Country Inn & Suites by Radisson, Sevierville-Kodak, TN

Hotels
Country Inn & Suites by Radisson Americas
8.5 (1201 reviews)
2863 Winfield Dunn Parkway , Kodak , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good breakfast
Clean rooms
Cons:
Cleanliness issues
Noise disturbances
Limited amenities in some areas

Categories

Cleanliness
6.96
The room had old dirty sheets and blood stains on blankets. There was also mold in the bathroom.
Service
9.43
The staff was friendly and helpful, making guests feel at home.
Location
9.47
Conveniently located with easy access to main routes, away from crowded areas.
Room Quality
7.42
Spacious room but felt cramped with sofa bed, and some beds were hard.
Amenities
8.45
Facilities such as the indoor pool and breakfast options were appreciated, though there were complaints about insufficient room amenities.
Value for Money
8.91
Overall value was decent, but some negative experiences impacted perceived value.
Food and Beverage
8.46
Breakfast was good, but some guests wished for more variety.
Overall Experience
8.93
Despite some issues with cleanliness and noise, guests had a pleasant experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:20

Property Description

Indoor and Outdoor Pools for Relaxation:
Enjoy a refreshing dip in both our indoor and outdoor pools, perfect for unwinding after a day of exploring Tennessee.

Spacious Guest Rooms with Modern Amenities:
Our contemporary guest rooms feature complimentary WiFi, cable TV, a cozy seating area, work desk, and coffee maker for your convenience and comfort.

Convenient Location near Popular Attractions:
Located just 9 miles from NASCAR Speed Park, our hotel is also close to Dollywood's Splash Country Water Park, the Great Smoky Mountains National Park, and the University of Tennessee.

Experience comfort and convenience at Country Inn & Suites by Radisson, Sevierville Kodak, TN. Book your stay now for a memorable Tennessee getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

There is a weight limit for pets of 40 pounds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 1201 reviews
Cleanliness: 6.96
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 8.93
J
James family_with_children us
10
2026-01-17 via Nuitee
M
Marc couple us
10
2026-01-15 via Nuitee
B
Brian solo_traveller us
10
Quiet and clean great staff
Pros:

Location

Cons:

Nothing

2026-01-15 via Nuitee
W
William couple us
9
Was very comfortable, breakfast great, and staff accomodating.
Pros:

Accommodations

2026-01-15 via Nuitee
J
James solo_traveller us
10
For the price and location, would highly recommend.
Pros:

The breakfast was amazing, I ate like 6 plates, and everything was fresh and delicious. The location was acceptable, near alot of stores and gas stations.

Cons:

I wish they had a jacuzzi.

2026-01-14 via Nuitee
D
Desty solo_traveller us
10
2026-01-14 via Nuitee
R
Ronnie couple us
9
Our stay was good.
Pros:

The location is good. The breakfast was good. The decor. is nice.

Cons:

The carpets in our room needed to be vacuumed. There was some food on the carpet. The front desk ladies were not very friendly.

2026-01-13 via Nuitee
S
Stephanie solo_traveller us
10
Been here 2 weeks and will be staying a 3rd for work. Nicest hotel i’ve sgagt
Pros:

Clean, friendly staff, ample parking.

Cons:

Nothing not to like

2026-01-13 via Nuitee
L
Laura couple us
5
Love the staff but needs work on cleanliness. Not sure if I'd stay again.
Pros:

I've stayed here before and the staff is always amazing and the location is good. Felt safe traveling with my sister.

Cons:

We had to ask for hand soap upon arrival. Received a text that the room wouldn't be cleaned since we were staying for 3 days. Wish I'd know before and I would have switched hotels. I found a couple hair ties by the air conditioner so I'm guessing the carpet was never vacuumed.

2026-01-12 via Nuitee
M
Mackenzie family_with_children us
7
2026-01-12 via Nuitee
R
Ronald solo_traveller us
9
Very nice
Pros:

Clean

Cons:

Nothing

2026-01-11 via Nuitee
K
Kerr family_with_children us
10
2026-01-10 via Nuitee
C
Christen family_with_children us
10
Champagne Taste
Pros:

Everything

Cons:

I just didn't like how they don't except cash & the woman working front desk was rude to me & she put us in the wrong room mine was supposed to have a balcony but didn't she put us in 114 I felt like she had a problem with me & I did nothing wrong for her to be unprofessional like she was.

2026-01-10 via Nuitee
B
Boone solo_traveller us
10
Pros:

Everything

Cons:

Nothing

2026-01-09 via Nuitee
H
Heather family_with_children us
10
2026-01-08 via Nuitee
J
John N couple us
6
Very affordable for a place to stay for a night.
Pros:

The receptionist when we arrived was very kind and attentive. The price was excellent.

Cons:

The hotel smelled of cleaning and deodorizing agents. The room was serviceably clean but not completely. The bed was worn. The breakfast was passable but almost bad. The elevator broke while we were there though they were working to fix it. But no note was left on the elevator door on the second floor to inform guests of the broken elevator. The room had bleach stains on the carpet from a previous cleaning incident.

2026-01-08 via Nuitee
W
Warren couple us
10
Pros:

Clean bright good security

Cons:

The breakfast they served was ok at best. The people who worked there seemed to be in bad moods.

2026-01-06 via Nuitee
J
Johnson family_with_children us
6
Pros:

It was a very nice property. The towels and beds and pillows were great.

Cons:

The hot water was very inconsistent. It was scalding to lukewarm within seconds and continuously went back and forth. Also the breakfast was terrible it tasted like jail food. Also yes it does have a indoor pool but when we were there it wasn't heated.

2026-01-05 via Nuitee
J
Jamie S Or Terry couple us
10
Would stay again
Pros:

Very clean and comfortable. Inside hallways. About 2 1/2 miles from the interstate. The night attendant Emma was very nice and helpful. Morning attendant nice also Did not get her name. Breakfast was great. Eggs, Canadian bacon, potatoes, biscuits and sausage gravy, waffles, yogurt, bagels, toast, muffins, danish, apples, and cereal.

2026-01-04 via Nuitee
A
ANNETTE extended_group us
10
It was very nice place to stay I would stay again
Pros:

Nice and clean

Cons:

Nothing

2026-01-04 via Nuitee