Leonardo Boutique Hotel The Lancaster Amsterdam

Hotels
•
Leonardo Hotels
7.8 (4145 reviews)
Plantage Middenlaan 46 , Amsterdam , NL
+31 20 535 6888

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty rooms
Unexpected charges

Categories

Cleanliness
6.35
Rooms reported to be dirty and smelly, which greatly impacted the overall experience.
Service
7.82
Mixed experiences; some friendly staff but also reports of rude service.
Location
9.35
Conveniently located, peaceful area close to the center.
Room Quality
6.81
Rooms were described as small and uncomfortable, with some issues reported.
Amenities
7.34
Lack of expected amenities such as TV and WiFi in rooms.
Value for Money
6.3
Unexpected charges at checkout, along with previous overcharges.
Food and Beverage
9.34
Positive mention of breakfast provided.
Overall Experience
9.12
Despite some negatives, the bed issue was resolved well and location appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:04

Property Description

Charming Amsterdam Town House:
The Lancaster Hotel Amsterdam is a charming Amsterdam town house located in the greenest part of the city centre, offering a quaint and cozy atmosphere for your stay.

Convenient Amenities:
Enjoy the convenience of free WiFi, TV, tea and coffee making facilities in all rooms. The 24-hour lounge with free WiFi and a vending machine with snacks adds to the comfort of your stay.

Excellent Transport Connections:
With the nearest bus and tram stop just 150 metres away, exploring Amsterdam is a breeze. Dam Square and Central Station are easily accessible, making sightseeing effortless.

Book your stay at The Lancaster Hotel Amsterdam for a delightful and convenient experience in the heart of Amsterdam.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

7.8
Based on 4145 reviews
Cleanliness: 6.35
Service: 7.82
Location: 9.35
Room Quality: 6.81
Amenities: 7.34
Value for Money: 6.3
Food and Beverage: 9.34
Overall Experience: 9.12
G
Goran • couple • gb
8
Nice stay
Pros:

Verry satisfied

Cons:

Nothing

2026-11-07 • via Nuitee
V
Vilja • couple • fi
5
not very satisfied.
Pros:

The property itself was quite nice. Interior was cozy and the saff were very helpful and professional.

Cons:

We had a quite bad experience with the hotel. First we got a room, what felt like a dungeon. The location of the room was the furthest possible room in the building. The room was not tidy.

The temparature was cold even though we increased the heating and waited overnight to see if it would get warmer, it did not. Did not come warm water from the faucet? The sink didn’t function properly. The room design is a bit odd because basic things such as a hook for the handtowel in the bathroom was not there? We slept one night in the room to give it a chance.

We had to request switching rooms because all of this. That we did get and it was handled okay.

But, our room keys stopped working for three times over out 3 night stay, which meant us going to the reception over and over again to get us functioning room keyes. Unbelievable. The morning we departed from the hotel with our luggage: the elevator doesn’t work.

2026-11-07 • via Nuitee
M
Marta • solo_traveller • it
8
2026-11-07 • via Nuitee
W
Wassim • couple • ae
4
2026-11-06 • via Nuitee
G
Gianluca • family_with_children • lu
9
Pros:

Good breakfast, nice location and manager was great as he resolved a booking.com issue! Stay was confirmed by booking.com but joy pushed on to the property

2026-11-06 • via Nuitee
A
Alexander • family_with_children • at
9
Pros:

Gemütliches Zimmer in netter Gegend. Personal sehr freundlich. Perfekt für einen Business-Trip.

Cons:

-

2026-11-05 • via Nuitee
W
Wim • couple • nl
7
Toplocatie, duur en kleine kamers
Pros:

Locatie

Cons:

Erg kleine kamers voor de prijs

2026-11-05 • via Nuitee
J
Jorge • extended_group • pt
8
Pros:

Localização relativamente perto do centro. Bom pequeno almoço.

2026-11-05 • via Nuitee
A
Agnieszka • family_with_children • pl
8
Pros:

Przyzwoity hotel dosyć blisko centrum - korzystny cenowo jak na Amsterdam.

Cons:

Było tak ciasno, że nie dało się przejść. Łazienka wielkości schowka na szczotki. Umywalka jest tak mała, że nawet kiedy przyłoży się głowę do lustra, to większość twarzy nadal jest poza umywalką.

2026-11-04 • via Nuitee
G
Gharbi • extended_group • be
8
2026-11-04 • via Nuitee
J
Josef • solo_traveller • at
8
2026-11-04 • via Nuitee
C
Craig • couple • gb
8
2026-11-03 • via Nuitee
S
Spiros_Sirma • couple • gr
9
The room was smaller than expected. Also the toilet was not so confortable for "my size".
2026-11-03 • via Nuitee
M
Martijn • solo_traveller • nl
10
2026-11-03 • via Nuitee
M
Mathilde • couple • be
9
2026-11-02 • via Nuitee
S
Sarah • couple • gb
9
2026-11-01 • via Nuitee
R
Ramiro • couple • mx
10
Excelente limpieza y tamaño de habitación
Pros:

Excelente limpieza y ubicacion

Cons:

El desayuno es caro

2026-11-01 • via Nuitee
Z
Zhenghan • solo_traveller • fr
10
Excellent
Pros:

Proche de centre ville, dans un quartier calme et verdoyant, le service est particulièrement soigné, la chambre est bien décorée, la propreté est correcte,

Cons:

N/A

2026-11-01 • via Nuitee
K
Karen • couple • gb
10
Great hotel with great staff in a great location.
Pros:

Great location in a very pretty neighborhood. The staff in the hotel were friendly and helpful, we felt very well looked after. The hotel also smelt beautiful and it was exceptionally clean. Our room had everything we needed and it was lovely and quiet. We would definitely stay here again.

Cons:

There was nothing to dislike, it’s a lovely hotel.

2026-10-31 • via Nuitee
V
Vinicius • couple • br
10
Perfeita para um casal que quer relaxar!
Pros:

Os detalhes fazem a diferença: café da manhã impecável e cama muito boa!

Cons:

Nada

2026-10-30 • via Nuitee