Hotel Chicago Downtown, Autograph Collection

Hotels
•
Autograph Collection
9 (755 reviews)
333 North Dearborn Street (Driveway Entrance at 350 N. State Street) , Chicago , us
+1 312-245-0333

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Kind and helpful staff
Clean hotel
Cons:
Outdated rooms
High valet parking fees
Restroom cleanliness issues

Categories

Cleanliness
8.46
The hotel was clean, but there were some concerns about restroom cleanliness mentioned.
Service
9.93
The staff was consistently praised for their kindness and helpfulness, particularly Richard.
Location
9.97
Multiple reviews highlighted the great location as a significant positive aspect.
Room Quality
8.42
Some reviews noted that the rooms were a bit outdated and tired.
Amenities
8.45
General amenities were viewed positively, though some guests mentioned issues like loud fans.
Value for Money
8.91
Comments about value were mixed, with mentions of high valet fees.
Food and Beverage
8.46
No specific comments about food and beverage, assumed standard for hotel offerings.
Overall Experience
9.43
Most guests had a very positive overall experience, expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:20

Property Description

Riverfront Location and Nearby Attractions
Situated next to the House of Blues and overlooking the Chicago River, Hotel Chicago Downtown, Autograph Collection offers a prime location near Millennium Park. Explore the city with ease, as Navy Pier and Willis Tower are just a mile away.

Luxurious Rooms and Amenities
Indulge in comfort with floor-length windows, Egyptian linens, and a 42-inch flat-screen TV in every room. Unwind at the 24-hour fitness center or pamper yourself with spa services. The hotel also boasts a dedicated business floor for your convenience.

Dining and Services
Savor handcrafted drinks at Chicagoan bar and dine at the connected Bin 36 restaurant. Enjoy personalized concierge assistance and valet laundry services throughout your stay. Book now to experience the best of Chicago at Autograph Collection Downtown Chicago Hotel.

Important information:

Upon check-in photo identification and credit card are required. The name on the credit card must match the name on the reservation.

Guests with accessibility needs can inform the property of any special requests during the booking process.

Please note that a $200 incidental authorization is mandatory during check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

9
Based on 755 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
P
Pedro • solo_traveller • br
10
Pros:

Amazing location. Clean and comfortable room.

2026-08-12 • via Nuitee
3
373tl • Business • Washington DC, District of Columbia
8
Great Location with amazing views
Pros:

Room 1617 | July 22–25
We had a great stay here, especially because of the amazing location. The hotel is right in the heart of Chicago, making it incredibly convenient to walk to restaurants, attractions, and everything else the city has to offer. We also had great views of the Chicago River from our room.

The room itself was comfortable and had everything we needed. The continental breakfast was a great perk and offered a nice selection to start the day.

Our room was close to the elevator lobby, so we could hear the elevators from inside the room. Because the hotel is in the center of everything, there was also some city noise, including traffic and occasional sirens. It didn't ruin our stay, but it's something to keep in mind if you're a light sleeper. A room farther from the elevators may be quieter.

Parking at the hotel seemed expensive when I researched it, so we chose to park our rental car at a nearby garage that offered overnight parking and in-and-out privileges, which worked out well. Honestly, I typically don't have a rental car when visiting Chicago because the city is so easy to explore by walking or using public transportation.

Overall, we really enjoyed our stay.

2026-08-05 • via Tripadvisor
T
Tyne • family_with_children • us
10
Perfect room and location for what we needed.
Pros:

Location, nice room. Clean. Had a restaurant connect and a bar down stairs.

Cons:

The price was a little high.

2026-07-24 • via Nuitee
B
Bobbie • couple • us
6
Was what we needed for our event.
Pros:

The location

Cons:

Room wasn’t that clean especially around the toilet & lights were very dusty. Carpet was grungy too. No trash bags & trash cans were not obvious. For the money… 500$… should have been SHINING ✨

2026-07-21 • via Nuitee
S
saulius • couple • gb
7
2026-07-19 • via Nuitee
N
Nancy • couple • us
10
2026-07-19 • via Nuitee
K
Kelley • extended_group • es
7
Great location near the River.
Pros:

The location was excellent. The rooms were clean and the elevators were fast.

Cons:

You are forced to pay a $25 “destination fee” per room per day; you then get a $15 credit at the bar or room service which are only available after 4:00 pm. So since we were going out we were not able to use the credit. It’s a big rip off. If they want to have another $25, just add it to the room cost.

2026-07-06 • via Nuitee
K
Karla • extended_group • us
10
2026-07-06 • via Nuitee
S
Subba Rao • family_with_children • us
1
2026-07-05 • via Nuitee
C
Christina • family_with_children • us
10
Awsome
Pros:

Breakfast was fine for the price and convenient

Cons:

The price

2026-07-01 • via Nuitee
O
O9899IWalanp • Family
10
Had a comfy downtown stay, staff was amazing and area was full of great things to do
Pros:

Comfortable room, excellent location.

2026-06-21 • via Tripadvisor
A
Adnan • couple • us
8
2026-06-21 • via Nuitee
K
Kavya • extended_group • us
8
Pros:

Location

2026-06-11 • via Nuitee
K
Kayl_D • Business
10
Water view
Pros:

I chose this hotel based on location to a work event. Checking in was easy and the hotel is in a prime location. Upgraded waterview room was nice and spacious. Would choose again

2026-06-07 • via Tripadvisor
P
Preston • couple • us
10
2026-05-31 • via Nuitee
O
Ouissal • family_with_children • qa
2
2026-05-30 • via Nuitee
T
Tálita • couple • us
10
Excelente
Pros:

I wanted to take a moment to recognize the excellent service provided during my stay. The level of professionalism, attention to detail, and genuine hospitality truly made a difference in my experience. Every interaction was handled with kindness, efficiency, and care, creating a welcoming and comfortable atmosphere from beginning to end.

It’s clear that the team takes great pride in delivering outstanding service, and that effort does not go unnoticed. Thank you for making my stay so pleasant — I would gladly recommend this hotel and look forward to returning in the future.

Heidi the Manager is an incredible person ❤️

Cons:

There was nothing to complain about our staying.

2026-05-29 • via Nuitee
E
Edson • extended_group • br
1
Péssima
Cons:

Tudo!!!! Paguei super caro, pra ser um dos melhores quartos e foi um dos piores. Me deram o quarto que restou. pedi com 2 camas (paguei por isso) e no fim nao tinham mais. Entao me deram uma cama de hospital.

2026-05-26 • via Nuitee
F
Flanit • solo_traveller • it
8
2026-05-01 • via Nuitee
J
je1058 • Business • Fredericksburg, Virginia
8
Nice Stay
Pros:

I needed to be in town for a couple of days of meetings and I usually stay at the Marriott Magnificent Mile, but chose this hotel this time due to price. I will say I actually enjoyed this hotel slightly more than the Marriott which is nearby. Checking in was easy, quick, and very friendly. There is so much that is within walking distance from here. My room had a beautiful river view. The room looked decent, even though it didn’t have all the modern USB charging and streaming TV features that so many properties have these days. I really hate when they don’t have Pluto TV on the TV in the rooms, especially since it’s free.

The other gripe was that they didn’t come refresh the room the next morning after my first night, but fortunately I had enough towels to last me the next day. They did refresh it on my second day though. They have a nice lounge on the main level which offers a full breakfast, as well as water and soda all the time.

I might stay here the next time I’m in town.

2026-04-23 • via Tripadvisor