Holiday Inn & Suites Chicago-Downtown by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (936 reviews)
506 West Harrison , Chicago , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good breakfast variety
Cons:
Cleanliness issues in bathrooms
Uncomfortable beds
Missing amenities like indoor pool

Categories

Cleanliness
7.01
Several reviews mention cleanliness issues, including dirty bathrooms and stained furniture.
Service
8.98
Staff was consistently described as friendly, helpful, and accommodating.
Location
8.52
Many guests praised the prime location near public transport and downtown.
Room Quality
7.47
Mixed feedback on room quality; some enjoyed the rooms while others had issues such as uncomfortable beds.
Amenities
8
Positive comments about available amenities, despite some concerns over missing features like a pool.
Value for Money
8.46
Overall good value, especially considering location and service provided.
Food and Beverage
9.01
Breakfast received high praise for variety and quality.
Overall Experience
8.18
Guests had a generally positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:18

Property Description

Convenient Location and Comfortable Accommodation

Located just a few blocks from the iconic Sears Tower, the Holiday Inn Chicago Downtown offers a prime city center location for both business and leisure travelers. The comfortable rooms provide a relaxing retreat after a day of exploring the vibrant city of Chicago.

On-Site Dining and Leisure Facilities

Indulge in delicious American cuisine at Sunny's Restaurant and Lounge, open for breakfast, lunch, and dinner. For relaxation and recreation, guests can take advantage of the seasonal outdoor swimming pool and modern fitness facilities.

Nearby Attractions and Easy Access

Explore popular attractions like Greek Town and the Shedd Aquarium, all conveniently located near the hotel. With easy access to public transport, iconic landmarks such as the Magnificent Mile and Navy Pier are just a short ride away.

Book your stay at the Holiday Inn Chicago Downtown for a memorable and convenient Chicago experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 65 per day.

Location

Property Accessibility

Total Disability Score: 45.29
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 936 reviews
Cleanliness: 7.01
Service: 8.98
Location: 8.52
Room Quality: 7.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.18
J
Jamie • solo_traveller • us
4
2026-06-26 • via Nuitee
S
Sude • solo_traveller • tr
1
2026-06-25 • via Nuitee
T
Treasure • couple • us
6
2026-06-18 • via Nuitee
J
jeffrey • family_with_children • us
10
Comfortable stay, accessible
Pros:

Cleanliness

Cons:

Limited parking

2026-06-18 • via Nuitee
L
Laura • solo_traveller • us
9
Breakfast lady was the star of the show!
Pros:

The worker at the breakfast buffet was the sweetest greatest asset to this company

Cons:

Limited parking and having to pay for parking

2026-06-15 • via Nuitee
M
Mark • solo_traveller • us
10
2026-06-11 • via Nuitee
I
Ian • solo_traveller • ca
4
Regrettable.
Pros:

Not much - the room itself was fine I suppose

Cons:

The location is absolutely terrible. It’s literally on the highway so it’s impossible to sleep. Super loud.

2026-06-09 • via Nuitee
J
Jasmine • couple • us
9
2026-06-07 • via Nuitee
J
Jack • solo_traveller • us
5
Pros:

Was clean

Cons:

Charge me double

2026-05-31 • via Nuitee
B
Bruce • family_with_children • us
8
2026-05-28 • via Nuitee
J
Jasmine • solo_traveller • us
8
2026-05-24 • via Nuitee
M
Mohammad • family_with_children • sa
5
2026-05-24 • via Nuitee
S
Sushmita Sen • couple • gb
6
Pros:

Very clean and modern interior.

Cons:

There was no cafe or restaurant within the premises.

2026-05-21 • via Nuitee
J
jordanpK4094LL • Friends getaway
10
Pleasant Stay
Pros:

Our stay at the Des Plaines was very pleasant. The front desk staff were very helpful and professional.

2026-05-17 • via Tripadvisor
M
Mike • couple • us
8
2026-05-17 • via Nuitee
M
Melinda • solo_traveller • us
10
2026-05-16 • via Nuitee
L
Lupe • extended_group • us
10
2026-05-12 • via Nuitee
M
Monica • family_with_children • us
10
Clean, quiet, appliances right!
Pros:

Clean, great location, friendly staff.

2026-05-08 • via Nuitee
A
Anand • solo_traveller • ae
8
A decent stay during your short Chicago tour
Pros:

Location,

Cons:

Breakfast wasn’t complimentary

2026-05-07 • via Nuitee
C
Caleb • solo_traveller • us
3
Cons:

The cold reception I got when checking in.

2026-05-07 • via Nuitee