Hotel Chicago Downtown, Autograph Collection

Hotels
•
Autograph Collection
9 (744 reviews)
333 North Dearborn Street (Driveway Entrance at 350 N. State Street) , Chicago , us

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Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Kind and helpful staff
Clean hotel
Cons:
Outdated rooms
High valet parking fees
Restroom cleanliness issues

Categories

Cleanliness
8.46
The hotel was clean, but there were some concerns about restroom cleanliness mentioned.
Service
9.93
The staff was consistently praised for their kindness and helpfulness, particularly Richard.
Location
9.97
Multiple reviews highlighted the great location as a significant positive aspect.
Room Quality
8.42
Some reviews noted that the rooms were a bit outdated and tired.
Amenities
8.45
General amenities were viewed positively, though some guests mentioned issues like loud fans.
Value for Money
8.91
Comments about value were mixed, with mentions of high valet fees.
Food and Beverage
8.46
No specific comments about food and beverage, assumed standard for hotel offerings.
Overall Experience
9.43
Most guests had a very positive overall experience, expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:20

Property Description

Riverfront Location and Nearby Attractions
Situated next to the House of Blues and overlooking the Chicago River, Hotel Chicago Downtown, Autograph Collection offers a prime location near Millennium Park. Explore the city with ease, as Navy Pier and Willis Tower are just a mile away.

Luxurious Rooms and Amenities
Indulge in comfort with floor-length windows, Egyptian linens, and a 42-inch flat-screen TV in every room. Unwind at the 24-hour fitness center or pamper yourself with spa services. The hotel also boasts a dedicated business floor for your convenience.

Dining and Services
Savor handcrafted drinks at Chicagoan bar and dine at the connected Bin 36 restaurant. Enjoy personalized concierge assistance and valet laundry services throughout your stay. Book now to experience the best of Chicago at Autograph Collection Downtown Chicago Hotel.

Important information:

Upon check-in photo identification and credit card are required. The name on the credit card must match the name on the reservation.

Guests with accessibility needs can inform the property of any special requests during the booking process.

Please note that a $200 incidental authorization is mandatory during check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 78 per day.

  • Internet

    WiFi is available in all areas and costs USD 18 per 24 hours.

Location

Guest Reviews

9
Based on 744 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
A
Adnan • couple • us
8
2026-06-21 • via Nuitee
K
Kavya • extended_group • us
8
Pros:

Location

2026-06-11 • via Nuitee
K
Kayl_D • Business
10
Water view
Pros:

I chose this hotel based on location to a work event. Checking in was easy and the hotel is in a prime location. Upgraded waterview room was nice and spacious. Would choose again

2026-06-07 • via Tripadvisor
P
Preston • couple • us
10
2026-05-31 • via Nuitee
O
Ouissal • family_with_children • qa
2
2026-05-30 • via Nuitee
T
Tálita • couple • us
10
Excelente
Pros:

I wanted to take a moment to recognize the excellent service provided during my stay. The level of professionalism, attention to detail, and genuine hospitality truly made a difference in my experience. Every interaction was handled with kindness, efficiency, and care, creating a welcoming and comfortable atmosphere from beginning to end.

It’s clear that the team takes great pride in delivering outstanding service, and that effort does not go unnoticed. Thank you for making my stay so pleasant — I would gladly recommend this hotel and look forward to returning in the future.

Heidi the Manager is an incredible person ❤️

Cons:

There was nothing to complain about our staying.

2026-05-29 • via Nuitee
E
Edson • extended_group • br
1
Péssima
Cons:

Tudo!!!! Paguei super caro, pra ser um dos melhores quartos e foi um dos piores. Me deram o quarto que restou. pedi com 2 camas (paguei por isso) e no fim nao tinham mais. Entao me deram uma cama de hospital.

2026-05-26 • via Nuitee
F
Flanit • solo_traveller • it
8
2026-05-01 • via Nuitee
J
je1058 • Business • Fredericksburg, Virginia
8
Nice Stay
Pros:

I needed to be in town for a couple of days of meetings and I usually stay at the Marriott Magnificent Mile, but chose this hotel this time due to price. I will say I actually enjoyed this hotel slightly more than the Marriott which is nearby. Checking in was easy, quick, and very friendly. There is so much that is within walking distance from here. My room had a beautiful river view. The room looked decent, even though it didn’t have all the modern USB charging and streaming TV features that so many properties have these days. I really hate when they don’t have Pluto TV on the TV in the rooms, especially since it’s free.

The other gripe was that they didn’t come refresh the room the next morning after my first night, but fortunately I had enough towels to last me the next day. They did refresh it on my second day though. They have a nice lounge on the main level which offers a full breakfast, as well as water and soda all the time.

I might stay here the next time I’m in town.

2026-04-23 • via Tripadvisor
V
Vicky • couple • us
10
2026-04-22 • via Nuitee
J
Jesh • couple • us
10
2026-04-21 • via Nuitee
M
Margarita • couple • us
9
2026-04-21 • via Nuitee
B
Bandy • couple • us
8
Pros:

In front of House of Blues

2026-04-20 • via Nuitee
P
P9481YZmartap • Family
10
Excellent check-in experience
Pros:

My family and I were assisted by Star and the front desk. She was so incredibly kind and welcoming! We felt taken care of while traveling with our newborn.

2026-04-18 • via Tripadvisor
F
Farzaneh • family_with_children • ca
10
Pros:

Great and respectful employee, very good location, clean rooms

Cons:

Nothing

2026-04-11 • via Nuitee
J
Javier • couple • mx
5
If it is or because it’s at an extraordinary location and it’s in Chicago, maybe one of the worst stays
Pros:

Location

Cons:

Dirty

2026-04-10 • via Nuitee
R
Roberto • couple • us
10
Great! I would stay here again.
Pros:

Location was great for window view. The bar staff was very attentive along with front desk staff. It was very clean and super updated it didn’t give you the old hotel stay vibes. My room was very cozy.

Cons:

The valet parking stated that my pick truck was too big to park. I had to use a parking garage across the hotel. A couple of hours later they were parking a similar size pick up truck.

2026-04-05 • via Nuitee
Y
Yamasaki • family_with_children • jp
7
2026-04-04 • via Nuitee
D
David • solo_traveller • us
10
NICE PLACE. Pricey but worth it. Especially if you're enjoying a show next door.
Pros:

Didn't eat breakfast but a 1:00 pm checkout blew my mind. (Checked out at 11 just because that's what I would do normally.) THANK YOU FOR BEING SO COOL. Can't wait until next year!

Cons:

Uhhhhh?

2026-04-01 • via Nuitee
M
Marc • couple • ca
10
Really enjoyed Chicago and took full advantage of the dinning experience, site seeing and museums
Pros:

Everything, but particularly the location,

Cons:

Nothing

2026-03-24 • via Nuitee