the cigarette butts at the hotel sidewalk area. Very disgusting.

2026-05-08 via Tripadvisor
E
E8989MWeduardos Friends getaway
10
A must return …. Elegance with Truly Exceptional Hospitality at Tivoli Hotel
Pros:

My stay at Tivoli Hotel was one of those experiences that reminds you what true hospitality is supposed to feel like. From the moment you arrive, there’s a warmth in the atmosphere that goes beyond the beauty of the hotel itself. The property blends elegance, history, and comfort so naturally, while its location makes it easy to explore the city and still come back to a place that feels peaceful and refined.

What makes Tivoli special is not only the hotel, but the people behind it.

Marta from Guest Relations was absolutely incredible. She has that rare ability to make guests feel genuinely cared for, not just attended to. Every interaction with her felt personal, thoughtful, and sincere. She carried herself with professionalism and kindness that truly elevated the entire stay.

Every morning started beautifully thanks to Emanuel at breakfast. His energy, attentiveness, and warm smile created the kind of atmosphere that makes you slow down and enjoy the moment. He made guests feel welcome in such a natural and effortless way.

And Alejandro… honestly, he deserves special recognition. Even without being an officially certified concierge, he delivered a level of service that many luxury hotels would be proud of. His recommendations, willingness to help, and passion for making guests happy were exceptional. You can tell he genuinely loves what he does, and that kind of authenticity is hard to find.

There’s something timeless about Tivoli Hotel. It carries elegance without feeling pretentious, luxury without losing warmth, and service that feels deeply human. It’s not just a hotel you stay at — it’s a hotel you remember because of how the people there make you feel.

2026-05-08 via Tripadvisor
F
FarAway602750 Couples
10
Tivoli
Pros:

Tivoli Doelenstraat Amsterdam, we stayed for two nights, the staff were lovely and very accommodating.
Our room was lovely with plenty of room, the bathroom was spacious and easy to use.

2026-05-08 via Tripadvisor
K
kaswilly Friends getaway Melbourne, Victoria
10
Great hotel to stay in
Pros:

We had a wonderful stay here. Very central to everything. Walking distance to a lot of tourist spots. The staff were really friendly and helpful. They gave us Kate check out. Would recommend the hotel to anyone who is visiting the city

2026-05-08 via Tripadvisor
C
Csaba solo_traveller hu
10
2026-05-08 via Nuitee
R
Rayan couple sa
9
Would stay again
Pros:

Location
Building
The canal View

Cons:

The house keeping is not up to standard

2026-05-06 via Nuitee
P
paulpJ5905PA Couples
10
Beautiful, central hotel.
Pros:

Beautiful hotel, centrally located. The breakfast is outstanding and the staff are warm and helpful.

2026-05-05 via Tripadvisor
C
claudiacG6718EY Business
10
Great staying
Pros:

Excellent location, great staff and wonderful historical atmosphere

2026-05-05 via Tripadvisor
D
Dream65869258867 Solo travel Vienna
10
Nice place
Pros:

Great experience at Ombar, all staff amazing!

2026-05-04 via Tripadvisor
F
franciscacD9925JA Business
10
Lovely place
Pros:

Join for gusto moment and loved it!

2026-05-04 via Tripadvisor
I
Itciar couple br
10
Localização perfeita e muito conforto.
Pros:

O hotel tem uma localização excelente, é muito confortável e a equipe muito gentil.

2026-05-04 via Nuitee
S
Sayyed reza solo_traveller us
7
2026-05-04 via Nuitee
M
Marjolein couple nl
8
Pros:

Mooie locatie, heel erg vriendelijk personeel.

Cons:

Erg prijzig en zeer oude kamers, ook vrij klein.

2026-05-03 via Nuitee
B
Bonnie solo_traveller ca
9
Pros:

Perfect location, lovely room well maintained and comfortable, lovely staff

Cons:

Our room was on the 1st floor and consequently, quite noisy in the late hours of the evening.
The room was quite expensive for what we stayed in. We have travelled extensively all over the world and stayed in luxury accommodation…but this seemed more expensive than others….most likely due to the excessive tax increased as of January 1/26!

2026-05-03 via Nuitee
M
Marco solo_traveller it
5
Posizione buona ma il resto
Pros:

Posizione e staff

Cons:

Pulizia e dimensioni della camera. Forse neanche un 3 stelle

2026-05-03 via Nuitee
M
Meander47940117009 Couples Coralville, Iowa
10
Our stay at the Tivoli-beautiful and overlooks the canal. Staff is excellent . Klervi in guest relations-best ever!
Pros:

The hotel is beautiful and located in a great place. My husband and I could walk to anywhere we wanted to easily. Also, the staff was so pleasant and so helpful and we want to give a shout out to Klervi who worked in guest relations. She was beyond helpful and kind, and we’ve never had a more pleasant guest relations person that we’ve ever dealt with. She was wonderful!

2026-05-02 via Tripadvisor
P
Paula couple br
10
Excelente experiência. Espero voltar.
Pros:

Tamanho, distribuição dos móveis, quantidade de janelas.

Cons:

O serviço de arrumação do quarto deixou a desejar. Um dia o quarto simplesmente não foi feito, esqueceram.
Flores ficaram velhas no vaso.
Os roupões não giram dobrados de volta na prateleira após serem usados
As almofadas no sofá não foram arrumadas
Não havia chocolatinho ao abrir a cama
As cortinas das janelas não eram fechadas para a noite.
Meu pijama tá em ficou esquecido na cadeira(deixei dobrado sobre a cama)
Senti um pouco de desatenção neste ponto apenas.
De resto foi tudo maravilhoso, estadia, café da manhã e equipe, ressaltando o excelente atendimento de Emanoel e Marta em especial.

2026-05-02 via Nuitee