Sonesta Essential Atlantic City West

Hotels
7 (490 reviews)
6811 E Black Horse Pike , Egg Harbor Township , US
+1 609-484-1500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location near Atlantic City and supermarkets
Several mentions of friendly/helpful staff
Affordable / good value for price (multiple guests)
Comfortable beds or spacious rooms mentioned by some
Kosher food available (for those who need it)
Early check-in allowed (reported once)
Cons:
Serious cleanliness issues: stained sheets, pubic hairs, unclean linens
Lack of in-room amenities (no fridge/microwave) and limited housekeeping
Bistro often closed and light/poor breakfast
Noisy AC and very hard beds in some rooms
Property upkeep appears poor / looks abandoned to some guests
At least one incident of rude staff and extra parking charge reported
Parking lot condition needs improvement

Categories

Cleanliness
3.5
Multiple guests reported stained sheets, pubic hairs in the shower, and linens that did not seem clean; one guest cleaned the room themselves before use.
Service
9.5
Several reviewers praised staff as super friendly and helpful and one noted early check-in was allowed; there is one report of a very rude worker and a problematic interaction at arrival, but overall staff interactions are described positively.
Location
9.5
Consistently noted as convenient—close to Atlantic City, supermarkets, and nearby dining; location is one of the stronger aspects mentioned.
Room Quality
4.5
Rooms lacked advertised amenities (no fridge/microwave), some had extremely loud AC, very hard beds, and one guest reported no windows/poor ventilation; overall room condition seen as below standard.
Amenities
5.5
Amenities were limited or inconsistent: no in-room fridge/microwave for many, bistro often closed, only one working elevator reported, and limited room-service/housekeeping availability.
Value for Money
8.5
Several guests found the hotel affordable and a good value for the price (one said they got more than expected), though at least one guest felt it was overpriced; overall perceived as good value by multiple reviewers.
Food and Beverage
6
Breakfast was described as light and served late (around 8am) and generally poor by some guests; however, one guest appreciated kosher food availability.
Overall Experience
9
Reviews are mixed but many guests would stay again and found the property affordable and conveniently located; significant issues (cleanliness, amenities, occasional rude staff) lowered experiences for some, but positive location/service/value comments dominate overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:38

Property Description

Luxurious Amenities
The Plaza On The Pike Hotel Atlantic City West by OYO offers an outdoor pool and a fully-equipped fitness center for guests to unwind and stay active during their stay.

Modern Convenience
Stay connected with complimentary wireless internet access throughout the hotel and make use of the staffed business center for any work needs, ensuring a seamless stay for business travelers.

Prime Location
Conveniently located near Atlantic City International Airport, guests are just minutes away from the vibrant downtown area, casinos, beaches, championship golf courses, and shopping at the Shore Mall. Experience the best of Atlantic City at the Atlantic City West Wingate by Wyndham.

Book your stay now and indulge in the perfect blend of relaxation and entertainment at The Plaza On The Pike Hotel Atlantic City West by OYO.

Important information:

Guests must be 21 years of age or older to check-in.

Microwave is only available in the lobby.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ACY

Location

Guest Reviews

7
Based on 490 reviews
Cleanliness: 3.5
Service: 9.5
Location: 9.5
Room Quality: 4.5
Amenities: 5.5
Value for Money: 8.5
Food and Beverage: 6
Overall Experience: 9
M
Margaret • couple • us
1
It was very horrible
Pros:

There is nothing about this hotel what’s good? Everything was so bad bad location bad service bad bad.Room everything was bad

Cons:

There’s nothing I like nothing

2026-09-10 • via Nuitee
D
Darinet • solo_traveller • us
5
2026-09-08 • via Nuitee
L
Lyssa • couple • us
7
Good for the cost
Pros:

We were in town for a soccer tournament. Unfortunately we were only at the facility to sleep and left prior to breakfast.
The room was clean and the staff was friendly.

Cons:

It could have been a little cleaner.

2026-09-08 • via Nuitee
H
Herbert • extended_group • us
8
Pros:

Si

Cons:

Los elevadores

2026-09-07 • via Nuitee
S
Stanislav • couple • us
7
2026-09-07 • via Nuitee
F
FiveFoota76 • solo_traveller • us
8
Improvement needed for handicap accessible bathroom
Pros:

I liked the cleanliness.

Cons:

The handicap accessible room only included one shower bar, no mat to prevent fall and I had to have my husband help me climb into the shower as it was not a walkin shower.

2026-09-07 • via Nuitee
J
Jennifer • couple • us
5
Pros:

It was nice

Cons:

Nothing

2026-08-17 • via Nuitee
T
Taunya Ransom • solo_traveller • us
7
2026-08-10 • via Nuitee
E
Emily • extended_group • us
1
2026-08-03 • via Nuitee
E
Emily • extended_group • us
1
Cons:

When our Employees arrived on site for a 5 day stay, I originally requested 6 rooms. The entire place looked deserted. no cars, no people at the doors were locked. all the tables and chairs were stacked off to the side. This was about 4pm. They found someone walking around the back and the worker was incredibly rude. He also added we'd need to pay an extra $100 for our trucks. Mind you not a single car was in either parking lot.
I cancelled the reservations immediately because it was an uncomfortable situation for our employees. still waiting for a refund which will likely not get because I can just tell by that one simple interaction.
Do not recommend.

2026-08-03 • via Nuitee
T
Tyeasha • solo_traveller • us
6
Would stay again
Pros:

They allowed me to check in early

Cons:

N/a

2026-08-03 • via Nuitee
A
Alfredo • family_with_children • us
10
2026-07-24 • via Nuitee
G
Gabrielle • family_with_children • us
2
Poor quality hotel with False advertising
Pros:

The location.

Cons:

The property looks abandoned when you pull up, you can’t get room service ( cleaning) unless your there for 3 days so if you need towels or toilet paper you must go to the desk and they have to go get them for you, the inside of the building looks broken down in many areas and poorly up kept, they have a bistro that is never open, the free breakfast isn’t served until 8am and it was horrible, staff doesn’t look thrilled to be working there, only one elevator works, the beds were as hard as a rock and my shower had pubic hairs all over it, I brought my own cleaning products and cleaned the room before we could use it. The hotels a dump.

2026-07-23 • via Nuitee
S
Shanique • couple • us
5
Not bad needs work
Pros:

No microwave no fridge in the room no window just for air feels like locked up

Cons:

All the above I mentioned

2026-07-18 • via Nuitee
Y
Yakup • couple • us
1
2026-07-17 • via Nuitee
A
alexandher • solo_traveller • us
7
2026-07-16 • via Nuitee
V
Valter • extended_group • it
7
Sosta di passaggio
Pros:

Niente in particolare

Cons:

Hotel proprio essenziale , lenzuola e federe cuscini non sembravano puliti.

2026-07-16 • via Nuitee
R
Raquel • couple • us
5
The location was great but the stay was a bit uncomfortable.
Pros:

The staff were super friendly and helpful.

Cons:

The room AC was extremely loud and we had to turn it down in order to get some sleep. The bed sheets were stained and the room didn’t have all the amenities listed. Also the included breakfast was a very light breakfast which was not expected.

2026-07-14 • via Nuitee
B
Brandy • extended_group • us
9
2026-07-12 • via Nuitee
S
Stephen • couple • us
7
Don’t expect much but got more then expected for the price
Pros:

As very clean and spacious

Cons:

Parking lot needs to be replaced

2026-07-10 • via Nuitee