Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Luxurious and comfortable rooms
Attentive and friendly service
Good location
Cons:
Some issues with cleanliness
Breakfast could be improved
Amenities like the pool could be better

Categories

Cleanliness
8.6
Some reviews indicate issues with cleanliness, but overall it meets standard quality for this hotel tier.
Service
9.98
Overall service was praised as attentive and helpful.
Location
9.61
Centrally located and convenient for many.
Room Quality
9.56
Rooms were described as luxurious and comfortable.
Amenities
8.59
Some amenities were noted as lacking, but overall satisfactory.
Value for Money
9.05
Price-quality ratio was reported as outstanding by several guests.
Food and Beverage
8.6
Breakfast received mixed reviews, indicating room for improvement.
Overall Experience
9.57
Guests expressed a willingness to return, highlighting a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:47

Property Description

Luxurious Accommodation
Swissôtel Lima offers 345 rooms and suites with marble baths, plush bedding, and modern amenities. Upgrade to an Executive room for exclusive access to the Presidential Club.

Dining and Recreation
Indulge in culinary delights at 5 international restaurants and unwind at the onsite bar. Take a dip in the heated outdoor pool, hit the fitness center, or pamper yourself at the SPA with a range of treatments.

Business and Events
With 12 versatile meeting rooms, Swissôtel Lima is perfect for hosting successful business gatherings or social events. Benefit from 24-hour concierge and medical services for a seamless stay.

Experience luxury and convenience at Swissôtel Lima. Book now for an unforgettable stay!

Important information:

Minors must be accompanied by their parents, legal guardian or a designated responsible adult. In all cases, adult(s) must carry ID and a notarized authorization as legal guardian or responsible adult. The minor must have a valid ID and a certified copy of his/her birth certificate.

The Peruvian government has published Supreme Decree No. 174-2021-PCM indicating that, as of December 15, 2021, every person over 18 years of age must present their physical or virtual vaccination card as an essential requirement to enter closed places. In compliance with the aforementioned regulations, our staff will ask all guests to present the vaccination card at the time of check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 11 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for US$90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 11.50 per day.

Location

Guest Reviews

9.2
Based on 764 reviews
Cleanliness: 8.6
Service: 9.98
Location: 9.61
Room Quality: 9.56
Amenities: 8.59
Value for Money: 9.05
Food and Beverage: 8.6
Overall Experience: 9.57
E
Eric • solo_traveller • pa
9
Comfortable, with great ambience
Pros:

Excellent location, great comfort.

Cons:

All good

2026-05-16 • via Nuitee
P
PIZAN RODRIGUEZ • couple • pe
9
BUENA
Pros:

PISCINA

Cons:

QUE COBREN ADICIONAL POR PARQUEO

2026-05-13 • via Nuitee
S
Sol • couple • us
1
Horrible
Pros:

Was terrible

Cons:

The hotel was absolutely terrible. The hospitality and customer service were extremely disappointing, and the staff clearly did not know how to properly treat guests. We were almost escorted by security to our room because the hotel failed to inform us that everyone staying in the room needed to be registered. They already knew the reservation was for two people, yet only realized days later and tried to blame the guests for their own mistake.

On top of that, the staff — including the supervisor, who never even introduced herself — had a very arrogant attitude and tried to shift responsibility onto us instead of handling the situation professionally. During check-out, the receptionist even told a coworker right in front of us, “they are the problem guests.” What kind of 5-star service is that?

I would never recommend this hotel to anyone. Please consider staying somewhere else because this place leaves a lot to be desired.

To make matters worse, the breakfast area was repeatedly reserved for private events, and hotel guests were sent to the restaurant area instead with limited time to eat breakfast — despite the fact that paying guests should have priority over events that lasted for days.

Overall, a terrible experience from beginning to end.

2026-05-11 • via Nuitee
E
Ernesto • couple • bo
9
Fantástico !
Pros:

La piscina y el gym son hermosos

Cons:

Sillas del desayuno parecen de patio de comidas

2026-05-10 • via Nuitee
E
Ernesto • couple • bo
9
Fantástico hotel
Pros:

Lobby hermoso , ubicación fantástica , gym de lujo y piscina fantástica

Cons:

Las sillas del desayuno parecen de patio de comidas , no guardan relación con la belleza del hotel

2026-05-10 • via Nuitee
M
Marcin • couple • pl
10
2026-05-10 • via Nuitee
A
Adriana • solo_traveller • pe
10
Súper recomendable
Pros:

La atención del personal

2026-05-09 • via Nuitee
D
Domenico • family_with_children • pe
10
2026-05-05 • via Nuitee
A
Andrea mairy • solo_traveller • pe
10
2026-05-04 • via Nuitee
I
Irina • family_with_children • ch
10
2026-05-04 • via Nuitee
M
Marina • couple • es
10
Pros:

Habitación muy amplia y con todas las comodidades (Business Suite). Cama muy grande y cómoda. El desayuno, muy variado y completo. El barrio es tranquilo.

Cons:

-

2026-05-03 • via Nuitee
G
Guitcarl • solo_traveller • pe
9
2026-05-03 • via Nuitee
F
Fiorella • family_with_children • pe
9
Me encantó
Pros:

Un buen desayuno buffet, gran amabilidad del todo el personal e instalaciones limpias y bien cuidadas.Disfrute de su sauna y piscina.

Cons:

Todo ok

2026-05-03 • via Nuitee
L
Lauzier • couple • us
10
I didnt realise that I had reserve for a suite but glad it was as the room was super spacious and sp
Pros:

Breakfast buffet was really just out of this world. Fruits, delicious onions (my fsavorite) that can be mixed with pork, beef, rice, and all the other regular stuff.

The pool and spa was also very nice.

2026-05-02 • via Nuitee
M
marcelo • extended_group • br
7
Para um 5 estrelas precisa melhorar o nivel de servico de limpeza
Pros:

Localização otima, funcionários atenciosos e otimo cafe da manhã . Quartos amplos e confortáveis

Cons:

Nosso quarto (602) tinha cheiro forte de cigarro. Ficamos dois dias e avisamos a recepção no check out.
Quando retornamos para mais dois dias nos colocaram no mesmo quarto dizendo que haviam feito limpeza profunda e nao havia mais cheiro. O cheiro continuava.
Nossa expectativa era que nos colocassem em ouyro quarto.

2026-04-29 • via Nuitee
C
Cynthia • solo_traveller • pe
10
2026-04-28 • via Nuitee
R
RAUL ANGEL • family_with_children • pe
10
Pros:

La piscina

Cons:

Mucha gente

2026-04-28 • via Nuitee
F
Francisco • solo_traveller • cl
9
2026-04-26 • via Nuitee
P
Pierre • couple • be
10
2026-04-25 • via Nuitee
D
David • couple • gb
10
Fantastic hotel, highly recommended
Pros:

Amenities, location and staff

Cons:

Nothing

2026-04-23 • via Nuitee