Gemas San Joaquin 1

Hotels
7.5 (35 reviews)
Carrera 66 42-147 , Medellín , co

Children allowed
Pets allowed

Facilities

Family rooms
Pets allowed
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Shared kitchen
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly service
Good location
Good amenities
Cons:
Poor room conditions
Inconsistent service
Noise issues

Categories

Cleanliness
7
Some guests mentioned the place was clean, but there were concerns about maintenance and noise issues affecting the experience.
Service
8
Gina provided attentive service and some reviews highlighted great interactions, though there were complaints of poor service in one instance.
Location
8
The hotel is conveniently located near the metro station, which several reviews praised.
Room Quality
6
Issues with the room quality were noted, including a broken window and poor shower performance.
Amenities
8
Guests appreciated available amenities like hot water, kitchen facilities, and Netflix.
Value for Money
8
General sentiment indicates that the price reflects the quality, though some disputes exist.
Food and Beverage
7.5
No specific mentions of food and beverage; assumed to be average for the hotel type.
Overall Experience
7.5
Mixed experiences; while some praised the stay, others faced significant issues that dampened the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:59

Property Description

Modern Accommodation with Convenient Amenities

Convenient Location: Situated in Medellín, Gemas San Joaquin 1 is a short distance from popular attractions like El Poblado Park and Lleras Park, offering easy access to the city's hotspots.

Comfortable Rooms: Each room at the hotel is thoughtfully equipped with modern amenities including a flat-screen TV, private bathroom, and cozy bed linen, ensuring a comfortable stay for guests.

Friendly Services: With a 24-hour front desk, shuttle service, shared kitchen, and free WiFi, guests can enjoy a hassle-free and pleasant experience during their visit.

Ready to experience a delightful stay in Medellín? Book your room at Gemas San Joaquin 1 now!

Important information:

Please inform Gemas San Joaquin 1 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
A damage deposit of COP 50000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for COP 20,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 35 reviews
Cleanliness: 7
Service: 8
Location: 8
Room Quality: 6
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 7.5
A
alessio family_with_children es
10
Pros:

Jesús es un auténtico genio. Una persona increíble. Super atento con todo. Siempre disponible. Gracias Jesús

2026-02-14 via Nuitee
J
Joice family_with_children co
10
Agradable estancia
Pros:

Es bastante agradable, cómodo y don Carlos super amable y siempre atento.

Cons:

Todo estuvo a la altura.

2026-02-13 via Nuitee
A
Andrea family_with_children cr
8
Pros:

El personal, Carlos nos atendió, es una persona excepcional. Nos dió acompañamiento todo el tiempo y su trato fue excelente.

2026-02-11 via Nuitee
L
Laura family_with_children co
10
Excelente lugar y amabilidad
Pros:

El señor Carlos es super amable, el lugar es muy bueno, la limpieza es excelente, la ubicación en laureles ayuda a estar cerca de todo, el señor también ofrece otros planes de forma segura para conocer en Medellín, queda en cima de una cafetería buenísima 24 horas y queda muy cerca de la 70 que es una zona de bares

Cons:

Solo la entrada está un poco escondida pero finalmente no es inseguro, ni feo, ni nada malo

2026-02-10 via Nuitee
P
Peña Torres couple co
10
Pros:

Muy buen servicio la atención en lugar

2025-09-29 via Nuitee
D
Daniela family_with_children co
9
2025-09-29 via Nuitee
F
Fina family_with_children es
9
Pros:

Nos encantó todo súper limpio , cómodo y cerca del metro . Tienen agua caliente y servicios como lavadora y cocina . Gina nos atendió súper amable y está pendiente de nuestra llegada ya que llegamos con retraso .

Cons:

Todo perfecto, el sitio mantenía limpio y las personas que trabajan allí las veíamos limpiando y manteniendo todo en orden constantemente.

2025-09-17 via Nuitee
F
Feria couple co
10
2025-09-08 via Nuitee
A
Andres extended_group co
10
Pros:

La relación Precio/Ubicacion

2025-09-08 via Nuitee
L
Lina María family_with_children co
10
Pros:

Execelente Ubicación y atención ❤️

2025-09-02 via Nuitee
G
Gorka couple es
1
Nota molt sobrevalorada a booking
Pros:

Ubicat molt a prop d’una parada de metro en una zona tranquil·la.

Cons:

1) hi havia una finestra trencada que no tancava i el carrer era molt sorollós, semblava que els cotxes estiguessin dins l’habitació. Ho vam notificar al personal i ens van dir que ho arreglarien i no va ser així durant les 3 nits que vam ser-hi.
2) ens van oferir canviar-nos d’habitació per tal de resoldre el problema del soroll, però quan estàvem a mig trasllat ens van dir que no podíem que estava reservada i que tornessim a l’habitació original. Finalment no va venir ningú a les altres habitacions que van romandre buides durant tota la nostra estada.
3) la dutxa anava molt malament, sortia poca aigua i la porta no tancava i s’inundava el lavabo.

2025-09-01 via Nuitee
G
gallego pineda couple co
10
2025-08-24 via Nuitee
M
Mariluz family_with_children co
9
Pros:

La ubicación del hotel muy buena y las instalaciones me parecieron bien

2025-08-19 via Nuitee
M
Martinez family_with_children co
10
Pros:

Todo la atención exelente el lugar súper limpio camas cómoda súper lo mejor de todo Netflix gratis

2025-08-19 via Nuitee
L
Libardo Antonio solo_traveller nl
1
I will never know!
Pros:

I will never know

Cons:

The administrator would not allow me to stay because I arrived too late for him. How can I know that the bus would take more time than needed because of heavy rainfall. He opened the door there was a room ready but because he thought it was more important to follow the rules without any flexibility he let me pay for a taxi to deny entrance at the door with all my stuff in Medellin Colombia I was happy that the taxi driver waited for me to bring me to another place. Never do a late booking at that hostal because even if you communicated with them an unfriendly administrator will send you away just to make a point! I you don’t want late bookings that those bookings out of the system!

2025-08-16 via Nuitee
D
Daniela extended_group co
8
2025-08-11 via Nuitee
E
Ezequiel Jose family_with_children co
1
Pros:

No gusto nada muy buenas camas pero la atención pesima

Cons:

La persona que es la auxiliar ahí un mal trato y no está apta para atender nos sacaron sin esperar respuesta de parte de nosotros me tocó salir de mi sitio de trabajo por qué me sacaron la familia

2025-08-08 via Nuitee
J
Julian with friends co
10
Exceptional
2025-05-01 via Nuitee
F
Felipe young couple co
5
Good if you tolerate extreme hot weather.
Pros:

The location was perfect for my purposes.By foot, It is close to Unicentro Mall, Pueblito Paisa, Carrera 70 Avenue and "Centro de Convenciones Plaza Mayor".

Cons:

The staff located us on the third floor and the roof was made in wood therefore we were boiling the first day, there was no air conditioner just one fan (machine). Additionally, the staff could have done better the booking management as they tried to cancel the booking the day I arrived at Medellin without any acceptable cause. There was no official 24 hour reception in the hotel so if you needed to leave your keys early in the morning to run the Medellin Marathon you must keep it with you.

2024-09-03 via Nuitee
R
Robles young couple co
10
Exceptional
2024-05-21 via Nuitee