Holiday Inn Express Hotel & Suites Columbus by IHG

Hotels
Holiday Inn Express
9.1 (210 reviews)
524 East 23rd Street , Columbus , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great breakfast variety
Cons:
Elevators were down
Air filters needed better maintenance

Categories

Cleanliness
8.65
Room was nice and clean, standard cleaning was acceptable.
Service
9.65
Staff was phenomenal, attentive and accommodating.
Location
9.15
Property is conveniently located next to a sports bar.
Room Quality
9.15
Rooms were spacious and comfortable.
Amenities
9.15
Breakfast had a good variety and included a soda station.
Value for Money
8.65
Standard quality for this hotel tier.
Food and Beverage
9.15
Breakfast was great with a good variety.
Overall Experience
9.25
Overall an exceptional stay with noted staff kindness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:19

Property Description

Modern Amenities
Experience comfort and convenience with rooms equipped with microwaves, refrigerators, and free Wi-Fi. Enjoy the luxury of DVD players and cozy seating areas for your entertainment needs.

Relaxation and Recreation
Unwind in our indoor pool or hot tub after a busy day exploring the Platte County Agricultural Park or attending events at Thunderlake Speedway.

Delightful Dining
Start your day with a delicious breakfast buffet and wind down with complimentary snacks and drinks at our weekday evening reception. Book your stay at Holiday Inn Express Hotel & Suites Columbus for a perfect blend of relaxation and entertainment.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OMA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 210 reviews
Cleanliness: 8.65
Service: 9.65
Location: 9.15
Room Quality: 9.15
Amenities: 9.15
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 9.25
G
Gema extended_group gb
7
Fit the purpose
Pros:

Bed was very comfortable
Good location and nearby services
Decent gim

Cons:

Noisy room, no USB-C plugs, you could hear the road all time
Very dark room. limited lighting

2026-04-22 via Nuitee
E
Eddie family_with_children us
10
Good times w/ family & friends.
Pros:

The swimming pool! It was nice & clean. Staff was great. Thanks

Cons:

Everything was good.

2026-04-16 via Nuitee
G
Gregory couple us
10
Pros:

Breakfast was good....lots of variety. Room was very comfortable.

2026-03-18 via Nuitee
N
Naomi couple us
9
2026-03-15 via Nuitee
M
Melinda family_with_children us
10
2026-02-23 via Nuitee
V
Vincent family_with_children fr
10
2026-02-08 via Nuitee
S
Sky family_with_children us
10
Pros:

Experience was great...We like to sneak away for a night in a presidential suite,as locals we have stayed in and been in most of the Hotels here and this One is far the best.....Thank you Holiday Inn for having a place for my wife and I to escape for a weekend ..5 stars⭐⭐⭐⭐⭐

Cons:

Wi-Fi service good use a better format and allow guest to hook up a casting device like a Firestick

2026-02-08 via Nuitee
V
Vincent family_with_children fr
10
2026-02-08 via Nuitee
D
DanNiedbalski Family Rifle, Colorado
10
A nice clean hotel.
Pros:

I like the location on the edge of town near the bypass. We were able to check in earlier than I expected. Right on the bypass so you can get anywhere quickly.

2026-01-22 via Tripadvisor
T
Tommy couple us
9
2026-01-19 via Nuitee
M
Morgan family_with_children us
10
Pros:

Good breakfast. Lots of options

2026-01-19 via Nuitee
T
Timothy family_with_children us
10
2026-01-15 via Nuitee
O
Ortega couple us
10
2025-12-21 via Nuitee
X
XerKow Couples Apache Junction, Arizona
10
Nicest staff Ever!!!
Pros:

The hotel itself was lovely: clean, modern & comfortable.
What made the stay 5-star quality, however, was the phenomenal staff. Our car had broken down, and we ended up staying 3 nights here, and the entire staff was so kind & supportive, so accommodating & sweet. Mary, the breakfast lady, was an absolute angel, as were the housekeeping staff, the office folks, and even the manager who granted us a few favors (extra ice was so nice). They made us feel so at home, more than mitigating the stress of a bad car trip. We are so thankful for the kindness of these strangers-no-more. The world is still a sweet place when these folks inhabit it. Perhaps it was all the lovely Latinos who emanate such kindness despite the world showing them otherwise.

2025-10-28 via Tripadvisor
M
morgan couple us
8
2025-10-17 via Nuitee
V
Vincent extended_group fr
9
2025-10-06 via Nuitee
P
Patti family
10
Pros:

Great location

2025-10-05 via Nuitee
M
Melvin partner
10
Pros:

Breakfast excellent! Friendly & helpful Staff. Quiet and Safe

2025-09-29 via Nuitee
A
Angela family
10
Pros:

Property is right next door to sports bar so we could watch Husker game. Super friendly staff. Breakfast was great! Will stay here again.

2025-09-17 via Nuitee
C
Clinkenbeard couple us
8
Overall was decent
Pros:

It was a good hotel breakfast.

Cons:

Room was very nice but Holiday Inn Express needs to do a much better job on the cleaning of their air unit filters . To many are not maintained as I feel they should be . I piticulary do not like to breathe air though a dirty filter

2025-08-28 via Nuitee