Holiday Inn Express Hotel & Suites Columbus by IHG

Hotels
•
Holiday Inn Express
9 (108 reviews)
524 East 23rd Street , Columbus , US
+1 402-564-2566

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Excellent breakfast
Friendly/helpful staff
Clean and comfortable rooms
Great central location
Convenient breakfast hours
Cons:
Dirty bedding and occasional poor bathroom cleanliness
Inconsistent service / payment handling issues
Noise at the back of the hotel
Perceived as overly priced by some guests
Pillows too soft / room temperature issues

Categories

Cleanliness
8
Mixed sentiment: some guests praised cleanliness, but multiple reports of dirty bedding, bathroom not cleaned well, and cleaning staff not always attentive.
Service
8.5
Mixed: several reviews praise staff ('staff was best', 'la atención'), but others report unfriendly front-desk and a manager who mishandled split payment — indicates inconsistent service/training.
Location
10
Strongly positive: cited as 'right near everything we needed' and convenient; one note about noise at the back but overall location is a key positive.
Room Quality
8
Mixed: rooms described as large and comfortable but issues noted with dirty bedding, pillows being too soft, rooms feeling a bit hot, and bathroom cleanliness.
Amenities
9.5
Standard quality for this hotel tier; not widely discussed beyond strong breakfast offerings, so assumed above-average amenities based on overall tone.
Value for Money
8
Some guests felt the hotel was overpriced despite good breakfast and service in places, indicating value is perceived slightly below target.
Food and Beverage
10
Very positive: multiple reviewers called the breakfast 'awesome' or 'best we've had', with good hours; minor issue once with eggs that was corrected.
Overall Experience
10
Overall positive: frequent praise for breakfast, comfortable rooms, and attentive staff in several reviews; negatives exist but do not dominate the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Modern Amenities
Experience comfort and convenience with rooms equipped with microwaves, refrigerators, and free Wi-Fi. Enjoy the luxury of DVD players and cozy seating areas for your entertainment needs.

Relaxation and Recreation
Unwind in our indoor pool or hot tub after a busy day exploring the Platte County Agricultural Park or attending events at Thunderlake Speedway.

Delightful Dining
Start your day with a delicious breakfast buffet and wind down with complimentary snacks and drinks at our weekday evening reception. Book your stay at Holiday Inn Express Hotel & Suites Columbus for a perfect blend of relaxation and entertainment.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OMA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 108 reviews
Cleanliness: 8
Service: 8.5
Location: 10
Room Quality: 8
Amenities: 9.5
Value for Money: 8
Food and Beverage: 10
Overall Experience: 10
L
Luna • couple • us
9
Pros:

Good

2026-10-31 • via Nuitee
D
Daily • solo_traveller • us
10
Excelente lugar para relajarse
Pros:

El confort , La Limpieza y La atención

Cons:

En la habitacion había un poco de calor

2026-10-12 • via Nuitee
G
George • couple • us
10
A nice place to stay that was reasonably affordable. Staff was best.
Pros:

Large, clean and right near everything we needed.

Cons:

N/A

2026-08-16 • via Nuitee
R
Randi • couple • us
10
2026-08-02 • via Nuitee
M
Matthew • solo_traveller • us
10
2026-07-25 • via Nuitee
S
Samantha • family_with_children • us
8
Decent for being in a pinch to get a room
Pros:

Good breakfast with great hours

Cons:

Our bedding was dirty, the lady at check-in was not friendly. Backside of hotel is super noisy all night long.

2026-06-24 • via Nuitee
M
Michelle • solo_traveller • us
8
Cons:

It was overly priced

2026-06-23 • via Nuitee
M
Melby • solo_traveller • us
10
Pros:

The breakfast was awesome best we've had in a really long time.

Cons:

We booked for 2 nights wanted to pay with 2 seperate cards the manager didn't know how to do that and went ahead and charged 1 card and left that person short on funds the rest of the weekend. Said he wouldn't charge anything until the next manager came to work. Shift manager needs better training i guess. Also the bathroom could have been cleaned better. While walking down the haul noticed the cleaning staff just likes to hang out sit on beds and talk rather than work.

2026-06-18 • via Nuitee
K
Katri • family_with_children • fi
9
2026-06-17 • via Nuitee
M
Mindy • family_with_children • us
8
Cons:

The eggs at breakfast were bad or something- But I saw they changed them out to the cheese omelets my daughter said were good.

2026-06-15 • via Nuitee
K
Keshia • solo_traveller • us
10
2026-06-08 • via Nuitee
R
Rouverson • couple • br
9
2026-06-05 • via Nuitee
G
Gutierrez • family_with_children • us
10
2026-06-01 • via Nuitee
M
Melissa • family_with_children • us
8
Pros:

Breakfast was great but more variety would be nice

Cons:

Pillows are too soft

2026-05-29 • via Nuitee
D
Drew • couple • us
9
2026-05-10 • via Nuitee
G
Gema • extended_group • gb
7
Fit the purpose
Pros:

Bed was very comfortable
Good location and nearby services
Decent gim

Cons:

Noisy room, no USB-C plugs, you could hear the road all time
Very dark room. limited lighting

2026-04-22 • via Nuitee
E
Eddie • family_with_children • us
10
Good times w/ family & friends.
Pros:

The swimming pool! It was nice & clean. Staff was great. Thanks

Cons:

Everything was good.

2026-04-16 • via Nuitee
G
Gregory • couple • us
10
Pros:

Breakfast was good....lots of variety. Room was very comfortable.

2026-03-18 • via Nuitee
N
Naomi • couple • us
9
2026-03-15 • via Nuitee
M
Melinda • family_with_children • us
10
2026-02-23 • via Nuitee