Leonardo Boutique Hotel The Lancaster Amsterdam

Hotels
•
Eden Hotels - The Netherlands
7.8 (3967 reviews)
Plantage Middenlaan 48 , Amsterdam , nl
+31 20 535 6888

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty rooms
Unexpected charges

Categories

Cleanliness
6.35
Rooms reported to be dirty and smelly, which greatly impacted the overall experience.
Service
7.82
Mixed experiences; some friendly staff but also reports of rude service.
Location
9.35
Conveniently located, peaceful area close to the center.
Room Quality
6.81
Rooms were described as small and uncomfortable, with some issues reported.
Amenities
7.34
Lack of expected amenities such as TV and WiFi in rooms.
Value for Money
6.3
Unexpected charges at checkout, along with previous overcharges.
Food and Beverage
9.34
Positive mention of breakfast provided.
Overall Experience
9.12
Despite some negatives, the bed issue was resolved well and location appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:04

Property Description

Charming Amsterdam Town House:
The Lancaster Hotel Amsterdam is a charming Amsterdam town house located in the greenest part of the city centre, offering a quaint and cozy atmosphere for your stay.

Convenient Amenities:
Enjoy the convenience of free WiFi, TV, tea and coffee making facilities in all rooms. The 24-hour lounge with free WiFi and a vending machine with snacks adds to the comfort of your stay.

Excellent Transport Connections:
With the nearest bus and tram stop just 150 metres away, exploring Amsterdam is a breeze. Dam Square and Central Station are easily accessible, making sightseeing effortless.

Book your stay at The Lancaster Hotel Amsterdam for a delightful and convenient experience in the heart of Amsterdam.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 7.50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3967 reviews
Cleanliness: 6.35
Service: 7.82
Location: 9.35
Room Quality: 6.81
Amenities: 7.34
Value for Money: 6.3
Food and Beverage: 9.34
Overall Experience: 9.12
M
Michelle • couple • au
8
Lovely, stylish hotel in a good location with great staff.
Pros:

Location was great - close to restaurants, supermarket, tram stop for tram to centraal station. Helpful & friendly staff. Very clean. Stylish hotel. Coffee machine in room. Free sparkling water for your room.

Cons:

The twin room was very small for 2 people. We are both small girls without a lot of luggage, but still found that the shower cubicle is small, there isn’t much room for your suitcases in the room and the 2 single beds are close together.

2026-08-08 • via Nuitee
S
Sanae • couple • gb
10
Lovely small boutique hotel, modern style and nice breakfast
Pros:

Lovely hotel, rooms are nice and modern.
We had a small room which was pretty small but totally ok if you’re out most of the day anyway. Shower was tiny but again it was ok for one nights stay

Cons:

Nothing, everything was fine :)

2026-08-08 • via Nuitee
C
celine • family_with_children • fr
8
Pros:

Emplacement standing

Cons:

Chambre petite et mal agencé ( nous étions 4)

2026-08-08 • via Nuitee
K
Krizanac • couple • at
10
2026-08-08 • via Nuitee
Z
Zehra • couple • tr
10
2026-08-08 • via Nuitee
A
Alexander • couple • at
7
2026-08-08 • via Nuitee
C
Claudia • couple • it
8
2026-08-08 • via Nuitee
M
Mathieu • extended_group • bl
10
Séjour parfait entre ami
Pros:

Le personnel professionnel, les installations et le matériel de qualité

2026-08-07 • via Nuitee
Z
Zoé • couple • ch
9
2026-08-07 • via Nuitee
D
Dorota • solo_traveller • pl
7
Pros:

Lokalizacja, klimat

Cons:

Bardzo ciasna łazienka

2026-08-07 • via Nuitee
M
Michael • couple • us
10
2026-08-07 • via Nuitee
V
Virginia • family_with_children • it
8
Cons:

Siamo tornati dopo 15 giorni e, a differenza della prima esperienza, questa volta ci è stata assegnata una camera nel vecchio edificio. Le stanze risultano visibilmente diverse, non ristrutturate e con standard nettamente inferiori rispetto a quanto mostrato in precedenza.
In queste condizioni, il prezzo pagato non è assolutamente giustificato.

2026-08-07 • via Nuitee
V
Virginia • family_with_children • it
8
Cons:

Siamo tornati dopo 15 giorni e, a differenza della prima esperienza, questa volta ci è stata assegnata una camera nel vecchio edificio. Le stanze risultano visibilmente diverse, non ristrutturate e con standard nettamente inferiori rispetto a quanto mostrato in precedenza.
In queste condizioni, il prezzo pagato non è assolutamente giustificato.

2026-08-07 • via Nuitee
P
Philippe • couple • fr
6
2026-08-07 • via Nuitee
M
Maximilian • solo_traveller • de
7
2026-08-06 • via Nuitee
C
Christophe • couple • fr
6
Dommage
Pros:

Localisation et chambre

Cons:

Le checkin électronique qui nous a perturbé et fait oublier de poser des questions sur le parking voiture.
Cette oubli nous a coûté 200€.
Malgré notre question par message, et la réponse bateau noyée dans les différents messages, le personnel de l’hôtel ne nous a pas reparlé de parking et n’avait pas notre question d’autant plus que l’on nous a pressé à faire le Check in électronique.

2026-08-06 • via Nuitee
M
Marco • couple • it
9
ottimo, confortevole e piacevole
Pros:

Ottima posizione comoda anche per spostamenti a piedi, colazione ricca e varia di ottima qualità, letto confortevole e ampio così come la camera che era anche silenziosa

Cons:

Temperatura degli spazzi comuni un po' troppo fredda con aria condizionata un po' troppo bassa, fortunatamente nella stanza è regolabile, peccato non ci sia un parcheggio proprio ma quello in convenzione è davvero vicino

2026-08-06 • via Nuitee
H
Hannah • couple • gb
8
2026-08-06 • via Nuitee
A
Alper • solo_traveller • tr
10
Perfect
Pros:

Staff was outstanding, breakfast, room, and the hotel lobby was great. Location allowed very quick access to center

Cons:

Nothing

2026-08-05 • via Nuitee
V
Vanessa • solo_traveller • pt
10
2026-08-05 • via Nuitee