Leonardo Boutique Hotel The Lancaster Amsterdam

Hotels
•
Leonardo Hotels
7.8 (4145 reviews)
Plantage Middenlaan 46 , Amsterdam , NL
+31 20 535 6888

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty rooms
Unexpected charges

Categories

Cleanliness
6.35
Rooms reported to be dirty and smelly, which greatly impacted the overall experience.
Service
7.82
Mixed experiences; some friendly staff but also reports of rude service.
Location
9.35
Conveniently located, peaceful area close to the center.
Room Quality
6.81
Rooms were described as small and uncomfortable, with some issues reported.
Amenities
7.34
Lack of expected amenities such as TV and WiFi in rooms.
Value for Money
6.3
Unexpected charges at checkout, along with previous overcharges.
Food and Beverage
9.34
Positive mention of breakfast provided.
Overall Experience
9.12
Despite some negatives, the bed issue was resolved well and location appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:04

Property Description

Charming Amsterdam Town House:
The Lancaster Hotel Amsterdam is a charming Amsterdam town house located in the greenest part of the city centre, offering a quaint and cozy atmosphere for your stay.

Convenient Amenities:
Enjoy the convenience of free WiFi, TV, tea and coffee making facilities in all rooms. The 24-hour lounge with free WiFi and a vending machine with snacks adds to the comfort of your stay.

Excellent Transport Connections:
With the nearest bus and tram stop just 150 metres away, exploring Amsterdam is a breeze. Dam Square and Central Station are easily accessible, making sightseeing effortless.

Book your stay at The Lancaster Hotel Amsterdam for a delightful and convenient experience in the heart of Amsterdam.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

7.8
Based on 4145 reviews
Cleanliness: 6.35
Service: 7.82
Location: 9.35
Room Quality: 6.81
Amenities: 7.34
Value for Money: 6.3
Food and Beverage: 9.34
Overall Experience: 9.12
J
Josie • couple • gb
9
2026-09-19 • via Nuitee
J
Jane • couple • gb
10
2026-09-19 • via Nuitee
J
Jane • solo_traveller • gb
10
2026-09-19 • via Nuitee
M
Mohamed • couple • ae
9
Great
Pros:

Cleanliness

Cons:

Bathroom very small

2026-09-19 • via Nuitee
D
david • couple • it
8
2026-09-18 • via Nuitee
A
Adriana • family_with_children • es
8
hotel correcto para visitar Amstedam
Pros:

ubicación no muy céntrica pero con bici o caminando se llegaba rápido al centro

Cons:

el frío de la habitación, la climatización no se podía regular.

2026-09-17 • via Nuitee
M
Matteo • solo_traveller • ch
8
2026-09-17 • via Nuitee
عبدالله • couple • sa
10
2026-09-17 • via Nuitee
J
Jolanda • couple • nl
8
Prima, ontbijt prima, de airco maakt lawaai en de badkamer is veel te klein.
Pros:

Locatie en ontbijt

Cons:

De badkamer, voor deze prijs verwacht ik wel iets meer ruimte. Nu kon je je amper keren in de badkamer, laat staan in de douche

2026-09-16 • via Nuitee
S
Seda • couple • tr
9
Perfect, if I visited Amsterdam again i prefer to stay there
Pros:

The room was so clean and comfortable. Property was so quiet and easy to reach. Welcoming was so nice, thanks for all the staffs.

Cons:

Toilets and bath could be a little bit bigger.

2026-09-16 • via Nuitee
C
Carina • couple • se
8
Pros:

Trevlig lobby och fräsch frukostbuffé. Sköna sängar och välstädat

Cons:

Vi bodde i Comfort room och det var väldigt trångt. 2 personer=2 resväskor som inte riktigt fick plats. Det fanns 2 galgar och 4-5 krokar så det fanns ingenstans att göra av kläderna. Med fler möjligheter att hänga kläder skulle det varit bättre.

2026-09-16 • via Nuitee
M
Michael • extended_group • de
10
2026-09-16 • via Nuitee
H
Humaid • family_with_children • om
7
Extremely small room, uncomfortable bed, and inconvenient housekeeping service.
Pros:

Nothing good only reception

Cons:

The room was extremely small and uncomfortable, with very limited space to move around and no proper space for luggage. The bed was uncomfortable, and the housekeeping service required booking one day in advance, which was inconvenient. Overall, the room did not meet our expectations.

2026-09-16 • via Nuitee
İlhan • solo_traveller • tr
8
2026-09-15 • via Nuitee
J
jerome • couple • be
6
L’écologie n’empêche pas la propreté
Pros:

Le côté design de l’hôtel

Cons:

La politique de l’hôtel concernant le nettoyage de la chambre ! En effet, on doit absolument s’inscrire sur une plate-forme pour demander le nettoyage de la chambre. Très compliqué et quand on le demande à la réception cela m’a été refusé.
La moquette d’ailleurs est à l’image de la difficulté de cette inscription : sale. D’autre part l’emplacement est loin des points touristiques. Tout ça mis bout à bout, je déconseille vraiment cette adresse

2026-09-15 • via Nuitee
K
Kseniia • solo_traveller • ch
8
2026-09-15 • via Nuitee
I
Ines • solo_traveller • es
8
2026-09-14 • via Nuitee
Ümran • solo_traveller • tr
10
2026-09-14 • via Nuitee
L
Lucy • family_with_children • gb
10
Pros:

the American girl on the reception desk was just wonderful, really friendly and helpful.
gorgeous hotel. really comfortable bed and lush breakfast

2026-09-14 • via Nuitee
G
Gillian • couple • gb
8
Friendly staff, very welcoming great location
Pros:

Good location, friendly staff and comfortable beds with walk in spacious walk in shower and large bedroom.

Cons:

Nothing, we had a problem with the shower grate in the bathroom and this was rectified very swiftly by maintenance.

2026-09-14 • via Nuitee